Process Shipper vs Easyship: Which is a better fit?

Integration with UPS and Fedex works well. And the ability to important mass quantities of drop shipments and have them show up in pace is great.

When doing bulk shipments the import will fail and you will get a completely unhelpful generic error so it is hard to troubleshoot what the error is. International shipments generally don't work.

I like that if I choose I can enter any given address one time and the system will save it. Then if I ship there again, I do not have to type it all out again.

Inability to prevent a shipment from shipping when an order does not have a Job Number. Also inability to move shipments from one job to another if a wrong job number is supplied.

I love that fact that it will email when a shipment is processed. I can choose myself, if I just want to know when something is headed to a vendor or something.

After numerous webexes, delays and lack of results, my team dug into it and discovered that there is problem with the a multiplier in the ProcessShipper code.

It is great how easy it is to UPS or FedEx a package within PrintSmith.

There is always an error, so we've stopped using Process Shipper for Canadian shipments. We reached out to Process Shipper support over a year ago to try to trouble shoot it.

Support is responsive and helpful. I like how it gives me and my customers a choice of who they like to ship with and the costs are displayed upfront without any surprises.

I've had unauthorized charges placed on my account from a customer redirecting a shipment but no request from our end, when questioned, no response - still charged for this.

Easyship has been of a great help and flexibility from the beginning. They have shown great flexibility and adapted to our business and shipping problematic.

If anything is lost, damaged, couriers don't pick up even after 2+ business days - don't expect their customer service team to even reply.

Easyship is a great tool for helping us scale our store, offering convenient and cost-efficient solutions. Customer service is also great.

I have personally weighted parcels to the nearest gram before shipping them, and still been charged extra $50-60 for most shipments, sometimes months later.

Access to discounted shipping rates is very nice, easy to set up and affordable, great for shipping domestic and international.

Incorrect paperwork given. Lack of instructions for shipments.