# Compare BuzzBoard vs Zendesk Sell 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BuzzBoard and Zendesk Sell based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140974-199865/BuzzBoard-vs-Zendesk-Sell

---

# BuzzBoard vs Zendesk Sell Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuzzBoardZendesk Sell2/4 selected

[BuzzBoard](https://www.capterra.com/p/140974/BuzzBoard/)[4.3 (143)](https://www.capterra.com/p/140974/BuzzBoard/reviews/)

[Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)[4.3 (160)](https://www.capterra.com/p/199865/Zendesk-Sell/reviews/)

[## BuzzBoard](https://www.capterra.com/p/140974/BuzzBoard/)[4.3 (143)](https://www.capterra.com/p/140974/BuzzBoard/reviews/)

Starting Price

$1.00

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

KO

JD

KV

Based on [143 reviews](#user-reviews)

Positive

124

Neutral

18

Negative

1

[## Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)[4.3 (160)](https://www.capterra.com/p/199865/Zendesk-Sell/reviews/)

Starting Price

$19.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [160 reviews](#user-reviews)

Positive

135

Neutral

13

Negative

12

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 5,981 reviews from lead management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

CRM

NA

Contact Management

5.0

Lead Capture

4.8

Prospecting Tools

5.0

Lead Generation

\--

73%Fit

Not enough reviews

Feature ratings

CRM

4.8

Contact Management

4.6

Lead Capture

3.8

Prospecting Tools

3.8

Lead Generation

2.0

User satisfaction

User satisfaction

4.3

User reviews[143](https://www.capterra.com/p/140974/BuzzBoard/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.4

Customer support

4.4

User satisfaction

4.3

User reviews[160](https://www.capterra.com/p/199865/Zendesk-Sell/reviews/)

Ease of use

4.4

Functionality

4.0

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

$1Not provided by vendor

-   Free version
-   Free trial

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for marketing providers, agencies, and multi-team delivery organizations serving SMBs.

Best for

For B2B sales leaders leading 20-250 person sales team.

## User reviews

Pros & cons

KO

Kinney O.

Sales and Marketing Specialist

> "I use it each day to help filter my prospects by vertical and it makes quick work so i can get..."

[See full review](https://www.capterra.com/p/140974/BuzzBoard/#Capterra___6789522)

KR

Kyle R.

Account Manager

> "The tool isn't perfect and inaccuracies are common."

[See full review](https://www.capterra.com/p/140974/BuzzBoard/#Capterra___6575605)

JD

Jennifer D.

Digital Media Executive

> "I have used it for business analysis and lead generation and it has done everything that I have..."

[See full review](https://www.capterra.com/p/140974/BuzzBoard/#Capterra___5019873)

BS

Becca S.

Marketing Consultant

> "I think the categories are too broad. "

[See full review](https://www.capterra.com/p/140974/BuzzBoard/#Capterra___3003511)

[View Reviews](https://www.capterra.com/p/140974/BuzzBoard/reviews/)

Bo K.

Customer Service Ambassador

> "Uses a data mining terminology, gives you the forecast, and the great feature is you can see changes by adding or..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___6525193)

SP

Sonu P.

Systems Analyst

> "There are also a few small things in the UI that feel a bit basic, especially when you’re handling more complex..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___7137749)

SP

Sonu P.

Systems Analyst

> "Also, the mobile app is actually usable, which helps when you’re not at your desk."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___7137749)

Stanko T.

VP Product Development

> "Long term usage is impossible due to serious bugs and inability or unwillingness of their team to solve it."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___6496359)

SP

Sonu P.

Systems Analyst

> "We’ve been able to keep our pipeline organized and improve visibility across the team."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___7137749)

Stanko T.

VP Product Development

> "Reporting serious bugs to a rudimentary bot is never a good way forward."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___6496359)

SP

Sonu P.

Systems Analyst

> "I like how simple and clean the interface is compared to some other CRMs we’ve tried."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___7137749)

RG

Rissa G.

