# Compare TouchBistro vs Lightspeed Restaurant 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TouchBistro and Lightspeed Restaurant based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140677-211849/TouchBistro-vs-Lightspeed-Resturant

---

# TouchBistro vs Lightspeed Restaurant Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TouchBistroLightspeed Restaurant2/4 selected

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.4 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

[## TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Starting Price

$69.00/month

Value-for-Money

3.4

Functionality

3.7

Ease of Use

4

Customer Service

3.4

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

298

Neutral

31

Negative

83

[## Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.4 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

GP

LT

JK

Based on [215 reviews](#user-reviews)

Positive

185

Neutral

15

Negative

15

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## Summary

* * *

Key features rated by users

Features selected based on 3,074 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Feature ratings

For Restaurants

2.7

Payment Processing

2.4

Order Entry

3.5

Electronic Payments

2.6

Sales Reports

3.1

74%Fit

High performer

Feature ratings

For Restaurants

4.1

Payment Processing

4.1

Order Entry

5.0

Electronic Payments

2.0

Sales Reports

4.2

User satisfaction

User satisfaction

3.8

User reviews[412](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Ease of use

4.0

Functionality

3.7

Value for money

3.4

Customer support

3.4

User satisfaction

4.4

User reviews[215](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$69Other, Per Month

-   Free version
-   Free trial

Best for

Best for

TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience.

Best for

Lightspeed's functionalities are aligned with restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience.

## User reviews

Pros & cons

MW

Mike W.

Owner

> "It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping left..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951)

Desiree B.

owner operator

> "The only drawback is things cost extra for add ons to enhance the system, for example I'd love to sell gift..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777)

Desiree B.

owner operator

> "I think this system fits my needs and I love how accesible the staff is for questions and recommendations."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777)

AH

Aidee H.

owner

> "Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having to..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709)

GL

Gary L.

Operations Manager

> "The best thing is that in one more year I will never have to deal with this company again and I will be with..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101)

MW

Mike W.

Owner

> "Called again, found out that I’m still 3rd in line to have an agent assigned, which means even though I “closed..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951)

AH

Aidee H.

owner

> "They are able to see your ipad which is helpful."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709)

IK

Inna K.

Owner

> "This company has consistently failed to provide reliable service—experiencing outages nearly every day or every..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7049177)

Desiree B.

owner operator

> "I call frequently and find the staff always helpful, kind and knowledeable."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777)

JM

Jo M.

Owner

> "We lost $18k because TouchBistro set up our system incorrectly and then their service department repeatedly..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077740)

Desiree B.

owner operator

> "I highly recommend to restaurant owners or anyone who needs a pos system!!"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777)

AH

Aidee H.

owner

> "We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709)

CS

Christopher S.

Director

> "online access from remote allows me to stay on top of my business when not in town"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4836658)

AP

Alan P.

Server

> "It probably cost more money to use due to it’s inefficiency."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077727)

JI

Jackie I.

Venue and Events Manager

> "Also great integration abilities!"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980)

DC

Daniel C.

Operator

> "I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565)

CC

Chip C.

Manager

> "We are a 1 day a week seated restaurant and it is a great tool to control this. "

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4801263)

CB

Crystal B.

Support

> "We can't open due to structural issues now and in trying to cancel - when we never received any of the hardware..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6695399)

DK

Dolly K.

owner operator

> "I have been using touch bistro since we open on 2015 and still using it. "

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653)

CC

Cindy C.

owner

> "Calls not returned; advised to use email but no response to those either."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554)

AK

April K.

Manager

> "Touch bistro has been a vital part of my business."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982442)

CM

Carlene M.

General Manager

> "The V400m freezes, does not connect to the iPad, cancels payment, takes double payments, and a whole myriad of..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805)

CO

Christi O.

General Manager

> "Very happy with everything except the card readers."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4975201)

MV

Mckayla V.

Owner

> "There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6772558)

EU

Ekin U.

Restaurant Manager

> "It is super easy to fill your menu in and start using."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4889333)

SV

Stephen V.

Owner

> "Sales team lies about the abilities of the software to get you to sign a contract."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823)

YD

Yolanda D.

Owner

> "Fairly user friendly, price is ok, and the cloud is nice to have"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4976351)

GL

Gary L.

