--- title: "Compare TouchBistro vs CAKE POS 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare TouchBistro and CAKE POS based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS" page_type: "comparison" language: "en" --- # TouchBistro vs CAKE POS Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TouchBistroCAKE POS2/4 selected [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) [## TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting Price $69.00/month Value-for-Money 3.3 Functionality 3.7 Ease of Use 4 Customer Service 3.4 Reviews Sentiment Based on [414 reviews](#user-reviews) Positive 298 Neutral 31 Negative 85 [## CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) Starting Price $69.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment JT JZ JG Based on [522 reviews](#user-reviews) Positive 472 Neutral 20 Negative 30 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Rezku POS 4.7 (42) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Toast POS 4.1 (554) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### Revel Systems 3.6 (323) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 65% of reviewers rated it above 4 stars * * * ### Simphony POS 4.2 (26) * * * Starting Price $1.00 Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,393 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Feature ratings For Restaurants 2.6 Order Entry 3.5 Online Ordering 2.4 Electronic Payments 2.5 Mobile Access 2.1 79%Fit High performer Feature ratings For Restaurants 4.2 Order Entry 4.6 Online Ordering 3.8 Electronic Payments 4.1 Mobile Access 4.5 User satisfaction User satisfaction 3.8 User reviews[414](https://www.capterra.com/p/140677/TouchBistro/reviews/) Ease of use 4.0 Functionality 3.7 Value for money 3.3 Customer support 3.4 User satisfaction 4.6 User reviews[522](https://www.capterra.com/p/143463/Cake-POS/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $69Flat Rate, Per Month - Free version - Free trial Best for Best for TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience. Best for Restaurant businesses looking for a flexible, cloud-based POS solution that also runs on mobile to optimize operations and increase revenue streams. ## User reviews Pros & cons MW Mike W. Owner > "It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) AH Aidee H. owner > "Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) Desiree B. owner operator > "I think this system fits my needs and I love how accesible the staff is for questions and recommendations." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) Desiree B. owner operator > "The only drawback is things cost extra for add ons to enhance the system, for example I'd love to sell gift..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "They are able to see your ipad which is helpful." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) MW Mike W. Owner > "Called again, found out that I’m still 3rd in line to have an agent assigned, which means even though I..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) GL Gary L. Operations Manager > "The best thing is that in one more year I will never have to deal with this company again and I will be with..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) AH Aidee H. owner > "We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) Desiree B. owner operator > "I call frequently and find the staff always helpful, kind and knowledeable." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) IK Inna K. Owner > "This company has consistently failed to provide reliable service—experiencing outages nearly every day or..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7049177) Desiree B. owner operator > "I highly recommend to restaurant owners or anyone who needs a pos system!!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) JM Jo M. Owner > "We lost $18k because TouchBistro set up our system incorrectly and then their service department repeatedly..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077740) JI Jackie I. Venue and Events Manager > "Also great integration abilities!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) CB Crystal B. Support > "We can't open due to structural issues now and in trying to cancel - when we never received any of the..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6695399) CS Christopher S. Director > "online access from remote allows me to stay on top of my business when not in town" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4836658) MV Mckayla V. Owner > "There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6772558) CC Chip C. Manager > "We are a 1 day a week seated restaurant and it is a great tool to control this. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4801263) SV Stephen V. Owner > "Sales team lies about the abilities of the software to get you to sign a contract." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) DK Dolly K. owner operator > "I have been using touch bistro since we open on 2015 and still using it. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) AP Alan P. Server > "It probably cost more money to use due to it’s inefficiency." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077727) Stephane D. operations director > "The support team was on top of installation and on-boarding." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) SV Stephen V. Owner > "They will do anything to keep you locked in even if you didn’t use the service or service up." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) AK April K. Manager > "Touch bistro has been a vital part of my business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982442) CC Cindy C. owner > "Calls not returned; advised to use email but no response to those either." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) JW Jason W. Entrepreneur > "What I love about touch bistro is that it has a feature where your customers can upgrade their own meals from..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2820094) SV Stephen V. Owner > "No sit down restaurant would want to do this and it’s not how it was described to us." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) RS Robert S. Owner > "The loyalty options seem great. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4747404) AR Anu R. Owner > "I was contracted with them for one year and when I called to cancel, they told me that the canceled is..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) AE Allen E. owner > "The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3231523) GL Gary L. Operations Manager > "The tech support is a joke. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) CA Cory A. Marketing Manager > "The program was very easy to set up and get established in our restaurant." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4775594) SV Stephen V. Owner > "We were mislead by 2 key things during the sales process." