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Whether you are a solo medical practice or part of a multi-specialty group, talkEHR offers medical providers the freedom to practice more efficiently and profitably.
We specialize in medium to large healthcare organizations of 20 or more providers.
Help via telephone and the messages system are both very easy to access, always friendly, professional, and very helpful.
Then they will call me to say the problem is fixed when it is not fixed so I have to waste more time showing them the same errors.
My overall experience is very positive and I would recommend it to any physician or medical clinic.
I stopped using them for billing because they started to suck at billing and feel married to the talkEHR software as switching would be painful.
I love the dictation options for this softwear.
Multiple glitches in almost every component of the EHR, and they never get fixed. Technical support is worse than completely useless.
Very easy to use and it is very professional and help us a lot to manage our office work.
They literally did not know how to do the one thing we hired them -- medical billing. Automation was always full of errors and bugs, with their rule based system always scrubbing bills the wrong way.
I adore my therapist and can tell there are plenty of great therapists available for people. Sensitive content hidden] is attentive, understanding, and kind.
I have had frequent disconnections or missed connection and frequently have to trouble shoot.
Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.
Also, often if you do something wrong or that the system doesn't accept, there's no prompt as to HOW to fix it. Just shows an error and leaves you to figure out what you need to change.
I also love the messaging feature and ability to call a client if they are not showing up it helps save time finding a chart and calling the client so we can connect as soon as possible.
Its very difficult to sometimes our patients do not receive the link, that's always a problem.
Mend has been easy for providers and patients to use, making healthcare more accessible, and the service we've received from Mend leadership has been exceptional. We're very happy with our experience.
A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.
Julie D.: I'm Julie. I'm an outpatient admissions specialist. I would give Mend a rating of a five. And for more, click below. I use Mend on a daily basis to schedule virtual care patients with therapists. I like how Mend is user-friendly and it's very organized, so it's easy to see the other therapist schedules versus who's available and who's not. Sometimes I don't like about Mend is the loading of the scheduling. You have to click more, which is not user-friendly sometimes.
TalkEHR
Top FeaturesMend
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