Sr. Dir. of Marketing and Communications

> "After over 6 months of the team not being able to connect their emails so the rest of the team could see..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___6241308)

VR

Verified Reviewer

Customer Support Representative

> "It has intuitive sales management tools such as automated auto-messaging of customers.3."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___5037592)

VR

Verified Reviewer

Customer Support Representative

> "It has a steep learning curve which might be a discouraging factor for some.3."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___5037592)

Juan Esteban M.

Senior Managing Director

> "Zendesk Suite is a website that meets the basic requirements to be a quality site that offers its customers several..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___4802027)

AW

Andrew W.

CEO

> "No login, no access to information, and no support."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3915873)

Juan Esteban M.

Senior Managing Director

> "For customers who are happy with Zendesk Suite, it makes the experience of visiting a museum more personalized and..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___4802027)

SG

Suzanne G.

Marketing Manager

> "The main reason we chose Zendesk Sell was because we wanted to integrate our sales and support instances, but we were..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3239179)

SU

Solomon U.

Consultant

> "The zendesk was useful in reaching customers and keeping databases on sales and promotions leads conversion."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3995279)

SG

Suzanne G.

Marketing Manager

> "It's impossible to rearrange columns in reports and you can't filter on certain things."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3239179)

SU

Solomon U.

Consultant

> "Zendesk sell offers more features for marketing and adds on the zendesk platform for companies."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3995279)

SG

Suzanne G.

Marketing Manager

> "Their support was AWFUL; they routinely took SIX WEEKS to respond to urgent requests from us, and even then they..."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3239179)

VR

Verified Reviewer

Customer Support Representative

> "Its email integration feature is amazing and easy to use."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___5037592)

VR

Verified Reviewer

Sales Strategy and Operations

> "Really not intuitive."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___4322552)

AW

Andrew W.

CEO

> "It was a great crm, no fluff, just basic CRM features that worked really well."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___3915873)

VR

Verified Reviewer

Sales & Product

> "Leads and contacts are separate which can create duplicate issues."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___2847043)

MG

Maud G.

Digital Marketing & Communications Manager

> "The easiest way to increase sales."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___4204474)

KJ

Kay J.

Associate

> "The only thing that really gets in the way is the pricing."

[See full review](https://www.capterra.com/p/199865/Zendesk-Sell/#Capterra___2931549)

[View Reviews](https://www.capterra.com/p/199865/Zendesk-Sell/reviews/)

## User interface

[BuzzBoard](https://www.capterra.com/p/140974/BuzzBoard/)

4.27 (143)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

BuzzBoard

18/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   CRM
-   Customizable Fields
-   Document Storage
-   Drag & Drop
-   Email Marketing
-   Email Tracking
-   For Sales Teams/Organizations
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Nurturing
-   Lead Qualification
-   Lead Segmentation
-   Monitoring
-   Opportunity Management
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Sales Forecasting
-   Sales Reports
-   Sales Trend Analysis
-   Social Media Integration
-   Source Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/140974/BuzzBoard/#features)

Zendesk Sell

Top features

36/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   CRM
-   Customizable Fields
-   Document Storage
-   Drag & Drop
-   Email Marketing
-   Email Tracking
-   For Sales Teams/Organizations
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Nurturing
-   Lead Qualification
-   Lead Segmentation
-   Monitoring
-   Opportunity Management
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Sales Forecasting
-   Sales Reports
-   Sales Trend Analysis
-   Social Media Integration
-   Source Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/199865/Zendesk-Sell/#features)

### Recognition

No recognitions have been awarded to BuzzBoard

No recognitions have been awarded to Zendesk Sell

### Deployment & support

BuzzBoard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zendesk Sell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BuzzBoard

-   By BuzzBoard
-   Located in United States
-   Founded in 2014

Zendesk Sell

-   By Zendesk
-   Located in United States
-   Founded in 2007

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Contact vendor for pricing

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