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Intended for sales and marketing teams
Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.
I dislike this software because sometimes it is more complicated than it needs to be.
I love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate.
Many times the email sent out are blocked by receivers email security. Often kicking email to spam.
User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed.
This is more because we have so much to choose from sometimes having to sift and sort and filter down searches to get what I am looking for can be difficult.
The onboarding team has been amazing throughout our journey and we're very happy with the investment we've made - we're set see an amazing return.
The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.
I will recommend Dynamics 365 to everyone who is searching for the best CRM/ERP software on the grounds that nothing is superior.
There is fraud protection as well and MFA which ensures valid users are logging in.
I love the marketing feature and I am still learning how I can improve my sales this is my most important part of the software. I highly recommend this software.
Bad reporting (you need to have a Power B1). Due to customization, it is difficult to manage the users and permission given.
It is easy to use, and the abilities of the software are not equaled by its competitors. Account management resources that will keep you on a fantastic spot are available in this software.
Data storage limits is one of most annoying feature should have more storage so we can provide uninterrupted support to the customer.
Superb experience especially with the UI and portal, everything is wells structured and all in one place with a exceptional customization experience. Made my work easier and love it for that.
Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.
Casidy B.: Hi, this is Casidy. I'm a senior district manager. For Seismic, I give them four stars, and for more reviews like this, click below. Seismic was the first thing that we decided to use just because it checked all the boxes right off the bat. Seismic basically was able to cover everything that we needed. There's not just my position within the realm of where I work. So, it was able to capture everyone's position, the information that they were going to need for each position, and organize it accordingly. So yeah, that's one of the main reasons why. Actually getting onboarded and logged in, it was pretty easy. Understanding how to completely utilize Seismic, to be honest, I'm still learning how to do it. I can get caught down the rabbit hole. There's just a lot that I can click on that the company has uploaded. But other than that, I think just searching for specific things, being able to search for something has really helped me get the ins and outs of how to use it. One of the biggest recommendations that I have is just start using it. For me, it was overwhelming at first, but I was just a new hire. Being able to search and actually get my hands into Seismic, seeing the ins and outs and how easy it is to actually start finding the things that I need, organizing the things that I have, utilizing the resources that other people have posted in there, live sending things; to be honest, it's one of the best experiences I've had, especially as the new hire whenever I was hired onto the company.
Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.
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