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MiVoice Business Solution vs Tossable Digits: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 2,363 reviews from Business Phone Systems users.
% Fit
Missing features
Not enough reviews
Feature ratings
Call Routing
3.9
Mobile Access
3.4
Call Transfer
3.8
Call Recording
NA
Call Center Management
4.3
% Fit
Missing features
Feature ratings
Call Routing
4.6
Mobile Access
4.5
Call Transfer
NA
Call Recording
4.3
Call Center Management
NA
User satisfaction
4.2
User reviews284
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
3.9
4.7
User reviews123
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

From an individual person to a large business, we have the ability to be as simple or complex as you need us to be.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-1b28098f-656d-4d24-c2d7-08d99425c256
Bernard G
Cloud Applications Consultant
4.0

Bernard G.: I'm Bernard, Unified Communications Cloud as a service consultant. I rate the Mitel MiCloud Connect a four out of five. For more information about the Mitel suite of solutions, click below. The solution used before the Mitel MiCloud Connect was the ShoreTel On Premises Phone System, which was working fine but did not provide the same level of functionality for operation via the cloud. Switching from the On-Premise Legacy System to the MiCloud Connect Solution was by far the easiest alternative than going to other cloud solutions. By leveraging the on-premise phones, it was very easy to migrate the solution to the cloud, make it easy for the employees, and the end result was a pure cloud solution became available. Getting started with Mitel MiCloud Connect is very easy if you have a existing compatible phone system. If you do, then switching is very easy. You actually migrate the users and the telephone circuits to the cloud and it's made very, very simple for the employees to essentially on a Friday go home, have the switching done on a weekend, and have it up and running on Monday with no disruption to the business. It's very, very easy for employees to now even greater access to cloud services like Mobile Access than ever before. My recommendation for anyone evaluating MiCloud Connect is to assess the importance of keeping the existing Legacy phones in use for the service. If you can use the existing phones and they're compatible with the service that you're evaluating, that's a definite advantage. However, if more employees are using their iPhones and MacBooks and PCs as their preferred device, then you may want to consider another pure cloud solution like Zoom or the Microsoft Team Solutions which also support certain on-prem's devices as needed.

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MiVoice Business Solution

24/50
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Disposition
  • Call Logging
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Communication Management
  • Contact Database
  • CRM
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Fax Management
  • Interaction Tracking
  • Monitoring
  • Multi-Channel Communication
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • SMS Messaging
  • Third-Party Integrations
  • Activity Tracking
  • API
  • Automated Attendant
  • Call Center Management
  • Call Conferencing
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • IVR
  • Live Chat
  • Mobile Access
  • PBX
  • Predictive Dialer
  • Queue Management
  • Real-Time Data
  • Reporting & Statistics
  • Video Conferencing
See All features
Hide Business Phone Systems Software Features -

Tossable Digits

Top Features
30/50
Show Business Phone Systems Software Features +

MiVoice Business Solution

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Tossable Digits

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MiVoice Business Solution
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tossable Digits
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MiVoice Business Solution
  • By Mitel Networks
  • Located in Canada
  • Founded in 1988
Tossable Digits
  • By Telusion
  • Located in United States
  • Founded in 2005
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