# Compare Filevine vs CARET Legal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Filevine and CARET Legal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140815-144573/Filevine-vs-CARET-Legal

---

# Filevine vs CARET Legal Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FilevineCARET Legal2/4 selected

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.4 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

[## Filevine](https://www.capterra.com/p/140815/Filevine/)[4.4 (285)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [285 reviews](#user-reviews)

Positive

249

Neutral

9

Negative

27

[## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

133

Neutral

9

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,977 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Client Management

4.6

Document Management

4.4

Billing & Invoicing

4.1

Case Notes

4.5

Task Management

4.3

77%Fit

Feature ratings

Client Management

4.1

Document Management

4.0

Billing & Invoicing

4.0

Case Notes

4.4

Task Management

4.0

User satisfaction

User satisfaction

4.4

User reviews[285](https://www.capterra.com/p/140815/Filevine/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.4

User reviews[154](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Filevine is used by law firms, personal injury attorneys, family law practitioners, mass tort litigators, immigration lawyers, insurance defense attorneys, criminal defense lawyers, and counsel.

Best for

CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs.

## User reviews

Pros & cons

DC

Drew C.

IT support

> "Over-promise, under deliver on the actual product. If you are an enterprise level law firm, maybe this product is..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

VR

Verified Reviewer

Attorney

> "This was for a new firm too, so it shouldn't have been that complicated since there were no cases to transfer over, but..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7080244)

SS

Shenella S.

Business Development Team Leader

> "Good and secure software that makes document and client management more efficient."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

DC

Drew C.

IT support

> "Vinetegrate failed to communicate critical requirements upfront (e.g., need for CSV files), resulting in avoidable..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

PL

Patrica L.

Negotiator

> "What I like most about file vine is the ease of being able to stay on tasks with reminders and very well designed to..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243269)

DC

Drew C.

IT support

> "Communication gaps continued regarding data migration, technical support, and additional changes (such as required API..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

AE

Alex E.

Director of Finance and Human Resources

> "The thing I like most about Filevine is the ability to customize their software to fit your companies needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

Jetta H.

Intake Zar

> "There isn’t much I dislike about Filevine; however, I have heard it can be a bit expensive, and it’s important to..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7072334)

TO

Toni O.

Accounting

> "I like the customization to our needs, along with the features of setting reminders"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236544)

DC

Drew C.

IT support

> "They charged $60k upfront for services and add-ons that were not only never used, but never setup or even deployed to a..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

BH

Ben H.

Attorney

> "I love the organization of case notes, text to client, emails to and from the file, organization of meds, doc gen of..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6085840)

MR

Melinda R.

Attorney

> "Difficult to use 2) AI is horrible 3) You have to apy to learn it and getting help after you pay $750 for an hour's..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6812103)

BK

Belinda K.

Chief Operations Officer

> "Filevine is really customizable which is great because we can tailor it to the needs of our firm."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6593409)

AE

Alex E.

Director of Finance and Human Resources

> "In addition, the search feature, while wide, is also inefficient and doesn't show you the most logical result at the..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

ME

Michael E.

Lawyer

> "Filevine is very good at managing documents and case flow. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6234637)

MB

Matt B.

Owner

> "I had to threaten them with arbitration just to get out of their AI product, which was barely usable and not ready for..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

DR

Dionel R.

Intake Speacialist

> "The way it allows to you to work efficiently and organized"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6663085)

DC

Drew C.

IT support

> "The schedule was strict for the company, but vendor requirements shifted after work began, leading to delays."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

JB

Jake B.

Attorney

> "Filevine made it easy to learn how to use it, and gave concise explanations for everything it offers during training."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

Miguel S.

President

> "I did not have a good experience as we are not a lawfirm and they do not have any templates that could have been shared..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6873769)

JH

Jessica H.

Settlement Specialist

> "I'm looking forward to learning more about utilizing FV to its full potential, tips and tricks to help in customizing..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6031097)

SS

Shenella S.

Business Development Team Leader

> "Customer support is slow to respond and the software is quite pricey comparatively."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

ME

Michael E.

Lawyer

> "Also, being cloud based, it is accessible on my phone when needed."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6234637)

MR

Melinda R.

