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XM for Employee Experience vs ADP Workforce Now: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 10,193 reviews from Human Resources users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
NA
API
--
Employee Database
4.0
HR Management
NA
Customizable Branding
5.0
% Fit
Missing features
Feature ratings
Payroll Management
4.6
API
4.2
Employee Database
4.5
HR Management
4.3
Customizable Branding
NA
User satisfaction
4.7
User reviews75
Ease of use
4.3
Functionality
4.5
Value for money
4.2
Customer support
4.3
4.4
User reviews6,946
Ease of use
4.3
Functionality
4.3
Value for money
4.2
Customer support
4.2
Price starts from
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

HR leaders, people managers, and employee researchers looking to deliver exceptional employee experiences at scale.

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Amy A
Administrative Assistant
5.0

Amy: Hi, I'm Amy. I'm an administrative assistant and I'm giving Qualtrics XM a five-star review. For more reviews, click below. Before we had Qualtrics, I needed to do a lot of different surveying and we did a lot of voting and that kind of thing, and it was all a manual process. I had to keep spreadsheets. It was a real hassle. I'm so glad we got Qualtrics. We chose Qualtrics after doing some research. It seemed very user-friendly. It was easy to integrate and basically anyone can use it. Getting started with Qualtrics was very, very simple. Our IT system set up our login and there's online tutorials. There's always online help if there's something that you need help with, but it's very easy to use and it's very intuitive. Anyone considering a survey system like Qualtrics, I would definitely recommend Qualtrics. It was easy to implement. It's very easy to use and we use it a lot.

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View all video reviews
video-7b22ba5f-1bf0-47cc-fbb2-08dbdfa7202f
Donald N
Photographer
5.0

Donald: Yes, I'm Donald. I work with Gardner-Webb University as a standardized patient, and I would rate the ADP software with the five stars out of five stars. The previous software that was being used, it wasn't as quick and easy as the ADP. It was outdated, and so people were having trouble getting everything submitted for hours, and so there was an issue with just the software not really being updated frequently that we had. So, ADP was something that was being updated frequently and was easier to use than the old software. We chose ADP Workforce software because it was something that had great reviews, it was being used by other companies, and we did some research on it to figure out that the ADP was being reviewed very well, and that it seemed to be a decent program that could provide everything we needed as far as being able to submit the times, being able to keep track of the different people that were working and that. So, it seemed to me more convenient, have great reviews, and was being used by a lot of other companies based on searches done on the ADP software. It's very easy for it to be integrated. Once it was set up, then we were able to access it very quick and easy. The information provided and the app itself was easy to fall along with and didn't take very long for everybody to get adjusted and acclimated to it. I highly recommend ADP Workforce. I think it would be great for others to use because of easy access, navigation is great. It's something that doesn't have a lot of issues like troubleshooting problems. It seems to function very well, and I've not had any issues with it. So, I definitely recommend that. I'd say the others should use it for the ease of access and the functioning of it.

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View all video reviews
User interface
140443 video thumbnail}
1 Video
155895 video thumbnail}
1 Video
140443
5 screenshots
155895
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

XM for Employee Experience

25/38
  • Access Controls/Permissions
  • Approval Process Control
  • Calendar Management
  • Compliance Management
  • Document Management
  • HR Management
  • Learning & Development
  • Mobile App
  • Offboarding
  • Payroll Management
  • Sick Leave Tracking
  • Time & Attendance
  • Time Off Management
  • 360 Degree Feedback
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Goal Management
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
  • Succession Planning
  • Surveys & Feedback
  • Third-Party Integrations
  • Training Management
  • Workflow Management
See All features
Hide Human Resources Software Features -

ADP Workforce Now

Top Features
31/38
Show Human Resources Software Features +

XM for Employee Experience

--

XM for Employee Experience
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP Workforce Now
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
XM for Employee Experience
  • By Qualtrics
  • Located in United States
  • Founded in 2013
ADP Workforce Now
  • By ADP
  • Located in Canada
  • Founded in 1942
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