# Compare HHAeXchange vs CareSmartz360 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CareSmartz360 and HHAeXchange based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140366-233554/eXchange-Suite-vs-CareSmartz360 --- # CareSmartz360 vs HHAeXchange Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CareSmartz360HHAeXchange2/4 selected [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.6 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) [## CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting Price $10.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment MS DA UA Based on [181 reviews](#user-reviews) Positive 175 Neutral 3 Negative 3 [## HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.6 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) Starting Price $375.00/month Value-for-Money 3.5 Functionality 3.7 Ease of Use 3.7 Customer Service 3.1 Reviews Sentiment DH AP Based on [100 reviews](#user-reviews) Positive 64 Neutral 16 Negative 20 ## Summary * * * Features in Home Care Software Best performer 43 / 48 Only CareSmartz360 - Caregiver Management - Chat/Messaging - Customizable Forms 34 / 48 Only HHAeXchange - Charting User satisfaction User satisfaction 4.8 User reviews[181](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.8 Customer support 4.8 User satisfaction 3.6 User reviews[100](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) Ease of use 3.7 Functionality 3.7 Value for money 3.5 Customer support 3.1 Price starts from Price starts from $10Other, Per Month - Free version - Free trial Price starts from $375Per Month - Free version - Free trial Best for Best for Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies Best for HHAeXchange's homecare management platform offers a complete solution for homecare providers of any size. ## User reviews Pros & cons MS Marcus S. CEO > "Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888) JG Jenelyn G. Admin Assistant > "There may be occasional performance issues such as slow loading times or glitches, which can impact the user experience." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045) DA Damilola A. Owner > "I like it's all-in-one functionality that streamlines scheduling, billing, and communication, its user-friendly and work..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7002574) VT Veena T. Scheduler > "It can be quite challenging for new users to navigate the platform without prior experience or training." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711) UA Ubah A. Administrator > "The mobile app is great for caregivers in the field, and the real-time updates improve communication. Plus, their customer..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6855656) JT Justin T. President > "That format is nearly impossible to work with." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) MS Mariah S. Caregiver > "CareSmartz360 has truly helped us improve efficiency, compliance, and communication across the board." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499) AS Albert S. Administrator > "It did not fit our unique scheduling requirements. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052) JG Jenelyn G. Admin Assistant > "The system allows for detailed profiles of both clients and caregivers, facilitating better matches and more personalized..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045) SK Sarah K. Owner > "I don't have anything that I didn't like about the program. If something was not working for our business format..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6740079) MS Marcus S. CEO > "The scheduling system is hands-down the best feature – it’s a total game-changer." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888) MS Melissa S. owner and director of ops > "The software itself, had many glitches, and they were constantly doing upgrades which would normally not be a problem,..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) MS Mariah S. Caregiver > "Our caregivers find it much easier to clock in/out, and administrators appreciate how organized everything is." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499) DF DannyRay F. Administrator > "The software may be expensive for smaller agencies, especially when factoring in training and support costs." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495) JB Julie B. Director > "I love that staff can report about their clients on the platform." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654) NAB Nicole A B. Platform coordinator > "Occasional system glitches which can disrupt operations and require support." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6433383) DF DannyRay F. Administrator > "Its user-friendly design, GPS tracking, and excellent support make managing our agency efficient. While there’s a learning..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495) LT Linda T. Manager > "Sometimes the mobile app just isn't enough." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6861771) VT Veena T. Scheduler > "CareSmartz software is designed to meet the demanding needs of small and large organizations alike." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711) HG Heidi G. Office Manager > "We have an issue with our questionnaire (it disappears) after a large update." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517212) JB Julie B. Director > "This keeps clients families and the office staff well informed." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654) KW Kendall W. Owner > "Like any software, lack of connectivity can wreak havoc, but they have options for dealing with that too." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) JT Justin T. President > "Absolutely love the built in AI for in app help." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) BB Brian B. CEO > "Not as many integrations as I would like." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525) AMP Ana Marie P. Care Manager > "You get quick replies and they guide you on navigating the system in a very professional way." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009) MS Melissa S. owner and director of ops > "Their customer service (see my next comment), their pricing (it is insanely expensive), their billing (they make you list a..