Attorney

> "I tried to get out of the contract but htey didnt care and I am stuck with a bill every month for a horrific product."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6812103)

MB

Matthew B.

Attorney

> "Ease of use and lots of options to assist in optimizing your case management system."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

LR

Leslie R.

Director

> "The features were never delivered or late, leaving us without accountability or resolution."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7012496)

Andrea Yarlyn Q.

owner

> "I like it because I no longer have to search through multiple folders and scattered systems now everything is in one..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

LR

Leslie R.

Director

> "This situation borders on fraudulent, and the lack of professionalism and responsibility is deeply concerning."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7012496)

LB

Laura B.

Legal assistant

> "Flexibility and user friendliness are my favorite features."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6237178)

WE

Wendy E.

CFO

> "I am still being billed for modules that I cancelled years ago and have presented proof of the cancellation to them..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

KC

Kanon C.

Lawyer

> "We love filevine because it helps bring our team together."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236525)

DL

David L.

Managing Attorney

> "The software has many glitches and the wait to get assistance is limited. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

DF

Devin F.

Intake

> "Overall, it gives me an easy was to generate documents for clients."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6710468)

MB

Matthew B.

Attorney

> "Also, some of the automations and small fixes are slow to get implemented."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

Andrea Yarlyn Q.

owner

> "I love that you can configure the platform to my specific needs and customize it to fit the way I work."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

JG

Justin G.

Paralegal

> "The difficulty of navigating the documents received from the referral company."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6573776)

DC

Debbie C.

Office manager

> "Most exciting is the fact that as a office manager I see more and more resumes coming into my office showing applicants..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227239)

WE

Wendy E.

CFO

> "They never respond to anything I send - but just keep sending reminder invoices."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

OV

Olivia V.

Client Care Specialist Coach

> "Easy to navigate and tailor to our firms needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6238811)

DL

David L.

Managing Attorney

> "The onboarding is through 3rd party and has significant costs and delays. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

NW

Nick W.

Attorney

> "The integration was fairly seamless."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236770)

MB

Matt B.

Owner

> "Cost prohibitive."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

TC

Tiina C.

Legal Assistant

> "Being able to use the product anywhere I have an internet connection and it being fully functional."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6228051)

MB

Matt B.

Owner

> "They will “lawyer” you rather than work with you."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

MH

Monica H.

Immigration Attorney

> "Many features that compartmentalizes the information needed for case management."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227441)

SA

Sarah A.

legal assistant

> "calendar function is unreliable."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243088)

DS

Daniel S.

Attorney

> "The shipped product is rough, but fully customizable for your work flows. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6035580)

NM

Nicole M.

Director of Operations

> "Their billing and sales team could use some training."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6378100)

KD

Kimia D.

Paralegal

> "It's very easy to navigate client files as well as customize tabs to your own liking."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227379)

JB

Jake B.

Attorney

> "The layout seemed aesthetically clunky compared to other softwares."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

KB

Kim B.

Office Manager

> "Training videos were good"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243113)

DL

David L.

Managing Attorney

> "Software is limited and not worth the costs or the hassle."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

EM

Elijah M.

Legal Assistance

> "Overall, it's been a great site for a newcomer like me, and making everything easy and organized for all legal..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227363)

KW

Katherine W.

attorney

> "The "deadline chains" cannot be modified in the client's file and you have to turn off automatic calendaring for many..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___3815911)

AP

Abigail P.

Front Desk Receptionist

> "Filevine is super easy to use and is great for daily work."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236921)

BK

Belinda K.

Chief Operations Officer

> "They are always referring you to third party vendors. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6593409)

LL

Lola L.

Paralegal

> "it is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243094)

WE

Wendy E.

CFO

> "Customer service is as bad as I have ever experienced in any company anywhere. "

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

CL

Carolyn L.

paralegal

> "It has been incredible and useful helpful and important."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236947)

MB

Matt B.

Owner

> "Worst customer support I’ve ever encountered."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

AS

Amy S.

Attorney

> "Customer Support is great - quick and knowledgeable."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243410)

KW

Katherine W.

attorney

> "As a result of these deficiencies, we have to convert and manipulate pdf documents using Adobe, save them into our..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___3815911)

PL

Patrica L.

