# Bullhorn ATS & CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bullhorn ATS & CRM Software - reviews, pricing plans, popular comparisons to other Recruiting products and more.

Source: https://www.capterra.com/compare/140531-166414/Bullhorn-Recruiting-Software-vs-ROMA

---

# 

 Bullhorn ATS & CRM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bullhorn ATS & CRM

## What is Bullhorn ATS & CRM?

Bullhorn is a combined ATS and CRM that staffing and recruitment firms use to manage sales and recruiting in one system. It serves agencies of all sizes. Two-person teams use it. So do global enterprises. Small agencies get operational in days, not months, with no IT team required. Bullhorn Amplify, the platform's embedded AI, handles sourcing, screening, outreach, and record summaries inside the recruiter's workflow. Automation keeps data clean, triggers follow-ups, and moves candidates through the pipeline without manual entry. Staffing firms on Bullhorn report 24% more placements per recruiter and 28% more jobs filled. Employment Enterprises cut job board spend by 38%. Growing HVAC, a specialized agency, grew revenue 60% year over year. 10,000+ firms trust Bullhorn across 60+ countries. 26 years focused exclusively on staffing. 1,400+ employees globally with 350+ dedicated support staff providing 24/7 coverage. The platform scales as you grow, so you never outgrow it.

## What is Bullhorn ATS & CRM used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Staffing Agency](https://www.capterra.com/staffing-agency-software/)

Overall rating

Based on 1,021 user reviews

Reviews sentiment

Positive

80%

Neutral

12%

Negative

8%

Pros & cons

Comprehensive applicant tracking features

Intuitive and organized layout

Persistent bugs and unresolved glitches

Slow performance and lag issues

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bullhorn ATS & CRM

4.0 (1,021)

VS.

[4.9 (1,095)](https://www.capterra.com/p/206957/100Hires/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (1,002)

Ease Of Use

4.9 (1,095)

Value For Money

3.7 (659)

Value For Money

4.9 (960)

Customer Service

4.0 (840)

Customer Service

4.9 (972)

## Bullhorn ATS & CRM alternatives

[4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

## Who uses Bullhorn ATS & CRM?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive applicant tracking features

94% positive reviews out of 64

Most users comment applicant tracking enables efficient candidate management, communication history, and streamlined recruitment workflows.

Ray F

Recruitment Coordinator, 51 - 200 employees.

"The automation features are really dang good, making tracking candidates and managing pipelines so easy."

Persistent bugs and unresolved glitches

73% negative reviews out of 63

Most reviewers find bugs and issues regularly disrupt functionality, with slow or ineffective resolution from support.

Intuitive and organized layout

92% positive reviews out of 52

Most reviewers indicate layout is user-friendly, visually clear, and helps teams stay organized and productive.

Slow performance and lag issues

80% negative reviews out of 55

Most users report performance and speed problems, including frequent lag, slow loading, and reduced efficiency.

Integrated client-candidate management

89% positive reviews out of 45

Most reviewers describe client and candidate management as seamless, enabling easy tracking and improved communication.

Jamie M

Managing Recruitment Consultant, 2 - 10 employees.

"Bullhorn does what it says on the tin, it's an efficient clean well integrated candidate, job and client management system. If you get great partner software's to merge with Bullhorn the journey can be even more efficient."

Frequent login interruptions

85% negative reviews out of 33

Most users report login issues, including frequent timeouts, repeated credential entry, and lost progress during sessions.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Job Posting

4.2 (58)

56.90% of 58 reviewers that rated this feature as important or highly important

With this capability, you can quickly post jobs to multiple boards and integrate with platforms like LinkedIn, Workday, and Matador. Users think posting is fast, seamless, and customizable, though some mention occasional glitches with LinkedIn integration.

Candidate Management

4.2 (57)

71.93% of 57 reviewers that rated this feature as important or highly important

Bullhorn ATS & CRM offers you streamlined candidate tracking, profile management, and communication logging. Reviewers appreciate the organized workflow, easy document handling, and efficient progress tracking, but some find dashboard cards and candidate movement less intuitive.

