# Compare Housecall Pro vs HighLevel 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Housecall Pro and HighLevel based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140363-177156/HouseCall-Pro-vs-HighLevel

---

# Housecall Pro vs HighLevel Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Housecall ProHighLevel2/4 selected

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.2 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

[## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [2,742 reviews](#user-reviews)

Positive

2,595

Neutral

69

Negative

78

[## HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.2 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

Starting Price

$97.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

Based on [89 reviews](#user-reviews)

Positive

73

Neutral

4

Negative

12

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

High performer

Feature ratings

Online Booking

4.1

Appointment Management

3.8

Calendar Management

4.3

Credit Card Processing

3.7

Availability Management

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

4.0

Appointment Management

NA

Calendar Management

\--

Credit Card Processing

NA

Availability Management

NA

User satisfaction

User satisfaction

4.7

User reviews[2,742](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.2

User reviews[89](https://www.capterra.com/p/177156/HighLevel/reviews/)

Ease of use

3.7

Functionality

4.2

Value for money

4.0

Customer support

3.7

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$97Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

Best for

HighLevel's all-in-one Sales & Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts & Users. Additionally, the white-label plans enable agencies & cons

## User reviews

Pros & cons

ML

MURTAZA L.

GENERAL MANAGER

> "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706)

KG

Karen G.

Office Manager

> "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ML

MURTAZA L.

GENERAL MANAGER

> "Overall, it’s a dependable system that supports business operations well, with some room for improvement in stability and flexibility."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706)

Kristen L.

Owner

> "Their customer support reps say I was removed in January 2026, yet I continue to receive calls in April 2026. When I called this out, they stopped answering my inquiries."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7131007)

DC

Damian C.

Owner

> "I like that it the UI is smooth on a tablet or phone but absolutely a mess on a computer ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7162329)

DC

Damian C.

Owner

> "Never received my 100$ amazon gift card . And now after processing over 5000$ via service call sales ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7162329)

KG

Karen G.

Office Manager

> "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ML

MURTAZA L.

GENERAL MANAGER

> "These issues can sometimes slow down workflow and require extra time to correct."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706)

Raul Antonio Z.

Graduate

> "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

KG

Karen G.

Office Manager

> "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

Ronald Abilmar R.

Marketing Manager

> "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283)

FF

Fernando F.

CEO - IT Consultant

> "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

DM

Devin M.

Owner

> "Easy to schedule clients and get invoice and payments done!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

FF

Fernando F.

CEO - IT Consultant

> "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

RP

Rose P.

Owner

> "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

HL

Hunter L.

General manager

> "Its lack of managment outside service calls and its lack of growth and api intergrations."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378)

Jeremy F.

Captain

> "The software is very easy to use and it allows that's to customize each order specifically to the house is going to"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897)

AR

Avery R.

Owner

> "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868)

DR

Dave R.

Manager

> "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

KG

Karen G.

Office Manager

> "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

RW

Robert W.

Operations Manager

> "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107)

FF

Fernando F.

CEO - IT Consultant

> "They made it to difficult to properly present my cumpany and services to potential customers."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

HN

Hallye N.

OPERATIONS MANAGER

> "Their customer service is great and timely as well as being a good value for the cost."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920)

KG

Karen G.

Office Manager

> "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ZG

ZAch G.

COO

> "We had good training and I could always get a response if I had any questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

AH

Adam H.

Arborist

> "They want to lock you in on monthly contract and not give you a way out ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484)

MH

Monique H.

Owner

> "Easy access the ability to sign people up into later payments for your business"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487)

KE

Kevin E.

Piano tech

> "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431)

PZ

Patrick Z.

Owner Operator

> "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

VR

Verified Reviewer

associate

> "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533)

RP

Rose P.

Owner

> "This has proven to be a great move for us because they have added features that have greatly improved the software over the years."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

MS

Michael S.

Owner

> "Spent my time, never received what was offered, already received 5 more calls trying to sell me again."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983)

DM

Devin M.

Owner

> "This has been the most streamlined version of software I’ve tried and is truly so simple."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

VR

Vicki R.

CSR and dispatch

> "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523)

PZ

Patrick Z.

Owner Operator

> "I love the way that you can process payments easily through the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

HJ

Heather J.

