# Kiteworks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kiteworks Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/compare/140645-119690-105892/hubspot-marketing-vs-activecampaign-vs-marketo

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# 

 Kiteworks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kiteworks

## What is Kiteworks?

Kiteworks Secure File Sharing empowers employees to work with third parties across a variety of secure channels: collaboration, virtual data rooms (VDR), managed file transfer, and SFTP. Leverage a common secure file sharing foundation with a single set of controls, governance policies, user management, and data source connectivity. Users work with the same folders, contents, and user permissions across these channels, thus reducing errors, speeding responses and improving business outcomes.

## What is Kiteworks used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

81%

Neutral

15%

Negative

4%

Starting price

$15

Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kiteworks

4.0 (27)

VS.

[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$15

Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (27)

Ease Of Use

4.7 (34)

Value For Money

4.3 (7)

Value For Money

4.5 (31)

Customer Service

3.6 (8)

Customer Service

4.5 (33)

## Kiteworks alternatives

[4.6 (94)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[4.4 (908)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Highest Rated

[Accountable](https://www.capterra.com/p/135001/Accountable/)

[4.8 (34)](https://www.capterra.com/p/135001/Accountable/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/135001/Accountable/)

[View all alternatives](https://www.capterra.com/p/119690/Kiteworks/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Sharing

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Document Storage

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Drag & Drop

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

File Transfer

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Kiteworks 47 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Control or restrict access to web content or applications

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data.

Protect sensitive data for digital privacy

Manage digital assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Intended to be used by managed service providers

Identify and alert about security breaches by third parties

Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports.

Collection, search, and analysis of access logs and audit logs

Access software remotely via mobile devices

Tracks and makes accessible data on the health of servers and other network components.

Create, manage, and track policies and procedures within an organization

Plan and coordinate all the resources, costs and time needed to execute assignments

Preview and make real-time changes in the web content

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set a time to generate routine reports automatically

Systematic evaluation of the security of a company's overall security system and situation

Allow users to access multiple services after entering their login credentials once

Analysis and detection of spam-related traffic

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Extend virtual private network over public networks to enable protected information exchange

Control system access and/or deliverability for applications and email addresses

Get Advice

We can help you find the software with the features you need.

Features

4.1 (27)

4.1

Based on 27 reviews

## Pricing

Value for money

4.3 (7)

Free Trial

Basic

$15.00

Per Month

Value for money

4.3 (7)

4.3

Based on 7 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (8)

3.6

Based on 8 reviews

## User reviews

Overall rating

4.0

Based on 27 reviews

Filter by rating

5(7)

4(15)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AK

Athene K.

Product Manager

Financial Services

### "Great secure file transfer & collaboration tool especially if security and ease of use are your priorities "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 15, 2026

Overall very satisfied for daily use. Security and confidentiality were very important for us, and Kiteworks provides a very good solution, while also being very intuitive to use.

Pros

Strong security and compliance features, good collaboration tools and easy to use interface. Work becomes very easy, without over complicated processes.

Cons

Less competitive pricing for more advanced features. In our case, initially we didn’t want to allocate such a significant amount. In the end it was definitely worth it, but at first we were unsure if we’d find that mych valye for our $$

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Pankaj P.

Senior Security Analyst

Information Technology and Services

### "Kiteworks MFT works as a great tool for sending and keeping files over a secure channel."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 8, 2022

My overall experience with kiteworks MFT is great , as an administrator it is very easy to administrate the tool.

Pros

It is very easy to use nd is highly scalable solution for file transfer.

Cons

ore data storage and licenses should be given

Alternatives considered

[File Transfer Gateway](https://www.capterra.com/p/188992/FileMage-Gateway/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NE

Narciso E.

IT Training Specialist

Law Practice

### "When Limited Email Server Capacity is not a Limiting Factor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 24, 2021

Not every intended recipient's email server capacity can accommodate huge attachments, this is where Accellion come into play.

Pros

The security. Only the intended recipient can access the file.

Cons

The inability to use image in the signature block.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kelvin T.

N/A

Information Technology and Services

### "Enterprise level quality software and support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 16, 2021

Pros

Support is extremely fast and detailed in my experience and has always been extremely helpful. In today's age of work from home, sharing files securely with colleagues and external is essential.

Cons

Closed software but it does help keep the software safer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joshua S.

Desktop Support Specialist I

Financial Services

### "Great file encryption tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 3, 2021

Accellion made it incredibly easy to share encrypted messages and files with people. There is no difficulty with doing this sort of task.

Pros

I like how easy it is to send encrypted files to someone. It can be done through a web portal, or through outlook with a plugin.

Cons

It would be nice if there was a way to access your email from within the web portal for Accellion and not just emails that were sent through it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Global Project Coordinator

Market Research

### "Not totally reliable"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 16, 2020

Provides a way to send files securely easily. However, it needs to work more reliably.

Pros

When it works, it is easy to securely send files and folders to other people. Interface is easy to use. Can also send larger files than what Outlook typically allows.

Cons

It does not work consistently. Every now and then and for no rhyme or reason that I can see, desired files will not upload to the email. Then, you can't just attach a file the old-fashioned way and send; you have to start a whole new email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mary Anne H.

Analyst, Consulting Division

Management Consulting

### "SLOW"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

April 16, 2019

Pros

Gets the job done. File sizes can be pretty big.

Cons

Takes a long time to send, sometimes it absolutely will not send at all. And I have to hope the file got uploaded to the file manager, so when I try to resend at least it won't waste time uploadin g again. Not integrated with outlook contacts so always have to keep retyping, may have typos. Does not seem as forward thinking or userfriendly as some of the other file-sharing services ie Google Drive, 365, WeTransfer, Dropbox... which come wtih complementary tools to get the job done in more ways e.g. Collect app by WT and desktop integration and Paper for Dropbox.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ketul K.

Mgr. Demand & Supply Planning

Cosmetics

### "Good for File Compression"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 28, 2018

Decent platform when it comes to file sharing and email compression.

Pros

When sending outlook emails above a certain file size, this platform helped to compress the files by using a temporary cloud based location.

Cons

There were often bugs where emails got stuck in the outbox or settings were disabled preventing emails from going through due to large file sizes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Computer Software

### "A good tool that makes life secure and simple"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 20, 2018

Pros

It makes exchanging documents a breeze. And I have complete control over the security complete with expiry.

Cons

Nothing much. It performs as promised honestly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jorge A M.

Project Manager; Transmission & Distribution Services

Construction

### "Updated FTP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 4, 2018

Overall great experience so far. Simple and to the point. Not clutter like many others.

Pros

This is a clean up version of a typical web-based FTP. Use it from anywhere. Has all the basic features

Cons

has an inbox and not really sure about the benefits of this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/119690/Kiteworks/reviews/)

Popular comparisons

[Google Workspace vs Kiteworks](https://www.capterra.com/compare/119690-247901/Kiteworks-vs-Google-Workspace) 

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