# Compare Housecall Pro vs Workiz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Housecall Pro and Workiz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140363-147525/HouseCall-Pro-vs-Workiz

---

# Housecall Pro vs Workiz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Housecall ProWorkiz2/4 selected

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

[## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [2,739 reviews](#user-reviews)

Positive

2,594

Neutral

69

Negative

76

[## Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

Starting Price

$187.00

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [218 reviews](#user-reviews)

Positive

192

Neutral

9

Negative

17

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## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

High performer

Feature ratings

Appointment Management

3.8

Online Booking

4.1

Calendar Management

4.3

Credit Card Processing

3.7

Availability Management

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Appointment Management

NA

Online Booking

4.1

Calendar Management

4.3

Credit Card Processing

\--

Availability Management

NA

User satisfaction

User satisfaction

4.7

User reviews[2,739](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.4

User reviews[218](https://www.capterra.com/p/147525/Workiz/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$187Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

Best for

Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services.

## User reviews

Pros & cons

ML

MURTAZA L.

GENERAL MANAGER

> "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706)

KG

Karen G.

Office Manager

> "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ML

MURTAZA L.

GENERAL MANAGER

> "Overall, it’s a dependable system that supports business operations well, with some room for improvement in stability and flexibility."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706)

Kristen L.

Owner

> "Their customer support reps say I was removed in January 2026, yet I continue to receive calls in April 2026. When I called this out, they stopped answering my..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7131007)

DM

Devin M.

Owner

> "Easy to schedule clients and get invoice and payments done!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

ML

MURTAZA L.

GENERAL MANAGER

> "These issues can sometimes slow down workflow and require extra time to correct."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706)

RW

Robert W.

Operations Manager

> "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107)

VR

Verified Reviewer

associate

> "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533)

KG

Karen G.

Office Manager

> "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

KG

Karen G.

Office Manager

> "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ZG

ZAch G.

COO

> "We had good training and I could always get a response if I had any questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

FF

Fernando F.

CEO - IT Consultant

> "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

Raul Antonio Z.

Graduate

> "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

FF

Fernando F.

CEO - IT Consultant

> "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

Ronald Abilmar R.

Marketing Manager

> "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283)

HL

Hunter L.

General manager

> "Its lack of managment outside service calls and its lack of growth and api intergrations."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378)

DM

Devin M.

Owner

> "This has been the most streamlined version of software I’ve tried and is truly so simple."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

AR

Avery R.

Owner

> "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868)

RP

Rose P.

Owner

> "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

KG

Karen G.

Office Manager

> "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

Jeremy F.

Captain

> "The software is very easy to use and it allows that's to customize each order specifically to the house is going to"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897)

FF

Fernando F.

CEO - IT Consultant

> "They made it to difficult to properly present my cumpany and services to potential customers."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

DR

Dave R.

Manager

> "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

KG

Karen G.

Office Manager

> "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

HN

Hallye N.

OPERATIONS MANAGER

> "Their customer service is great and timely as well as being a good value for the cost."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920)

AH

Adam H.

Arborist

> "They want to lock you in on monthly contract and not give you a way out ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484)

MH

Monique H.

Owner

> "Easy access the ability to sign people up into later payments for your business"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487)

KE

Kevin E.

Piano tech

> "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431)

PZ

Patrick Z.

Owner Operator

> "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

MS

Michael S.

Owner

> "Spent my time, never received what was offered, already received 5 more calls trying to sell me again."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983)

ZG

ZAch G.

COO

> "Customer support is really good."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

VR

Vicki R.

CSR and dispatch

> "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523)

RP

Rose P.

Owner

> "This has proven to be a great move for us because they have added features that have greatly improved the software over the years."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

HJ

Heather J.

Owner

> "Customer service got worse and worse."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311)

PZ

Patrick Z.

Owner Operator

> "I love the way that you can process payments easily through the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

DR

Dave R.

Manager

> "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

JD

Jammi D.

owner

> "what makes housecall pro standout is the customer management with invoicing,date and time of service needed"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

JB

Jessica B.

Office Manager

> "The cost is high and all reviews say that support is not helpful after signing up."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303)

PZ

Patrick Z.

