# Compare MiVoice Business Solution vs JustCall 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MiVoice Business Solution and JustCall based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140996-157853/MiVoice-Business-Solution-vs-JustCall

---

# MiVoice Business Solution vs JustCall Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MiVoice Business SolutionJustCall2/4 selected

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

[## MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Starting Price

$20.99/month

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

231

Neutral

38

Negative

14

[## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [224 reviews](#user-reviews)

Positive

179

Neutral

20

Negative

25

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,798 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

59%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.0

VoIP

\--

Call Routing

3.9

Call Center Management

4.3

Call Recording

NA

75%Fit

High performer

Feature ratings

VoIP Connection

4.3

VoIP

2.0

Call Routing

4.2

Call Center Management

4.3

Call Recording

4.5

User satisfaction

User satisfaction

4.2

User reviews[283](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.8

Customer support

3.9

User satisfaction

4.1

User reviews[224](https://www.capterra.com/p/157853/JustCall/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

$20.99Other, Per Month

-   Free version
-   Free trial

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

Best for

Small and mid sized businesses to large enterprises.

## User reviews

Pros & cons

AB

Adam B.

Director

> "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

LS

Laura S.

Sales/Marketing/Admin

> "There were issues all the time - poor audio... dropped calls... cannot make a call... Didn't operate correctly on a new laptop..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

LS

Laura S.

Sales/Marketing/Admin

> "It had a softphone feature via your computer which was a bonus when Covid19 hit - allowed us to work remote using the company..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

AC

Alex C.

Sales Manager

> "Can be glitchy at times, settings on things like visible voicemails for specific workgroups will un-toggle on their own or some..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

TG

Timothy G.

Registration and Records Assistant

> "I also uses the application on my iPhone 8 which allows me to step away from my computer and still be able to take calls."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

Pie O.

Premium Support

> "We also encountered some problems when integrating the calendars for MiTeam and MiCollab."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4427928)

TG

Timothy G.

Registration and Records Assistant

> "I would be very happy if the iPhone application would allow for calls to come in without it being open on my screen. Since I have..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

AB

Adam B.

Director

> "There isn’t any feature that I would say that I like the least."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

MR

Mark R.

Business Development Manager

> "Integrates well with other platforms and apps used by our company."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794)

PA

Paul A.

Manager

> "The initial setup was very difficult and there were some complex connectivity issues that would arise due to the connector being run..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3334894)

PP

Patricia P.

Office Manager

> "Allows us to work remotely without loosing the ability for our clients to contact us via our office phones"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

TL

Thomas L.

Tech Support Specialist

> "Calls drop a lot."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3580580)

AC

Alex C.

Sales Manager

> "There so many features that help get the job done!"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

JF

Jamie F.

Asset Manager

> "Employees hate it."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3533910)

WE

Will E.

Financial Counselor

> "Makes making calls a breeze, it's easy to check voicemails, and to see if other representatives are available."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616)

NK

Nick K.

I/T Manager

> "It is incredibly pricey, and unless you are set up with a very expensive yearly support agreement you cannot upgrade."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2152674)

AG

Amber G.

Tier 1 Service Desk

> "We did switch over to a new phone system because it had much more versatilely for our growing company. "

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2481388)

Kristin B.

Instructional Designer

> "We found that the MiTeam Meeting software lacked some functionality we were wanting to use on a regular basis."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2127348)

VR

Verified Reviewer

Senior Data Analyst

> "This is a straightforward softphone solution allowing me to work remotely."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2742331)

WE

Will E.

Financial Counselor

> "If someone is unavailable the calls roll to someone else."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616)

MR

Mark R.

Business Development Manager

> "Very reliable for the most part."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794)

PP

Patricia P.

Office Manager

> "Also their direct company support is sorely lacking."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

[View Reviews](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

JK

John K.

Chief Technology Officer

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RP

Ross P.

owner

> "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing,..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

JK

John K.

Chief Technology Officer

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

DM

Danielle M.

Compliance and Finance Manager

> "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

EB

Erinn B.

Client Service Specialist II

> "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

JC

Joaquin C.

