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Government (city council, town council, committee meetings etc) Education (school boards, school districts, universities, colleges etc)
Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0
We love the software and the service from support is outstanding. We have a phenomenal relationship with eSCRIBE staff.
As a result staff got frustrated and lost trust in the software.
It makes putting together an agenda a pleasure instead of the old nightmare it use to be. The ease of putting in agenda items once approved is amazing.
We lost some functionality after the last upgrade.
Customer service is outstanding - friendly, quick to respond and very helpful.
The information provided for updating is a bit confusing. As I am not a techno wizard when the updates come I am never sure if they are to be forwarded on to all eScribe users or just ipad users.
Ease to create agendas and the task management allows us to keep track of outstanding issues from every meeting. We are looking forward to seeing the product in HTML.
The inability to track resolutions (I am not sure how others manage their resolutions to ensure completion or to see what resolutions are still "on the books").
This software has great image quality compared to other remote software products. The ability to text and voice chat through the computers is great for remote support during the pandemic.
I have used it for 7 yrs and about 10 times I have been unable to connect with Teamviewer and that is frustrating (just drive into work).
I use this application a little because there is not alwais training , but the times I use it has been very useful to help someone and receive help remotely, so I recommend.
Expensive and the software can wrongly detect you are a business and block further access until you pay for a license.
Teamviewer has been around for a while and has established itself as being a solid, secure product for remote access. I like its ability for screen mirroring and file transfer abilities.
The worst part or most aggravating part of the software is the constant ads/pop ups to get you to upgrade to the newer version. Then the older versions are not compatible with the newer versions.
Its fast, simple & honestly a lifesaver. Having software like this makes any difficulties that require me to need help, so helpful.
It's slow and clunky, often having trouble launching. Their new Web Monitoring product which replaced Monitis is half-baked and missing features, we are unable to use it.
Harlan E.: My name is Harlan. I'm a director of operations and I give Teamviewer five stars. And for more reviews, click below. Previously to using Teamviewer we actually used UltraVNC and it was a little bit more difficult to log in and remote support people. But Teamviewer made it so much easier. The reason we chose Teamviewer is exactly because it's so easy to use. It's easy to onboard. The price is right, and it makes supporting others whether local or far away super easy. Teamviewer was easy to onboard. Simply download. It installs quickly and you're there. You're ready to go. If you're interested in remote software Teamviewer's the way to go. Whether it's for work or for supporting your mother, your grandmother, gosh, it doesn't come any easier than this. Teamviewer's the way to go.
Prioritize real-user-identified key features according to your needs to find your best fit.
eScribe
Top FeaturesTeamViewer Remote
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