Owner Operator

> "Housecall Pro has an amazing customer service team and there is always someone to respond to questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

CB

Cal B.

HVAC and plumbing

> "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079)

PZ

Patrick Z.

Owner Operator

> "HouseCallPro is a wonderful product for the blue collar service industry."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

LS

Lindsey S.

Manager

> "I don't like the app, I prefer using this on a desktop but that is just user preference."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806)

ZH

Zach H.

Operations Manager

> "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894)

BM

Baltazar M.

Web side

> "They leave you waiting and they don't even have the kindness to call."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195)

JD

Jammi D.

owner

> "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

VR

Verified Reviewer

Owner

> "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539)

Raul Antonio Z.

Graduate

> "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

VR

Verified Reviewer

Reseller

> "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

DN

Debbie N.

Manager

> "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

TV

Taurino V.

Owner

> "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572)

KP

Kayla P.

Estimator

> "I love how easy it is to create estimates in the field"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598)

SB

Steve B.

Ceo

> "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496)

AJ

Aditya J.

Developer

> "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

JS

JonPaul S.

owner

> "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

TC

Tuna C.

Marketing Director

> "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847)

JS

JonPaul S.

owner

> "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

IT

Isaac T.

Finance Manager

> "Housecall Pro has elaborate invoicing solution for companies."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567)

VR

Verified Reviewer

Reseller

> "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

JA

James A.

Administrator

> "Housecall Pro stands out as a robust business management solution for home service professionals"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256)

DR

Derek R.

Owner

> "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698)

SP

Sheri P.

Owner

> "The ease of use and options and endless new items!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844)

DM

Drywall M.

Owner

> "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594)

AR

Alexis R.

Plumber

> "Customer service was always great and helpful."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473)

DH

Doug H.

iwner

> "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961)

DG

Dylan G.

Plumber

> "It was very simple and easy to use."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981)

DN

Debbie N.

Manager

> "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

Femi M.

Head of procurement

> "Really exceptional software i will recommend to my colleagues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6360631)

GL

Garrett L.

Estimation Manager

> "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487)

SM

Scott M.

Owner

> "Comprehensive and easy to implement."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6341321)

AJ

Aditya J.

Developer

> "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

PW

Peter W.

CRM user

> "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549)

JS

JonPaul S.

owner

> "There is no way to quickly search for jobs and clients from the main page using key word."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

VR

Verified Reviewer

Director

> "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385)

JH

Jean H.

Office Manager

> "When an estimate is sent via email, there is no option to be notified if the email did not go through."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910)

Ryan T.

Managing Partner

> "HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3582870)

SK

Sabrena K.

co-owner

> "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879)

DN

Debbie N.

Manager

> "The platform is also user-friendly, making it easy for service providers to manage their appointments, billing, and invoicing."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

RS

Rachel S.

Operations Manager

> "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420)

DN

Debbie N.

Manager

> "Benefits of Using This Product:Housecall Pro helps you save time and money by streamlining your business processes."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

JS

JonPaul S.

owner

> "Somehow during the change some profane words were written in the license box and then were saved."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

[View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

OC

Oleksandr C.

Owner

> "I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

OC

Oleksandr C.

Owner

> "The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

Louis A. F.

President

> "Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6866863)

KM

Kyle M.

Owner

> "I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, &..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

Steven M.

system technique

> "it facilitates tasks and helps everyone to be connected for efficient work"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6583858)

OC

Oleksandr C.

Owner

> "Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DD

DERRICK D.

Owner

> "automation, Training videos, user friendly if you've worked in a CRM before"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

JS

Jesus S.

NA

> "There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

VB

Vladislav B.

Owner

> "We have been loyal customers of Workiz for years, subscribing to their premium package."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

OC

Oleksandr C.

Owner

> "Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DB

Dan B.

Owner

> "Customer service was friendly and helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

OC

Oleksandr C.

Owner

> "The phone service alone costs $100 but only includes 1,500 SMS messages."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

VP

Vanessa P.

Owner

> "I’d like to add some features but what they do offer is top tier"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4995050)

JL

Justin L.