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) CO Christi O. General Manager > "Very happy with everything except the card readers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4975201) DC Daniel C. Operator > "I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) EU Ekin U. Restaurant Manager > "It is super easy to fill your menu in and start using." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4889333) CC Cindy C. owner > "Inadequate training through Zoom." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) CN Catlin N. Ecommerce manager > "Touchbistro is super user friendly and was not difficult to become comfortable with." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4366071) Kimberley S. Owner > "They have kept billing my account after cancellation and I have to put a block on my credit card." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) BS Bipul S. Manager > "Using iPad to take orders is the only good thing, very fast compared to other POS providers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) CM Carlene M. General Manager > "The V400m freezes, does not connect to the iPad, cancels payment, takes double payments, and a whole myriad of..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) TC Tammy C. Owner > "User friendly, great tech support, does a lot." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4325547) AA Albert A. Owner > "They want to signed you when you signed with them do not answer the phone and the ignore you and your business..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4231431) YD Yolanda D. Owner > "Fairly user friendly, price is ok, and the cloud is nice to have" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4976351) JI Jackie I. Venue and Events Manager > "Great product but the cost is a downfall." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) DK Dolly K. owner operator > "The POS is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) DC Daniel C. Operator > "Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) DR Diana R. General Manager > "Easy to setup, easy to navigate." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982423) DC Daniel C. Operator > "Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) VD Vanessa D. General Manager > "The features available are great and the POS is easy to use" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4473346) MG Mark G. CEO > "Subsequent text n email were ignored by these 2 professionals, basically ghosted me." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___5074884) GN Greger N. Owner > "It would be an easy setup, been noting but." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) CM Carlene M. General Manager > "What was promised as functionality/support by the sales team turned out to be patently false. Since the second..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) DR Diana R. Owner/Instructor > "Easy to navigate and train on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4851042) SR Stephen R. Owner > "Same thing, tech support couldn't figure it out so issued a refund (still waiting for months later)" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) Stephane D. operations director > "user friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) SR Stephen R. Owner > "Gift cards never worked." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) SC Stephanie C. Owner > "I wish any part of it was reliable because the ease of use and customization of so many things is great." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) GN Greger N. Owner > "It only has one "admin" code so two people can not work on programming, setting up or doing anything at the..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) WO William O. Owner > "It is small the screens are compact and it looks good." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3816756) Kimberley S. Owner > "To try and reach someone from tech support was difficult to say the least." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) BS Bipul S. Manager > "I was so impressed by this product that I started using it at my current restaurant too." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) AR Anu R. Owner > "This is the first POS system that we had where we have nothing but problems." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) AH Ashley H. Owner > "The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648330) SM Sean M. President > "No difference between this company and one holding a gun to you demanding your money." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6096473) MT Magan T. Manager > "Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3563786) SC Shoira C. Owner > "Representative lies and does aggressive sales tactics" [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6118140) SC Stephanie C. Owner > "The only area I am happy with is the reporting." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) AL Andrew L. Owner > "I’ve been directed to multiple people who say they will refund my money and stop the charges only for that..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) MR Michelle R. Owner > "It's really fun when a pos- pos update makes your visa service go out for an entire day." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2767690) EN Emily N. Director of Operations > "One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982635) JT Jill T. Owner > "I love the inventory tracking that is available with this POS system." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648816) SM Sean M. President > "We have been waiting one month and there has been NO help or communication. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6096473) OP Olynthia P. owner > "it is so easy to use, any portable. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___3259534) AR Anu R. Owner > "They do not listen to customer feedback, and I would not want to recommend this POS system to anyone." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) JM Joel M. Owner > "This is a very user friendly program." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) RM Robert M. Owner-GM > "Reports are difficult to interpret." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6182734) BT Becky T. Owner > "This POS has made my life so much easier." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3699204) GN Greger N. Owner > "I easy spent 20 hour online, on the phone just to set up such a basic thing as gift cards and that's an..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) VR Verified Reviewer CFO > "It was easy to purchase and onboarding was pretty simple." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___3495390) SR Scott R. GM > "Absolutely the WORST customer service department in the history of business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6486031) MW Mike W. Owner > "It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) DC Dayana C. Owner > "The payment integration is ridiculously slow (when it actually works) but it has only worked a couple of times..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3512731) SC Stephanie C. Owner > "I wish any part of it was reliable because the ease of use and customization of so many things is great." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) DC Dayana C. Owner > "Third, was basically told we had to switch our payment processing to Chase because the integration wasn't..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3512731) CN Catlin N. Ecommerce manager > "Touchbistro is super user friendly and was not difficult to become comfortable with." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4366071) GN Greger N. Owner > "It only has one "admin" code so two people can not work on programming, setting up or doing anything at the..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) DK Dolly K. owner operator > "The POS is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) MV Murat V. Owner > "Not user friendly interface." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3394582) DR Diana R. General Manager > "Easy to setup, easy to navigate." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982423) NW Nichola W. Director > "Their onboarding was way too difficult." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2796823) GN Greger N. Owner > "It would be an easy setup, been noting but." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) IK Inna K. Owner > "This company has consistently failed to provide reliable service—experiencing outages nearly every day or..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7049177) Stephane D. operations director > "The support team was on top of installation and on-boarding." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) SV Stephen V. Owner > "They will do anything to keep you locked in even if you didn’t use the service or service up." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) MT Magan T. Manager > "Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3563786) CM Carlene M. General Manager > "The V400m freezes, does not connect to the iPad, cancels payment, takes double payments, and a whole myriad of..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) JT Jill T. Owner > "I also think their customer service is great!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648816) CM Carlene M. General Manager > "What was promised as functionality/support by the sales team turned out to be patently false. Since the second..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) [View Reviews](https://www.capterra.com/p/140677/TouchBistro/reviews/) JT Jodi T. Owner > "Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474) JG Jimmy G. President > "I have been in the service industry for most all of my working career and I know first hand that any product..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030) JZ John Z. Owner > "It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated,..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7060224) JH Justin H. Owner > "They don’t return emails. Once you actually have the system in place they basically quit caring." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842) JG Jimmy G. President > "Professionalism and friendliness with every phone call." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030) JT Jodi T. Owner > "The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474) JG Jimmy G. President > "What I am most impressed with is the customer support." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030) VR Verified Reviewer Owner > "Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. ..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6788378) JB Jay B. Marketing and Technology Coordinator > "The integration with Uber Eats is a game changer for us! " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6631150) JH Justin H. Owner > "Once the equipment they sell you breaks they don’t do much about it." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842) AS Ann S. Co-owner, Manager > "He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255) KX Katerina X. Continuous Improvement Specialist > "I was counting on the orderpad but it keeps malfunctioning" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851) BW Billy W. The Boss > "I really like being able to input items on the POS.And not having to use my laptop every time I want to run a..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6454207) PR Phil R. Webmaster > "The doordash integration is a bit clunky." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528) JH Justin H. Owner > "I like how easy it was to update from the computer." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842) MR Martin R. Owner > "Communication was good, was not impressed with set up of the order pad or credit card payment, spent many..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799) JT Jodi T. Owner > "I like the reporting functionality and the ease of use of the system." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474) JT Jodi T. Owner > "I also do not think it is good business for CAKE to not have any local support. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474) CB Claire B. Owner > "The ease in which employees can be trained to use the terminals, menu changes can be made quickly and..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4751172) LB Lucas B. Owner > "Be prepared to be placed on hold for lengthy times and still get no answers and the online support to not..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6242862) TS Tara S. Office Assistant > "Actually some of the best customer service I've had very helpful when above and beyond" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6673755) KX Katerina X. Continuous Improvement Specialist > "Machines have issues here and there." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851) NP Nolan P. IT Maintenance Tech > "Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6169705) KV Kenneth V. Owner > "Credit card processing fees seem a little high compared to other options." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600) JI Jason I. IT > "Options & Functunality make this POS a nice engine for our restaraunt." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6042697) MA Marianne A. Manager > "The updated version is not as user friendly compared to the old version." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704) PR Phil R. Webmaster > "The performance of the cake support team is awesome!" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528) EP Elizabeth P. Owner > "Cake was not ready for the feature I needed at the time which was future scheduling of online orders." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4652215) PR Phil R. Webmaster > "Support!" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528) RD Roman D. Owner > "We are experiencing multiple instances of our credit card deposits not depositing on the days that they are..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3748116) TG Tara G. Owner/manager > "This gives me peace of mind and helps me deal with other issues." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5074334) KF Kristin F. Owner/operator > "The new fees that are coming out with the credit card processing. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4696751) AS Ann S. Co-owner, Manager > "All I've spoken with have restaurant experience and understand the industry to provide excellent advice,..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255) CP Christine P. owner > "you cannot put quantities under the modifiers" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915) MA Marianne A. Manager > "He got our system back up and helped figure out the problem." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704) TJ Travis J. Owner > "Customer service is the absolute worst !" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308) AS Ann S. Co-owner, Manager > "The customer representatives you get when help is needed are excellent and patient. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255) MP Michal P. Assistant Manager > "About seven months ago after they were moving data from one of the registers to the other, our card readers..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605) JR Jess R. Owner > "Overall good experience, but what keeps me with them is the customer service. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6427158) DW Devin W. Owner > "Then when I call about the charge for services for March, which I shouldn't have been charged for, they say..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3416245) CT Cheryl T. Owner > "He is the only one i want work with when i call for help. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6429572) PL Patrick L. Owner > "Consistently poor experience at every turn and every new challenge of the restaurant." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4639777) BD Ben D. Corporate Chef > "Easy to use interface, quality equipment, software has come a long way since I starting using in 2015" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5071278) EL Elizabeth L. Owner > "Not in love with the organization of my screen." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4712944) TS Tony S. Owner > "The problem got solved quickly by the next team." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6315227) MP Michal P. Assistant Manager > "We are using CAKE, and the whole year we are having so many issues with card readers and registers as well." [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605) JM Jimmy M. Owner/Partner > "sensitive content hidden\] in Customer service and tech help was soo helpful Thank you very much for hiring..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037786) RW Ryan W. Manager > "Many times we have had staff missing receipts and then locate it after they've clocked out." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352) JK Joe K. Owner > "Really loved having Cake in our restaurant and for decisions out of my pay grade, we had to remove it." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4526992) MB Matthew B. Owner/chef > "We were unable to set up our online ordering from the table." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3338694) AM Amie M. General Manager > "Compared to the other POS systems I have used over the years, this is by far, the most user friendly POS..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5038090) RW Ryan W. Manager > "I really dislike that you cannot re-open a server "check out" once they've clocked out." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352) MR Michael R. Owner > "Definitely better than other competitors and customer service knocks it out of the park!" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6295851) LK Leslie K. Owner > "I don’t like Gift card cost and monthly fee" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3206664) MR Martin R. Owner > "Helpful and polite staff, always there to answer questions." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799) SL Steve L. Owner > "Terrible customer service" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175) KV Kenneth V. Owner > "Their customer service is excellent!" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600) SW Steven W. Owner > "Porting to Quickbooks is too complex as well. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3449473) TJ Travis J. Owner > "Employees have stated that the system is user friendly." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308) LC Lori C. Owner > "We’ve tried to explain to our customers that in our situation it’s hard to keep track of time to make an..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2837267) BD Bonnie D. Owner > "We are able to constantly update our ever changing menu with ease." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583) MP Michal P. Assistant Manager > "Wery unstable, lot of issues and customer service is not good either." [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605) BD Bonnie D. Owner > "It has made processing orders easy and seamless." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583) MP Michal P. Assistant Manager > "They are investigating the problem for five days and we are still do not have any updates." [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605) SL Steve L. Owner > "Was Easy at First, folks were easy to talk to and lots of help, things changed after the merger with madmobile" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175) VK Vangjel K. owner > "Dozens of times we will be on the phone with a customer service rep, and both them and I will be having..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2796039) CM Carla M. owner > "we are getting ready to implement the loyalty rewards, as we are getting many requests for that feature. And..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3018953) LW Lisa W. Owner/GM > "Cannot audit credit card tips ( they dont print on server checkout" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2570451) CS Carrie S. Owner/Manager > "As a restaurant and bar, we needed a lot of detail in orders and the ability to print to different stations..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2947467) MP Michal P. Assistant Manager > "The customer service is not helpful at all!" [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605) MI Murtaza I. Manager IT > "When we started using this software, we loved the plain and straightforward screen and the experience of the..