# Compare CentralReach vs RethinkBH 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CentralReach and RethinkBH based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140743-177929/CentralReach-vs-rethink

---

# CentralReach vs RethinkBH Features and Cost Comparison

Last updated June 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CentralReachRethinkBH2/4 selected

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (158)](https://www.capterra.com/p/140743/CentralReach/reviews/)

[RethinkBH](https://www.capterra.com/p/177929/rethink/)[4.1 (124)](https://www.capterra.com/p/177929/rethink/reviews/)

[## CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (158)](https://www.capterra.com/p/140743/CentralReach/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

4.3

Reviews Sentiment

Based on [158 reviews](#user-reviews)

Positive

136

Neutral

11

Negative

11

[## RethinkBH](https://www.capterra.com/p/177929/rethink/)[4.1 (124)](https://www.capterra.com/p/177929/rethink/reviews/)

Starting Price

$20.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.3

Customer Service

3.9

Reviews Sentiment

MV

AT

Based on [124 reviews](#user-reviews)

Positive

100

Neutral

14

Negative

10

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Applied Behavior Analysis Software

46 / 50

Best performer

48 / 50

Only RethinkBH

-   Alerts/Escalation
-   Reminders

User satisfaction

User satisfaction

4.3

User reviews[158](https://www.capterra.com/p/140743/CentralReach/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

4.3

User satisfaction

4.1

User reviews[124](https://www.capterra.com/p/177929/rethink/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.0

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Applied Behavior Analysis providers, Speech therapy, Occupational therapy, Multi-disciplinary

Best for

RethinkBH is purpose-built for: • ABA therapy providers (primary focus) • Multi-location and enterprise behavioral health organizations • Start-up ABA practices seeking an all-in-one foundation

## User reviews

Pros & cons

LL

Laura L.

Certified Occupational Therapy Assistant, COTA

> "I mostly use CR Calendar, and convert notes-> billing weekly visits. But it works well for the ABA staff, unless it..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773626)

ES

Esther S.

SLP

> "Finding items and editing the site for personalization simply was not user friendly for non techies."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396)

KB

Kimberly B.

RBT

> "What I liked most about CentralReach was how easy it is to use when writing session notes."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7162659)

ES

Esther S.

SLP

> "It's a bit clunky for ST and OT though, not as user friendly."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396)

CM

Carole M.

Operation Manager

> "Customer service is amazing as you have your own manager attach to your account- Always improving to make client..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

AL

Alysia L.

Registered Behavioral Therapist

> "Before the update it was hard to write notes on time and it glitched a lot kicking myself and other coworkers out of..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236)

ES

Esther S.

SLP

> "ABA coworkers found it easy to collect data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396)

EQ

Emma Q.

Registered Behavior Technician

> "It often logs me out while I am using it and will delete the data I have inputed within it."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6710375)

AB

Aaron B.

CEO

> "Extremely comprehensive and customizable to a variety of practices and service models. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991)

SP

Shannon P.

Practice Manager

> "This company does not care at all about their customers, they only care about squeezing every last dollar out of you..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

JH

Jesseca H.

Director of Clinical Operations

> "There has been a lot of growth and new features and they are always there to walk us through the steps and hiccups."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587696)

AA

Amber A.

Behavior Analyst

> "I did not like the method to add and manage new goals."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694)

CM

Carole M.

Operation Manager

> "Robust learning platform for ABA industry."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

SN

Sadie N.

RBT

> "What I like least about central reach is when it crashes and does not save data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6693784)

DK

Destini K.

COO

> "Good features, nice customer service, addition of AI will be helpful"

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6608324)

JG

Josie G.

Apprentice

> "It often lacks or restarts which requires us to lose data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

CM

Carole M.

Operation Manager

> "The learning platform is growing and adapting to client demand."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

AA

Amber A.

Behavior Analyst

> "Adding and removing appointments was also tedious."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694)

HJ

Harry J.

Chief Executive Officer

> "Their user-friendly platform has allowed us to manage our client data more effectively and has provided our..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

SP

Shannon P.

Practice Manager

> "The basic mobile site does not work for your BTs and."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

HJ

Harry J.

Chief Executive Officer

> "Central Reach's platform serves as a one-stop-shop for our organizations, enabling us to manage all aspects of our..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

MF

Maria F.

COO

> "I dislike that calendars do not reflect converted changes."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803)

AL

Alysia L.

Registered Behavioral Therapist

> "It was better towards the end of my experience with central reach."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236)

CS

CLAUDIA S.