Negotiator

> "I would highly recommend the product in the industry."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243269)

PB

Pamela B.

Accounting

> "Also, not able to delete a note if you put in wrong file."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6229843)

PB

Pamela B.

Accounting

> "Also, nice to be able to just drag documents into matter."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6229843)

SJ

Sumit J.

Legal assistant

> "FV pdf editor lacks features which is available in adobe pdf."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227621)

TM

Timothy M.

Office Services Specialist

> "I also love the ability to hashtag certain docs with passwords such as for medical records and the various views you..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2794822)

MF

Mariana F.

Paralegal

> "Time loading information and sometimes the project vitals doesnt load"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227189)

ZV

Zack V.

Quality Assurance Manager

> "Filevine has been very open and receptive of our feedback, and are consistently improving Filevine."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6228241)

DS

Daniel S.

Attorney

> "Initially, the data import from a prior system did not go well. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6035580)

JL

Jane L.

Case Manager

> "The integration - being able to fax, save as a PDF, preview and rename documents, & send secure documents (such as..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2799751)

DL

David L.

Managing Attorney

> "The service is very poor. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

TA

Travis A.

Attorney

> "It is intuitive and customizable. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078739)

JL

Joel L.

CEO

> "FileVine seems like the admin department has a lot of growing pains--really messy. But this is just another step in a..."

[See full review](https://www.capterra.com/p/140815/Filevine/#GetApp___3995340)

AL

Andrea L.

Director of Marketing

> "Filevine is a great asset to your law firm once fully customized. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078386)

KM

Kristine M.

Paralegal

> "Sometimes it can be confusing to access certain things in the program"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227179)

KM

Kristine M.

Paralegal

> "It is easy to access, very organized and super beneficial to me in completing my daily tasks."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227179)

KB

Kevin B.

Owner

> "Zero customer support once they got my money and a signed contract act"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6190027)

RL

Ramon L.

Office manager

> "The fact other software integrates into filevine it makes it a one stop shop for our employees."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___4578094)

JL

Joel L.

CEO

> "The doc mgmt and calendar are worthless so we use Google Drive and G-Calendar instead. "

[See full review](https://www.capterra.com/p/140815/Filevine/#GetApp___3995340)

[View Reviews](https://www.capterra.com/p/140815/Filevine/reviews/)

KR

Kayla R.

Office Manager and Paralegal

> "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

Todd E.

Managing Partner

> "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SO

Susan O.

Office Manager

> "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DD

Donna D.

Managing Partner

> "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623)

VB

Vanessa B.

Office Manager

> "We can easily keep all of our matters in one place and can access them from any device which is very helpful."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

JY

Jacob Y.

Shareholder

> "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have to..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

SB

Syretha B.

Firm Administrator

> "There are times when we experience random glitching, super-slow periods and downtime."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351)

BS

BRITTON S.

Firm Administrator

> "We have many remote employees and knowing they can access in the office or on the road makes it very convenient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

VB

Vanessa B.

Office Manager

> "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

BS

BRITTON S.

Firm Administrator

> "I like that it is a web-based system that lets you access it wherever you are. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

EG

Erin G.

Paralegal

> "Sometimes Caret glitches or is down and it is very incontinent."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124)

JY

Jacob Y.

Shareholder

> "Their financial reporting is better than what I’ve seen with lighter practice management tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

NM

Natalya M.

Chief Operating Officer

> "They have an outsourced technical support team with which I've constantly encountered communication issues with."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

KH

Kate H.

Bookkeeper

> "It is convenient both for accounting and for managing clients' legal cases."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

PW

PHILLIP W.

Attorney

> "The software is buggy and the company couldn't care less about improving the product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and resolve any..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

DF

Daymaris F.

COO

> "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the issues..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684)

SO

Susan O.

Office Manager

> "Caret Legal saves us time and helps the office run smoothly."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

CM

C M.

Owner

> "Turns out, they eliminated the plan I was on and doubled my annual charge! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256)

BR

Brooke R.

Personal Injury Paralegal

> "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626)

JY

Jacob Y.

