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Rain specializes in niche retail markets including Music, Ski, Surf, Dive, Toy, Apparel, Quilt, Sewing, and Craft stores. It simplifies business operations and helps increase total sales.
Small to large retail business owners who are serious about POS, inventory management, customers and employees.
In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.
We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint.
Customer service has always been responsive and helpful to resolve any difficulties promptly. The value for the cost is excellent.
The website builder is so bad that I am looking for another alternative but the initial setup fee was so high it really does sting to switch to another provider (maybe that was the point).
Overall, the experience has been very good. Implementation was easy and the support was excellent.
We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi.
M very happy overall and customer service/support are very good - the tech folks are knowledgeable, patient and kind.
It was a rough year and a half trying to operate a business with that many mistakes from their side.
We’re thrilled with WooPOS. It’s reliable, easy to use (even for new staff) and it quickly became the backbone of my daily business operations.
It can be very frightening and overwhelming to non savvy users (as opposed to simpler alternatives).
Ease of use, and ability to upload Gift Card in batch. Tracking is excellent and feature to control the card and use of card by customers.
Woocommerce sometimes experience problems if some of the plug-ins are not updated together with Woocommerce.
The greatest benefit is that we are able to create e-commerce websites for customers. People don't always want to work with Amazon and want something that they own.
If you are a novice at technology it is difficult to set up the plugin, understand what everything does -- overload of options -- and manage ( keeping up to date with products).
I use WooCommerce for all of my WordPress Ecommerce projects, it's reliable and easy to customize on the frontend, and clients are happy with it once they get used to using it.
The interface and complicated setup. The system is hard to set up as it doesn't link easily with the SQL database.
Carolyn I.: Hi, my name is Carolyn. I'm the president of a music school. I'd like to give Rain POS a five out of five. For more reviews like this, click below. Before using Rain POS, I used QuickBooks POS, which we used for about six or seven years. I found that it took too much memory and it was syncing with our QuickBooks Database and it got way too expensive. I chose Rain POS because they were a startup company at the time, and they were marketing a software that both provided for POS, on a remote for a remote customer, as well as in-person customer, as well as a website. I liked that they had that dual interface for remote customers and in-person. But what I came to find out was that being able to control our own website in a very user-friendly way was one of the biggest assets for us. Getting onboarded with Rain POS wasn't completely easy. I think it took some time to get used to, but once we started working on it and getting used to the system and calling the customer support many, many times, I think we got into a place where we were all comfortable using the system. So it wasn't easy, but it paid off. In the end, we were able to really benefit from the system. I would tell someone to give Rain a try. Keep your old software going in case it doesn't work, but I think you'll find it to be a very good option. So give it a try.
Greg G.: Hey, my name's Greg, I'm a small business owner. I give WooPOS a three out of five. And for more views like this, go ahead and click below. So before using WooPOS, our business was actually just using invoicing. So we use PayPal invoices, and occasionally, we just follow the email. So this is a great way to really start capturing money right at the point of sale. Yeah. So we chose WooPOS for a variety of reasons, but primarily, it was because it integrated with some of the other existing systems we had. We had our website that we sort of served our customers through and they actually had a nice WordPress plugin. So in that sense, we were actually doing those sales online, but that was really important to us, and we didn't want to have to build out our own infrastructure to sort of support that, so this has made it really easy to sort of transition over in that sense. Getting started with WooPOS was ... I would say it was decently easy. It was certainly easier than the alternative that we had in mind, which was building out our own solution. We were going to do that online, and that would've been hard to do on a WordPress site. But WooPOS, they made it very easy to sort of have this plugin and it served our needs pretty quickly. The customization options were left a bit to be desired, but it wasn't terrible, and it certainly had a lot of the functionality we needed right out of the box. So if you're considering WooPOS as an option for yourself, I would encourage you to look at a few things. One, why is this option interesting to you? Are they offering something unique that perhaps another POS service such as Square or Toast isn't ... I know toast is more on the restaurant side, but I think if I were to go back, I would probably use Square for my point of sale services specifically. If it's to integrate for a web storefront, I guess WooCommerce really has that, they do a lot of these online storefronts. It's a good option. It's certainly not bad. I think it makes it pretty easy on some of these other site-building platforms. But if you're starting out fresh, Shopify is probably the way to go in that sense.
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