# Compare Housecall Pro vs Connecteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Connecteam and Housecall Pro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140363-153140/HouseCall-Pro-vs-Connecteam --- # Connecteam vs Housecall Pro Features and Cost Comparison Last updated June 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnecteamHousecall Pro2/4 selected [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,298 reviews](#user-reviews) Positive 5,068 Neutral 191 Negative 39 [## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $79.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [2,742 reviews](#user-reviews) Positive 2,595 Neutral 69 Negative 78 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 21,777 reviews from scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Missing features Feature ratings Mobile Access 4.7 Booking Management NA Calendar Management 4.5 Real-time Scheduling 4.7 Customer Database 4.6 77%Fit Feature ratings Mobile Access 4.2 Booking Management 3.8 Calendar Management 4.3 Real-time Scheduling 4.6 Customer Database 3.8 User satisfaction User satisfaction 4.6 User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.7 User reviews[2,742](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $29Flat Rate, Per Month - Free version - Free trial Price starts from $79Flat Rate, Per Month - Free version - Free trial Best for Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. Best for Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals. ## User reviews Pros & cons JC Julia C. HR > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) RS Radha S. Legal Assistant > "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) AM Amy M. Owner > "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146) BF Bethany F. Executive Director > "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496) RS Radha S. Legal Assistant > "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) DH Denise H. Executive Director > "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087) KO Krysti O. Program Director > "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) AB Allison B. Executive Director > "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) AJ Amy J. Youth Services Supervisor > "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) TS Tannya S. Vice President > "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092) KV Keely V. Creative Operations > "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KO Krysti O. Program Director > "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) AM Amy M. Owner > "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146) AS Anthony S. CIO > "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900) ER Ethan R. office staff > "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084) LW Lindsay W. Operations Manager > "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) CK Connie K. Accounting Administrator > "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519) DF Davids F. Manager > "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912) ML Martha L. Payroll and Admin Specialist > "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298) AW Allen W. Rollingstock Maintenance Team Leader > "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) JA Jonathan A. Project Manager > "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210) AW Allen W. Rollingstock Maintenance Team Leader > "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) KS Karen S. RGV Director > "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) KF Kandace F. Operations Manager > "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667) MM Michael M. Owner > "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) RN Rykki N. Director > "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) HE Hazen E. President > "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906) AJ Amy J. Youth Services Supervisor > "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) KF Kandace F. Operations Manager > "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) SB Salvador B. Administrative Assistant > "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) Ankith T. Software Engineer > "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) Kaitlyn M. Human Resources Director > "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) EC Edward C. Customer Service Manager > "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JW Janet W. Office Manager > "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) RF Ryan F. Customer Service > "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820) Isaias S. Accounting Assistant > "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) ES Emily S. HR Officer > "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688) Isaias S. Accounting Assistant > "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) CB Cole B. General Manager-Woodinville > "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565) KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) WR Wilhmenia R. Manager > "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249) JA Jefferson A. Manager > "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722) CS Crystal S. Director of Operations > "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335) RS Radha S. Legal Assistant > "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) AZ Adaky Z. Area Manager > "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266) SA Stephanie A. Director of Nursing > "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478) CB Camilla B. Admin and Accounts > "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) ML MURTAZA L. GENERAL MANAGER > "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) KG Karen G. Office Manager > "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) ML MURTAZA L. GENERAL MANAGER > "Overall, it’s a dependable system that supports business operations well, with some room for improvement in stability and flexibility." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) Kristen L. Owner > "Their customer support reps say I was removed in January 2026, yet I continue to receive calls in April 2026. When I called this out, they stopped answering my inquiries." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7131007) DC Damian C. Owner > "I like that it the UI is smooth on a tablet or phone but absolutely a mess on a computer ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7162329) DC Damian C. Owner > "Never received my 100$ amazon gift card . And now after processing over 5000$ via service call sales ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7162329) KG Karen G. Office Manager > "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) ML MURTAZA L. GENERAL MANAGER > "These issues can sometimes slow down workflow and require extra time to correct." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) Raul Antonio Z. Graduate > "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265) KG Karen G. Office Manager > "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) Ronald Abilmar R. Marketing Manager > "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283) FF Fernando F. CEO - IT Consultant > "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) DM Devin M. Owner > "Easy to schedule clients and get invoice and payments done!" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) FF Fernando F. CEO - IT Consultant > "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) RP Rose P. Owner > "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782) HL Hunter L. General manager > "Its lack of managment outside service calls and its lack of growth and api intergrations." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378) Jeremy F. Captain > "The software is very easy to use and it allows that's to customize each order specifically to the house is going to" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897) AR Avery R. Owner > "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868) DR Dave R. Manager > "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378) KG Karen G. Office Manager > "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) RW Robert W. Operations Manager > "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107) FF Fernando F. CEO - IT Consultant > "They made it to difficult to properly present my cumpany and services to potential customers." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) HN Hallye N. OPERATIONS MANAGER > "Their customer service is great and timely as well as being a good value for the cost." