# Compare SimplyBook.me vs ClinicSense 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplyBook.me and ClinicSense based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140086-178722/Simplybook-me-vs-ClinicSense

---

# SimplyBook.me vs ClinicSense Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplyBook.meClinicSense2/4 selected

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

[## SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Starting Price

€9.90/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [1,283 reviews](#user-reviews)

Positive

1,199

Neutral

55

Negative

29

[## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [653 reviews](#user-reviews)

Positive

644

Neutral

6

Negative

3

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,235 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.5

Credit Card Processing

4.4

Availability Management

4.7

84%Fit

High performer

Feature ratings

Appointment Management

4.9

Online Booking

4.9

Calendar Management

4.8

Credit Card Processing

4.4

Availability Management

4.9

User satisfaction

User satisfaction

4.6

User reviews[1,283](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.8

User reviews[653](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

€9.90Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

SimplyBook.me suits all small and midsize companies accepting bookings, such as beauty salons, schools and consultants. The tool helps administrators manage all subsystems within the admin interface.

Best for

ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything.

## User reviews

Pros & cons

OR

Oliver R.

Owner

> "The best features is definitely the documentation function, which allows you to save emails, photos and documents related to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6837495)

KN

Katrin N.

Owner operator

> "The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

PG

Peter G.

owner

> "The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7071226)

Eliška Š.

Production

> "Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

VR

Verified Reviewer

Business Development Director

> "The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

VP

Vanessa P.

Counselor

> "The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396803)

VR

Verified Reviewer

Business Development Director

> "Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

TA

Temiloluwa A.

Tutor, Musician

> "the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394038)

MA

Michael A.

Founder

> "SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7041988)

KN

Katrin N.

Owner operator

> "The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..)"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

Eliška Š.

Production

> "We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

AP

Aziza P.

Owner teacher

> "I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396547)

AK

Andrew K.

President

> "I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6401017)

CB

Ching B.

Teacher

> "The limit of 8 custom features feels too restrictive."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

RG

Ryan G.

Technology Lead

> "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394968)

KN

Katrin N.

Owner operator

> "way sync is pointless - if you're like me and that feature was a main driver to sign up, don't."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

VR

Verified Reviewer

Business Development Director

> "It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

NF

Nathan F.

Director

> "I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6218668)

LN

Lydia N.

Health Coach

> "Fantastic features, easy to use, seamless integration with calendar and other apps."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7115875)

Rajesh S.

Owner

> "Initially we had lot of trouble mainly due to number of fields required."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7034750)

VR

Verified Reviewer

Student

> "My experience has been great for streamlining my bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7125643)

NA

Nyshea A.

Certified Life Coach

> "does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6404505)

AK

Avash K.

RA

> "A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6535525)

JR

Jody R.

Owner

> "The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6399926)

VR

Verified Reviewer

Business Development Director

> "Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

AM

Anna M.

Owner, web developer, designer

> "Some paid functions are quite expensive compared to other systems I tried."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6855526)

KO

Kaylin O.

Founder

> "Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396488)

KB

Kristen B.

Center Director

> "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394866)

JH

Justin H.

Administrator

> "The exceptionally high level of features and customization options, especially when compared to other booking options / software."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

MS

Melanie S.

Owner and Principal Designer

> "It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395204)

SM

Sandy M.

Chair

> "It’s is affordable and seems to be nearly endlessly customizable. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

AM

Anjal M.

QA

> "It's expensive when trying to upgrade and creates trouble while trying to send the link."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6656907)

LD

Loren D.

Director of Personal Image

> "The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394929)

MS

Madison S.

Associate Director of Residence Life

> "As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395028)

SM

Sandy M.

Chair

> "I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

TW

Tanner W.

Owner

> "The features are a little tough to figure out, they aren’t explained very well, so you have to do trial and error to figure them out"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394131)

KN

Katrin N.

Owner operator

> "I like the idea of the scheduling app for providers as well as clients."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

Matthew C.

Certified Hypnotherapist

> "It can become expensive when you have to upgrade to get more features."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394618)

CB

Ching B.