Applicant Tracking

4.2 (50)

66.00% of 50 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Resume Search

3.7 (43)

62.79% of 43 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Candidate Tracking

4.1 (35)

62.86% of 35 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Employee Database

4.1 (35)

57.14% of 35 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Bullhorn ATS & CRM 101 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Manage the process of evaluating documents or requests submitted for approval

Assign issues and tasks based on availability or required skills

Researching and validating a person's criminal, educational, job or financial records

Create, manage, and send invoices or bills to customers

Capability to use a search engine via operators like AND, NOT, and OR

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Bullhorn ATS & CRM offers you streamlined candidate tracking, profile management, and communication logging. Reviewers appreciate the organized workflow, easy document handling, and efficient progress tracking, but some find dashboard cards and candidate movement less intuitive.

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Web page to host job postings, show role descriptions or receive applications from potential candidates

Manage contact details and communication with clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Electronic storage of staff/employee contact information and job status in a centralized repository

Gateway through which employees can access the system

Designed for the use of recruiting agencies

Designed for small businesses

Software addresses specific needs of staffing agencies

Search for specific words or phrases within a document or database

Ensure compliance with the General Data Protection Regulation protocols

Use AI to generate content in the form of text, images, videos, etc.

Automates core HR functions such as talent management, employee evaluation and learning management

Track interaction history by documenting conversations for contacts

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage and track all job information and associated tasks

With this capability, you can quickly post jobs to multiple boards and integrate with platforms like LinkedIn, Workday, and Matador. Users think posting is fast, seamless, and customizable, though some mention occasional glitches with LinkedIn integration.

Request a new hire, explain the need, and determine available budget

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing

Access software remotely via mobile devices

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Upload and store resumes

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

A collection of records that can be retrieved based on specific queries

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Recruiting, tracking, and interviewing candidates and onboarding/training new employees

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Create, manage and track all task activities and progression

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Software addresses specific issues of agencies that provide temporary workforce to their clients

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (984)

3.9

Based on 984 reviews

## Pricing

Value for money

3.7 (659)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.7 (659)

3.7

Based on 659 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (840)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (840)

4.0

Based on 840 reviews

## User reviews

Overall rating

4.0

Based on 1,021 reviews

Filter by rating

5(366)

4(427)

3(137)

2(51)

1(40)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Recruiting

Staffing and Recruiting

### "Good experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 19, 2026

It has been good. Implementation was fine and our organization has generally had a positive experience.

Pros

Ease of use, AI features, analytics, the ability to create goals by department and person, web publishing

Cons

The experience with Bullhorn has been good. There are a lot of features, so it just takes time to learn them all.

Switched from

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

Needed a more advanced system that would work for the entire organization and all business units.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for sharing your experience! We are so glad Bullhorn is providing the advanced, unified foundation your organization needs across all business units. While our platform offers significant depth, we have designed our AI-powered assistant to simplify your daily workflow and automate manual tasks instantly. Our team is committed to providing the tailored onboarding and support your recruiters need to ramp up quickly and focus on making placements, so feel free to reach out to your account manager if you need additional support. It is wonderful to see these tools helping you hit your goals by department!

AU

Anonymous User

Client and guest liason

Human Resources

### "Easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2026

I love it! I am glad my company is using this system for us to have our time submissions as well as all of our hiring process.

Pros

I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.

Cons

At first it was hard to understand, once you look around you can see that the user interface is made to be understandable in no time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for the feedback. We are glad to hear that Bullhorn is helping you keep your time secure and making your recruitment process faster. It is helpful to know that while the system was hard to understand at first, you found the user interface to be understandable in no time once you explored it. We aim to provide a complete recruitment platform that eliminates friction from your daily tasks. Please feel free to reach out to your account manager if you need any additional support as you continue to automate your workflow.

Anthony C.

Recruiter

Medical Devices

### "Very useful tool when trained correctly and implemented for recruiters not management to track KPI's"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 27, 2025

I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful.

Pros

It was really simple to use and navigate through, It captured data from LinkedIn very easily. I believe the appearance can be customized by organization. Posted directly to job boards in a few clicks.

Cons

It was slow and looked really old, searching was a little frustrating giving inaccurate results at times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for this feedback. We are pleased to hear that once trained, you found the platform useful for navigating LinkedIn and posting to job boards. We hear your frustrations regarding the legacy speed and appearance of the platform. We have significantly improve our system speed and make regular updates to our user interface to provide a more modern, intuitive experience. Additionally, our AI-infused search tools are designed to eliminate search frustration by providing more accurate, real-time results. We agree that Bullhorn should be a tool that empowers recruiters to move faster, so please reach out to your account manager to ensure you are using these updated capabilities to their full potential.

