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XM for Employee Experience vs UKG Ready: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 10,193 reviews from Human Resources users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
NA
API
--
Employee Database
4.0
HR Management
NA
Customizable Branding
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
4.5
API
--
Employee Database
4.5
HR Management
4.3
Customizable Branding
NA
User satisfaction
4.7
User reviews75
Ease of use
4.3
Functionality
4.5
Value for money
4.2
Customer support
4.3
4.2
User reviews932
Ease of use
4.0
Functionality
4.0
Value for money
4.0
Customer support
4.0
Price starts from
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

HR leaders, people managers, and employee researchers looking to deliver exceptional employee experiences at scale.

Designed for businesses with 200 or more employees, UKG is a multiple award winner leading cloud-based solution that provides skills tracking, performance management, shift swapping and much more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Amy A
Administrative Assistant
5.0

Amy: Hi, I'm Amy. I'm an administrative assistant and I'm giving Qualtrics XM a five-star review. For more reviews, click below. Before we had Qualtrics, I needed to do a lot of different surveying and we did a lot of voting and that kind of thing, and it was all a manual process. I had to keep spreadsheets. It was a real hassle. I'm so glad we got Qualtrics. We chose Qualtrics after doing some research. It seemed very user-friendly. It was easy to integrate and basically anyone can use it. Getting started with Qualtrics was very, very simple. Our IT system set up our login and there's online tutorials. There's always online help if there's something that you need help with, but it's very easy to use and it's very intuitive. Anyone considering a survey system like Qualtrics, I would definitely recommend Qualtrics. It was easy to implement. It's very easy to use and we use it a lot.

How Capterra sources reviews
View all video reviews
John R
Corporate Director of Human Resources
5.0

John R.: My name is John. I'm a Corporate Director of Human Resources of a company called Colorvision. We have about 325 employees, and we are in the photo technology industry. And I would give UKG a rating of five out of five because it is a wonderful platform that has worked very seamlessly for our team. We were previously using Paycom, and the experience was that the support level really wasn't what we needed it to be. We had some people that were not as overly technically savvy, and it really just wasn't working from a support standpoint. So the RFP went out. We flipped over into UKG based on the selling of their support, which since we have contracted with them, has been exceeded within fulfillment. We went into UKG Ready for a couple of reasons. Number one was the experience we were having with our previous provider, Paycom, and the support that we were receiving. But second, it was based on the support that was being sold to us. The sales rep, great relationship that really kind of dug in to learn what it was we were looking for, what we wanted the system to do, and they really crafted the system and then especially the pricing around what was going to work for our business at that point in time. The implementation of UKG was amazing. Their support team handheld us throughout the entire process. When there were questions, we had resources that we could talk to, a number of people involved in the process, and it was just virtually seamless. Even moving from Paycom into UKG, the imports and where the data was getting stored and housed, it was just such a relatively simple process. Yes, there was a lot of work to do to get it set up, but it didn't really feel like work because UKG was so supportive and helpful throughout that process. My recommendation would be there's a lot of companies out there that are going to sell what I would call a pipe dream. They're going to sell the stars and the moon and probably land somewhere in the middle of an ocean with the fulfillment of that. And that has not at all been my experience with UKG. I've had some questions throughout our time with UKG, and I've actually reached out to some of the highest senior levels inside of UKG and gotten personal responses from people who would normally delegate that out to their assistants. They really live and practice what they call 'your partner for life' with their model, and I actually feel that. They are invested in our success and our use of the system and getting out of it what we need. And I would highly recommend anybody that is considering UKG, take that in mind, because they are absolutely delivering that. They are not selling a pipe dream. They are selling a reality.

How Capterra sources reviews
View all video reviews
User interface
140443 video thumbnail}
1 Video
198579 video thumbnail}
1 Video
140443
5 screenshots
198579
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

XM for Employee Experience

25/38
  • Access Controls/Permissions
  • Approval Process Control
  • Calendar Management
  • Compliance Management
  • Document Management
  • HR Management
  • Learning & Development
  • Mobile App
  • Offboarding
  • Payroll Management
  • Sick Leave Tracking
  • Time & Attendance
  • Time Off Management
  • 360 Degree Feedback
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Goal Management
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
  • Succession Planning
  • Surveys & Feedback
  • Third-Party Integrations
  • Training Management
  • Workflow Management
See All features
Hide Human Resources Software Features -

UKG Ready

Top Features
30/38
Show Human Resources Software Features +

XM for Employee Experience

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UKG Ready

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XM for Employee Experience
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UKG Ready
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
XM for Employee Experience
  • By Qualtrics
  • Located in United States
  • Founded in 2013
UKG Ready
  • By UKG
  • Located in United States
  • Founded in 1977
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