CEO

> "There expensive for the phone services which doesn't even connect with calls to well."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

OP

Octavia P.

Customer Relations Director

> "This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

VR

Verified Reviewer

Data Entry Specialist

> "Sometimes it lags for the whole day when connected into a specific internet provider."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6678848)

CL

Crystal L.

Office Administrator

> "Scheduling and invoicing is easy."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4918919)

JS

Jesus S.

NA

> "Our biggest ongoing issue was with the phone system."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

TM

Tom M.

Tech

> "It's perfect for a mobile business that needs scheduling, work orders, job notes, customer information, and much more."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2880681)

AD

Amity D.

Executive Assistant

> "They are constantly trying to increase their bottom line, rather than maintain their current customers."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6511554)

EM

Erik M.

Operations manager

> "easy to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4879300)

QT

Quandra T.

Administrative Assistant

> "With them being a fairly new company, they just have some bugs and glitches to work out."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6626273)

AS

Adrian S.

Owner

> "Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

DD

DERRICK D.

Owner

> "I got one call back and the guy could not even tell who was in charge of my account."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

KO

Kala O.

Operations Manager

> "Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

VB

Vladislav B.

Owner

> "Unfortunately, we’ve encountered significant issues with their support and customer service recently."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

GW

Glema W.

Office Manager

> "The ability to text your customer their invoice that they can then pay online is super helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

CS

Christopher S.

Owner

> "As a result of them refusing to add the feature, I now must go through EVERY SINGLE job and manually pull out the accurate numbers the..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

BP

Bryn P.

Owner

> "We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3076118)

OC

Oleksandr C.

Owner

> "I used up the entire limit in two weeks—during the slowest season!"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

RL

Renee L.

Human Resource Manager

> "It is great having our customer base in one place and a history of previous jobs so we can look back and make an educated diagnosis."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

CS

Christopher S.

Owner

> "I must then look extremely unprofessional and tell them I do not know any details concerning your repair until I collect checks to cover..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

LB

Liz B.

Office Manager

> "The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

DF

Dawn F.

Owner

> "The communication with my customers is much easier as I can have all forms of communication in their folder. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870889)

DB

Dan B.

Owner

> "Monthly fee expensive for a small business or sole proprietor."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

GW

Glema W.

Office Manager

> "Workiz is also intuitive in matching up calls and texts to existing clients and jobs."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

JL

Justin L.

CEO

> "They still charged me $3000+ for the yearly plan."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

AP

Adrian P.

Owner

> "I like the scheduling feature, and sales tracking feature the most."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Furthermore, I feel compelled to share my dissatisfaction with my account manager, \[sensitive content hidden\]. Despite his role being..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

OP

Octavia P.

Customer Relations Director

> "This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

DH

Dawson H.

Owner

> "They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

NB

Noam B.

Business Owner/ manager

> "I have been using Workiz for over 5 years and initially, it was hard to transition from paper invoicing... But today, I can't go without..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870968)

JL

Justin L.

CEO

> "Not overall impressed with the customer support."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

AZ

Ariel Z.

Manager

> "I also like that we can set up appointments and schedule reminders very easily."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208235)

FL

Fernando L.

Owner

> "this has cost me thousands, this would tell my customers that we had no availability and if it did say that we where available it would..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4759503)

CH

Campbell H.

Owner

> "This software is amazing for any company having trouble with scheduling, reviving reviews, keeping track of sales, viewing Client..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2717738)

KM

Kyle M.

Owner

> "Horrible customer service"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

ID

Ismeria D.

manager

> "love how the automated txt are sent for reminders of appointments"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2881422)

DH

Dawson H.

Owner

> "We quickly found out that there was no merit to what they promised on the sales calls."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

KK

Karlee K.

Master Scheduler

> "Ease of use, ability to customize in many ways, able to respond to customers in several ways."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871046)

LB

Liz B.

Office Manager

> "Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

JJ

James J.

Owner

> "From the first day I saw using it I’ll start making money faster organizing my business better set my goals able to have all my..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

OP

Octavia P.

Customer Relations Director

> "There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

RL

Renee L.

