# Compare Housecall Pro vs BuildOps 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Housecall Pro and BuildOps based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140363-194155/HouseCall-Pro-vs-BuildOps

---

# Housecall Pro vs BuildOps Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Housecall ProBuildOps2/4 selected

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

[## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [2,736 reviews](#user-reviews)

Positive

2,592

Neutral

69

Negative

75

[## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

143

Neutral

3

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 20,799 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Mobile Access

4.2

Booking Management

3.8

Calendar Management

4.4

Real-time Scheduling

4.5

Customer Database

3.8

61%Fit

Missing features

Feature ratings

Mobile Access

4.3

Booking Management

NA

Calendar Management

4.1

Real-time Scheduling

NA

Customer Database

4.6

User satisfaction

User satisfaction

4.7

User reviews[2,736](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[151](https://www.capterra.com/p/194155/BuildOps/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

Best for

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

## User reviews

Pros & cons

KG

Karen G.

Office Manager

> "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

KG

Karen G.

Office Manager

> "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

DM

Devin M.

Owner

> "Easy to schedule clients and get invoice and payments done!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

KG

Karen G.

Office Manager

> "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

RW

Robert W.

Operations Manager

> "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107)

KG

Karen G.

Office Manager

> "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ZG

ZAch G.

COO

> "We had good training and I could always get a response if I had any questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

VR

Verified Reviewer

associate

> "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533)

Raul Antonio Z.

Graduate

> "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

FF

Fernando F.

CEO - IT Consultant

> "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

AJ

Aditya J.

Developer

> "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

FF

Fernando F.

CEO - IT Consultant

> "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

Ronald Abilmar R.

Marketing Manager

> "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283)

KG

Karen G.

Office Manager

> "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

DM

Devin M.

Owner

> "This has been the most streamlined version of software I’ve tried and is truly so simple."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

HL

Hunter L.

General manager

> "Its lack of managment outside service calls and its lack of growth and api intergrations."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378)

RP

Rose P.

Owner

> "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

AR

Avery R.

Owner

> "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868)

Jeremy F.

Captain

> "The software is very easy to use and it allows that's to customize each order specifically to the house is going to"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897)

VR

Verified Reviewer

Reseller

> "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

DR

Dave R.

Manager

> "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

HJ

Heather J.

Owner

> "Customer service got worse and worse."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311)

IT

Isaac T.

Finance Manager

> "Housecall Pro has elaborate invoicing solution for companies."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567)

FF

Fernando F.

CEO - IT Consultant

> "They made it to difficult to properly present my cumpany and services to potential customers."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

HN

Hallye N.

OPERATIONS MANAGER

> "Their customer service is great and timely as well as being a good value for the cost."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920)

AH

Adam H.

Arborist

> "They want to lock you in on monthly contract and not give you a way out ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484)

MH

Monique H.

Owner

> "Easy access the ability to sign people up into later payments for your business"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487)

KE

Kevin E.

Piano tech

> "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431)

PZ

Patrick Z.

Owner Operator

> "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

VR

Verified Reviewer

Reseller

> "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

ZG

ZAch G.

COO

> "Customer support is really good."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

MS

Michael S.

Owner

> "Spent my time, never received what was offered, already received 5 more calls trying to sell me again."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983)

RP

Rose P.

Owner

> "This has proven to be a great move for us because they have added features that have greatly improved the software over the years."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

VR

Vicki R.

CSR and dispatch

> "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523)

PZ

Patrick Z.

Owner Operator

> "I love the way that you can process payments easily through the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

DR

Dave R.

Manager

> "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

JD

Jammi D.

owner

> "what makes housecall pro standout is the customer management with invoicing,date and time of service needed"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

JB

Jessica B.

Office Manager

> "The cost is high and all reviews say that support is not helpful after signing up."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303)

PZ

Patrick Z.

Owner Operator

> "Housecall Pro has an amazing customer service team and there is always someone to respond to questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

CB

Cal B.

HVAC and plumbing

> "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079)

PZ

Patrick Z.

