---
title: "Compare SimplyBook.me vs Carepatron 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare SimplyBook.me and Carepatron based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/140086-195467/Simplybook-me-vs-Care-Patron"
page_type: "comparison"
language: "en"
---

# SimplyBook.me vs Carepatron Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplyBook.meCarepatron2/4 selected

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Starting Price

€9.90/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [1,290 reviews](#user-reviews)

Positive

1,206

Neutral

55

Negative

29

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

Based on [859 reviews](#user-reviews)

Positive

767

Neutral

73

Negative

19

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### SimplePractice

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,046 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.5

Credit Card Processing

4.3

Availability Management

4.8

69%Fit

Missing features

Feature ratings

Appointment Management

4.6

Online Booking

4.5

Calendar Management

4.4

Credit Card Processing

3.0

Availability Management

NA

User satisfaction

User satisfaction

4.6

User reviews[1,290](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.4

User reviews[859](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

€9.90Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SimplyBook.me suits all small and midsize companies accepting bookings, such as beauty salons, schools and consultants. The tool helps administrators manage all subsystems within the admin interface.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

EG

Elizabeth G.

Lab Director

> "The automated reminder system has drastically reduced missed appointments, and parents frequently comment on how straightforward..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7189279)

KN

Katrin N.

Owner operator

> "The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

EG

Elizabeth G.

Lab Director

> "It has proven to be a highly dependable, secure, and professional solution that has significantly boosted our appointment..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7189279)

Eliška Š.

Production

> "Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

EG

Elizabeth G.

Lab Director

> "SimplyBook.me has become an invaluable asset for our research lab, streamlining how we coordinate study sessions with parents..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7189279)

NF

Nathan F.

Director

> "I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6218668)

VR

Verified Reviewer

Business Development Director

> "The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

Rajesh S.

Owner

> "Initially we had lot of trouble mainly due to number of fields required."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7034750)

OR

Oliver R.

Owner

> "The best features is definitely the documentation function, which allows you to save emails, photos and documents related to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6837495)

KN

Katrin N.

Owner operator

> "The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..)"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

VR

Verified Reviewer

Business Development Director

> "Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

AM

Anjal M.

QA

> "It's expensive when trying to upgrade and creates trouble while trying to send the link."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6656907)

MA

Michael A.

Founder

> "SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7041988)

CB

Ching B.

Teacher

> "The limit of 8 custom features feels too restrictive."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

Eliška Š.

Production

> "We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

KN

Katrin N.

Owner operator

> "way sync is pointless - if you're like me and that feature was a main driver to sign up, don't."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

PG

Peter G.

owner

> "The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7071226)

JH

Justin H.

Administrator

> "Customization is something of a double-edged sword - the more you have, the more complicated things become. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

HD

Hisham D.

Operation Manager

> "For a small service business, it saves a lot of time and makes the customer experience smoother."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7162716)

VP

Vanessa P.

Counselor

> "The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396803)

HD

Hisham D.

Operation Manager

> "It helps us keep the booking process organised and professional."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7162716)

TA

Temiloluwa A.

Tutor, Musician

> "the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394038)

VR

Verified Reviewer

Business Development Director

> "It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

AP

Aziza P.

Owner teacher

> "I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396547)

LN

Lydia N.

Health Coach

> "Fantastic features, easy to use, seamless integration with calendar and other apps."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7115875)

AM

Anna M.

Owner, web developer, designer

> "Some paid functions are quite expensive compared to other systems I tried."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6855526)

VR

Verified Reviewer

Student

> "My experience has been great for streamlining my bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7125643)

NA

Nyshea A.

Certified Life Coach

> "does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6404505)

AK

Avash K.

RA

> "A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6535525)

AG

Alexandra G.

Owner of AG Tutoring LLC

> "I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224595)

VR

Verified Reviewer

Business Development Director

> "Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

SH

Stephan H.

Ceo

> "Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6100847)

JH

Justin H.

Administrator

> "The exceptionally high level of features and customization options, especially when compared to other booking options / software."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

JR

Jody R.