CEO

> "Central Reach has not provided us with an adequate solution for issues with Change Healthcare and the cost keeps..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6322696)

JG

Josie G.

Apprentice

> "I utilize it daily and it is very feasible."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

SP

Shannon P.

Practice Manager

> "Supposedly, you can have better reports turned on for your practice, but it costs significantly more."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

JG

Josie G.

Apprentice

> "It is very versatile and personalizable."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

MC

Maria C.

Owner

> "Lastly, it's annoying that they don't connect with all the other platforms we use."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

VR

Verified Reviewer

CIO

> "The software is really easy and intuitive to use. And everything is located under one software to manage all aspects..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6242070)

SP

Shannon P.

Practice Manager

> "The software is cumbersome, clunky and not at all user-friendly."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

BL

Birdem L.

Team Leader

> "Experience is very nice, interface is very easy to navigate."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6609550)

MC

Maria C.

Owner

> "The cost of all the add-ons is a bit much. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

AB

Aaron B.

CEO

> "Amazing customer support - best of any tech platform I've ever used! "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991)

MC

Maria C.

Owner

> "Just very expensive for us."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

MF

Maria F.

COO

> "I appreciate the system is easy to use and pretty straight forward."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803)

BR

Brad R.

Application Analyst

> "This has presented an obstacle for us in meeting our CIS requirements. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472)

FM

Freyxa M.

Onboarding and training Supervisor

> "My overall experience with Central region has been really good, really user-friendly and really easy to grab a hold..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773675)

PT

Perle T.

BCBA

> "The procedures are so disjointed between the overall data book, the goals, importing curriculums, I work twice as..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

AH

Ashley H.

Application Support Specialist

> "CentralReach has opened up so many more avenues for our company to be able to expand and grow within the field of ABA..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

PT

Perle T.

BCBA

> "The reports generated looked very unprofessional and you cannot alter graphs to different views unless you manually..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

KJ

Kayla J.

Practice Manger

> "I like that centralreach has a lot of features."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___4976281)

MC

Martha C.

VP

> "I can't pull timesheets for payroll or bill out our claims."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3324091)

JM

Jaime M.

Operations Analyst

> "There have been a lot of growing pains, but we are definitely able to keep an eye on everything from intake to..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4779412)

PT

Perle T.

BCBA

> "The technical difficulties combined with the very complicated user experience make this a platform I discourage ABA..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

BR

Brad R.

Application Analyst

> "Navigation is easy for our users plus there are multiple ways to get to the same "end result" which is highly..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472)

PM

Peyton M.

BCBA

> "Some slight glitches or the server being down once and a while"

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3006200)

MB

Michelle B.

Billing & Operations

> "We can add all of our data and upload documents easily in CR."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766189)

VR

Verified Reviewer

owner

> "They charge your account with out even having your data entered."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2999497)

JB

Jeff B.

CFO

> "I have also been consistently impressed by the system improvements over our time with CR as well as the continued..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766112)

JG

Joshua G.

Software Specialist

> "We have been unable to determine why."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767409)

AH

Ashley H.

Application Support Specialist

> "I will be honest that I was intimidated by all of the features and functions within CentralReach but as I began..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

VR

Verified Reviewer

Owner/COO

> "I have to cut off providers who are leaving on a certain day and may miss out on a week of services because I'm being..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2569911)

AH

Ashley H.

Application Support Specialist

> "The support that comes with the system is exceptional as well! Whenever we have questions about whether we can do..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

MG

Madison G.

Benefits Specialist

> "Slow resolutions to problems, or no answer from them at all."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3515004)

BL

Birdem L.

Remote Staff

> "It's very user friendly and clean, with the bonus of having a regular updates and as well as quick responding..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766060)

RM

Rhonda M.

Executive Director

> "It is not intuitive. If you do not fully understand something (e.g., giving access to contacts), you can be left..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2570131)

BT

Brittany T.

Director of Compliance and Systems Support

> "Their support teams can help you before during and after implementation."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766041)

AA

Audryn A.

Student

> "There always seems to be a glitch which also makes working with EHR very difficult."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501)

HJ

Harry J.

Chief Executive Officer

> "Overall, Central Reach has been a valuable partner for Jackson Family Human Services, and we highly recommend their..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

AJ

April J.

Behavior specialist

> "I didn’t like the tedious billing process when billing insurance."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2732143)

AJ

Amy J.

Billing/coding

> "Our ABA department really loves the program, and for their use it is efficient and compliant."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384)

AA

Audryn A.