Teacher

> "Saved me so much time and cost—I didn’t need to build my own booking system from scratch."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

JH

Justin H.

Administrator

> "Customization is something of a double-edged sword - the more you have, the more complicated things become. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

AB

Angelica B.

University intern

> "The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4866964)

RK

Rachael K.

Dog and cat groomer

> "It glitches and needs to bre refreshed frequently."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395385)

AF

Ashley F.

Personal trainer and nutritionist

> "I can cancel, reschedule and book appointments fast and easily through the app."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6402363)

SA

Stephanie A.

Owner

> "I’ve had a lot of trouble with people trying to get gift cards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394315)

NO

Nick O.

Owner

> "Its platform is pretty simple to use and after a while, everyday tasks become easy."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7084029)

MW

Mark W.

Owner

> "However that is because the program has so many options and features I don't use."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394317)

JT

Judy T.

Owner

> "A good app and software to assist with the booking of rooms for my co-working space."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394202)

JM

Jai M.

Massage Therapist

> "That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6408829)

JC

Jesse C.

Photographer

> "My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4979490)

CG

CoSha G.

Hair Stylist

> "My Clients Don't Receive Text Messages"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6409042)

CB

Ching B.

Teacher

> "It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

KT

Kendyl T.

Nail Technician

> "Besides not getting my notifications sometimes i’d say nothing !"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396595)

SS

Salar S.

Marketing and Design

> "With the support, I have built a great system for bookings that my employees can easily manage."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6384567)

AG

Alexandra G.

Owner of AG Tutoring LLC

> "I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224595)

Eliška Š.

Production

> "Both options were extremely helpful, and everything was successfully configured in the end."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

SH

Stephan H.

Ceo

> "Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6100847)

MC

Marcy C.

Event Manager

> "I like the ease of it and the ability for clients and future clients to schedule appointments."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394760)

AL

Aleyna L.

Owner

> "I don't like how complicated it is to make changes."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395034)

VR

Verified Reviewer

Director

> "This allowed us to sync with business calendars, process payments, send reminders, and more."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5095157)

KG

Katie G.

Physiotherapist

> "Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4051946)

HD

Hisham D.

CEO

> "Very easy to use, including all payment methods in the Scandinavian area, does what it should for an easy workflow"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6829839)

SJ

Stacy J.

Program Director

> "We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224724)

SP

Sami P.

Company Founder

> "I love how multifunctional it is, and the customer service is always really helpful. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7038638)

TK

Tim K.

Owner

> "Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

JG

Jason G.

CEO

> "The integration of additional elements that support overall customer experience."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394868)

TK

Tim K.

Owner

> "The usability and admin interface in general is far from intuitive and current UX standards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

Luz mary R.

teacher

> "The ability to accept different types of reservations, such as services, products, memberships and packages, is incredible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5003252)

HG

Heidi G.

Owner

> "lack of customization, user interface/expereince"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6186352)

BY

Bruce Y.

Owner

> "Sometimes when I reach out through the live chat I quickly get my questions answered."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

DJE

D. J. E.

LMT

> "The software is not user friendly enough."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

TF

Thanasis F.

owner

> "What sets SimplyBook.me apart is the level of customization available."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6471841)

BH

Beomjin H.

Co-Founder

> "A quick fix to put out a fire, but not viable for long-term growth."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4835724)

EN

Eric N.

Manager

> "For us, using it as a booking system is our top priority, and it does this well."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394824)

JP

Juliette P.

CEO

> "The problem is that we have 2 showrooms and we had to pay 2 times for the app, one for each showroom."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3545559)

KJ

Kayla J.

Pet Sitter

> "I like that you can save each client and use their info in the future."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394031)

JH

Joanna H.

Director

> "The scheduling part - where one puts the availability is really terrible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

AA

Angela A.

Senior Teaching and Learning Administrator

> "It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6474983)

JH

Joanna H.