Owner

> "Customer service got worse and worse."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311)

JD

Jammi D.

owner

> "what makes housecall pro standout is the customer management with invoicing,date and time of service needed"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

DR

Dave R.

Manager

> "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

PZ

Patrick Z.

Owner Operator

> "Housecall Pro has an amazing customer service team and there is always someone to respond to questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

JB

Jessica B.

Office Manager

> "The cost is high and all reviews say that support is not helpful after signing up."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303)

PZ

Patrick Z.

Owner Operator

> "HouseCallPro is a wonderful product for the blue collar service industry."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

LS

Lindsey S.

Manager

> "I don't like the app, I prefer using this on a desktop but that is just user preference."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806)

ZH

Zach H.

Operations Manager

> "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894)

BM

Baltazar M.

Web side

> "They leave you waiting and they don't even have the kindness to call."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195)

JD

Jammi D.

owner

> "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

VR

Verified Reviewer

Owner

> "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539)

Raul Antonio Z.

Graduate

> "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

VR

Verified Reviewer

Reseller

> "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

DN

Debbie N.

Manager

> "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

TV

Taurino V.

Owner

> "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572)

KP

Kayla P.

Estimator

> "I love how easy it is to create estimates in the field"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598)

SB

Steve B.

Ceo

> "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496)

AJ

Aditya J.

Developer

> "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

JS

JonPaul S.

owner

> "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

ZG

ZAch G.

COO

> "Customer support is really good."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

JS

JonPaul S.

owner

> "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

TC

Tuna C.

Marketing Director

> "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847)

VR

Verified Reviewer

Reseller

> "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

IT

Isaac T.

Finance Manager

> "Housecall Pro has elaborate invoicing solution for companies."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567)

DR

Derek R.

Owner

> "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698)

JA

James A.

Administrator

> "Housecall Pro stands out as a robust business management solution for home service professionals"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256)

DM

Drywall M.

Owner

> "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594)

SP

Sheri P.

Owner

> "The ease of use and options and endless new items!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844)

CB

Cal B.

HVAC and plumbing

> "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079)

AR

Alexis R.

Plumber

> "Customer service was always great and helpful."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473)

DH

Doug H.

iwner

> "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961)

DG

Dylan G.

Plumber

> "It was very simple and easy to use."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981)

DN

Debbie N.

Manager

> "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

PW

Peter W.

CRM user

> "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549)

GL

Garrett L.

Estimation Manager

> "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487)

VR

Verified Reviewer

Director

> "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385)

AJ

Aditya J.

Developer

> "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

DN

Debbie N.

Manager

> "The platform is also user-friendly, making it easy for service providers to manage their appointments, billing, and invoicing."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

JS

JonPaul S.

owner

> "There is no way to quickly search for jobs and clients from the main page using key word."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

DN

Debbie N.

Manager

> "Benefits of Using This Product:Housecall Pro helps you save time and money by streamlining your business processes."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

JH

Jean H.

Office Manager

> "When an estimate is sent via email, there is no option to be notified if the email did not go through."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910)

JC

Jessica C.

Admin Assistant

> "I love that it sends invoices weekly and that we can text over invoices."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3866454)

SK

Sabrena K.

co-owner

> "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879)

PH

Peter H.

Owner

> "Scheduling has become easier I know where and what techs are doing on one page and where I can send them next."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4490695)

RS

Rachel S.

Operations Manager

> "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420)

[View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

AL

Alexandra L.

Customer success manager

> "Overall is a great system to sell to clients if you are building funnels and email automations, they keep adding new features which keeps..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989)

ZM

Zack M.

Founder

> "Everything from creating a basic landing page sign up, to communities, to courses is SO SO SO complicated to set up, run and scale."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

CO

Ceiphers O.

Owner and Operator

> "I also love having different triggers within the software."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7150590)

CW

Colene W.

Office Manager

> "I wish there was more of a guidance in there on how to use everything because it can sometimes seem overwhelming."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

ZM

Zack M.

Founder

> "I'm currently using Kajabi for various projects, and I wanted to give GHL a shot because it's receiving a lot of attention via their..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

JG

Julia G.

Dance Teacher and Choreographer

> "Took a while to navigate, there are a lot of features, many I did not need and the screen can feel overwhelming and hard to find what I..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

JG

Julia G.