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3598386) AP Allen P. Owner > "Almost impossible to get someone on the phone" [See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3483906) CP Christine P. owner > "Easy to train employees and enhances our experience" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915) JM John M. Owner > "The system is very proprietary and not able to sync well with other software systems." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477) BL Brenda L. Owner > "Being the owner, I like being able to see everything that is going on within my business by logging on to the..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2614753) KH Kitty H. Restaurant Proprietor > "Inability to pull report on modifer add on sales" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2398556) VS Vicki S. Owner > "Their support team was amazing. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4705773) DW Devin W. Owner > "The customer service is the MAJOR issue!!!" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3416245) SK Steven K. Owner > "Easy to find and easy to understand." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4803458) TL Tia L. Owner > "Sometimes it's hard to get support on the phone when something does go wrong." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2398682) JB Jay B. Marketing and Technology Coordinator > "The integration with Uber Eats is a game changer for us! " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6631150) PR Phil R. Webmaster > "The doordash integration is a bit clunky." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528) KB Kerry B. General Manager > "Cake has allowed us to integrate a POS into our operations without laying out a ton of money and without..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2757422) JG Jimmy G. President > "I have been in the service industry for most all of my working career and I know first hand that any product..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030) BD Ben D. Corporate Chef > "Easy to use interface, quality equipment, software has come a long way since I starting using in 2015" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5071278) JT Jodi T. Owner > "I also do not think it is good business for CAKE to not have any local support. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474) SK Steven K. Owner > "Easy to find and easy to understand." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4803458) LB Lucas B. Owner > "Be prepared to be placed on hold for lengthy times and still get no answers and the online support to not..." [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6242862) EP Elizabeth P. Owner > "Everything from the beginning was easy to understand and use. " [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4652215) TJ Travis J. Owner > "Customer service is the absolute worst !" [See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308) [View Reviews](https://www.capterra.com/p/143463/Cake-POS/reviews/) ## User interface [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) 3.78 (414) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) 4.57 (522) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TouchBistro 28/50 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Bar Tab Management - Billing & Invoicing - Cash Management - Clock In/Out - Commission Management - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Categories - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Dynamic Pricing - eCommerce Management - Electronic Payments - Employee Management - Employee Scheduling - For Bars/Clubs - For iPad Devices - For Restaurants - For Retail - Generative AI - Gift Card Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Kitchen/Menu Management - Kitchen Tickets - Layaway Management - Loyalty Management - Loyalty Program - Menu Building - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry [See all features](https://www.capterra.com/p/140677/TouchBistro/#features) CAKE POS Top features 38/50 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Bar Tab Management - Billing & Invoicing - Cash Management - Clock In/Out - Commission Management - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Categories - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Dynamic Pricing - eCommerce Management - Electronic Payments - Employee Management - Employee Scheduling - For Bars/Clubs - For iPad Devices - For Restaurants - For Retail - Generative AI - Gift Card Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Kitchen/Menu Management - Kitchen Tickets - Layaway Management - Loyalty Management - Loyalty Program - Menu Building - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry [See all features](https://www.capterra.com/p/143463/Cake-POS/#features) ### Recognition TouchBistro is recognized as a top-rated tool in 2 Capterra Shortlist reports CAKE POS is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support TouchBistro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CAKE POS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TouchBistro - By TouchBistro - Located in Canada - Founded in 2011 CAKE POS - By Mad Mobile - Located in United States - Founded in ## Popular Comparisons [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.8 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140677-142877/TouchBistro-vs-Restroworks) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 4.4 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142877-143463/Restroworks-vs-Cake-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $69/month Price $69/month 3.7 Features 4.1 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $69/month Price $69/month 4.4 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.2 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 4.4 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 3.7 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 4.4 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 3.7 Features 3.8 4.0 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/140677-152638/TouchBistro-vs-Epos-Now) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 4.4 Features 3.8 4.7 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/143463-152638/Cake-POS-vs-Epos-Now) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (581)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 3.8 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-226864/TouchBistro-vs-Clover) [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (581)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 4.4 Features 3.8 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/143463-226864/Cake-POS-vs-Clover)