Director

> "There are not time zones for users. And finally, the pricing is also bad."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

DJE

D. J. E.

LMT

> "The CSR are very responsive and helpful, That is why this software scored higher for me."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

JH

Jerome H.

IT Officer

> "By far the biggest issue I have is the duplication of clients ."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5081946)

[View Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

> "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132)

SS

Salvatore S.

RMT

> "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111)

CC

Carron C.

RMT

> "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload,..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619)

BB

Brittiany B.

Owner Operator

> "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize it..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

JV

Jesi V.

Owner, LMT

> "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732)

Jeremy R.

Owner

> "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

SV

Soni V.

REGISTERED MASSAGE THERAPIST

> "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910)

EK

Emily K.

Licensed massage therapist

> "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

EK

Emily K.

Licensed massage therapist

> "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

HD

Hail D.

receptionist

> "there are sometimes system glitches where I am not able to add payments nor book appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier. While..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

HD

Hail D.

receptionist

> "this can be stressful as im not sure if bookings, payments and patient information are being saved."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

DS

Derwil S.

Massage Therapist

> "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067)

RP

Rebekkah P.

Owner

> "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382)

VS

Veronica S.

Massage Therapist

> "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment becomes..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390)

AL

Angela L.

Registered Massage Therapist

> "Some of the forms I build are not accessible or as easily printable as the pre-made forms."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146)

LS

Larry S.

Administration Manager

> "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful parameters..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

SB

Shannon B.

Owner operator

> "Older clients complain that they cannot navigate the calendar for the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

CF

Cynthia F.

Massage therapist

> "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

PS

Patrick S.

RMT

> "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522)

AK

Amarina K.

Owner and Licensed Massage Therapist

> "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

AW

Amber W.

Massage Therapist and Esthetician

> "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and creates..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

DW

Danie W.

Registered Massage Therapist

> "I am finding it difficult to find a way to change the way my invoices are printing."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955)

DA

Djoanna A.

Manual Osteopathy, RMT

> "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903)

PH

Priscilla H.

Naturopath and bodyworker

> "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

SR

Susan R.

Registered Massage Therapist

> "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167)

RC

Rob C.

Massage Therapist

> "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372)

TK

Takanori K.

Counsellor Psychotherapist

> "some of my clients conatacted me, saying "I have not received the receipt although I paid." "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

JG

James G.

Owner

> "I also like the credit card capture feature prior to booking to make payment of invoices easy. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

CB

Christine B.

owner

> "Inability to add pictures or cut and paste fliers into the email newsletter template."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695)

SM

Sharon M.

Massage Therapist

> "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358)

SC

Samantha C.

Registered Massage Therapist

> "Trying to print out receipts from app was difficult trying to find where to do it from."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587)

JG

Judith G.

Massage Therapist

> "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client management..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430)

CA

Chad A.

Applied Kinesiologist

> "Currently, the cursor for clicking on the web is misaligned."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

TP

Timothy P.

Owner operator

> "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

LS

Larry S.

Administration Manager

> "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

KC

Kala C.

Owner

> "The limitations of using the recommended processors though the software is unfortunate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180)

Jeremy R.

Owner

> "Covers all the features required by software to take my mobile massage business to the next level."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

KD

Kat D.

Owner and Therapist

> "Some clients do not want to give out an email address so they are not able to use the online booking."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645)

JB

Jane B.

Licensed Massage Therapy

> "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209)

SB

Shannon B.

Owner operator

> "My older clients still have trouble navigating the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

> "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132)

WG

Will G.

Massage Therapist

> "Unable to display the full service name due to the fixed window size."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KC

Kelly C.

Massage Therapist

> "I love that it sends a weekly email to my clients about last minute times available for their treatments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

TH

Teara H.

Owner, Massage Therapist

> "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

BB

Brittiany B.

Owner Operator

> "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

AG

Aubrey G.

Massage Therapist

> "Sessions being cancelled when they're not supposed to have been canceled by the client."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633)

BB

Brittiany B.

Owner Operator

> "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Actual Booking System (Service Menu) design is one of the worst I've ever seen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KD

Keighli D.