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NL NADINE L. founder > "WITH CARESMART'S 360 I WAS VERY RELUCTANT TO JOIN BECAUSE THE BEGINNING PROCESS" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985) MS Melissa S. owner and director of ops > "First of all, a 3 month cancellation policy is theft on so many levels, much less to bill me for client's erroneously, then..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NL NADINE L. founder > "MANY OF YOU MAY LAUGH BUT I HAD A GREAT FEAR BEFORE LEARNING SARAH WOULD BE THERE TO GUIDE ME!!!" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985) FB Faynetta B. CEO > "The chat is time consuming during a busy work day." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6498231) BB Brian B. CEO > "I would’ve liked to see more integrations with third-party vendors." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525) MS Melissa S. owner and director of ops > "Not only was I billed erroneously for client's, but when I addressed it, I was yelled at by a Customer 'Satisfaction' Rep.,..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) WK Wendy K. Director of Operations > "This has not only streamlined my operations but has also improved my overall efficiency." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6456192) MS Melissa S. owner and director of ops > "For those of us in this field, we all understand that this is not logical, and it is extremely expensive, but when I tried..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) KP Kelli P. Staffing Coordinator > "Their IT/and customer support staff is amazing and helpful." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503) SH Shanda H. Administrative Assistant > "The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3877943) JT Justin T. President > "Training is excellent." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) JS Janelle S. Admin/Owner > "a lot of clicking too much clicking and searching , in healthcare your patient is priority if you spend a significant..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3635196) AS Albert S. Administrator > "The company had Great communication and customer support." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052) MS Melissa S. owner and director of ops > "I am not raising my rates because a software company is not client focused." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NH Nancy H. payroll manager > "The ease with which I can import my files directly to ADP is awesome, but the best part of caresmartz360 is the customer..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4961954) MS Melissa S. owner and director of ops > "Client's struggle to pay their monthly bills" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) KW Kendall W. Owner > "Caresmartz360 does what we need to get the job done professionally and without errors." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) HH Haley H. President > "Not being able to implement software from day one" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4987683) KW Kendall W. Owner > "Onboarding was easy, training was enjoyable, and the staff seems knowledgeable about the product and attentive to client..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) SS Shelby S. Scheduler > "whenever i click on a caregivers name their information is not shown (i.e telephone number)" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3781081) KP Kelli P. Staffing Coordinator > "The app is very easy to use for admin and caregiving staff alike." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503) RM Regina M. Executive Coordinator > "We have not been able to wrap our heads around there not being 24/7 live customer support, considering that most home..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2816028) MV Medina V. Marketing Director Care Manager > "educational aspect for companies like us that continue to grow and evolve." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427432) PR Portia R. Client Service Coordinator > "Only problem I had/have are the integration with clearing houses for billing." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140) AMP Ana Marie P. Care Manager > "The technical support team is very attentive and always ready to help." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009) TW Talisha W. Owner > "picking up the clients locatiion is sometimes difficult and the caregiver is unable to clock in." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4699926) KS Kelly S. CEO and Founder > "I was doing everything manually prior to using Caresmartz and am so glad I made the switch." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6303019) MS Melissa S. owner and director of ops > "Absolutely the worst experience with a software company. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) MR Mahin R. Office Manager > "I love the support team and their quick response. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6817640) TT TAQUITA T. FAMILY NP > "WE DO NOT HAVE ANY CONS TO SAY ABOUT CARESMARTZ AT THIS TIME" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6142741) CC Chuck C. Managing Director > "It’s constantly improving and evolving without adding unnecessary complexity." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6454236) JB Johnnetta B. Office Manager > "Complications being user..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4744168) SR Stephanie R. Home Services Manager > "The best thing about CareSmartz has been the ability for caregivers to request open shifts on the mobile app which has..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3816877) SQ Shawndra Q. Owner > "Payroll not automated and it's time consuming to do payroll" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3613938) PR Portia R. Client Service Coordinator > "CareSmartz has a lot of useful features that we were looking for, Such as, electronic timesheets, EVV compatibility, GPS..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140) CO Cyril O. Chief Operating Officer > "That feature is not yet available." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3500060) CG Curtis G. RN Case Manager > "Overall I am pleased with the look, feel and functionality of the software." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6329275) JS Jacob S. Administrator > "Everytime I go to do a new thing, it takes a couple days for me to do so effectively becasue it requires customer support..