Shareholder

> "Compared to other platforms, the UI isn’t the most intuitive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

KR

Kayla R.

Office Manager and Paralegal

> "It’s efficient, reliable, and genuinely improves my day-to-day workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

PW

PHILLIP W.

Attorney

> "The billing (Accounting) program is almost worthless."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

JY

Jacob Y.

Shareholder

> "I’d recommend it for mid-size firms that want automation and advanced reporting."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

PW

PHILLIP W.

Attorney

> "Would NOT recommend using CARET, especially the accounting program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SO

Susan O.

Office Manager

> "The platform is reliable, easy to navigate, and has noticeably improved our workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

LR

Lee R.

Attorney

> "Difficult to track and save emails which caused me to seek out a different product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464)

JS

Jesus S.

IT Admin and Administration

> "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365)

Todd E.

Managing Partner

> "Lots of employee turnover. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

JH

Jennifer H.

Paralegal

> "We have no complaints and are always able to obtain help if we need it in a timely manner."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007)

Todd E.

Managing Partner

> "Poor management. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

NM

Natalya M.

Chief Operating Officer

> "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

AF

Alex F.

Attorney

> "Customer service is useless and sends generic messages asking to perform various steps - none of which work."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

AF

Alex F.

Attorney

> "Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

JB

Jim B.

Attorney

> "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309)

SO

Susan O.

Office Manager

> "I’d definitely recommend it to other law firms looking to streamline their operations."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Email on desktop software or mobile app has not been working for over a week! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

SO

Susan O.

Office Manager

> "It’s organized, intuitive, and easy for our whole team to use."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Overall, the program is very slow and takes time to perform most tasks. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

VB

Vanessa B.

Office Manager

> "I have been using Care for 6 years and I have found it to work very well for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

MW

Michael W.

Chief Legal Officer

> "Caret purchased Zola and the transition has not been optimal."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830)

AY

Alisha Y.

Solicitor

> "We use the mobile function instead of desktop frequently as the layout is great."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798)

SC

Susan C.

Attorney

> "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along with..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788)

KH

Kate H.

Bookkeeper

> "It is quite simple and convenient, and also easy to learn."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

VR

Verified Reviewer

Attorney/Owner

> "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AJ

Amy J.

Forensic Psychologist

> "Aside from customer service and calendaring issues, it has been amazing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826)

AF

Alex F.

Attorney

> "They ruined a good practice management program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

Ulrich N.

Doctor

> "I manage my files efficiently, organize my documents and track my time."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6022986)

CW

Conner W.

Operations Manager

> "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your own..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997)

CH

Charlie H.

Managing Partner

> "We also love the integration between Zola Suite and Outlook for calendar management, Zoom for coordinating Zoom meetings with our..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3539372)

VR

Verified Reviewer

Attorney/Owner

> "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AD

Austin D.

Owner and Founding Attorney

> "The best features of ZolaSuite for my firm is it's integration with Google Business for email, the fact that it has full-accounting..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3525176)

AM

Andrew M.

Controller

> "I am desperate for a journal entry identifier. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659)

Joseph M.

Associate

> "The way I run my law firm has been completely revolutionized by this all-encompassing software."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

KG

Katherine G.

Attorney

> "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072)

Joseph M.

Associate

> "Any legal professional looking to improve efficiency and optimize their process should definitely consider using it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

JA

Jennifer A.

Attorney - Solo

> "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931)

Joseph M.

Associate

> "Additionally, whenever I've needed advice or had issues, the quick and helpful customer care staff has been a great help."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4804420)

Michael G.

Managing Partner

> "We are spending less time to get bills out, and they are going out faster."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662)

[View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

## User interface

4.45 (285)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)

4.45 (154)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Filevine

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/140815/Filevine/#features)

CARET Legal

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/144573/CARET-Legal/#features)

### Recognition

No recognitions have been awarded to Filevine

No recognitions have been awarded to CARET Legal

### Deployment & support

Filevine

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CARET Legal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Filevine

-   By Filevine
-   Located in United States
-   Founded in 2014

CARET Legal

-   By CARET
-   Located in United States
-   Founded in 1983

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