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ReviewTrackers vs Walls.io: Which is a better fit?

Updated on January 27th, 2025
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Summary
Key features rated by users
Features selected based on 3,475 reviews from Review Management users.
% Fit
High performer
Feature ratings
Review Request
4.5
Negative Feedback Management
4.6
Review Monitoring
4.9
Response Management
4.9
Review Notification
4.8
% Fit
Missing features
Feature ratings
Review Request
NA
Negative Feedback Management
NA
Review Monitoring
NA
Response Management
NA
Review Notification
NA
User satisfaction
4.7
User reviews172
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.7
4.9
User reviews83
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.9
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Healthcare, restaurants, automotive, consumer services, finance, insurance and hospitality are just a few of the many industries we serve.

Walls.io is serving customers worldwide! Our main customers include professional event organizers, digital signage providers, marketing agencies and all brands doing professional marketing.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-454489ee-026c-476b-4b00-08da32e14052
Keith T
Sr Developer
5.0

Keith T.: Hi, my name is Keith. I'm a senior software engineer and I give ReviewTrackers five out of five. For more reviews like this, please click below. Before ReviewTrackers, we had a lot of in-house development for reviews and tracking the reviews, and it was very time consuming to develop it and keep it consistent with Google Reviews and other reviews and just have one source for all of our reviews. We chose ReviewTrackers because, before it took us so much time and effort, and ReviewTrackers just integrated with all of our systems, all of the different things that we were using, and looking at metrics for. For ReviewTrackers, it was pretty easy to get set up. There was some online documentation and we actually talked to a customer service rep who helped guide us through a lot of the integration. Even my boss was able to do a lot of the work himself and we were able to migrate everything else, and there was some good FAQs online that we could actually find. We talked to a rep anytime that we really needed any kind of help. For anyone that's starting ReviewTrackers, please feel free to reach out to anyone else. The community is great. The reps are great. There's some really good, valuable resources for that. That was something that I would recommend, not to hesitate with any of that stuff. And do it sooner than later, because it really saved us a lot of time and effort just making that switch for everything.

How Capterra sources reviews
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User interface
140801 video thumbnail}
1 Video
No videos provided by vendor
140801
4 screenshots
169321
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

ReviewTrackers

Top Features
44/50
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Multi-Language
  • Purchasing & Receiving
  • Review Badge Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • SEO Management
  • SMS Messaging
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Website Integration
  • Widgets
See All features
Hide Review Management Software Features -

Walls.io

6/50
Show Review Management Software Features +
ReviewTrackers
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Walls.io
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ReviewTrackers
  • By InMoment
  • Located in United States
Walls.io
  • By Walls.io
  • Located in Austria
  • Founded in 2014
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