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652) JW Jakeyla W. Office Manager > "The system is very easy to understand and navigate thru." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827736) JS Jacob S. Administrator > "a billing error can take 10-15 minutes to fix and it includes a lengthy process. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652) DP Danielle P. Care Coordinator > "They are very quick to respond and are always knowledgable in the areas that I need assistance." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6554603) LJ LAWRENCE J. Owner > "The system was complicated for the employees and staff" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___2473106) [View Reviews](https://www.capterra.com/p/233554/CareSmartz360/reviews/) DH DIANA H. Administrator > "It is very easy to use; I find it to be a very user-friendly tool for my agency, which..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___7108362) SD Shacria D. Secretary > "I don't like the fact that I can't confirm if there's a signature from the patient in..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6836343) AP Ashlee P. Payroll and Benefits Specialist > "I like that it is pretty user-friendly." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___7113463) PM Pascual M. Director Of Nursing > "I have been on the line for over 3 hrs and also waiting on the chat for a representative..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6025351) ZK Zarmin K. Authorizations > "It is by favourite HC program & recommended to other vendors." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6253811) KF Kelly F. Billing and Collections Manager > "I would never choose to integrate with this company except that our MCO has chosen to." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6267493) EB Ekaterina B. Administrator > "We are using HHA since 2019 for EVV Compliance and scheduling, and so far it's the best..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595954) PH Pamela H. Director of Waiver services > "That they knowingly lied to us to get us to sign a contract and now refuse to respond to..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4740824) VF Victoria F. Human Resource Manager > "I love that I can easily notate important details about our caregivers and the clients." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4615810) KT Kim T. co-owner > "We have patients and staff threatening to leave because some of the shifts worked don't..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4588622) HR Hector R. supervisor > "I CAN'T WAIT TILL THE DAY" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6030985) CG CINDRA G. Office Manager > "Just poor communication overall." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6405497) MK Michele K. CEO > "Product is easy to use love the billing components , payroll, all and all its very easy..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3449715) PM Pascual M. Director Of Nursing > "Their customer service number is nowhere to be found on their site. " [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6025351) SM Shannon M. Quality Manager > "I like that all the info is in one place and easy to access." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3459259) NG Natasha G. Administrator > "Very hard to deal with customer support, delays in solving issues causes claim denials..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576501) LS Lea S. RN Clinical Supervisor > "It would also be helpful to be able to pull up all changed and discontinued medications..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429520) NM Noor M. Regional Manager > "It freeze alot and sometimes it take them 10min to be able to access their accounts." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595941) FG Fanny G. HR Manager > "It user friendly and allows the agency to customize it to meet our needs" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3430106) TC Tait C. Director > "There is no customer service to speak of." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#GetApp___4876172) EB Ekaterina B. Administrator > "It's easy to get used to it and teach your employees to use it." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595954) DD Diusnaidy D. Administrator > "No help to navigate the system." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) SM Shannon M. Quality Manager > "They went above and beyond to assist us and it was greatly appreciated!!!!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3459259) TW Terry W. owner > "My billing if horrible using this product and I'm at the point to hiring an attorney..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576546) HM HOmi M. Payroll Specialist > "Easy access." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3442130) DD Diusnaidy D. Administrator > "Getting support is impossible." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) AS Alicia S. PCA > "so it makes it simple to use." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3676480) TC Tait C. Director > "Otherwise I would have dropped them." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#GetApp___4876172) KH Kyah H. Executive Assistant > "I like the ease has to find what I need and to fill out the information." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431436) HM HOmi M. Payroll Specialist > "Just when the system crashes, or when logged out in the middle of a report." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3442130) VR Verified Reviewer Manager > "Very popular in home care and managed long term care industry." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___2850730) BG Bobbie G. Director of Nursing/ > "You can enter visits but it doesn't confirm most times so you are stuff double billing,..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3437719) FR Fahad R. biller > "EVV system is a good function but need to make their support better and easy." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439786) NR Narad R. Manager > "System does not accept the calls very often and care givers call the office." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3454871) AM April M. HR Assistant > "It is so easy now for them to clock in and out, AND to complete their charting!