Operations Manager

> "The tech support is a joke. "

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101)

DK

Dolly K.

owner operator

> "The POS is easy to navigate and easy to use."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653)

SV

Stephen V.

Owner

> "They will do anything to keep you locked in even if you didn’t use the service or service up."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823)

DR

Diana R.

General Manager

> "Easy to setup, easy to navigate."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982423)

CC

Cindy C.

owner

> "Inadequate training through Zoom."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554)

DR

Diana R.

Owner/Instructor

> "Easy to navigate and train on."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4851042)

DC

Daniel C.

Operator

> "Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565)

WO

William O.

Owner

> "It is small the screens are compact and it looks good."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3816756)

DC

Daniel C.

Operator

> "Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565)

MT

Magan T.

Manager

> "Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3563786)

CM

Carlene M.

General Manager

> "What was promised as functionality/support by the sales team turned out to be patently false. Since the second..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805)

Stephane D.

operations director

> "The support team was on top of installation and on-boarding."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381)

SV

Stephen V.

Owner

> "No sit down restaurant would want to do this and it’s not how it was described to us."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823)

JW

Jason W.

Entrepreneur

> "What I love about touch bistro is that it has a feature where your customers can upgrade their own meals from..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2820094)

AR

Anu R.

Owner

> "I was contracted with them for one year and when I called to cancel, they told me that the canceled is..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366)

RS

Robert S.

Owner

> "The loyalty options seem great. "

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4747404)

SV

Stephen V.

Owner

> "We were mislead by 2 key things during the sales process."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823)

AE

Allen E.

owner

> "The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3231523)

AL

Andrew L.

Owner

> "I’ve been directed to multiple people who say they will refund my money and stop the charges only for that..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050)

CA

Cory A.

Marketing Manager

> "The program was very easy to set up and get established in our restaurant."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4775594)

EN

Emily N.

Director of Operations

> "One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982635)

CN

Catlin N.

Ecommerce manager

> "Touchbistro is super user friendly and was not difficult to become comfortable with."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4366071)

Kimberley S.

Owner

> "They have kept billing my account after cancellation and I have to put a block on my credit card."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212)

BS

Bipul S.

Manager

> "Using iPad to take orders is the only good thing, very fast compared to other POS providers."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696)

SR

Scott R.

GM

> "Absolutely the WORST customer service department in the history of business."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6486031)

TC

Tammy C.

Owner

> "User friendly, great tech support, does a lot."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4325547)

BB

Brenda B.

VP

> "Inventory adjustments have no value associated with them, which makes it little better than a chalkboard for..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3764262)

JM

Joel M.

Owner

> "This is a very user friendly program."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592)

AA

Albert A.

Owner

> "They want to signed you when you signed with them do not answer the phone and the ignore you and your business..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4231431)

BT

Becky T.

Owner

> "This POS has made my life so much easier."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3699204)

JB

Jason B.

General Manager

> "Customer support is time consuming, does not follow up, and frequently does not resolve in any way. "

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949)

VD

Vanessa D.

General Manager

> "The features available are great and the POS is easy to use"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4473346)

JI

Jackie I.

Venue and Events Manager

> "Great product but the cost is a downfall."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980)

GN

Greger N.

Owner

> "It would be an easy setup, been noting but."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508)

CM

Carlene M.

General Manager

> "The training materials provided are cursory at best, and support is minimal."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805)

Stephane D.

operations director

> "user friendly."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381)

VR

Verified Reviewer

President

> "STILL haven't received any equipment (that was supposed to be here 2 weeks ago).... but yet they're already..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___4970443)

JM

Joel M.

Owner

> "Easy to work with and train new employees on."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592)

MG

Mark G.

CEO

> "Subsequent text n email were ignored by these 2 professionals, basically ghosted me."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___5074884)

SC

Stephanie C.

Owner

> "I wish any part of it was reliable because the ease of use and customization of so many things is great."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436)

SR

Stephen R.

Owner

> "Same thing, tech support couldn't figure it out so issued a refund (still waiting for months later)"

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353)

BS

Bipul S.

Manager

> "I was so impressed by this product that I started using it at my current restaurant too."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696)

AL

Andrew L.