Student

> "It is difficult to use and requires too many steps to get tasks accomplished."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501)

AH

Ashley H.

Application Support Specialist

> "I was most impressed by CentralReach Learn and all of the clinical features that were available to me."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

RO

Rachel O.

BCBA/Owner

> "Every single delayed claim impacts my livelihood."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612)

AJ

Amy J.

Billing/coding

> "The implementation process was very organized, thoroughly communicated, and professionally managed. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384)

MH

Mary H.

Speech Therapist

> "I needed to call my supervisor several times to find out what I was doing wrong."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2626536)

AK

Abigail K.

Owner

> "We’ve been using them since they first arrived on the ABA business management scene and it’s been incredible to watch..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2557527)

RO

Rachel O.

BCBA/Owner

> "Extremely poor customer service."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612)

[View Reviews](https://www.capterra.com/p/140743/CentralReach/reviews/)

MV

Maricela V.

Behavioral Coach

> "Throughout my entire professional career, I have used Rethink as my primary work tool; it has greatly facilitated the gathering of information,..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157254)

JK

Julian K.

Registered Behavioral Technician

> "Some aspects of Rethink that I don't enjoy relate to it's in-app writing capabilities. Since it does not have an auto-capital letters function..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

AT

Abiola T.

Behavior Therapist

> "What I like most about RethinkRH was its comprehensive data collection and program management features, which helped streamline session..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

AS

Amanda S.

Therapist

> "I think the scheduling aspect is a little annoying where we can’t change the time of the client left early, the amount of session notes when in..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7160265)

AT

Abiola T.

Behavior Therapist

> "I also like and appreciate the security features including secure data storage and protected access to client information, which helped..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

Justin D.

Owner

> "Then, shortly after the auto-renewal date passed, we were abruptly informed that because the deadline had lapsed, 'nothing could be done,'..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157234)

JK

Julian K.

Registered Behavioral Technician

> "Sometimes I will go a long time in between using my tablet in sessions, and the auto log out provides good data security while also not..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

JK

Julian K.

Registered Behavioral Technician

> "Another albeit smaller issue is how the app syncs it's data. If my screen turns off while it's loading, it often comes back missing data and..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

GM

Grace M.

Senior Behavior Therapist

> "Rethink is one of the better platforms that allow for user friendly access for staff members to identify their billable and non-billable..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158199)

RD

Raven D.

RBT

> "There are several features available on the website that are not accessible on the mobile app, which can make it difficult to complete certain..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158462)

MT

Michelle T.

Human Resources

> "The platform helps maintain consistency and reduces the need for multiple systems, and supports compliance by keeping documentation organized..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

JK

Julian K.

Registered Behavioral Technician

> "Especially while using a mobile device (tablet) that usually has this capability, it causes delay to adjust to make the grammar correct in this..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

FA

Fredy A.

Registered Behavior Technician

> "Overall, despite the minor inconveniences from time to time, Rethink is an efficient platform for scheduling appointments, collecting data, and..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153351)

AT

Abiola T.

Behavior Therapist

> "Navigating between programs, session notes, and data collection tools often required too many steps, which slowed down workflow during sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

AJ

Alexis J.

Behavioral Technition

> "I like the data collection features that are available that allow me to add or subtract depending on the day."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153287)

SR

Shayne R.

Operations

> "During day light savings the calendar changes and mixes up all of out appointments which requires ++ time to fix and frustration with the staff."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7159204)

TR

Takiya R.

Behavior Technician

> "What I like the most about rethink is the Data collection, printable program resources, and it has an app."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7161930)

JK

Julian K.

Registered Behavioral Technician

> "It happened twice in the past that it saved nothing at all, and I needed to rewrite it entirely on another day after a supervisor alerted me..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

VC

Viergela C.

ABA

> "I like the fact that I have the ability to take data and create my schedule using one platform."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158327)

AL

Adam L.

Operations Manager

> "When the staff and client size gets large the group calendar can be slow at times to update changes."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153333)

GA

Guadalupe A.

early intervention specialist

> "From the initial installation to configuring settings, every step is clearly laid out, making it easy for anyone, regardless of technical..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7159355)

Justin D.

Owner

> "Even after we explicitly revoked authorization, their system attempted to process charges for thousands of dollars over half a dozen times in a..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157234)

KB

Kimberly B.

RBT

> "Overall, I think it’s okay, I like the scheduling/ calendar feature and the ease of using the app, however, the lack of properly saving data..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157910)

EH

Emma H.