Owner Operator

> "HouseCallPro is a wonderful product for the blue collar service industry."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

LS

Lindsey S.

Manager

> "I don't like the app, I prefer using this on a desktop but that is just user preference."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806)

ZH

Zach H.

Operations Manager

> "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894)

BM

Baltazar M.

Web side

> "They leave you waiting and they don't even have the kindness to call."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195)

JD

Jammi D.

owner

> "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

GL

Garrett L.

Estimation Manager

> "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487)

Raul Antonio Z.

Graduate

> "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

AJ

Aditya J.

Developer

> "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

DN

Debbie N.

Manager

> "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time scheduling,..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

VR

Verified Reviewer

Owner

> "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539)

KP

Kayla P.

Estimator

> "I love how easy it is to create estimates in the field"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598)

TV

Taurino V.

Owner

> "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572)

TC

Tuna C.

Marketing Director

> "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847)

SB

Steve B.

Ceo

> "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496)

AR

Andrew R.

Chief Operations Officer

> "Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139)

JS

JonPaul S.

owner

> "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount of..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

JA

James A.

Administrator

> "Housecall Pro stands out as a robust business management solution for home service professionals"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256)

JS

JonPaul S.

owner

> "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

SP

Sheri P.

Owner

> "The ease of use and options and endless new items!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844)

DR

Derek R.

Owner

> "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698)

AR

Alexis R.

Plumber

> "Customer service was always great and helpful."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473)

JO

Justin O.

Owner

> "My last attempt featured online chatting with someone who went home a few minutes into our session and allegedly transferred me to a new person that left me on hold for..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3449993)

DG

Dylan G.

Plumber

> "It was very simple and easy to use."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981)

JK

James K.

owner

> "The service plan module is too rigid, and the other features (sales proposal tool, etc) have to be accessed through the browser version and not the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3521273)

JM

Jaroth M.

Student

> "I love the way that you can program or modify the software to make a great work with it, I like the functions and the tools that this software provide us to work, and o..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3497122)

DM

Drywall M.

Owner

> "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594)

Femi M.

Head of procurement

> "Really exceptional software i will recommend to my colleagues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6360631)

DH

Doug H.

iwner

> "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961)

SM

Scott M.

Owner

> "Comprehensive and easy to implement."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6341321)

DN

Debbie N.

Manager

> "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

PW

Peter W.

CRM user

> "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549)

JS

JonPaul S.

owner

> "There is no way to quickly search for jobs and clients from the main page using key word."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

VR

Verified Reviewer

Director

> "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385)

JH

Jean H.

Office Manager

> "When an estimate is sent via email, there is no option to be notified if the email did not go through."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910)

Ryan T.

Managing Partner

> "HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3582870)

SK

Sabrena K.

co-owner

> "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879)

VR

Verified Reviewer

Office Manager

> "You can reach customer service via email quickly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4783142)

RS

Rachel S.

Operations Manager

> "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420)

AR

Andrew R.

Chief Operations Officer

> "Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139)

JS

JonPaul S.

owner

> "Somehow during the change some profane words were written in the license box and then were saved."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

[View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

SS

Sasha S.

Co-Founder, Chief Executive Officer and President

> "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361)

RF

Ralph F.

Accounts Manager

> "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

MI

Matthew I.

General Manager

> "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

TS

Thomas S.

President

> "The program CANNOT sync successfully with QuickBooks Desktop as promised."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

GW

Grant W.

President and CEO

> "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239)

DG

Dan G.

Data Admin

> "Accounting integration does not work well with Sage300 so update is a must."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165)

MI

Matthew I.

General Manager

> "In conclusion, the successful implementation of Build Ops Project Management and Service Software has been a transformative journey for..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

CI

Christian I.

Operations Analyst

> "Some of the workflows are more cumbersome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

DT

Darrin T.

Operations Manager

> "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

TS

Thomas S.

President

> "Support is quick to send out an email that they are looking into the issue but slow to solve the issue."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

AM

Aisha M.

Operations Manager

> "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

DT

Darrin T.

Operations Manager

> "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

ZB

Zachariah B.

