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Salon, spa, and medical spa businesses looking for easy-to-use software that provides everything needed to streamline operations, manage clients and grow.
SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.
Beautiful interface, very snappy performance. Extremely customizable and fantastic reporting capabilities.
There are also a few other reports that our owner is upset about losing. As well, I wish there were an app for the phones because reading the schedule through a mobile web page can be difficult.
More importantly, customer service is GREAT. When I need help, they are there to assist in a professional polite manner.
The only complaint I have is just getting our payroll set up.
Ease of use is wonderful and ability to give each user different access is great. Visually it is easy to understand and lots of short cuts for booking at high speed.
Some of the other service providers make mistakes while I’m not at work and I cannot edit them without doing a refund and changing it to the proper stylist.
It is easy to learn and we love all the numbers it tracts. The inventory is nice to track on this software.
The amount of time and stress the on boarding cost me was exhausting. Also, trying to sort out editing the actual system and not the ‘ghost’ training platform.
Simplebook.me is so useful for client appointment bookings. Clients appreciate how simple it is to book sessions with our team, and we appreciate the simplicity of setting up the service.
It can be a little confusing as to how the extra features are charged for.
I looks great and I now have a website which can take bookings, payments online and gives me the opportunity to at the same time pull great marketing reports.
So far I haven't reenable to figure out how cancelled appointments get cancelled from my Google Calendar, that's a bit of a bother.
The software is reliable and in case u need some help, there is the live chat, that is very responsive and helpful. In general, it is very easy to work with.
I was having trouble finding the link to send to people I had to do a lot of copying and pasting.
It has been a wonderful experience and I get all my notifications as promise and all things they promise has been great customer service is also wonderful and very helpful.
Frustrating to not receive decent service when the app doesn't work properly.
Jessica F.: My name is Jessica. I am the operations manager for One Eleven Salon in Ann Arbor, Michigan. We are a six-chair salon, and I rate Meevo at a five. We were a former Millennium salon, but as the landscape of the industry has changed, we found that we needed something a little bit newer and that was more cloud-based, and that is when Millennium offered the option of Meevo too, and it was a jump that made sense and was easy to transition over from Millennium. The ease of use with Meevo makes it a wonderful software to use. Our staff pretty much picks it up from day one. The help and the training at the academy is great for anybody that has any questions on anything that they can't use by just playing with the software. The support that comes with Meevo is five-star, whether it be from MeevoPay or from just an issue with a report. We always have five-star service from the support team in answering any questions that we have. Starting up with Meevo was super easy. Our onboarding specialist was phenomenal. She stayed connected to us. We had no issues from day one getting set up and ready to go the day that our salon opened. We were actually fully functional a couple of weeks before opening day, so that we had plenty of time to input clients that were coming with us once we opened the salon. If you're considering making the switch to Meevo, I highly recommend scheduling a call with someone from their team to learn more about everything that Meevo has to offer for your salon. I also recommend joining the Facebook community online and learning what other salons are doing with it to see how it can help your salon.
Speaker 1: My name is Temiloluwa or Temi. I am from Music with Temikeys and we are a music services provider. My rating for SimplyBook.me is 3 stars. I tried out SimplyBook.me and I also tried out Wix, those are the only two I've tried out so far. I loved SimplyBook.me because it had certain features I needed, like being able to book services and automated mails. To help me stay organized basically in the way I scheduled my services. Those are the main reasons I loved SimplyBook.me. Using SimplyBook.me was quite straight forward actually. Everything was easy to navigate, all the features you needed, you can just use them. It was quite straight forward actually and then whenever you get confused there are guides and videos to help you. SO it is quite straight forward. Yeah, if you planning on using SimplyBook.me, I would say just go for it. I mean depending on the plan you're paying for their features are quite useful. They come in handy. Depending on the service you're offering anyway. For me it was quite handy.
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