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557) NG Natasha G. Administrator > "Takes hours on hold to talk to support, weeks to months to have your problem fixed." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576501) ME Melissa E. Administrative Assistant > "easy to use and if you have questions the online chat is quick and easy to use" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439866) CB Charlee B. RN, Admin., CEO > "It’s taking longer to work in tickets and complete tasks." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576640) MM Mary M. Manager > "I love that they are always progressing to release new updates!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3436247) CB Crystal B. Owner > "I had to do twice the work needed for the free sites and had to pay for it." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4213626) ME Melissa E. Administrative Assistant > "makes scheduling easy" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439866) DD Diusnaidy D. Administrator > "Worst customer support ever." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) BB Brittany B. Administrator > "The ease of the software and ever changing features" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439802) DD Diusnaidy D. Administrator > "Horrible." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) AN Alvin N. Data Quality Manager > "Ease of work and the accuracy of the software." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431798) CB Crystal B. Owner > "They claimed I can't be released for convenience, but I signed up for convenience I..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4213626) CL Cindy L. Billing Manager > "Very user friendly. " [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431894) KH Kelly H. VP of Administration > "The customer service is difficult to work with and at times unhelpful." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4633020) AM April M. HR Assistant > "The ease of use for our Aides is phenomenal!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557) TW Terry W. owner > "Customer support is terrible and has fixed my billing issue." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576546) SN Shaiar N. Intake & Enrollment Supervisor > "Slightly satisfied with services." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429542) SM Siedah M. Patient Care Coordinator > "Sometimes the system freezes on payroll weeks which delays us from completed our payroll..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429552) LS Lea S. RN Clinical Supervisor > "HHA is easy to use for the most part-" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429520) CA Carol A. Data Systems Manager > "It was a very bad experience at first with the Aggregator for PA to Sandata and we don't..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429560) VR Verified Reviewer Manager > "Easy to use." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___2850730) VP Valerie P. president > "Customer support are not knowledgeable about the software. " [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___4256547) [View Reviews](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) ## User interface 4.78 (181) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) 3.64 (100) ### Features CareSmartz360 Top features 43/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/233554/CareSmartz360/#features) HHAeXchange 34/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/140366/eXchange-Suite/#features) ### Recognition No recognitions have been awarded to CareSmartz360 No recognitions have been awarded to HHAeXchange ### Deployment & support CareSmartz360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HHAeXchange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CareSmartz360 - By CareSmartz - Located in United States - Founded in 2016 HHAeXchange - By HHAeXchange - Located in United States - Founded in 2008 ## Popular Comparisons [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $10/month Price $13/month 4.6 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/207985-233554/GeoH-vs-CareSmartz360) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $375/month Price $200/month 3.7 Features 4.5 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140366-215860/eXchange-Suite-vs-InMyTeam) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [eRSP](https://www.capterra.com/p/129443/eRSP/)[4.24 (99)](https://www.capterra.com/p/129443/eRSP/reviews/) $10/month Price $200/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/129443-233554/eRSP-vs-CareSmartz360) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $375/month Price $1000/month 3.7 Features 3.9 3.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/140366-147424/eXchange-Suite-vs-AlayaCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) $10/month Price $200/month 4.6 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.52 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) $375/month Price $295/month 3.7 Features 4.3 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/69030-140366/Alora-Homecare-Software-vs-eXchange-Suite) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $10/month Price $8/month 4.6 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/233554-233684/CareSmartz360-vs-ShiftCare) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) $375/month Price $200/month 3.7 Features 4.4 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135068-140366/Non-Medical-Homecare-Scheduling-vs-eXchange-Suite) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $10/month Price $200/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/215860-233554/InMyTeam-vs-CareSmartz360) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $375/month Price $13/month 3.7 Features 4.9 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140366-207985/eXchange-Suite-vs-GeoH) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $10/month Price $1000/month 4.6 Features 3.9 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/147424-233554/AlayaCare-vs-CareSmartz360) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $375/month Price $8/month 3.7 Features 4.4 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140366-233684/eXchange-Suite-vs-ShiftCare)