Owner

> "The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6399926)

Eliška Š.

Production

> "Both options were extremely helpful, and everything was successfully configured in the end."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

KG

Katie G.

Physiotherapist

> "Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4051946)

AK

Andrew K.

President

> "I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6401017)

SJ

Stacy J.

Program Director

> "We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224724)

VR

Verified Reviewer

Director

> "This allowed us to sync with business calendars, process payments, send reminders, and more."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5095157)

KB

Kristen B.

Center Director

> "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394866)

SP

Sami P.

Company Founder

> "I love how multifunctional it is, and the customer service is always really helpful. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7038638)

MS

Melanie S.

Owner and Principal Designer

> "It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395204)

SM

Sandy M.

Chair

> "It’s is affordable and seems to be nearly endlessly customizable. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

TK

Tim K.

Owner

> "Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

SM

Sandy M.

Chair

> "I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

MS

Madison S.

Associate Director of Residence Life

> "As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395028)

KN

Katrin N.

Owner operator

> "I like the idea of the scheduling app for providers as well as clients."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

TK

Tim K.

Owner

> "The usability and admin interface in general is far from intuitive and current UX standards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

BY

Bruce Y.

Owner

> "Sometimes when I reach out through the live chat I quickly get my questions answered."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

TW

Tanner W.

Owner

> "The features are a little tough to figure out, they aren’t explained very well, so you have to do trial and error to figure them..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394131)

CB

Ching B.

Teacher

> "Saved me so much time and cost—I didn’t need to build my own booking system from scratch."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

HG

Heidi G.

Owner

> "lack of customization, user interface/expereince"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6186352)

NO

Nick O.

Owner

> "Its platform is pretty simple to use and after a while, everyday tasks become easy."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7084029)

Matthew C.

Certified Hypnotherapist

> "It can become expensive when you have to upgrade to get more features."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394618)

DJE

D. J. E.

LMT

> "The CSR are very responsive and helpful, That is why this software scored higher for me."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

DJE

D. J. E.

LMT

> "The software is not user friendly enough."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

CB

Ching B.

Teacher

> "It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

RK

Rachael K.

Dog and cat groomer

> "It glitches and needs to bre refreshed frequently."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395385)

BY

Bruce Y.

Owner

> "This is perfect for someone with little knowledge of how to put together a scheduling site."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

SA

Stephanie A.

Owner

> "I’ve had a lot of trouble with people trying to get gift cards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394315)

BD

Brian D.

CEO

> "His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6579337)

MW

Mark W.

Owner

> "However that is because the program has so many options and features I don't use."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394317)

RG

Ryan G.

Technology Lead

> "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394968)

JH

Jerome H.

IT Officer

> "By far the biggest issue I have is the duplication of clients ."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5081946)

CA

Chris A.

Communications Specialist

> "Feature rich to expand use as my needs grow."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6700679)

JM

Jai M.

Massage Therapist

> "That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6408829)

MH

Marianna H.

Facial therapist

> "I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6273541)

CG

CoSha G.

Hair Stylist

> "My Clients Don't Receive Text Messages"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6409042)

BY

Bruce Y.

Owner

> "I have had many compliments on my site and feel like I get more bookings because of it."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

TK

Tim K.

Owner

> "Which brings me to the central flaw (bug in my opinion) of simplybook.me:"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

Eliška Š.

Production

> "I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

SL

Susanna L.

Massage Therapist

> "It is not super easy for anyone; you must be a little literate in systems management "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6210667)

JH

Justin H.

Administrator

> "I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

CC

Carole C.

YOGA TEACHER

> "So, many functionalities but too complicated for me ! Plus, for a single user like me with a number of bookings just above the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4638243)

KO

Kaylin O.

Founder

> "Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396488)

KT

Kendyl T.

Nail Technician

> "Besides not getting my notifications sometimes i’d say nothing !"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396595)

LD

Loren D.

Director of Personal Image

> "The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394929)

CC

Carole C.

YOGA TEACHER

> "I have had a lot of issues since I begun using it, tried to get the online payment, but the counting system doesn't suit me, so..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4638243)

NA

Nevra A.