Human Resource Manager

> "We just integrated the Commission feature and it is a big timesaver."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

JG

Joshua G.

Office Manager

> "Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2874564)

ED

Erich D.

Sales Consultant

> "It is customizable, quick and helps with organization."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2873117)

LB

Liz B.

Office Manager

> "We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

YC

Yehuda C.

Dispatch

> "As mentioned in the pros section above overall I think it's a great service business software, especially for small and growing..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871621)

LB

Liz B.

Office Manager

> "They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

JS

James S.

Owner

> "Our clients love the added communication this software provides to them."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

ZT

Zac T.

President

> "merging estimate to job to invoice sometime seems confusing to my employees, but its just a learning curve for them."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___3601504)

MO

Mark O.

Plumber

> "The customer service is awesome and I have always been able to find help when needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871163)

LB

Liz B.

Office Manager

> "Needed to create tasks in each job but then they didn’t get all the information."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

AH

Alyssa H.

Owner

> "Customer service is always available and the site never has any issues."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2882763)

CS

Christopher S.

Owner

> "Money should NEVER come before CARE, It should come after. "

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

SP

Sunderamohan P.

CEO

> "The user interface was better then the previous app we have used."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3315497)

AP

Adrian P.

Owner

> "The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

MK

Micah K.

owner

> "Invoicing, scheduling, deploying crew, taking payments workwiz is a great product all around"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2698868)

TF

Tamra F.

Office Manager

> "Glitches and wait time for support when an issue occurs, can be a bit long."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871071)

JS

James S.

Owner

> "Workiz makes it simple to run a business."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

FY

Frank Y.

Alarm Tech

> "The text feature is very bad and there is no jump to a word feature. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2974318)

OP

Octavia P.

Customer Relations Director

> "Integration of the software with our business was extremely easy! "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

SM

Scott M.

President

> "Worst mapping on the planet, cumbersome software forces you to use an app and the web based "portal" to complete a workorder, they..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2452740)

KT

Kenechi T.

Owner

> "makes the daily management a breeze."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3209596)

AS

Adrian S.

Owner

> "The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

AP

Adrian P.

Owner

> "It saves me time."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

GW

Glema W.

Office Manager

> "We experienced quite a few issue getting the app to work correctly on our technicians' phones."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

JW

Jamel W.

President

> "Also the team behind this software is helpful and always there for me when I need them most"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2875648)

MJ

Mark J.

owner

> "How difficult wepay is to setup and percentage they charge for cards."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2882004)

[View Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

## User interface

4.68 (2,739)

[Workiz](https://www.capterra.com/p/147525/Workiz/)

4.43 (218)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Housecall Pro

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features)

Workiz

19/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/147525/Workiz/#features)

### Recognition

Housecall Pro is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Workiz

### Deployment & support

Housecall Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Workiz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Housecall Pro

-   By Housecall Pro
-   Located in United States
-   Founded in 2013

Workiz

-   By Workiz
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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4.6

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[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

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$187

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4.3

Features

4.3

4.4

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[View full comparison](https://www.capterra.com/compare/127994-147525/Jobber-vs-Workiz)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$79/month

Price

$39/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-140363/Jobber-vs-HouseCall-Pro)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

$187

Price

$948/year

4.3

Features

3.6

4.4

Ease of Use

3.5

[View full comparison](https://www.capterra.com/compare/147525-183679/Workiz-vs-ServiceWorks)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

$79/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140363-153475/HouseCall-Pro-vs-FieldPulse)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

$187

Price

$60/month

4.3

Features

4.1

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122541-147525/Kickserv-vs-Workiz)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

$79/month

Price

$60/month

4.5

Features

4.1

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122541-140363/Kickserv-vs-HouseCall-Pro)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

$187

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147525-153475/Workiz-vs-FieldPulse)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

$79/month

Price

$245/month

4.5

Features

4.1

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-140363/Service-Fusion-vs-HouseCall-Pro)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

$187

Price

Contact vendor for pricing

4.3

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-147525/Weave-vs-Workiz)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

$79/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$187

Price

$35/month

4.3

Features

4.2

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142264-147525/Appointment-Scheduling-vs-Workiz)