# Compare HHAeXchange vs Connecteam 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HHAeXchange and Connecteam based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140366-153140/eXchange-Suite-vs-Connecteam

---

# HHAeXchange vs Connecteam Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HHAeXchangeConnecteam2/4 selected

[HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.6 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,154)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[## HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.6 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/)

Starting Price

$375.00/month

Value-for-Money

3.5

Functionality

3.7

Ease of Use

3.7

Customer Service

3.1

Reviews Sentiment

DH

AP

Based on [100 reviews](#user-reviews)

Positive

64

Neutral

16

Negative

20

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,154)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,154 reviews](#user-reviews)

Positive

4,930

Neutral

187

Negative

37

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Home Health Care Software

Best performer

42 / 44

Only HHAeXchange

-   Client Management
-   Client Portal
-   Patient Records Management

41 / 44

Only Connecteam

-   AI Copilot
-   Generative AI

User satisfaction

User satisfaction

3.6

User reviews[100](https://www.capterra.com/p/140366/eXchange-Suite/reviews/)

Ease of use

3.7

Functionality

3.7

Value for money

3.5

Customer support

3.1

User satisfaction

4.6

User reviews[5,154](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$375Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

HHAeXchange's homecare management platform offers a complete solution for homecare providers of any size.

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

## User reviews

Pros & cons

DH

DIANA H.

Administrator

> "It is very easy to use; I find it to be a very user-friendly tool for my agency, which..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___7108362)

SD

Shacria D.

Secretary

> "I don't like the fact that I can't confirm if there's a signature from the patient in..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6836343)

AP

Ashlee P.

Payroll and Benefits Specialist

> "I like that it is pretty user-friendly."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___7113463)

PM

Pascual M.

Director Of Nursing

> "I have been on the line for over 3 hrs and also waiting on the chat for a representative..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6025351)

EB

Ekaterina B.

Administrator

> "We are using HHA since 2019 for EVV Compliance and scheduling, and so far it's the best..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595954)

KT

Kim T.

co-owner

> "We have patients and staff threatening to leave because some of the shifts worked don't..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4588622)

ZK

Zarmin K.

Authorizations

> "It is by favourite HC program & recommended to other vendors."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6253811)

CG

CINDRA G.

Office Manager

> "Just poor communication overall."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6405497)

VF

Victoria F.

Human Resource Manager

> "I love that I can easily notate important details about our caregivers and the clients."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4615810)

PM

Pascual M.

Director Of Nursing

> "Their customer service number is nowhere to be found on their site. "

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6025351)

HR

Hector R.

supervisor

> "I CAN'T WAIT TILL THE DAY"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6030985)

KF

Kelly F.

Billing and Collections Manager

> "I would never choose to integrate with this company except that our MCO has chosen to."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6267493)

LS

Lea S.

RN Clinical Supervisor

> "It would also be helpful to be able to pull up all changed and discontinued medications..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429520)

NG

Natasha G.

Administrator

> "Very hard to deal with customer support, delays in solving issues causes claim denials..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576501)

FG

Fanny G.

HR Manager

> "It user friendly and allows the agency to customize it to meet our needs"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3430106)

NM

Noor M.

Regional Manager

> "It freeze alot and sometimes it take them 10min to be able to access their accounts."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595941)

EB

Ekaterina B.

Administrator

> "It's easy to get used to it and teach your employees to use it."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595954)

TC

Tait C.

Director

> "There is no customer service to speak of."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#GetApp___4876172)

AS

Alicia S.

PCA

> "so it makes it simple to use."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3676480)

DD

Diusnaidy D.

Administrator

> "No help to navigate the system."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477)

KH

Kyah H.

Executive Assistant

> "I like the ease has to find what I need and to fill out the information."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431436)

TW

Terry W.

owner

> "My billing if horrible using this product and I'm at the point to hiring an attorney..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576546)

VR

Verified Reviewer

Manager

> "Very popular in home care and managed long term care industry."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___2850730)

DD

Diusnaidy D.

Administrator

> "Getting support is impossible."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477)

FR

Fahad R.

biller

> "EVV system is a good function but need to make their support better and easy."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439786)

PH

Pamela H.

Director of Waiver services

> "That they knowingly lied to us to get us to sign a contract and now refuse to respond to..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4740824)

AM

April M.

HR Assistant

> "It is so easy now for them to clock in and out, AND to complete their charting!"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557)

TC

Tait C.

Director

> "Otherwise I would have dropped them."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#GetApp___4876172)

MK

Michele K.

CEO

> "Product is easy to use love the billing components , payroll, all and all its very easy..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3449715)

BG

Bobbie G.

Director of Nursing/

> "You can enter visits but it doesn't confirm most times so you are stuff double billing,..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3437719)

SM

Shannon M.

Quality Manager

> "I like that all the info is in one place and easy to access."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3459259)

NG

Natasha G.

Administrator

> "Takes hours on hold to talk to support, weeks to months to have your problem fixed."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576501)

ME

Melissa E.

Administrative Assistant

> "easy to use and if you have questions the online chat is quick and easy to use"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439866)

CB

Charlee B.

RN, Admin., CEO

> "It’s taking longer to work in tickets and complete tasks."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576640)

MM

Mary M.

Manager

> "I love that they are always progressing to release new updates!"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3436247)

CB

Crystal B.

Owner

> "I had to do twice the work needed for the free sites and had to pay for it."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4213626)

ME

Melissa E.

Administrative Assistant

> "makes scheduling easy"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439866)

DD

Diusnaidy D.

