# Compare TouchBistro vs Epos Now 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Epos Now and TouchBistro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140677-152638/TouchBistro-vs-Epos-Now --- # Epos Now vs TouchBistro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Epos NowTouchBistro2/4 selected [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) [## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $349.00one time Value-for-Money 3.6 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [719 reviews](#user-reviews) Positive 487 Neutral 39 Negative 193 [## TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting Price $69.00/month Value-for-Money 3.4 Functionality 3.7 Ease of Use 4 Customer Service 3.4 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 298 Neutral 31 Negative 83 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,077 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit High performer Feature ratings For Restaurants 3.4 Payment Processing 3.5 Order Entry 3.5 Electronic Payments 3.6 Sales Reports 3.7 64%Fit Feature ratings For Restaurants 2.7 Payment Processing 2.4 Order Entry 3.5 Electronic Payments 2.6 Sales Reports 3.1 User satisfaction User satisfaction 3.8 User reviews[719](https://www.capterra.com/p/152638/Epos-Now/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.6 Customer support 3.6 User satisfaction 3.8 User reviews[412](https://www.capterra.com/p/140677/TouchBistro/reviews/) Ease of use 4.0 Functionality 3.7 Value for money 3.4 Customer support 3.4 Price starts from Price starts from $349Flat Rate, One Time - Free version - Free trial Price starts from $69Flat Rate, Per Month - Free version - Free trial Best for Best for Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025). Best for TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience. ## User reviews Pros & cons RD Ryan D. Owner > "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717) VR Verified Reviewer IT Support > "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MG Mark G. Company Director and Operations Manager > "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) VR Verified Reviewer IT Support > "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) SK Shahzad K. Director > "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604) VR Verified Reviewer IT Support > "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) PN Patricia N. Manager > "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740) JC Jane C. Partner > "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or runners..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182) KA Kasim A. Director > "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975) SW Sheila W. partner > "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232) JC Jane C. Partner > "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182) RD Richie D. Owner > "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract that I..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343) CG Chrus G. Owner > "All the credit card payments go through the till system and makes it really quick and safe" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117) VR Verified Reviewer IT Support > "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MS Michele S. Manager > "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565) JO Jason O. Managing Director > "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737) MG Mark G. Company Director and Operations Manager > "The security features are excellent from passwords, staff login codes and auto timeout options on the screens." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) AAN Abdullah Al N. FOUNDER, CEO > "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide invoicing,..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344) ER Erlin R. Owner > "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with the..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488) SW Sheila W. partner > "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232) PD Paul D. Centre Manager > "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710) SR Stuart R. Director > "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329) PG Paul G. Administratuve > "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518) VR Verified Reviewer IT Support > "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MG Mark G. Company Director and Operations Manager > "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) Fay M. Director > "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810) VR Valerij R. Director > "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336) PP Paras P. Director > "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would be..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592) HG Hamidreza G. Owner > "It also offers useful reporting features and flexibility for different type of businesses." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843) VR Verified Reviewer IT Support > "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) AR Alex R. Bar Manager > "To add, EPOS Now even kindly donated 2 extra handheld terminals to help us deal with the volume of people we were expecting for our event." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6323785) MD Marquita D. Operating manager > "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it corrected." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932) Lance M. Chair > "The back office allows my team to handle issues outside the shop." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257) AE Aaron E. Owner > "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594) MS Michele S. Manager > "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565) CD Cal D. vice chair > "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact with..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584) PW PAUL W. MANAGIN DIRECTOR > "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708) MA Morag A. Centre Manager > "some reports are trickier to access than expected and amount of time learning the system is more than expected but" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633) RD Ryan D. Owner > "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717) MB Michael B. Manager > "Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to." [See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106) PG Phil G. Director > "The integration with Xero also works seamlessly, which has been a great help for our accounting." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350) PT Peter T. Director > "The constant updating of stock can take time and it is slow to load sometimes" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260) MT Marcus T. Owner > "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004) MR Muhammad R. admin > "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225) FH Fouad H. Owner > "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605) FC Ferris C. CEO > "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058) ES Emily S. Notary Public, PennDOT agent > "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. " [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509) CG Chrus G. Owner > "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117) PG Phil G. Director > "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350) TW Trevor W. Work part time for my wife. Machine Embroidery > "As an Embroidery business, I find the Stock Control difficult to get to grips with." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105) Bernie W. Manager > "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560) AZ Andre Z. Opertor > "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455) Fay M. Director > "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810) MOA Muhammad Ousama A. Director > "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for" [See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948) SR Stuart R. Director > "You can quickly check what you have sold the previous week which makes re ordering so easy." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329) VR Verified Reviewer IT Support > "This resulted in a complete interruption to trading." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) HB Hugo B. Operation manager > "Also it helps me a lot to give a good service to my clients, because payments became easy to process." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734) MG Marcello G. Managing director > "Not able to personalise printing orders" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769) MW MICHAEL W. Shop Manager > "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service when..