Owner

> "TB has been charging me $15/month for over two years for a service I haven’t ever used."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050)

AH

Ashley H.

Owner

> "The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648330)

SR

Stephen R.

Owner

> "Gift cards never worked."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353)

AG

Antionette G.

CEO

> "The upgrade in the equipment seemed fair ."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3027839)

GN

Greger N.

Owner

> "It only has one "admin" code so two people can not work on programming, setting up or doing anything at the..."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508)

SC

Stephanie C.

Owner

> "The only area I am happy with is the reporting."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436)

Kimberley S.

Owner

> "To try and reach someone from tech support was difficult to say the least."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212)

MR

Michelle R.

Owner

> "It's really fun when a pos- pos update makes your visa service go out for an entire day."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2767690)

AR

Anu R.

Owner

> "This is the first POS system that we had where we have nothing but problems."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366)

JT

Jill T.

Owner

> "I love the inventory tracking that is available with this POS system."

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648816)

JB

Jason B.

General Manager

> "Reports are horrible and missing information. "

[See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949)

[View Reviews](https://www.capterra.com/p/140677/TouchBistro/reviews/)

GP

Giovanni P.

IT Manager

> "The Lightspeed Payments are good, with nice rates"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___7073818)

JB

John B.

Owner and Manager

> "So for example if a customer comes back the next day and indicates an error on a receipt, someone in the restaurant..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

LT

Liezel T.

Admin Assistant

> "What I like most about Lightspeed Restaurant is the data and reports you need are in there and you can easily pull..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6600574)

JB

John B.

Owner and Manager

> "It leaves too many possibilities for errors if a customer changes tables. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

JK

Joy K.

Bartender

> "Some were old, some were outdated and some were very up to speed and easy to use - which I found was my experience..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6747163)

JB

John B.

Owner and Manager

> "There does not seem to be many options for controlling how things print. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

EW

ELIZABETH W.

COMPANY CORDINATOR

> "IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6852161)

CB

Carmela B.

Owner

> "The system went down often, and it was VERY difficult to get a hold of tech support."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6691339)

HL

Hannah L.

Director

> "A lot of features and reporting - integrates well."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081)

LT

Liezel T.

Admin Assistant

> "So far, there's nothing I like least about Lightspeed Restaurant because the reports needed by the team are in..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6600574)

JK

Joy K.

Bartender

> "I've been in the restuarant industry for 8+ years so I have seen a multitude of different POS system - and this..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6747163)

JC

Jeff C.

General Manager

> "Sometimes it can take awhile to get a response from support"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6583843)

HL

Hannah L.

Director

> "Nice user interface and design for staff"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081)

HA

Herolf A.

Manager

> "One time my CC was declined and it took me a WEEK to get the card re-charged with a lot of run-around between chats..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440)

AS

Alex S.

Restaurant Manager

> "It performs well, not excellent. But depending on your business it may work just fine."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6789534)

JB

John B.

Owner and Manager

> "End of the day Cash reports are extremely confusing and don't really seem to make sense. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

JB

Jaxy B.

Owner

> "sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6806593)

HL

Hannah L.

Director

> "We have several pubs / restaurants, and this was really not suited to our operations!"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081)

LM

Lorrie M.

Owner

> "It integrates with Resnexus, it has most of the things we need"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4881714)

JB

John B.

Owner and Manager

> "Generating a "take out" order is tedious. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

YA

Yuri A.

Help Desk Manager

> "We're integrating with Lightspeed and my experience is that they've put a great product on the market."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___5026021)

HA

Herolf A.

Manager

> "At chat support they send you another link to another system that declines the charge saying "not supporting the..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440)

RO

Ronald O.

manager

> "Being able to search a part, and track the sales of a part, is very helpful"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3611035)

JB

John B.

Owner and Manager

> "This made the learning curve difficult."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

YA

Yuri A.

Help Desk Manager

> "The product is one of the modern POS systems that it's very easy to set up and very easy to use."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___5026021)

LM

Lorrie M.

Owner

> "Hard to use, goes down all the time, many issues... lacks some functionalityy"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4881714)

MC

Massimo C.

Owner

> "Easy to use , modify products on the fly , track sales live and from anywhere"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3685951)

JM

Jason M.

