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AutoServe1 is designed for the industry-leading auto service centers who want to bring more education and transparency to their customers using photo and video inspections.
Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.
They say pictures are worth a thousand words (and they are), but the videos are fantastic (show a picture of a worn ball joint - VIDEO!). We also deal with a great number of fleet customers.
Sometimes have problems with transferring orders from Mitchell software. If there are internet problems, the system is not functional.
Excellent tool for consultation with customers, great visual aid, positive feedback from customers, has helped sell vehicle maintenance.
Delay times, connectivity / drop outs, sometimes pictures do not come through and/or the drop down selections are not what the tech had chosen.
Improved communication and trust with our customers. Improved inspections with pictures.
Can be unreliable at times affecting workshop productivity, pictures can be missing once the inspection has been finished.
The ability to capture pictures and video from our vehicle inspections it's a huge step forward in being able to gain customers' trust.
The glitches create problems and delays. Sometimes system goes down.
I like this software because it's easy to use and understand. It allows me to keep in touch with my customers and keep them satisfied - great customer service.
I've spent over $8,000 with them and I have received maybe 3 bad leads, and some poor excuse for content. They sometimes don't even respond to my emails.
They help my business make money, They are always there when I need help, and they are good at what they do.
I might as well took 9,000 and lit it on fire and thats the same I got from spending it on these guys. They also probably have over 800 reviews to drown out all the "real" reviews they get.
I approached Marketing360 with high hopes and optimism, believing they would be the perfect solution to boost my business's online presence and increase customer engagement.
Lack of results, lack of creativity, lack of support.
It is very easy to understand and navigate. I love how it integrates with all of the appropriate channels.
I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.
AutoServe1
Marketing 360
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