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TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience.
Restaurants, cafes, and fast-food chains of all sizes—from small concepts to multi-chain and franchise models. Sapaad offers easy and affordable subscription-based solutions.
I love all the options for modifications and splitting checks in a dream come true. They have a great reporting system and it's on ipads so it just looks great.
Losing orders, connectivity problems, card reader not working, printers printing to different locations randomly, Not very customizable.
Traditional tickets are out the door now thanks to this lovely system. You've made our business run smoother, which means more happy customers.
Even with this issue, which is 2/3's of our system not working, they still take out their ACH payment each month. Lied about what equipment was needed and how it would work.
Great software to have when runnings a restaurant business. Set up is easy to use and the price is great compared to that of its other competitors.
Ve been directed to multiple people who say they will refund my money and stop the charges only for that person to disappear and have to start all over with someone new.
I wish any part of it was reliable because the ease of use and customization of so many things is great.
They sucker you in with promotional pricing and say that you can cancel within the trial period but when it comes time to cancelling the useless software they try to hit you with a massive bill.
With Sapaad, we love the fact that front office and back office operations are very easy to configure. And if we ever do require help, their Support team is extremely prompt and responsive.
I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle.
At Zen, we have more than 10,000 customers and each time a customer calls, thanks to Sapaad, we know them by name, we know their order history and favourites items. Sapaad has a fantastic ease of use.
There should be a field in the CRM to record customer complaints while the call center agent is taking orders.
After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.
KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket. Servers have to log in using an email and password, no keycode for quick entry.
We found Sapaad to be a comprehensive solution. What I like most is the ease of access and the freedom that the POWA offers as a hardware platform.
No report that gives us purchases by item. No report that gives us consolidated or combined inventory for all locations for a certain date.
Kyle W.: Hello there. My name is Kyle. I'm a videographer in the manufacturing industry and I give TouchBistro POS a four out of five. Before we went with the TouchBistro POS, we were initially using pad and paper as well as we were considering Square, but we ultimately moved to TouchBistro POS. So we ultimately decided to go with TouchBistro POS first off, because they gave us a very convincing demo. They showed us how to maximize our profits with analytics with slow times and fast times of the restaurant industry. Also, they have a loyalty program that we can set up with our returning customers. We feel like our customers are very important to us, and obviously we like when they return, we want to reward that kind of commitment to our restaurant. So when it comes to the integration of the TouchBistro POS, it was very easy to set up with an iPad and a wifi connection. We were able to kind of set everything up within about an hour or two to make sure that we have all of our menu items on there, our loyalty program, getting our analytics set up for us to look in the back end after everyone's gone, obviously. It took a little bit for everyone to be on board with it because obviously it's a new system, they have new ways of doing things. With the younger crowd it was much easier than the older crowd. The older crowd really likes the pad and paper, but after showing them how easy it was to use this POS system, they were completely sold. I recommend if anyone is looking or interested in the TouchBistro POS, the first thing you should do is book a live demo to see how TouchBistro can work within your restaurant, your industry, and your lifestyle around your company. I also recommend reading a lot of their success stories, there's a lot of people who use the analytics of all of their purchases and items to be able to shop more efficiently and have deals with their loyalty programs, which ultimately help maximize their profits.
TouchBistro
Top FeaturesSapaad
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