Accountant

> "Can be difficult to learn to use and impliment."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4899485)

JK

Joe K.

Owner

> "The loyalty program integration is amazing, as customers earn points on the spot without any manual entry."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756)

HA

Herolf A.

Manager

> "There's an indifference there to the customers."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440)

RA

Rick A.

Owner/Operator

> "Very user friendly for our staff, we have some "older" staff that are not very computer knowledgeable and they were..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2870083)

JK

Joe K.

Owner

> "Although not directly related to POS, their payment processing dose not allow partial refunds which causes us..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756)

JK

Joe K.

Owner

> "Lightspeed is sleek, very professional look and feel. Although it does take a number of buttons to run through a..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756)

SJ

Sean J.

Owner

> "It was clear that they accepted that they would loose customers through out the process. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3812115)

EL

Emily L.

Business Development Manager

> "Lots of different bells and whistles and the developers are willing to work with you to customize a solution."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2884455)

MG

Michael G.

Boss

> "No one answers the phone, even at 6.30pm."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___4084904)

EG

Emmanuel G.

Retail Manageer

> "Makes managing reservations very easy."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3619569)

SJ

Sean J.

Owner

> "Year three the software was failing weekly. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3812115)

MG

Maria G.

Business Owner

> "It is easy to use and the back office reports are very useful."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4610716)

EL

Emily L.

Business Development Manager

> "Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended up being a..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2884455)

RF

Robert F.

Operations Manager

> "If there was another option that exceeded the value, I would recommend a change for something that is more..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2902287)

ED

Erin D.

Co Owner

> "We also recently went through a Hurricane that caused power and internet outrages for extended times in our area."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284)

SB

SHELLEY B.

Manager

> "We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2777502)

AA

Angela A.

Owner

> "My credit card processing is not working and Lightspeed knows says it’s a setting."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3046941)

ED

Erin D.

Co Owner

> "Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284)

AA

Angela A.

Owner

> "They also can no longer take tap or touch less payment."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3046941)

KH

Kim H.

Owner

> "LightSpeed support is superior to all other product support I am getting both from a business standpoint as well as..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2922612)

HT

Hiro T.

Manager

> "Lack of integration and API."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2888933)

[View Reviews](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

## User interface

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)

3.79 (412)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)

4.37 (215)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TouchBistro

38/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/140677/TouchBistro/#features)

Lightspeed Restaurant

Top features

39/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/211849/Lightspeed-Resturant/#features)

### Recognition

TouchBistro is recognized as a top-rated tool in 2 Capterra Shortlist reports

Lightspeed Restaurant is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

TouchBistro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lightspeed Restaurant

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TouchBistro

-   By TouchBistro
-   Located in Canada
-   Founded in 2011

Lightspeed Restaurant

-   By Lightspeed
-   Located in Canada
-   Founded in 2012

## Popular Comparisons

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$69/month

Price

Contact vendor for pricing

3.7

Features

4.8

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140677-142877/TouchBistro-vs-Restroworks)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$69/month

Price

Contact vendor for pricing

4.2

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142877-211849/Restroworks-vs-Lightspeed-Resturant)

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$69/month

Price

$69/month

3.7

Features

4.1

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$69/month

Price

$69/month

4.2

Features

4.1

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-211849/Toast-POS-vs-Lightspeed-Resturant)

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

vs

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

$69/month

Price

$99/month

3.7

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

$69/month

Price

$99/month

4.2

Features

4.2

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/197473-211849/SpotOn-Restaurant-vs-Lightspeed-Resturant)

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/)

$69/month

Price

Contact vendor for pricing

3.7

Features

4.2

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/)

$69/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-211849/Lavu-vs-Lightspeed-Resturant)

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$69/month

Price

$349one time

3.7

Features

3.8

4.0

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/140677-152638/TouchBistro-vs-Epos-Now)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$69/month

Price

$69/month

4.2

Features

4.4

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-211849/Cake-POS-vs-Lightspeed-Resturant)

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$69/month

Price

$69/month

3.7

Features

4.4

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$69/month

Price

$349one time

4.2

Features

3.8

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-211849/Epos-Now-vs-Lightspeed-Resturant)