# Compare ToucanTech vs Novi AMS 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ToucanTech and Novi AMS based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140805-188714/ToucanTech-vs-Novi-AMS --- # ToucanTech vs Novi AMS Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ToucanTechNovi AMS2/4 selected [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[4.9 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) [## ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting Price $8000.00/year Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 149 Neutral 2 Negative 0 [## Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[4.9 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting Price $829.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 5 Reviews Sentiment Based on [122 reviews](#user-reviews) Positive 122 Neutral 0 Negative 0 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,973 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Member Database 4.8 Payment Processing 4.7 Credit Card Processing 5.0 Electronic Payments 5.0 Registration Management 4.7 85%Fit High performer Feature ratings Member Database 4.9 Payment Processing 4.8 Credit Card Processing 4.8 Electronic Payments 4.8 Registration Management 4.8 User satisfaction User satisfaction 4.9 User reviews[151](https://www.capterra.com/p/140805/ToucanTech/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.9 User satisfaction 4.9 User reviews[122](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 5.0 Price starts from Price starts from $8000Flat Rate, Per Year - Free version - Free trial Price starts from $829Flat Rate, Per Month - Free version - Free trial Best for Best for ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations. Best for Novi AMS is particularly well suited for associations using QuickBooks. ## User reviews Pros & cons Gareth D. Director of Foundation > "We use the platform for all event management, and have found the process of organising various reunions and dinners, and managing payments, seamless..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7091284) PA Philip A. Alumni Coordinator > "This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6507312) Gareth D. Director of Foundation > "It enables us to communicate efficiently and effectively with our database, track emails and ensure accuracy of information." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7091284) MD Michael D. Volunteer > "Help information is on a separate Web page and the search on that is not comprehensive." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4843080) Gareth D. Director of Foundation > "One of the missions of our office is to raise money for bursaries - ToucanTech has been central to this and we can proudly say that due to this..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7091284) SS Sue S. Foundation Executive > "We previously used another website provider which we found very clunky and expensive." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4720333) Harriet A. Senior Development Manager > "There is a lot of schools using ToucanTech so there is an instant network of users to tap into and learn from." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7054547) SM Stephen M. Database & Research > "I have found certain usability aspects of the general reporting function a little frustrating, but this is a minor quibble and may be addressed by a..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4679947) RW Richard W. Director of Development > "The best thing about ToucanTech is having a back end fundraising and alumni CRM linked to a website / portal in the front end." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6584543) MS Mark S. Development Director > "I find some of the configuration pages ambiguous" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4698566) KB Kate B. Alumni and Development Officer > "I love that ToucanTech are quick to respond to any queries I might have with everything from day to day matters and more complex situations like our..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6416982) RA Rebecca A. Communications Manager > "It can be frustrating having to enter the same address multiple times when adding details of a family." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2802436) AC Amy C. Development Manager > "The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6420589) MB Margie B. Advancement & Alumni Coordinator > "Nothing to say here but it won't seem to let me proceed unless I fill up more space!" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2968080) Ellen L. Alumni Engagement and Projects Officer > "The customer support team have been a standout throughout implementation and ongoing use." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7103715) RC Roger C. Director of External Relations > "Again given my inexperience in this area - and I find it similarly with Mail Chimp as well - I can't set up pages and the like in a way that seems..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2130230) SM Sam M. Director of Development > "They have delivered the changes and developments I wanted (as we moved to better utilise the power of their software) and the result has been a front..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6413193) IH Iain H. Retired > "Only the fact that all change is initially difficult to handle." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2988409) JS John S. Director of Media and Brand > "Team support, easy access for posting updates, adding graphics efficiently, very user friendlyToucan tech offers both quick update access along with..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4743617) CA Craig A. Head of External Relations > "This is a universal issue when one migrates data from other systems into a new one." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2768006) AN Ana N. Committee Chair - Community > "For news and photo/video galleries, our site has lessened our reliance on email and allowed us to share more and have a central place for parents to..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4840726) JC Jane C. Development & Community Relations Manager > "One thing that is not ideal is when someone registers, you have to approve them first, before they can make a donation." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2768071) SM Sam M. Director of Development > "Using Toucan it is very apparent that it has been thoughtfully developed as the fit-for-purpose tool to handle all aspect of community management." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6413193) VI Victoria I. OCS and Cranleigh Network Manager > "Some things were buggy when they came on line, so my least favourite thing is needing to iron out the wrinkles." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2770712) AD Andrea D. Foundation and Alumni Executive > "It is an all-in-one system that we can use to engage further with our past students and donors." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6415917) AM Alana M. Community Engagement & Alumni Coordinator > "Some of the advanced filters are difficult to master." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2201162) CH Carol H. Director of Marketing, Development and Alumni > "There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6418963) FA Faye A. Alumnae Services Manager > "Sometimes in depth features are a little tricky to get your head round" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2772599) RW Richard W. Director of Development > "We have been really impressed with the level of customer service - ToucanTech colleagues are always very prompt replying to queries and resolving any..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6584543) LL Lucy L. Director of Development and Alumni Relations > "This is the most difficult part of the site to navigate" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2768070) [View Reviews](https://www.capterra.com/p/140805/ToucanTech/reviews/) PH Paula H. Accounting Database Manager > "This platform brings the accounting transactions in collaboration with the member renewals and registrations seamlessly for great membership..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7117438) JS Jane S. Special Projects > "Right now it's still difficult to quickly search members in Novi by their locations as the state fields can be entered by people in various..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7083547) Kate S. Member Engagement Manager > "Website management, customer support, ease of use, integration of event software, the classes they hold (recorded and live) Membership..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7089597) VR Verified Reviewer Membership Experience and Education Director > "We don't expect perfection, and they will admit when they made a mistake." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6867463) AE Andrea E. Client Services Administrator > "The membership, website, and process (dues) management system are well worth the cost!" [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7081430) JK Jason K. Executive Director > "You cant have an out-of-the-box software that fits everyone, but NOVI will listen to you and see if they can figure it out. " [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___4824036) SF Sarah F. Vice President Operations > "Novi allows our association to focus on the things that truly matter like our members, member benefits, and increasing revenue. " [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6294183) JC Jeanne C. VP of Finance & Administration > "it's ok but when you're on a plane and want to work you can't get a text." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___4887361) HR Haley R. Member Engagement > "We love because Novi is well designed and intuitive, but mostly because the support staff is amazing!" [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7089688) AM Anna M. Marketing & Membership Manager > "In general - we came to a point where we were very frustrated with our previous AMS for a number of reasons." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___4772943) JS Jane S. Special Projects > "It was (and continues to be) the best decision we've ever made to switch to them to manage our association." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7083547) Anna M. Operations Director > "We have yet to find faults despite trying to break the system." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___4843654) VR Verified Reviewer Membership Experience and Education Director > "Novi is built on QuickBooks, so the integration is seamless." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6867463) KS Kyle S. Accounting and Operations Manager > "There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2782433) SH Susan H. Executive Director > "The Help Center staff members are always so very helpful when I have questions regarding any process(es) in our Novi System, and if they..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___4886162) BP Brandy P. Director of Events, Education, Meetings, Programs > "With salesforce, I had to find and hire a consultant who would take weeks to change a field, or write a report, or fix a marketing cloud bug." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2780937) PH Paula H. Accounting Database Manager > "The customer service response is like no other." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___7117438) VR Verified Reviewer Digital Projects Coordinator > "The biggest issue we have is with the way Novi AMS recognizes or does not recognize users to log in or not." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2781068) AC April C. Education and Member services Manager > "As well as being able to create groups, this allows us to narrow down our target audience of members to ensure that we are getting the..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___5039077) AA April A. Director of Events & Advertising > "I don't love the financial piece being through Quickbooks Online or I wish Novi could have/should have offered training on Quickbooks Online..." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2780463) SF Sarah F. Vice President Operations > "Novi has allowed out team to become incredibly efficient, which in turn allows us to be creative and innovative. " [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6294183) SL Sylvia L. Association Executive > "Some features can be confusing or are not simplified." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2780471) HC Heather C. Executive Director > "As a small affiliate, NOVI feels like another partner in our day to day operations." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6795393) DW Darlene W. Director of Member Services > "Our old software made zero improvements and we're not nearly as helpful. " [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2791291) KM Kendall M. Director of Grants and Quality Data > "I would absolutely recommend Novi to my peers, whether you're a small and mighty association or a larger organization." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6864985) MS Mark S. Controller > "I can't think of anything that I don't like or that needs to be improved. " [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2780655) KF Kim F. COO > "It is very intuitive and there always seems to be a work-around for custom needs." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___6363720) LB Lacie B. Association Executive > "I honestly think of anything that NOVI is lacking." [See full review](https://www.capterra.com/p/188714/Novi-AMS/#Capterra___2780721) [View Reviews](https://www.capterra.com/p/188714/Novi-AMS/reviews/) ## User interface 4.90 (151) 4.89 (122) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ToucanTech Top features 37/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/140805/ToucanTech/#features) Novi AMS 34/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/188714/Novi-AMS/#features) ### Recognition No recognitions have been awarded to ToucanTech No recognitions have been awarded to Novi AMS ### Deployment & support ToucanTech Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Novi AMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ToucanTech - By ToucanTech - Located in United Kingdom - Founded in 2014 Novi AMS - By Novi AMS - Located in United States - Founded in 2015 ## 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