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AutoServe1 is designed for the industry-leading auto service centers who want to bring more education and transparency to their customers using photo and video inspections.
The tool is designed for technicians, shop owners, shop managers, general repairs shops, collision repair shops, multi-shop operations, automotive schools, and automotive dealerships.
They say pictures are worth a thousand words (and they are), but the videos are fantastic (show a picture of a worn ball joint - VIDEO!). We also deal with a great number of fleet customers.
Sometimes have problems with transferring orders from Mitchell software. If there are internet problems, the system is not functional.
Excellent tool for consultation with customers, great visual aid, positive feedback from customers, has helped sell vehicle maintenance.
Delay times, connectivity / drop outs, sometimes pictures do not come through and/or the drop down selections are not what the tech had chosen.
Improved communication and trust with our customers. Improved inspections with pictures.
Can be unreliable at times affecting workshop productivity, pictures can be missing once the inspection has been finished.
The ability to capture pictures and video from our vehicle inspections it's a huge step forward in being able to gain customers' trust.
The glitches create problems and delays. Sometimes system goes down.
I enjoy the ease of use Alldata has compared to other repair programs. I also enjoy that Alldata gives you OEM part numbers on the same page as it shows you labor times for that part.
This the worst customer service i have ever seen in years. This company is fraud and be aware of sales people.
I love that it is a quick reliable tool to assist in diagnosing and repairing a vehicle in a timely manner.
System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.
We can quickly get information needed to complete repairs on most vehicles. The level of detail given to help our mechanics complete repairs is impressive.
They charged too much after identafix came out.
I would recommend AllData if you're familiar with the software already and know which parts are very reliable and which ones are not.
There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close.
AutoServe1
Top FeaturesALLDATA
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