Expansion Development Representative

> "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515)

VR

Verified Reviewer

Associate Director

> "The only positive I can point to is their integration capabilities, which my team did like."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

RD

Robert D.

VP

> "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

KC

Kelly C.

Operations Manager

> "The support documentation is helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

RD

Robert D.

VP

> "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

JK

John K.

Chief Technology Officer

> "I was happy to find that the support technician was knowledgeable when my microphone stopped working."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "They have 0 customer service priority and due to that, I recommend any other dialer."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

CT

Clint T.

Chief Digital Officer

> "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175)

RP

Ross P.

owner

> "They will try to pressure you with their legal team if something doesn't go your way"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "I strongly recommend that anyone considering JustCall evaluate alternative dialers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

DM

Danielle M.

Compliance and Finance Manager

> "There is no option for configuration for the company's needs in an overview and reporting is only one simple report."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

SM

Sara M.

Sales Rep

> "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321)

MT

Mike T.

Owner

> "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

SP

Sergio P.

IT Manager

> "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

VR

Verified Reviewer

Associate Director

> "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

KW

Kayla W.

Franchise Owner

> "I love the reports, integration with HubSpot, and call recording."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598)

AH

Angie H.

Partner

> "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

SB

Stefano B.

VP Operations

> "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679)

EB

Erinn B.

Client Service Specialist II

> "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

GH

Greg H.

Sales

> "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM."

[See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428)

JN

Joanne N.

Scheduling Manger

> "When creating a new message to a client it is not as easy as other platforms to see the message history."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881)

Suzi L.

Project Manager

> "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

AH

Angie H.

Partner

> "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

ACR

Ana Cecilia R.

Estimator

> "The call recording feature is also very helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

SP

Sergio P.

IT Manager

> "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

AQ

Anthony Q.

Customer Support Specialist

> "The reports were a step up from our initial call solution (Aircall)"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891)

JN

Jay N.

Installer

> "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682)

MT

Mike T.

Owner

> "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

CC

Craig C.

Owner

> "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

KC

Kelly C.

Operations Manager

> "It's easy to use and there are alot of features."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

AG

Andres G.

Finance Manager

> "From time to time, texts are not able to go out to certain numbers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764)

IGC

Iris Gerald C.

RNS Carpet Cleaning

> "More confident to provide data and info to the customer and client."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238)

CC

Craig C.

Owner

> "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

HV

Haleigh V.

Customer Service Lead

> "We are able to be in contact with our customers without any worry."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950)

CC

Craig C.

Owner

> "As a result, your JustCall account has been closed, and you will not have any access to our services."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

NN

Nick N.

Sales Director

> "Plenty of features, all combined into a single platform."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403)

CL

Cub L.

Clinical Director

> "The time it takes for their support structure to get back regarding open issues is unacceptable."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

ACR

Ana Cecilia R.

Estimator

> "It's an easy-to-use app that has several communication methods in one place."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

RD

Robert D.

VP

> "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

IL

Ina L.

Insurance Advisor

> "I think the integration with our existing program has been smooth, too."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JH

Jennifer H.

Sales Development Manager

> "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

JW

Jacob W.

Sales Rep

> "Ease of use and the ability to make and take calls anywhere."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835)

Heather T.

Medical Receptionist-Medical Assistant

> "Occasionally dropped calls or poor quality."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929)

JH

Jennifer H.

Sales Development Manager

> "It also works out from a number what the dialling code should be which when you have alot of calls to make is great for speed..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

VR

Verified Reviewer

Skilled Trades Recruiter

> "The dialer keeps refreshing once in a while. While at work, it's a bit annoying"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

ZAS

Zeanna Alexis S.

Engagement

> "Its user friendly interface and that it tracks everything."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892)

CL

Cub L.

Clinical Director

> "Also the interface is not very intuitive."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

CB

Carissa B.

Human Resources Manager

> "My company likes that you can record calls and listen to the playbacks for training purposes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163)

IL

Ina L.

Insurance Advisor

> "Personally, I found the call back feature is really annoying."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JS

Josh S.

IT Coordinator

> "With some improvements to the dashboard, it could be a great tool."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984)

MT

Mike T.