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920) KG Karen G. Office Manager > "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) ZG ZAch G. COO > "We had good training and I could always get a response if I had any questions." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222) AH Adam H. Arborist > "They want to lock you in on monthly contract and not give you a way out ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484) MH Monique H. Owner > "Easy access the ability to sign people up into later payments for your business" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487) KE Kevin E. Piano tech > "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431) PZ Patrick Z. Owner Operator > "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) VR Verified Reviewer associate > "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533) RP Rose P. Owner > "This has proven to be a great move for us because they have added features that have greatly improved the software over the years." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782) MS Michael S. Owner > "Spent my time, never received what was offered, already received 5 more calls trying to sell me again." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983) DM Devin M. Owner > "This has been the most streamlined version of software I’ve tried and is truly so simple." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) VR Vicki R. CSR and dispatch > "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523) PZ Patrick Z. Owner Operator > "I love the way that you can process payments easily through the app." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) HJ Heather J. Owner > "Customer service got worse and worse." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311) JD Jammi D. owner > "what makes housecall pro standout is the customer management with invoicing,date and time of service needed" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005) DR Dave R. Manager > "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378) PZ Patrick Z. Owner Operator > "Housecall Pro has an amazing customer service team and there is always someone to respond to questions." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) JB Jessica B. Office Manager > "The cost is high and all reviews say that support is not helpful after signing up." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303) PZ Patrick Z. Owner Operator > "HouseCallPro is a wonderful product for the blue collar service industry." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) LS Lindsey S. Manager > "I don't like the app, I prefer using this on a desktop but that is just user preference." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806) ZH Zach H. Operations Manager > "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894) BM Baltazar M. Web side > "They leave you waiting and they don't even have the kindness to call." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195) JD Jammi D. owner > "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005) VR Verified Reviewer Owner > "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539) Raul Antonio Z. Graduate > "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265) VR Verified Reviewer Reseller > "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730) DN Debbie N. Manager > "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) TV Taurino V. Owner > "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572) KP Kayla P. Estimator > "I love how easy it is to create estimates in the field" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598) SB Steve B. Ceo > "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496) AJ Aditya J. Developer > "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436) JS JonPaul S. owner > "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) ZG ZAch G. COO > "Customer support is really good." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222) JS JonPaul S. owner > "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) TC Tuna C. Marketing Director > "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847) VR Verified Reviewer Reseller > "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730) IT Isaac T. Finance Manager > "Housecall Pro has elaborate invoicing solution for companies." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567) DR Derek R. Owner > "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698) JA James A. Administrator > "Housecall Pro stands out as a robust business management solution for home service professionals" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256) DM Drywall M. Owner > "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594) SP Sheri P. Owner > "The ease of use and options and endless new items!" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844) CB Cal B. HVAC and plumbing > "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079) AR Alexis R. Plumber > "Customer service was always great and helpful." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473) DH Doug H. iwner > "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961) DG Dylan G. Plumber > "It was very simple and easy to use." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981) DN Debbie N. Manager > "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) PW Peter W. CRM user > "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549) GL Garrett L. Estimation Manager > "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487) VR Verified Reviewer Director > "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385) AJ Aditya J. Developer > "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436) DN Debbie N. Manager > "The platform is also user-friendly, making it easy for service providers to manage their appointments, billing, and invoicing." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) JS JonPaul S. owner > "There is no way to quickly search for jobs and clients from the main page using key word." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) DN Debbie N. Manager > "Benefits of Using This Product:Housecall Pro helps you save time and money by streamlining your business processes." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) JH Jean H. Office Manager > "When an estimate is sent via email, there is no option to be notified if the email did not go through." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910) JC Jessica C. Admin Assistant > "I love that it sends invoices weekly and that we can text over invoices." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3866454) SK Sabrena K. co-owner > "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879) PH Peter H. Owner > "Scheduling has become easier I know where and what techs are doing on one page and where I can send them next." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4490695) RS Rachel S. Operations Manager > "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420) [View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) ## User interface 4.64 (5,298) 4.68 (2,742) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Absence Management 207 Important Access Controls/Permissions 150 Important Activity Tracking 120 Important Connecteam Top features 36/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/153140/Connecteam/#features) Housecall Pro 29/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features) ### Recognition Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Employee Communication ToolsSoftware (2024)  Housecall Pro is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Housecall Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Connecteam - By Connecteam - Located in United States - Founded in 2015 Housecall Pro - By Housecall Pro - Located in United States - Founded in 2013 ## Popular Comparisons [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,248)](https://www.capterra.com/p/169607/Clockify/reviews/) $29/month Price $4.99/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153140-169607/Connecteam-vs-Clockify) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) $79/month Price $39/month 4.5 Features 4.3 4.6 Ease of Use 4.6 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Price Contact vendor for pricing 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-153140/Paycom-vs-Connecteam) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $79/month Price $245/month 4.5 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-140363/Service-Fusion-vs-HouseCall-Pro) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,012)](https://www.capterra.com/p/151722/TSheets/reviews/) $29/month Price $20/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full 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