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Collection agencies, internal collection teams, late-stage credit control, consumer & commercial collections, international collections, solicitors, insurance, utilities, banking, finance & parking.
Financial Services, Utilities, Telecommunications, Service Providers, Lenders
The amount of time this has saved me has been well worth the money thus far, and I feel as if I only really scratch the surface on it's capabilities.
It was also unfortunate that prompts would disappear after some time so that there would be no way going back to those cases if one was not able to look at it before the prompt expired.
Instalment plants was good organized. Workflow was working good.
I remember in the past it wasn´t possible and therefore difficult to have track of all cases.
It was easy to use this program and quick trainings for new people possible. Good overview for the cases.
It's been difficult to manage the team based on users not being able to access reports without having access to all reports.
It's been really good overall, mainly because of what I mentioned already as Pros.
Debt view has a habit of requiring a refresh at minimum of 3 times a day.
The best in this software is the fact that we do not need to go to the post office and waste time and money. Also, I have never had such an amazing customer service experience.
The ONLY negative thing I have to say is that when it comes time to follow up and look at the status of the email, it is often difficult to find.
A very good technology, good team work with the administrator.
Also, when a client sends us a reply through Lexop we have no notification.
Lexop's no.1 attribute is that its core feature has worked without fail for me over the last year.
The only time i had an issue an administrator answered my question in no time and fixed the issue within a day. He even credited my account for the inconvenience.
Great product, especially in our field (real estate).
DebtView
Top FeaturesLexop
DebtView
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Lexop
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