Massage Therapist

> "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830)

WG

Will G.

Massage Therapist

> "Unable to change the size of the operating window."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

JG

James G.

Owner

> "With continuous improvements like wait lists, it continues to give me what I need for my practice."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

MF

Mia F.

Registered Massage Therapist

> "I do wish the app on the phone was better."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936)

Kimberly K.

LMBT, MSPT, OWNER

> "They actually answer you and provide solutions and videos to guide you through if needed."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742)

LJ

Laudie J.

Licensed Massage Therapist

> "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

WG

Will G.

Massage Therapist

> "Hard for clients to navigate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

AW

Amber W.

Massage Therapist and Esthetician

> "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

LV

Lane V.

Owner

> "This is a service that should be fixed almost immediately."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795)

KW

Karine W.

Massage Therapist

> "It is also easy for my customers to make appointments online and communicate with me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195)

RZ

ROBIN Z.

Massage therapist

> "So I believe it’s an error on their program"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079)

AR

Amanda R.

Massage Therapist

> "It has everything you need to run a smooth busy business. If you can’t find something the help line works great."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197)

KL

Kirsten L.

Licensed Massage Therapist

> "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554)

TP

Timothy P.

Owner operator

> "My clients too love this feature and are able immediately to see my availability and get an instant confirmation."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

LB

Lynann B.

RMT

> "not as many features as some popular programs like not being able to sign client files"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457)

AN

Ahrianna N.

Massage Therapist

> "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696)

CM

Cathy M.

OMT

> "I don't find the app as easy to use as the desktop version"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444)

TK

Takanori K.

Counsellor Psychotherapist

> "I have contacted them several times, and their responses have been super quick every time. And the issues get solved quickly, too."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "Also, some features are not easily accessible when using the platform on a mobile device."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

JG

James G.

Owner

> "ClinicSense also has great marketing tools like Google Review email follow ups."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

Yusuf H.

Dr

> "Uploading images in marketing emails is distorted once uploaded."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526)

TK

Takanori K.

Counsellor Psychotherapist

> "appointment management/scheduling & appointment management/appointment scheduling: the system is easy and straightforward."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

SZ

Sara Z.

RMT

> "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734)

KC

Kelly C.

Massage Therapist

> "The customer support is amazing…it blows my mind that you get to deal with real live people."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

NP

Nadine P.

RMT

> "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage therapists..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795)

[View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

## User interface

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

4.57 (1,283)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

4.83 (653)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SimplyBook.me

Top features

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/140086/Simplybook-me/#features)

ClinicSense

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/178722/ClinicSense/#features)

### Recognition

SimplyBook.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

ClinicSense is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Massage TherapySoftware (2026) 

Best Value Massage TherapySoftware (2025) 

### Deployment & support

SimplyBook.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClinicSense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplyBook.me

-   By SimplyBook.me
-   Located in Cyprus
-   Founded in 2008

ClinicSense

-   By ClinicSense
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

€9.9/month

Price

$23.99/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

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$39/month

Price

$30/month

4.6

Features

4.5

4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/164994-178722/SOAP-Vault-vs-ClinicSense)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

€9.9/month

Price

$19.99/month

4.4

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140086-268055/Simplybook-me-vs-Goldie)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/)

$39/month

Price

$20/month

4.6

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147523-178722/MassageBook-vs-ClinicSense)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

€9.9/month

Price

$20/month

4.4

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$39/month

Price

$23.99/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

€9.9/month

Price

€69/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140086-253301/Simplybook-me-vs-Doctoralia-Pro)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$39/month

Price

$54/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178722-178984/ClinicSense-vs-Jane-App)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

€9.9/month

Price

$28/month

4.4

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140086-174830/Simplybook-me-vs-GlossGenius)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$39/month

Price

$165/month

4.6

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/178722-187593/ClinicSense-vs-Mangomint)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

€9.9/month

Price

$99/month

4.4

Features

4.0

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-140086/MINDBODY-vs-Simplybook-me)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$39/month

Price

$0

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)