Behavior Therapist

> "The random glitches it sometimes has makes it tricky to complete session notes efficiently and in a timely manner."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153354)

KG

Kaitlyn G.

Behavioral therapist

> "The platform also improved workflow by making patient management and billing processes smoother and less time consuming overall."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153479)

RD

Raven D.

RBT

> "Some cons of using RethinkBH as an RBT are that the app has a lot of glitches and is not always reliable during sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158462)

AT

Abiola T.

Behavior Therapist

> "The reporting and graphing tools were valuable for analyzing progress and supporting treatment decisions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

WLO

Wrenz Luwi O.

Behavior Therapist

> "Some glitches in the system, especially when syncing data or programs for daily sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153292)

JK

Julian K.

Registered Behavioral Technician

> "I appreciate the way it saves data even while I am logged out; I find this great customer support due to the unexpected nature of this job."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

XR

Xiomara R.

Scheduling Manager

> "I don't like that sometimes around end of month it feels like the speed of Rethink goes down, especially because it tends to overlap with when..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153331)

AT

Abiola T.

Behavior Therapist

> "I also appreciated the accessibility of resources and the ability for team members to collaborate within one centralized system."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

Justin D.

Owner

> "Instead of engaging to resolve the issue, their automated billing system began aggressively targeting our payment methods."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157234)

RG

Rafanny G.

Behavior technician

> "The data collection and session note features helped keep everything organized in one place."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156423)

MO

Melissa O.

Senior Behavior Technician

> "I dislike how if a mistake is made during data collection it doesn’t show the trial by trials."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7163492)

MT

Michelle T.

Human Resources

> "Rethink has helped improve operational efficiency by standardizing documentation across all centers and teams."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

MM

Maria M.

RBT

> "Is so slow, sometimes is nota llow you to take a good data and is not saving automatically what you were writing"

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7161001)

RD

Raven D.

RBT

> "I also like that programs and graphs update in real time, making it easier to see progress during sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158462)

KG

Kaitlyn G.

Behavioral therapist

> "I also experienced moments where the system would lag or take longer than expected to load certain features."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153479)

RD

Raven D.

RBT

> "The program makes it easy to track client progress, review targets, and communicate with supervisors."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158462)

CD

Casey D.

Behaviour Analyst

> "I also dislike that I am stuck with correct/incorrect data points for my programs."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7154768)

RG

Rafanny G.

Behavior technician

> "I also liked being able to quickly track goals, behaviors, and daily progress during sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156423)

WLO

Wrenz Luwi O.

Behavior Therapist

> "Also incompatibility in schedules for countries without daylight saving time."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153292)

JM

Janet M.

Behavioral Tech

> "The customer support team was responsive and helpful whenever assistance was needed, and the system made daily tasks much more efficient."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153965)

MN

Miriam N.

Board Certified Behavior Analyst

> "Now they have changed it to an annual membership which might be too expensive for some users."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153422)

MN

Miriam N.

Board Certified Behavior Analyst

> "It is also a great feature that we are able to watch recorded webinars to earn CEU credits."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153422)

LD

LaDaysha D.

Office Manager Behavior Technician

> "The only issue is the frequent shutdowns and maintenance."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156312)

JK

Julian K.

Registered Behavioral Technician

> "My favorite part of Rethink is the way it provides quick opportunity to collect data."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

KB

Kimberly B.

RBT

> "The data isn’t saved correctly consistently."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157910)

JK

Julian K.

Registered Behavioral Technician

> "Rethink in general is reliable and easy to use, allowing for quick updates in sessions for marking behaviors and skill responses."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7158394)

HG

Hector G.

Clinical Coordinator BCBA

> "To be honest at the very start of Rethink it was very hard to get familiar with it. BUT TAKE into consideration sometimes rethink does not work..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157077)

AL

Adam L.

Operations Manager

> "I am quite happy with using it for scheduling ABA sessions for our center."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153333)

EB

Emmanuel B.

Behavior technician

> "I dislike how I get timed out when returning back from my lunch."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7155728)

Justin D.

Owner

> "There was not much to like, everything looks and sounds great during the demos, can be tailored for exactly what you need. When it sounds too..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157234)

AE

Amanda E.

Director of Children's Services

> "There are a lot of excuses made about how busy the support and help desk people are which is a red flag."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6874507)

MT

Michelle T.

Human Resources

> "Overall, Rethink is a reliable and comprehensive system that supports day-to-day operations well."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

JH

Janice H.

Owner

> "I wouldn’t recommend it. If they were responsive to requests or questions outside of wanting to cancel maybe. But with the lack of disclosure..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6738535)

HG

Hector G.

