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Global multi-location businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.
We empower multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages. Ideal for brands with more than 50 locations.
We use Yext to help manage the listings of our clients and so far so good. They are super responsive and I love how everything is updated pretty quickly when you submit or if you have a question.
They'll threaten to sue you and blah blah blah. Not sure if we are going to pay them or sue for breach.
Having the ability to add menus and have then pushed out to several platforms has been great. It is also nice being able to update Google Local Listing as well as other platforms for hours.
For the price, I just don't see the value, the vast majority of the search engines and directories they list are useless, especially for small businesses.
I love the ease of inputting in new clients and the amazing customer support. All issues are addressed within 24 hours and we have not struggled with any major issues.
Don't fall for the smooth sales guy. Their support is pathetic.
It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.
If they are under review, it doesn't really give an indication of whether there is an issue or not and if a clients listing is cancelled, it doesn't really give you a reason as to why.
Good - enjoy having a platform useful for my role, having my work consolidated and being able to better manage other sites and managers.
I sometimes find it frustrating but that could be more of a problem with my co-op's material that is available to me.
The feature I like most about SOCI is how easy and user friendly it is. I have had different co workers from different generations who found it to be useful and easy to navigate.
And you have no published prices which makes you wonder if you are going to get gassed by some slick-talking used car sales salesman, no offense s to used car salesmen, I used to be one.
They always keep their ideas fresh and productive. I love how user friendly the dashboard is, and everything is always perfectly accurate.
Never heard from him again. Very unprofessional on both fronts.
Seriously one of the best tools out there if you have multiple locations trying to post on social media and you want to keep everything on brand. We're very happy with SOCi.
The restrictions of some of the platforms make it frustrating to use.
George P.: Hi, I'm George and I'm the director of systems development. I give Yext five stars. For more reviews like this, click below. Prior to using Yext, it was very complicated for us to go out and try to manage our business listings via manual entry. We actually got a second agency location, and after we got that second location, it became even more difficult to manage our directory listings for all of the sites on the web. Yext allowed us the opportunity to go in and enter our information one time and send that information to all of the directories on the web. It was a time-saver and it helped our search engine optimization by having the correct and accurate data with all directory listings throughout the web. We learned about Yext from one of our carrier partners, and the thing that was so appealing to us about that over some of the other services was that Yext had the most reach with the directory listings on the web. They also had a terrific interface that allowed us to put the most robust information. We could also include photos, videos, social links. With all of that combined into one dashboard and an easy to find place, it was a no-brainer for us to actually choose Yext. The onboarding with Yext was actually quite easy. We had a representative there help us and train us with the dashboard. Once we became acclimated with how the system worked and the information that it provided to these directory listings, it became quite easy for us to be able to go in, make those changes ourselves and get that information that we needed pushed out to those directories as it changed for us. Anytime that we have needed any kind of support or any help with this, Yext has always been there to support us through it. If search engine optimization is important to your company, if you want to get the best results that you can on the web, one of the most critical keys in addition to the other variables that are involved is that your information is correct across all avenues on the web. This can be anything from directories to search engines, to sites such as Yelp. What this will allow you to do is this will allow you to get that information out there in a short period of time where you are not going to have to use your time or your resources doing this manually and ensuring that all the information is the same as what you entered on the last site. You're going to have one convenient dashboard where you can go in, manage one location, two locations, or even three locations, and make sure that the address, the phone number, the URLs, anything about that business is going to be the same regardless of what site that a visitor goes to across the web.
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