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967) AP April P. Partner > "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636) DM David M. Chairman > "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752) DG David G. Manager > "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583) BD Blaine D. Owner > "Would love to upgrade but newer models are a bit high for a small business." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6815532) MK Mobin K. Dispensing Optician > "The sales sharks make things sound so good and appear to be very helpful in the beginning, but once you've paid them, they trap you" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6826164) MG Marcello G. Managing director > "Very satisfying hardware and software, quality and reliability quick and hassle free costumer service 24 h" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769) KH Karla H. Owner > "Sometimes a little difficult to find information in the FAQ. " [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782) Liam B. Owner > "Amazing service and tracking across stock." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810) MK Melissa K. Florist > "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595) JH Jason H. Manager > "Very easy to use and has clear instructions when errors are made." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7106227) AA ADRIANO A. Owner > "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613) JS Jason S. Store Manager > "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810) KP KYANNE P. Owner > "The printer broke within about 6 months and they sent me a new machine." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359) SK Shahzad K. Director > "Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604) MB Michael B. Manager > "They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care." [See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106) NC Nathan C. IT Administrator and Book Keeper > "Also, on the rare occasion I have required technical support I have faced almost zero hold time and had an exemplary service to fix my issues." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6426949) SE Samir E. Owner > "Customer service, the till refused to let me access the till and gave an error message for months." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073) AT Allan T. Owner Manager > "Effortless to use, built for reliability, and priced to impress—this system delivers on every front." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6849262) PW Pippa W. Owner > "That I can’t connect my kitchen order printer wirelessly." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696) MK Melissa K. Florist > "I have had a number of occasions where I have needed to call the helpdesk and every time, the person has solved my query easily and with patience." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595) AC Amber C. Head Of Places > "I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!!" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6429541) [View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/) MW Mike W. Owner > "It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping left..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) Desiree B. owner operator > "The only drawback is things cost extra for add ons to enhance the system, for example I'd love to sell gift..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) Desiree B. owner operator > "I think this system fits my needs and I love how accesible the staff is for questions and recommendations." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) GL Gary L. Operations Manager > "The best thing is that in one more year I will never have to deal with this company again and I will be with..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) MW Mike W. Owner > "Called again, found out that I’m still 3rd in line to have an agent assigned, which means even though I “closed..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) AH Aidee H. owner > "They are able to see your ipad which is helpful." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) IK Inna K. Owner > "This company has consistently failed to provide reliable service—experiencing outages nearly every day or every..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7049177) Desiree B. owner operator > "I call frequently and find the staff always helpful, kind and knowledeable." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) JM Jo M. Owner > "We lost $18k because TouchBistro set up our system incorrectly and then their service department repeatedly..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077740) Desiree B. owner operator > "I highly recommend to restaurant owners or anyone who needs a pos system!!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) CS Christopher S. Director > "online access from remote allows me to stay on top of my business when not in town" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4836658) AP Alan P. Server > "It probably cost more money to use due to it’s inefficiency." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077727) JI Jackie I. Venue and Events Manager > "Also great integration abilities!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) DC Daniel C. Operator > "I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) DK Dolly K. owner operator > "I have been using touch bistro since we open on 2015 and still using it. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) CB Crystal B. Support > "We can't open due to structural issues now and in trying to cancel - when we never received any of the hardware..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6695399) AK April K. Manager > "Touch bistro has been a vital part of my business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982442) CC Cindy C. owner > "Calls not returned; advised to use email but no response to those either." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) CO Christi O. General Manager > "Very happy with everything except the card readers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4975201) CM Carlene M. General Manager > "The V400m freezes, does not connect to the iPad, cancels payment, takes double payments, and a whole myriad of..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) EU Ekin U. Restaurant Manager > "It is super easy to fill your menu in and start using." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4889333) MV Mckayla V. Owner > "There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6772558) CC Chip C. Manager > "We are a 1 day a week seated restaurant and it is a great tool to control this. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4801263) SV Stephen V. Owner > "Sales team lies about the abilities of the software to get you to sign a contract." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) YD Yolanda D. Owner > "Fairly user friendly, price is ok, and the cloud is nice to have" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4976351) GL Gary L. Operations Manager > "The tech support is a joke. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) DK Dolly K. owner operator > "The POS is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) SV Stephen V. Owner > "They will do anything to keep you locked in even if you didn’t use the service or service up." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) DR Diana R. General Manager > "Easy to setup, easy to navigate." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982423) CC Cindy C. owner > "Inadequate training through Zoom." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) DR Diana R. Owner/Instructor > "Easy to navigate and train on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4851042) DC Daniel C. Operator > "Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) WO William O. Owner > "It is small the screens are compact and it looks good." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3816756) DC Daniel C. Operator > "Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) MT Magan T. Manager > "Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3563786) CM Carlene M. General Manager > "What was promised as functionality/support by the sales team turned out to be patently false. Since the second..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) Stephane D. operations director > "The support team was on top of installation and on-boarding." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) SV Stephen V. Owner > "No sit down restaurant would want to do this and it’s not how it was described to us." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) JW Jason W. Entrepreneur > "What I love about touch bistro is that it has a feature where your customers can upgrade their own meals from..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2820094) AR Anu R. Owner > "I was contracted with them for one year and when I called to cancel, they told me that the canceled is..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) RS Robert S. Owner > "The loyalty options seem great. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4747404) SV Stephen V. Owner > "We were mislead by 2 key things during the sales process." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) AE Allen E. owner > "The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3231523) AL Andrew L. Owner > "I’ve been directed to multiple people who say they will refund my money and stop the charges only for that..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) CA Cory A. Marketing Manager > "The program was very easy to set up and get established in our restaurant." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4775594) EN Emily N. Director of Operations > "One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982635) CN Catlin N. Ecommerce manager > "Touchbistro is super user friendly and was not difficult to become comfortable with." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4366071) Kimberley S. Owner > "They have kept billing my account after cancellation and I have to put a block on my credit card." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) BS Bipul S. Manager > "Using iPad to take orders is the only good thing, very fast compared to other POS providers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) SR Scott R. GM > "Absolutely the WORST customer service department in the history of business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6486031) TC Tammy C. Owner > "User friendly, great tech support, does a lot." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4325547) BB Brenda B. VP > "Inventory adjustments have no value associated with them, which makes it little better than a chalkboard for..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3764262) JM Joel M. Owner > "This is a very user friendly program." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) AA Albert A. Owner > "They want to signed you when you signed with them do not answer the phone and the ignore you and your business..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4231431) BT Becky T. Owner > "This POS has made my life so much easier." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3699204) JB Jason B. General Manager > "Customer support is time consuming, does not follow up, and frequently does not resolve in any way. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949) VD Vanessa D. General Manager > "The features available are great and the POS is easy to use" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4473346) JI Jackie I. Venue and Events Manager > "Great product but the cost is a downfall." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) GN Greger N. Owner > "It would be an easy setup, been noting but." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) CM Carlene M. General Manager > "The training materials provided are cursory at best, and support is minimal." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) Stephane D. operations director > "user friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) VR Verified Reviewer President > "STILL haven't received any equipment (that was supposed to be here 2 weeks ago).... but yet they're already..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___4970443) JM Joel M. Owner > "Easy to work with and train new employees on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) MG Mark G. CEO > "Subsequent text n email were ignored by these 2 professionals, basically ghosted me." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___5074884) SC Stephanie C. Owner > "I wish any part of it was reliable because the ease of use and customization of so many things is great." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) SR Stephen R. Owner > "Same thing, tech support couldn't figure it out so issued a refund (still waiting for months later)" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) BS Bipul S. Manager > "I was so impressed by this product that I started using it at my current restaurant too." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) AL Andrew L. Owner > "TB has been charging me $15/month for over two years for a service I haven’t ever used." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) AH Ashley H. Owner > "The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648330) SR Stephen R. Owner > "Gift cards never worked." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) AG Antionette G. CEO > "The upgrade in the equipment seemed fair ." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3027839) GN Greger N. Owner > "It only has one "admin" code so two people can not work on programming, setting up or doing anything at the..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) SC Stephanie C. Owner > "The only area I am happy with is the reporting." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) Kimberley S. Owner > "To try and reach someone from tech support was difficult to say the least." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) MR Michelle R. Owner > "It's really fun when a pos- pos update makes your visa service go out for an entire day." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2767690) AR Anu R. Owner > "This is the first POS system that we had where we have nothing but problems." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) JT Jill T. Owner > "I love the inventory tracking that is available with this POS system." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648816) JB Jason B. General Manager > "Reports are horrible and missing information. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949) [View Reviews](https://www.capterra.com/p/140677/TouchBistro/reviews/) ## User interface 3.76 (719) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) 3.79 (412) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Epos Now Top features 45/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/152638/Epos-Now/#features) TouchBistro 38/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/140677/TouchBistro/#features) ### Recognition No recognitions have been awarded to Epos Now TouchBistro is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Epos Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TouchBistro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epos Now - By Epos Now - Located in United States - Founded in 2011 TouchBistro - By TouchBistro - Located in Canada - Founded in 2011 ## Popular Comparisons [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,030)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $349one time Price $0/month 3.8 Features 4.5 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (592)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.8 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140677-142877/TouchBistro-vs-Restroworks) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $349one time Price Contact vendor for pricing 3.8 Features 3.8 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/152638-226864/Epos-Now-vs-Clover) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $69/month Price $69/month 3.7 Features 4.1 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $349one time Price $0.01 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-171165/Epos-Now-vs-PayPal-Here-app) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 3.7 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (241)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $349one time Price $5/month 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-205337/Epos-Now-vs-Shopify-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.2 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/) $349one time Price $176/month 3.8 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 3.7 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $349one time Price $69/month 3.8 Features 4.1 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 3.8 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-226864/TouchBistro-vs-Clover)