Dance Teacher and Choreographer

> "It was good for what I needed - having multiple employees contacting clients using our business phone number at the same time"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

CW

Colene W.

Office Manager

> "It has a lot of features that I do not know how to use."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

AL

Alexandra L.

Customer success manager

> "As an agency, it’s a good system to deliver to small size business clients."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989)

Chad W.

Project Architect

> "Lots of thibgs to configure which csn make some area frustrating"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6770224)

ZM

Zack M.

Founder

> "The platform is inspiring, and instills a "you can do anything with GHL" mindset through all of their marketing channels."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

Beven S.

CEO

> "when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

ZM

Zack M.

Founder

> "Note that I am successful in the online course space, and live from this type of business currently."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

Beven S.

CEO

> "They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24 days."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

AS

Austin S.

Junior Accountant

> "Overall the app worked well for me and it helped my company reach its advertising goals."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6509693)

Beven S.

CEO

> "My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause you..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

DG

Desirae G.

Owner

> "I have had an extremely positive experience with HighLevel. While there has been a learning curve with the set up there are so many..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6445772)

AB

Amy B.

Owner

> "Then worked for about 10 days, I put dozens of hours into my websites and back to the account being messed up again."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

Gideon N.

Owner

> "Having an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837)

SV

Sam V.

Owner

> "This company does not care about you at all and everyone seems to be incentivized through bonuses in sighups without any performance."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575)

GD

Geoffrey D.

CEO

> "You can deploy in a few clicks a preconfigured environment to be operational, manage all your clients form one place, easily add Twilio..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687)

AP

Aria P.

Chief Marketing Officer

> "The highest tier of membership is quite expensive and certain facets of the software are difficult to learn initially."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369)

MH

Martin H.

Business owner

> "Customer service was very good, was always able to help with any issues I had."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677047)

SV

Sam V.

Owner

> "They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in the..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575)

CFM

Carlos Fernando M.

Sr Manager

> "You can build a funnel of any kind on this CRM, you can do follow ups on leads, or clients, this thing is useful in so many different ways"

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4700681)

JH

Jessica H.

Owner

> "I no longer get emails when leads schedule appointment requests"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6108779)

Cornell A.

CEO

> "With its easy to use platform and endless tutorials, I could easily integrate HighLevel with all other outside platforms and software..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4590136)

Allen E.

President

> "I did find it a little bit difficult at first to get started as far as creating automations."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6243710)

Gideon N.

Owner

> "HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837)

VR

Verified Reviewer

CEO

> "I also can't even access the support portal, as my log in details are not recognised, even though they work for logging into my account."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139)

Chandan M.

Marketing Consultant

> "From funnels to campaigns to triggers to reputation management, everything can be done with this single software."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

AB

Amy B.

Owner

> "I spent dozens of hours on phone with support because I did not want to lose the 25 hours of work. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

VR

Verified Reviewer

Director

> "Fairly good templates for websites"

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5089294)

WW

Wayne W.

Principal

> "It takes forever to get through their question tree to get service."

[See full review](https://www.capterra.com/p/177156/HighLevel/#SoftwareAdvice___6180031)

Chandan M.

Marketing Consultant

> "This is a 360 degree marketing tool that provides almost every possibilities you might be looking for in automation."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

Sonnal S S.

Director

> "I signed up for 14 days trial and they immediately charged my card $299 USD"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4954322)

BB

Bill B.

Owner

> "ve used the Funnel Creation aspect of it to build a high quality website for my business and I use the software's Appointment Scheduling..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3031840)

Beven S.

CEO

> "This will put your agency in jeopardy, while they sit back and make all the money. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

IH

Inayet H.

Owner

> "The software is affordable and includes a wide range of features that are helpful for small if you can sell the SaaS platform."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280)

BR

Ben R.

Digital advertiser

> "After 4 hours waiting on zoom and wasting time calling them I have got absolutely no where."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5054057)

SK

Sandor K.

Voice Trainer

> "This is a big help to market my own services."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4947811)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "I think what they're trying to do is a big ask, but after two months of wrestling with the system, they are failing. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

MJ

Matthew J.

