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Tens of thousands of solo practitioners, small, medium, and enterprise-sized firms worldwide who prefer an intuitive, user-friendly platform that doesn’t require hours of training webinars to start.
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What I love most about Practice Panther is how user friendly and ergonomic it is. Every feature was very clearly well thought out and allows for an easy user experience.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
Fantastic value for money compared with UK offering, great and friendly technical support.
Very time consuming and not realistic if you have more than 1 client utilizing ledes billing. Also, their reporting is horrific as you cannot create your own customized report.
Once I used the app, I realized more fully how solid a value it is. Overall, I'm just very pleased with the app and have recommended it to other firms.
Nothing really that I can think of that I "dislike" about this software.
I love the secure client portal, as I often exchange sensitive documents with the client. I love the client notes feature and the calendaring.
Switching from our old software to Panther was very difficult. Panther was not able to migrate over our documents from the old software, but rather we did a data dump to an external searchable file.
The ability to have somebody there to help me along the way and so easy to reach is the best feature. Clients are happy and the staff is very happy.
When something is missed in the profile, you can't fix it on the form but have to find it in the profile to enter in the information which can take time.
I enjoy the ease of use and have had the pleasure of talking with customer service when I have questions as they are very responsive (a chat feature might be handy).
Also, some questions are phrased in a confusing way. They're working on both these things however.
I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.
There is no need to retype the same facts over and over again into different forms for the same client. I also know that I'm using the most recent form that USCIS requires.
Clients (and my staff) love how "user friendly" this software is. Definitely a great value for the money.
I don't always know how to navigate back to other forms. I am not sure whether I am using the form editing software properly.
Steve: My name is Steve. I'm the owner of Lawyer Up Legal Services, and I rate PracticePanther a four out of five. Prior to practice Panther, I was using Clio. My problems with Clio is that it didn't have all of the integrations and solutions that I needed in one place, and it was a little bit too confusing to use. It wasn't as user-friendly. What made me use PracticePanther is number one, it was cheaper. And number two, it had a lot of the functionalities that I need to use for my firm. Bringing PracticePanther into my business initially came with some challenges in terms of transferring all my files from Clio to PracticePanther. So that part was a bit cumbersome. But once I got it integrated into my business and got all of my files and cases over, it was a pretty straightforward process. Advice that I would give for anyone getting PracticePanther is to make sure that they have a pretty seamless system for transferring their files from whatever CRM that they were using to PracticePanther. If you're using it for the first time, it's pretty simple and straightforward. The other thing I would say is to bear with the customer service. That's really the only knock that I have on PracticePanther is that they need to really improve in that department. But everything else, it's pretty easy to use.
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PracticePanther Legal Software
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