Data Entry

> "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

KZ

Kaitlin Z.

Office Coordinator

> "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

Keith O.

Owner

> "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019)

AP

Amanda P.

Senior Project Manager

> "Syncing errors can be troublesome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274778)

LD

Les D.

Book Keeping

> "Sync's well with QB's desktop."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488)

TC

Tom C.

Owner

> "Maybe there are companies that are fine with very expensive non customizable software. But when your quote template look like it came..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

DC

Dallas C.

Dispatcher

> "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

DM

Dorothy M.

CFO

> "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

DC

Dallas C.

Dispatcher

> "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

AM

Aaron M.

Project Manager

> "The customer service and technical support are nonexistent."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

VR

Verified Reviewer

Sales And Marketing Associate

> "It also provides mobile functionality and has a user-friendly interface with an intuitive dashboard, making it easy for contractors to..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4733716)

MB

Michele B.

Office Manager

> "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020)

JB

Joshua B.

Life Safety Division Manager

> "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436)

EM

Emily M.

Accounting specialist

> "It seems to struggle daily with glitches."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6292099)

BB

Brittany B.

Feild Services Manager

> "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697)

FA

Frederick A.

Company Onwner

> "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679)

MM

Marci M.

General Manager

> "Technician communication with dispatch is easy with job flags and our integration with QBO has been seamless."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6467919)

TP

Tori P.

Dispatch Manager

> "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599)

SH

Shannel H.

Dispatcher

> "The help support is amazing, If you need anything someone is there promptly and efficiently."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777074)

ZB

Zachariah B.

Data Entry

> "Just the loading will take longer than expected sometimes."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

KL

Kati L.

Construction Admin

> "They have a dedicated customer service team that offers continuous support and extensive training resources."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6374363)

Ashton G.

Client services

> "Getting to pipeline is a little difficult, but I might just not see it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444)

DM

Dorothy M.

CFO

> "They have exceeded our expectation with streamline design, integration with our previous software and Quickbooks and most of all the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

KZ

Kaitlin Z.

Office Coordinator

> "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

MH

Madi H.

Admin

> "BuildOps helps coordinate our maintenance schedule, provide quick quotes, and keep jobs organized from start to finish. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4799446)

AM

Aaron M.

Project Manager

> "Save yourself the frustration—don’t waste your time or money."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

RF

Ralph F.

Accounts Manager

> "I also really like how I can attach equipment manuals to the Service Agreements."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

EC

Emily C.

Operations Manager

> "I could never go back to the pen and paper of doing things."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586)

KH

Kevin H.

Financial Anlayst

> "The dispatch board is intuitive, clear, and easy to update. With the large amount of customization available, my favorite feature is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5019112)

VR

Verified Reviewer

Business Process

> "Reporting does not show all the data we expect such as the total cost of the contract."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190)

AM

Aisha M.

Operations Manager

> "BuildOps Academy is an amazing ongoing knowledge center and the quick 24/7 customer service is comforting."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

NB

Naomi B.

Accounts Payable

> "I don't like the glitches, sometimes it will change what you enter or default to previous data."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4723691)

CI

Christian I.

Operations Analyst

> "Many individuals have claimed that their job has gotten easier since we've made the switch."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

LM

Loura M.

Administrator

> "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365)

Samantha J.

Vice President of Operations

> "They are constantly making updates and improvements to their product based on the requests of their users which is what you want to see..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6221506)

JH

Jana H.

Credit and Collections Specialist

> "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108)

SP

Sage P.

Project Engineer

> "It allows our jobs to have one place to live start to finish, which is really helpful to not loose track of information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4919289)

TC

Tom C.

Owner

> "Reporting is fancy pie charts and bar graphs with useless information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

Samantha J.

Vice President of Operations

> "Every member of the BuildOps team was knowledgable about their product and ready and willing to answer any questions and take as many..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6221506)

RW

Robin W.

dispatcher

> "I don't like that I can't tag different items in my work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

AG

Amy G.