Owner

> "Thanks to this software, I had the opportunity to grow my business."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6609801)

TK

Tim K.

Owner

> "That just makes me appear bothering and unprofessional."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

TF

Thanasis F.

owner

> "Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6471841)

TK

Tim K.

Owner

> "The usability and admin interface in general is far from intuitive and current UX standards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

NF

Nathan F.

Director

> "The interface for setting up was intuitive and quick to master."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6218668)

SG

Stella G.

Founder

> "Interface is not beautiful and elegant - it falls short compared to competitors."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3732061)

JC

Jesse C.

Photographer

> "The platform's intuitive interface is its first win."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4979490)

SG

Stella G.

Founder

> "Some interactions are clunky"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3732061)

VR

Verified Reviewer

Search Engine Evaluator

> "The user interface is intuitive and user-friendly, and the features are comprehensive and easy to use."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4629127)

KK

Konstantin K.

Consultant

> "Clunky backend."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3479776)

AV

Annemie V.

surface designer, photoshop & digital print pro

> "Widget code for every service in every category, full integration on your website- Huge number of features-"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4889858)

ND

Natalia D.

Coach

> "I would not stay with simplybook.me, it felt a bit too complicated and not as smooth and integrated as I needed but when you are..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4718058)

DM

David M.

Personal Trainer

> "It seemed like the integrations were also easy to manage."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6400772)

HK

Hani K.

Manager

> "The site is not really intuitive"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4581965)

BH

Beomjin H.

Co-Founder

> "The widget feature is especially useful when embedding into our existing site."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4835724)

DJE

D. J. E.

LMT

> "The software is not user friendly enough."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

VW

Vance W.

Digital Marketer

> "Integrates natively with many popular software and platforms."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4013400)

AL

Aleyna L.

Owner

> "I don't like how complicated it is to make changes."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395034)

NO

Nick O.

Owner

> "Its platform is pretty simple to use and after a while, everyday tasks become easy."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7084029)

CC

Carole C.

YOGA TEACHER

> "It is not so easy to use if it is your first time..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4638243)

CM

Cheryl M.

Ceo

> "It’s easy enough to use but it’s basically just booking"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6479285)

AG

Alexandra G.

Owner of AG Tutoring LLC

> "I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224595)

CG

CoSha G.

Hair Stylist

> "It's Easy To Book A Appointment ."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6409042)

JM

Jai M.

Massage Therapist

> "That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6408829)

KD

Katie D.

Administrator

> "It’s easy and can be adapted for different uses."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4049918)

MR

Maha R.

Entrepreneur

> "IMPOSSIBLE to learn to use their App despite my being tech savvy, months of trying resulted in my paying but not actually..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3756233)

HD

Hisham D.

Operation Manager

> "For a small service business, it saves a lot of time and makes the customer experience smoother."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7162716)

VR

Verified Reviewer

Owner

> "This is a very bad customer flaw and needs to be rectified for users who enjoyed the system during their trial and want to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___2616975)

[View Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

ND

Naveed D.

DriveABLE Coordinator

> "It also integrates with Outlook Calendar, which is phenomenal to get a quick view of when we have time to book clients in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6493723)

Cynthia Novee Jane D.

Psychologist

> "What I like least about Carepatron is its interface, which feels outdated and not very visually appealing."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122698)

DM

Daniel M.

Clinical Psychologist

> "The interface is clean, intuitive, and very user‑friendly not just for me, but also for my patients, who have found it easy to navigate and engage with."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118633)

KM

Katie M.

Speech pathologist

> "The interface for typing is not very easy/streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115413)

SG

SUJEY G.

admin

> "User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, which simplifies daily tasks for healthcare providers"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6649638)

JP

Jusiah P.

Psychologist

> "The concepts and ideas of the interface is not intuitive."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115428)

RH

Riyon H.

Licensed Mental Health Counselor

> "I really enjoy the online forum of worksheets."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118288)

DRY

Diana Rose Y.

