Awardco vs Sprout : Which is a better fit?

Kimberley R.: Hi, my name is Kim. I am the director of Total Rewards. My organization, we have about 1100 associates. And rating Awardco, I'd give them a five. Prior to Awardco, we had O.C. Tanner, and had O.C. Tanner for decades. And they were just so antiquated, and it was very difficult. It wasn't like they were trying to expand our recognition opportunities with our associates, and so we did a little RFP, and Awardco came out on top and we've loved them ever since. Yeah, we chose Awardco mostly for the simplicity of the setup and how easy it is to add additional programs. We initially started with just service awards, and we've expanded that now. We use it now for holiday gifts, we do birthday cards and anniversary cards, and all that good stuff. We just recently rolled out peer-to-peer recognition with no monetary value. And for 2024, we're going to be adding manager recognition with monetary value. Okay, so let me just explain. We have very high turnover, and so part of the concern with the previous program is we were sending recognition things to people who had terminated. And so, the lovely part about Awardco, too, is we have a daily feed that goes to Awardco. So when we terminate somebody in our system, automatically their points get archived. So we're no longer recognizing terminated employees. That was a big selling point for us. So again, we have a daily feed and it's just really easy to set up new programs, and we had a great account manager that helped us roll out the initial program. Yeah. I would definitely tell them that if you need something simple, easy to administer, really, I could set up a new program in very little time. I can go in and look and see who's using the points, what they're using the points for. It's just a really easy program. Again, that daily feed for us is critical because of our turnover. I would just say definitely make sure you look at Awardco if you're looking to change your recognition program.

Jeff B.: My name is Jeff, I'm a digital marketer in the marketing industry. And I would rate Sprout a five out of five. Switched from Hootsuite. I didn't like the interface that Hootsuite offered, I thought it was a little clunky and hard to navigate, and I found Sprout to be much easier. I liked how Sprout could use multiple social media channels and different social media accounts. I could log into a single dashboard and have all of my accounts in one area, in a very clean, user-friendly interface. And their customer support was phenomenal. I had a couple of issues getting started, and some software problems, and the customer support fixed that right away. It was very easy to integrate Sprout. It was, you set up an account, it took maybe five minutes to set up, and then you just logged into your social media channels inside of the Sprout dashboard. And within a few hours after the account synced, you could see everything in your dashboard, and you were ready to go. I'd definitely recommend Sprout. They are going to be higher than other social media managing tools, but they're also the best social media managing tool, so you get what you pay for. So yes, you're going to spend a little bit more, but it's going to be well worth it.