Project Manager

> "BuildOps from the beginning was extremely helpful in helping us evaluate and think about how we would handle those processes. Once we..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4788157)

MP

Matthew P.

Service Manager

> "The forms are very limited in functionality with no integrated logic."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649)

DM

Dorothy M.

CFO

> "The job/service module is well structured with the ability to have everything at your fingertips without having close out or go into a..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

JB

James B.

Service Coordinator

> "The updates sometimes are not the best and can slow up the software"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749)

KL

Kati L.

Construction Admin

> "BuildOps has simplified our entire workflow."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6374363)

CB

Cameron B.

Payroll Accounts Receivable Specialist

> "We struggled getting our voices heard and struggled getting the customization done."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185)

CW

Connor W.

Owner

> "All around efficiency for the entire team. Once you have taken the time to learn the product it works great."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6594770)

AM

Aaron M.

Project Manager

> "Now, they are completely unresponsive."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

SP

Sam P.

Business Manager

> "We very happy with our BuildOps experience, from implementation through our first year they have been very hands-on and trying to help..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4802539)

LH

Liz H.

CFO/Integrator

> "It was residential based and workflows seemed more difficult than current work flows. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4839774)

KZ

Kaitlin Z.

Office Coordinator

> "Overall a great system that has improved our company's recordkeeping accuracy and helped our business take on additional customers with..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

JL

Joseph L.

Project Manager/Estimator

> "The service agreement module is a little cumbersome and takes some getting used to."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617)

CW

Connor W.

Owner

> "The support system from the account managers is great as well, they are very responsive and quick to help."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6594770)

DE

Dana E.

Account Manager

> "some of the customizable aspects are still lacking"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753)

CM

Cody M.

Owner

> "The ease in which I am able to access quotes, job, pictures, and invoicing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4788118)

LP

Logan P.

Office Manager

> "The time tracking feature is one that we have not used at all."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439)

DK

Diana K.

Office Manager

> "was very good at explaining the process and each function with us."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6250860)

MH

Matt H.

SME

> "Initial startup issues and lack of hierarchy system"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061061)

NK

Neil K.

Chief Financial Officer

> "To us, the best part of BuildOps is the fluidity of information across the entire platform."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6094819)

DL

David L.

Service Manager

> "There are issues with the preventative maintenance side of it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208258)

MH

Madi H.

Admin

> "BuildOps really helps our team stay organized and able to work on their corresponding parts efficiently. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4799446)

TC

Tom C.

Owner

> "Customer facility/site cannot be renamed without losing their history."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

DW

Douglas W.

Owner

> "Material and time tracking across smaller and larger jobs works well."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4803228)

TC

Tom C.

Owner

> "Overall I was very disappointed after spending 4 months searching for the "right" software then another 4 weeks trying to implement..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

MH

Makaiya H.

Service and Construction Admin

> "We have everything we need, all in one spot!"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6682938)

AS

Andrew S.

CEO

> "A little slow at times."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4746584)

CH

Curtis H.

Owner

> "Overall experience has been good and the software has defiantly helped our business be more proficient."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6498143)

RW

Robin W.

dispatcher

> "It gets really slow mid afternoon."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

[View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

## User interface

4.68 (2,736)

4.52 (151)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Housecall Pro

Top features

29/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features)

BuildOps

11/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/194155/BuildOps/#features)

### Recognition

No recognitions have been awarded to Housecall Pro

No recognitions have been awarded to BuildOps

### Deployment & support

Housecall Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BuildOps

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Housecall Pro

-   By Housecall Pro
-   Located in United States
-   Founded in 2013

BuildOps

-   By BuildOps
-   Located in United States
-   Founded in 2018

## Popular Comparisons

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

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Price

Contact vendor for pricing

4.3

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4.4

4.5

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4.5

[View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps)

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

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Features

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4.5

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[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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4.6

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[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

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Price

Contact vendor for pricing

4.3

Features

4.2

4.5

Ease of Use

4.1

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Contact vendor for pricing

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$245/month

4.3

Features

4.1

4.5

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$79/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/159911-194155/Fracttal-vs-BuildOps)