AA

Ashley A.

Do not recommend for Recruiters

Staffing and Recruiting

### "A Slowly Dying Product "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 6, 2025

It was great when we first bought it 5 years ago, but it has not kept up with the times. Their support is great, but so is the support at Loxo (and many other applications that are cheaper with better features). They also outright lie to you in order to sell you additional products that do not work the way they say they do. They did mass layoffs because they are losing market share. I would not recommend going onto this platform!

Pros

Support is great - that is literally the only nice thing I can say about this product b/c everything else is garbage.

Cons

This is the most antiquated system out there. They are doing mass layoffs and losing a lot of people to Loxo, which is what we switched to, and there is a reason for it. Loading people into the database is painful; nothing is integrated, and everything is an additional charge. Email automaton is an additional charge, but it's spammy, and you can't cater. The LinkedIn integration doesn't work properly. No AI in the entire system, no note-taking. There are too many steps and clicks to get simple things done. It's not easy to find information, and the search is the worst I've ever seen. It's still one of the most expensive platforms on the market, but it's not worth the price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for your feedback. We are pleased to hear you have had a positive experience with our support team. We are currently trusted by over 10,000 global agencies, including the world's largest staffing firms, who rely on Bullhorn as their complete recruitment platform. Far from being antiquated, we remain a market leader. Our latest innovations in AI and automation are helping our customers find the 'gold' in their databases instantly and double their recruiter output. We provide a unified foundation designed to eliminate friction and the manual steps you mentioned. Please reach out to your account manager to see how these current capabilities are helping firms of all sizes scale efficiently.

Joey B.

Head of GTM Search

Staffing and Recruiting

### "Strongest ATS & CRM for Agency Recruitment."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 15, 2025

Great platform, database tool is top of the market, add ons make it shine even better. Once your recruitment program is a little bit mature, it's a must get.

Pros

Really solid, modular tool. I've used it for nearly 10 years, and it's all you needs as a recruiter. Workflows are intuitive, candidate/client database is very organized & searchable, and customization is strong. Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage.

Cons

Some of the outreach tools (email sends, mass messages, etc) are a bit old and don't offer a lot of variability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Graeme R.

Director

Human Resources

### "Bullhorn is great for perm recruitment"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 16, 2025

Overall really good. Good level of prompt response from support and great help.section

Pros

The flexibility and ability that the open apis gives, making it really customisable.

Cons

Its not built with temp recruitment in mind and isnt good for shift work

Switched from

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)

Cost and functionality better with Bullhorn

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Sean E.

Client Services Manager

Hospital & Health Care

### "Bullhorn Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

May 16, 2025

Was overall positive. It gives a very good overview for client and candidate tracking.

Pros

Very good applicant / client tracking. Very transparent. Helpfull features to keep track of KPIs. Easy integration with third party apps.

Cons

The loading times can be quite slow on the app. Customer support can sometimes take quite a while to respond to you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dylan M.

Recruitment Consultant

Staffing and Recruiting

### "Great CRM System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2025

10/10. This CRM System is a lot better than the previous one that we had.

Pros

Great CRM system. Very easy to navigate and use. Works very quickly. Can multiple tabs/pages opened at the one time which is useful.

Cons

The automatic log out time can be a pain at times as it refreshes all tabs that you may have had opened.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kassaundra K.

HR Manager

Banking

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2025

Used as a talent management tool with multiple candidates in the pipeline at one time.

Pros

Talent tracking and updating was pretty user friendly. Making sure everyone has visibility as well.

Cons

Ability to save and return to fields would be a beneficial addition to the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rachel H.

Recruiter

Human Resources

### "Bullhorn Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

March 31, 2025

Pros

Able to access clients easily and keep a good record of their information and interaction notes with them on file.

Cons

Accessing my colleagues calendars and my calendar was not as easily accessible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for your feedback. We are glad to hear that the system makes it easy to maintain interaction notes and client records. We hear your frustration regarding calendar accessibility for you and your colleagues. We make regular updates to our user interface and automated workflows specifically to ensure that team calendars and shared schedules are easily accessible in one place. You can reach out to your account manager to ensure these integrated scheduling tools are correctly configured for your team.

[View all Reviews](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews/)

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