Owner

> "The las person I spoke to before cancelling, tried to argue with me about what I experienced."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

Aman K.

Researcher

> "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

DM

Danielle M.

Compliance and Finance Manager

> "The Just Call support team are very responsive but can never do anything to help. "

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

VR

Verified Reviewer

Skilled Trades Recruiter

> "JustCall is better in user interface, ease of use, and accessibility."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

PR

Pauline R.

SDR

> "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774)

HJ

Hamlet J.

CEO

> "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829)

LB

Lance B.

CEO

> "The time it takes to assign a call is too consuming be easier if could block assign."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629)

KU

KARINA U.

SDR

> "IT IS EASY TO USE ON DAILY BASES AND THE GRAPHICS ARE GOOD"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6398099)

MF

Matthew F.

Managing Partner

> "repackaged standard offers as ways of trying to fit a categoric failure."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4944934)

JZ

Janna Z.

Finance Manager

> "The bulk SMS option is great when trying to reach multiple clients at the same time."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904)

Suzi L.

Project Manager

> "For unknown reasons, some numbers may be blocked from dialing through JustCall."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

MT

Mike T.

Owner

> "It is far more cost effective that Just Call."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

LM

Luke M.

VP of Partnerships

> "Price is a little high and sometimes it takes a day to get a response from support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584)

MZ

Manuel Z.

Inbound sales specialist

> "It's okay, not the best phone app but I can see they are making updates and constantly developing it which will eventually..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5006416)

RV

Ramona V.

Office manager

> "When there is a concern it takes a long while to get help and they don’t get back to you with updates."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478)

NG

Noni G.

Operations Head

> "Loved the auto-dialling and predictive dialling feature"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

MT

Mike T.

Owner

> "I cancelled."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

JM

Jill M.

Program Success Manager

> "Calls and texts usually go through fine and the call quality is fine."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097)

Olivier K.

Director

> "Call and SMS charges can creep up pretty quick"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746)

GG

Genesis G.

Marketing Specialist

> "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066)

NG

Noni G.

Operations Head

> "Sometimes the dashboard numbers malfunction."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

[View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

## User interface

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

4.17 (283)

4.12 (224)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MiVoice Business Solution

19/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#features)

JustCall

Top features

32/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/157853/JustCall/#features)

### Recognition

No recognitions have been awarded to MiVoice Business Solution

No recognitions have been awarded to JustCall

### Deployment & support

MiVoice Business Solution

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JustCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MiVoice Business Solution

-   By Mitel Networks
-   Located in Canada
-   Founded in 1988

JustCall

-   By SaaS Labs
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (860)](https://www.capterra.com/p/169627/RingOver/reviews/)

$20.99/month

Price

$29/month

4.2

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140996-169627/MiVoice-Business-Solution-vs-RingOver)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,768)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$29/month

Price

$25/month

4.1

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-157853/Salesforce-vs-JustCall)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (316)](https://www.capterra.com/p/208208/800-com/reviews/)

$20.99/month

Price

$149/month

4.2

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140996-208208/MiVoice-Business-Solution-vs-800-com)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,074)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$29/month

Price

$39/month

4.1

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157853-164283/JustCall-vs-Zendesk)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$20.99/month

Price

$25/month

4.2

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140996-175788/MiVoice-Business-Solution-vs-Nextiva)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,754)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$29/month

Price

$15/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-157853/LiveAgent-vs-JustCall)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$20.99/month

Price

$350/year

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-158704/MiVoice-Business-Solution-vs-3CX)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,716)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$29/month

Price

$25/month

4.1

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-157853/LiveChat-vs-JustCall)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$20.99/month

Price

$30/month

4.2

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/140996-242188/MiVoice-Business-Solution-vs-RingCentral-MVP)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,410)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$29/month

Price

$19/month

4.1

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-157853/Freshdesk-vs-JustCall)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

$20.99/month

Price

$24/month

4.2

Features

4.1

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/140996-187525/MiVoice-Business-Solution-vs-Virtual-Office)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (985)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$29/month

Price

€61/month

4.1

Features

4.3

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-157853/Bitrix24-vs-JustCall)