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Housecall Pro vs goporter: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 1,592 reviews from Service Dispatch users.
% Fit
High performer
Feature ratings
Scheduling
4.5
Mobile Access
4.2
Billing & Invoicing
4.3
Calendar Management
4.4
Customer Database
3.8
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
--
Mobile Access
5.0
Billing & Invoicing
NA
Calendar Management
NA
Customer Database
--
User satisfaction
4.7
User reviews2,818
Ease of use
4.6
Functionality
4.5
Value for money
4.6
Customer support
4.7
4.9
User reviews16
Ease of use
4.9
Functionality
4.9
Value for money
4.9
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Housecall Pro is a comprehensive business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

Hospitals, Commercial Buildings, Business Parks, Large Office Spaces, Residential Buildings, Hospitality Set Ups, Facility Management Companies, Janitor Services

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Damien W
Owner operator
5.0

Damien: Hi. I'm Damien. I'm an HVAC professional. I have my own company. And I give Housecall Pro a five out of five. I've used a couple other companies for the services of dispatching and things of that nature. The first would be SuccessWare, which was a company owned program, which was okay. It did the job. The other one was a pretty big company, ServiceTitan, which is a great program however, not really meant for someone with probably less than 50 trucks. It's quite an expensive process, an expensive program to use. I use Housecall Pro because it's cost-effective for me and any small business, really. It still gives you all of the benefits, or near about all the benefits that a ServiceTitan would and it's geared more for people like me. Yes, I chose Housecall Pro due to its price, especially for a small business like mine, the functionality, the benefits of it, and I can bring my wife in, who has never even done HVAC, and she's able to excel in there, and to send out postcards and notify customers and book appointments, with little to no training at all. It's a very, very good program designed for someone like myself. Integrating Housecall Pro was super easy for me. All I did was stay on the phone call with the guy for about 30 minutes, get all the information. And because I had done something similar to it in the past, it helped me out a little bit more. They have plenty of tutorials and standby assistance for anything that you may need. They have chat. It's super easy. Housecall Pro would definitely be a choice for anybody starting in the HVAC industry at least in my experience. I've worked with several other companies that provide somewhat similar things. I've been asked to try other programs, but Housecall Pro is where it's at. It's the best priced, best functionality, best benefits that I've ever seen.

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User interface
140363 video thumbnail}
1 Video
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140363
5 screenshots
186234
5 screenshots

Housecall Pro

Top Features
43/47
  • Driver ETA
  • Inventory Control
  • Inventory Management
  • Performance Metrics
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • GPS
  • Historical Reporting
  • Job Management
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Project Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Route Optimization
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Technician Management
  • Third-Party Integrations
  • Time Tracking
  • Work Order Management
See All features
Hide Service Dispatch Software Features -

goporter

32/47
Show Service Dispatch Software Features +
Housecall Pro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
goporter
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Housecall Pro
  • By Housecall Pro
  • Located in United States
  • Founded in 2013
goporter
  • By Dex
  • Located in India
  • Founded in 2015
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