Business Development

> "Really appreciated Muthaiah's attention to derail and help"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6125758)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Their staff will even admit they don't know how the system works, and from their words "no one really does"."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

VR

Verified Reviewer

Director

> "Now you can, with GoHighLevel, an all-in-one sales and marketing platform that lets you sell your products and services like never..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "The support staff is untrained and borderline useless. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

GD

Geoffrey D.

CEO

> "Really good overall experience, it will answer 98% of your needs if you're a marketing agency owner, for a more than fair monthy price"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Everywhere you turn is one giant bug after another. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

JK

Jacob K.

Owner

> "Love HighLevel, so glad I don't have to track all the data they can on spreadsheets or anything now!"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875)

JP

Justin P.

Marketing Consultant

> "I was also unware of the additional costs for SMS and email marketing, this probably comes with my novelty to the product."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

AP

Aria P.

Chief Marketing Officer

> "From an agency standpoint, HighLevel truly does it all."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369)

Beven S.

CEO

> "That is never free, Thus the con."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

JK

Jacob K.

Owner

> "I love that they train me how to use it AND how I could benefit from signing other businesses up on this incredible software!"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875)

SM

Stuart M.

Sales Director

> "do not use it - if you want to evaluate it for your organisation, ensure you cancel your Credit Card straight after you put the details..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3551587)

JP

Justin P.

Marketing Consultant

> "This is a all-in-one solution for your marketing efforts."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

MW

Mark W.

Owner

> "Unfortunately I found a lot of the features did not work properly and couldn't be relied on."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242)

Chandan M.

Marketing Consultant

> "It's a great tool to have that does 90% of your work with automation."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

MW

Mark W.

Owner

> "I paid for their premium setup and received very poor results."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242)

JP

Justin P.

Marketing Consultant

> "The customer services is amazing and the onboarding process and customer success team is great."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

VR

Verified Reviewer

Marketing Professional

> "Every time I demo HighLevel to a client, they say "it's not user friendly" and I ask them to try it for a month."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3520489)

VR

Verified Reviewer

CEO

> "Great functionality and business model."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139)

HA

Hassan A.

CEO

> "Do not buy."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4143456)

IH

Inayet H.

Owner

> "I am happy with the experience with the software but their tech support can improve a lot."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280)

VR

Verified Reviewer

Director

> "They also have customer support which TBH was somewhat slow and disappointing! "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

NS

Nick S.

Owner

> "We use this platform to build out facebook ad funnels and to give our clients a great looking dashboard for them to see all their online..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2541777)

VR

Verified Reviewer

Founder

> "NO ONE will email/call/text/follow up. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3363395)

ED

Ely D.

Founder

> "The ease of use of this platform is night and day different from the previous platform I've used for over a decade."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4219586)

AC

Amy C.

Ops Manager

> "Last update they did messed up all our calendars and if it weren't by chance that we saw what had happened we would've had big problems."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2513902)

Jason C.

Owner

> "This software allows you to create landing pages, build out a CRM to keep track of visitors and communicate with them - email and text..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2759187)

JM

Joseph M.

Owner and CEO

> "This software has a pretty steep learning curve and takes a while to become proficient."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2425756)

[View Reviews](https://www.capterra.com/p/177156/HighLevel/reviews/)

## User interface

4.68 (2,742)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)

4.16 (89)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Housecall Pro

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features)

HighLevel

21/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/177156/HighLevel/#features)

### Recognition

Housecall Pro is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to HighLevel

### Deployment & support

Housecall Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HighLevel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Housecall Pro

-   By Housecall Pro
-   Located in United States
-   Founded in 2013

HighLevel

-   By Innovate Fast
-   Located in United States
-   Founded in

## Popular Comparisons

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

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[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

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Features

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Ease of Use

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[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

vs

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Contact vendor for pricing

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Features

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4.6

Ease of Use

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[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

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$97/month

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4.2

Features

4.3

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/157279-177156/Dynamics-365-vs-HighLevel)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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4.5

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/122541-140363/Kickserv-vs-HouseCall-Pro)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

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Features

4.3

3.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-177156/Bitrix24-vs-HighLevel)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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Contact vendor for pricing

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Features

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4.6

Ease of Use

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4.5

Features

4.1

4.6

Ease of Use

4.3

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vs

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Price

Contact vendor for pricing

4.5

Features

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