ESL teacher

> "Navigating through menus and inputting data may not be as seamless as on desktop or larger tablet devices, which could pose challenges for caregivers who rely heavily on..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6249944)

KS

Kevin S.

LMFT

> "Lots of great functions, from Ai to claim integration."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115547)

AB

Alexandra B.

Senior Counsellor

> "doesn't auto-generate google meets links/not integrated with google meets"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120738)

CT

Cassie T.

Therapist and Owner

> "Care Patron is very user friendly and has so many integrations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115697)

AG

Aimee G.

Nursing Coordinator

> "Lack of integration with Powerschool; Have to document twice for same office visit"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6648511)

MG

Michelle G.

Owner/horse guided life coach

> "Ease of use and integration into my business"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___3417639)

NS

Nancy S.

Speech Language Pathologist and Business Owner

> "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

PZ

Pam Z.

Clinical Social Worker

> "I dont find the documents for intake as easy go navigate for parents and guardians as I prefer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120183)

VS

VANESSA S.

CEO

> "After an extensive search for the right EHR system, this platform has proven to be both reliable and efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

LS

Lindsay S.

Program Director

> "Some of the features are a challenge to learn and can be difficult to navigate at times."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118141)

GH

Gillian H.

Founder and Program Director

> "The system is clean, easy to navigate, and thoughtfully designed for real‑world clinical workflows."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

MP

Marlo P.

Therapist

> "The system is not as user friendly as I would like."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125642)

LLR

Lufuno Lucky R.

Counsellor

> "The platform is exceptionally user-friendly, making it easy for our clients to navigate."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115945)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

AB

Andrew B.

Psychologist

> "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916)

EB

Ember B.

Associate Marriage and Family Therapist

> "Furthermore, the AI transcription gets interrupted by updates to the software often."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346)

AP

Anisha P.

Ayurvedic Practioner and Physical Therapist

> "The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118075)

KW

Kimo W.

Therapist-owner

> "Common Feature availability issues that competitors have and customers may be used to"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118171)

JS

Josephine S.

Assistant Manager

> "Quite a few features were not yet available and I still feel like I am looking at the very beginnings of what will be a great product in a two or three years time...."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118322)

DY

Dohyun Y.

Counsellor

> "Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116580)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

4.57 (1,290)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (859)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SimplyBook.me

Top features

29/49

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   AI Text-to-Speech
-   API
-   Appointment Follow-Up
-   Appointment Management
-   Automated Scheduling
-   Autonomous Task Execution
-   Availability Management
-   Availability Settings
-   Blocked Time Settings
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Communication
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Links
-   Mobile Access
-   Multi- Calendar Integration
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   Scheduling Notifications
-   SMS Messaging
-   Time Zone Detection
-   Video Conferencing
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/140086/Simplybook-me/#features)

Carepatron

21/49

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   AI Text-to-Speech
-   API
-   Appointment Follow-Up
-   Appointment Management
-   Automated Scheduling
-   Autonomous Task Execution
-   Availability Management
-   Availability Settings
-   Blocked Time Settings
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Communication
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Links
-   Mobile Access
-   Multi- Calendar Integration
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   Scheduling Notifications
-   SMS Messaging
-   Time Zone Detection
-   Video Conferencing
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

SimplyBook.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

SimplyBook.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplyBook.me

-   By SimplyBook
-   Located in Iceland
-   Founded in 2008

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

## Popular Comparisons

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vs

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Features

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4.3

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[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

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4.4

Features

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4.3

Ease of Use

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[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$0

Price

$29/month

4.3

Features

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

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€9.9/month

Price

$20/month

4.4

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

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$0

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4.3

Features

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4.5

Ease of Use

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

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€9.9/month

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4.4

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140086-174830/Simplybook-me-vs-GlossGenius)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

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$0

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4.3

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/160519-195467/OwlPractice-vs-Care-Patron)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

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Price

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4.4

Features

4.6

4.3

Ease of Use

4.7

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[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

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4.5

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

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Contact vendor for pricing

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[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

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Features

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4.5

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