Administrator

> "Worst customer support ever."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477)

BB

Brittany B.

Administrator

> "The ease of the software and ever changing features"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439802)

DD

Diusnaidy D.

Administrator

> "Horrible."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477)

AN

Alvin N.

Data Quality Manager

> "Ease of work and the accuracy of the software."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431798)

CB

Crystal B.

Owner

> "They claimed I can't be released for convenience, but I signed up for convenience I..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4213626)

CL

Cindy L.

Billing Manager

> "Very user friendly. "

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431894)

KH

Kelly H.

VP of Administration

> "The customer service is difficult to work with and at times unhelpful."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4633020)

SM

Shannon M.

Quality Manager

> "They went above and beyond to assist us and it was greatly appreciated!!!!"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3459259)

TW

Terry W.

owner

> "Customer support is terrible and has fixed my billing issue."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576546)

HM

HOmi M.

Payroll Specialist

> "Easy access."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3442130)

SM

Siedah M.

Patient Care Coordinator

> "Sometimes the system freezes on payroll weeks which delays us from completed our payroll..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429552)

AM

April M.

HR Assistant

> "The ease of use for our Aides is phenomenal!"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557)

CA

Carol A.

Data Systems Manager

> "It was a very bad experience at first with the Aggregator for PA to Sandata and we don't..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429560)

SN

Shaiar N.

Intake & Enrollment Supervisor

> "Slightly satisfied with services."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429542)

VP

Valerie P.

president

> "Customer support are not knowledgeable about the software. "

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___4256547)

LS

Lea S.

RN Clinical Supervisor

> "HHA is easy to use for the most part-"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429520)

AM

April M.

HR Assistant

> "So documentation of all medications would have to be done on paper, which is old school..."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557)

VR

Verified Reviewer

Manager

> "Easy to use."

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___2850730)

KP

Kristie P.

Human Resources

> "Hours long customer service waits"

[See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576323)

[View Reviews](https://www.capterra.com/p/140366/eXchange-Suite/reviews/)

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its features..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy it over and..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

JE

Jamie E.

COO

> "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it can..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule, checklists,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the free..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next one..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

AM

Andrea M.

National Sales Manager

> "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995)

AF

Albert F.

Talent Manager

> "My least favorite part is when making schedules, the system doesn't automatically asssume the next day when duplicating shifts, so you have to go in manually to change dates after duplicating."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804587)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

EK

Erin K.

Medical coordinator

> "Wish there was a better way to duplicate/copy a scheduled event (along with the same attached notes) to another date. When I get logged out of the site, it requires me to use a code from my phone; wish it provided..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804806)

SC

Salest C.

Director

> "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634)

FL

FLOR L.

CEO

> "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942)

EC

Emily C.

Business Manager

> "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912)

GS

Gayle S.

Director of Finance

> "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

GS

Gayle S.

Director of Finance

> "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

AT

Alex T.

Bookkeeper

> "Recent change in billing to be priced by user is unfortunate, as we chose this one specifically for \*not\* having that pricing model - we're a seasonal business, and our employee count can vary widely, as well as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6805970)

RK

Rebecca K.

ADON

> "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579)

KM

Karen M.

Director

> "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JE

Jamie E.

COO

> "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

RL

Robert L.

GM Head engineer

> "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713)

HC

Holly C.

Owner

> "What I find challenging about Connecteam is the lack of a monthly calendar view for events—it’s only shown as a list, which makes it harder to get a big-picture view of what’s coming up."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804821)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful solution for..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

GL

Griffin L.

Senior Administrative Assistant

> "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681)

CD

Crystal D.

Customer Success Manager

> "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223)

GS

Gayle S.

Director of Finance

> "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

KR

Kimberley R.

Office Manager

> "I cant add more than 5 task at a time. When you have team members on different job sites it does not allow you to add more than 5 task per day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810958)

KT

Kimberly T.

Asst Director HR

> "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a great..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

BW

Bree W.

Operations Manager

> "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

SW

STACEY W.

Accounting Manager

> "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

HT

Heather T.

Clinical manager

> "The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6811014)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

KB

Kyle B.

Senior Vice President

> "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

JM

Josh M.

Post Harvest Manager

> "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the future and..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

JC

Jess C.

Data Entry Specialist

> "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799)

JE

Jamie E.

COO

> "By making price tiers, you’re artificially creating demand that should already be included in a finished product. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

JC

Jaden C.

CEO

> "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

CL

Catherine L.

Director of Finance and HR

> "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365)

MV

Marissa V.

Team Lead

> "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219)

AG

Alicia G.

Travel Coordinator

> "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484)

LC

Lauren C.

Business administrator

> "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

JM

Jason M.

Maintenance

> "Sometimes the servers are slow to load for the staff submitting forms, this causes issues when trying to file multiple forms in a row."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804898)

RD

Renee D.

Head of Product

> "Allows teams to track time on different jobs pretty easily and has a mobile responsive view that the team finds useful to enter their time with."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6815973)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

EC

Edward C.

Customer Service Manager

> "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

## User interface

[HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)

3.64 (100)

4.64 (5,154)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

HHAeXchange

Top features

42/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/140366/eXchange-Suite/#features)

Connecteam

41/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

### Recognition

No recognitions have been awarded to HHAeXchange

No recognitions have been awarded to Connecteam

### Deployment & support

HHAeXchange

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HHAeXchange

-   By HHAeXchange
-   Located in United States
-   Founded in 2008

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

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