Clinical Coordinator BCBA

> "Data collection and how visually appealing the app and the website are."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157077)

SS

Shiena S.

Operations Coordinator

> "It is just slow when editing and saving."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157337)

MO

Marine O.

Behavior technician

> "I especially like how organized everything is and how it supports therapists and staff in daily work."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156362)

HL

Hannah L.

Registered Behavior Technician

> "I do not think the resources are organized effectively."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153340)

AS

Adewale S.

HIO

> "Our staff members also enjoy good relationship with our xkients because of the ease of mind the application brought to the team."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7094662)

CD

Casey D.

Behaviour Analyst

> "I don't like that we can't have Canadian addresses."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7154768)

MO

Marine O.

Behavior technician

> "It provides good value for money because it combines many important tools in one system."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156362)

JH

Janice H.

Owner

> "I sent 5 requests for information and no one got back to me until I requested information on how to cancel."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6738535)

AS

Arlenis S.

Behavioral technician

> "App is valuable yet I believe payment could be express per group of client not individual"

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7160079)

SS

Suzanne S.

Clinical Director Founder

> "At times we have had difficulty with losing our notes if they’re not saved properly by staff."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6612521)

AS

Arlenis S.

Behavioral technician

> "Great for data collection is easy is friendly and makes everything faster when checking on client progress."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7160079)

JG

Jen G.

Director

> "The customer service is non-existent."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6864572)

EL

Esmeralda L.

Behavior Technician

> "Also, it has a great security system in regards to logging in."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7160171)

JT

Julissa T.

Director of Operations

> "We haven’t billed anything in over 5 months yet we are being invoiced for supposed billings."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6647811)

MN

Miriam N.

Board Certified Behavior Analyst

> "RethinkBH will also email upcoming webinars that might be of interest which has been helpful."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153422)

JG

Jen G.

Director

> "Even worse, when we went to leave Rethink, they stopped responding."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6864572)

SR

Shayne R.

Operations

> "I think that Rethink is in general, easy to use, reliable support, and effective tools that help our team achieve strong outcomes."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7159204)

SS

Shiena S.

Operations Coordinator

> "It is time consuming. "

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157337)

EH

Emma H.

Behavior Therapist

> "I also appreciate the ease of travel notes, as well as cancelling sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153354)

AE

Amanda E.

Director of Children's Services

> "This will make very hard for you to deliver services."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6874507)

GA

Guadalupe A.

early intervention specialist

> "I particularly liked the helpful onboarding process, which guided me through the key functionalities."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7159355)

MM

MELISSA M.

Clinical director

> "This platform is on glitch after another."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6755971)

GA

Guadalupe A.

early intervention specialist

> "Overall, my experience with Rethink has been positive, as it simplified many processes that I used to find complicated."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7159355)

JT

Julissa T.

Director of Operations

> "No one is able to help solve the issue."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6647811)

[View Reviews](https://www.capterra.com/p/177929/rethink/reviews/)

## User interface

4.31 (158)

4.10 (124)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CentralReach

46/50

-   ABA Data Collection
-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Behavior Tracking
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Compliance Management
-   Customizable Reports
-   Customizable Templates
-   Data Storage Management
-   Data Visualization
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signature
-   Employee Management
-   For ABA Industry
-   Forms Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Insurance Management
-   Invoice Management
-   Learning Management
-   Mobile Access
-   Payroll Management
-   Practice Management
-   Program Management
-   Progress Reports
-   Progress Tracking
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SOAP notes
-   Template Management

[See all features](https://www.capterra.com/p/140743/CentralReach/#features)

RethinkBH

Top features

48/50

-   ABA Data Collection
-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Behavior Tracking
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Compliance Management
-   Customizable Reports
-   Customizable Templates
-   Data Storage Management
-   Data Visualization
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signature
-   Employee Management
-   For ABA Industry
-   Forms Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Insurance Management
-   Invoice Management
-   Learning Management
-   Mobile Access
-   Payroll Management
-   Practice Management
-   Program Management
-   Progress Reports
-   Progress Tracking
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SOAP notes
-   Template Management

[See all features](https://www.capterra.com/p/177929/rethink/#features)

### Recognition

No recognitions have been awarded to CentralReach

RethinkBH is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

CentralReach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RethinkBH

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CentralReach

-   By CentralReach
-   Located in United States
-   Founded in 2013

RethinkBH

-   By Rethink Behavioral Health
-   Located in United States
-   Founded in 2008

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