webexpenses vs Deem: Which is a better fit?

The app version is good and maintains good functionality. The layout of the system is user friendly.

The only drawback so far has been the unreliability of the app. It sometimes crashes and a few employees within the company have reported that the receipts they uploaded on the app have been lost.

Maddie M

System Administrator

Excellent customer service, simple to use, and we have a number of approval sets ups and cost centers that are pretty complex. The team did an excellent job of assisting with the setup.

FYI - after I experienced your tool and formed my opinion, I asked around a couple of nearby users what they thought. They find the tool awful too.

Excellent - highly recommend for frequent users. Very efficient process, excellent interfaces and integration with other tools like outlook and organisational finance team.

Need to flick around screens too much. Attachment steps are awful, clunky, unnecessarily complex.

Brilliant reporting software, very friendly and helpful staff, allows us as a company to run successful reports from the system to help us with month end tasks, budgeting tasks, forecasting tasks etc.

I think the main view of the individual claims is a little confusing as lots of information all at once on one screen.

Deem is nice for our company because we can save travel preferences and rewards numbers.

Hotel issues and unable to set preferred hotels in order of preference. Inability to change reservations online.

Requires little to no training for end users thanks to a great help feature which guides users along. Hotel location safety check, sharing flight options via email from search results, great app, etc.

Error messages don't indicate what the issue is most of the time.

We are most happy with User Interface and Support. Our relationship with Deem has been very strong and it is a product we push on most new client.

I don't like the hotel search very much. It is hard to visualize where hotels are or to search for a hotel that is not near the airport that you are flying into.

We receive great support from the Deem Team and our customer base is very happy with the tool.

There also tend to be a lot of bugs and glitches, such as dates changing uncontrollably or information not staying as you input it.