# Compare MiVoice Business Solution vs 3CX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MiVoice Business Solution and 3CX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140996-158704/MiVoice-Business-Solution-vs-3CX

---

# MiVoice Business Solution vs 3CX Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MiVoice Business Solution3CX2/4 selected

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

[## MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Starting Price

$4.11/month

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

231

Neutral

38

Negative

14

[## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$350.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [465 reviews](#user-reviews)

Positive

409

Neutral

37

Negative

19

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## Summary

* * *

Key features rated by users

Features selected based on 3,826 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

59%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.0

VoIP

\--

Call Routing

3.9

Call Center Management

4.3

Call Recording

NA

72%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.6

VoIP

\--

Call Routing

4.4

Call Center Management

4.3

Call Recording

4.3

User satisfaction

User satisfaction

4.2

User reviews[283](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.8

Customer support

3.9

User satisfaction

4.4

User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

$4.11Per User, Per Month

-   Free version
-   Free trial

Price starts from

$350Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

Best for

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## User reviews

Pros & cons

AB

Adam B.

Director

> "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

LS

Laura S.

Sales/Marketing/Admin

> "There were issues all the time - poor audio... dropped calls... cannot make a call... Didn't operate correctly on a new laptop (Windows..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

LS

Laura S.

Sales/Marketing/Admin

> "It had a softphone feature via your computer which was a bonus when Covid19 hit - allowed us to work remote using the company telephone system."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

AC

Alex C.

Sales Manager

> "Can be glitchy at times, settings on things like visible voicemails for specific workgroups will un-toggle on their own or some employees..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

TG

Timothy G.

Registration and Records Assistant

> "I also uses the application on my iPhone 8 which allows me to step away from my computer and still be able to take calls."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

Pie O.

Premium Support

> "We also encountered some problems when integrating the calendars for MiTeam and MiCollab."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4427928)

TG

Timothy G.

Registration and Records Assistant

> "I would be very happy if the iPhone application would allow for calls to come in without it being open on my screen. Since I have been using..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

AB

Adam B.

Director

> "There isn’t any feature that I would say that I like the least."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

MR

Mark R.

Business Development Manager

> "Integrates well with other platforms and apps used by our company."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794)

PA

Paul A.

Manager

> "The initial setup was very difficult and there were some complex connectivity issues that would arise due to the connector being run on a PC."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3334894)

PP

Patricia P.

Office Manager

> "Allows us to work remotely without loosing the ability for our clients to contact us via our office phones"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

TL

Thomas L.

Tech Support Specialist

> "Calls drop a lot."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3580580)

AC

Alex C.

Sales Manager

> "There so many features that help get the job done!"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

JF

Jamie F.

Asset Manager

> "Employees hate it."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3533910)

WE

Will E.

Financial Counselor

> "Makes making calls a breeze, it's easy to check voicemails, and to see if other representatives are available."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616)

WE

Will E.

Financial Counselor

> "If someone is unavailable the calls roll to someone else."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616)

AG

Amber G.

Tier 1 Service Desk

> "We did switch over to a new phone system because it had much more versatilely for our growing company. "

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2481388)

PP

Patricia P.

Office Manager

> "Also their direct company support is sorely lacking."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

[View Reviews](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

DS

David S.

VP of Technology

> "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898)

VR

Verified Reviewer

Junior ICT Officer

> "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests relating..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

FW

Faith W.

Reception and Admin

> "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

Rena D.

Payroll Manager Tax Preparer

> "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

VR

Verified Reviewer

Junior ICT Officer

> "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device calling."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

BC

Bien C.

Systems and Service Operation Analyst

> "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992)

WT

Wasek T.

IT Support Supervisor

> "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

SA

Saqib A.

Senior PHP Developer

> "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to go..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

Rena D.

Payroll Manager Tax Preparer

> "I like the ability to forward calls to another office with ease."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

DB

Darren B.

survayour

> "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

RS

Roberto S.

Mr

> "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice for..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

DD

David D.

Sys Admin

> "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the information..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

WT

Wasek T.

IT Support Supervisor

> "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

JN

Joshua N.

Application Specialist

> "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make you hop..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

WT

Wasek T.

IT Support Supervisor

> "The telephony experience is brilliant via handset/app and managing the system via admin console."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

VR

Verified Reviewer

Customer Service Representative

> "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536)

RS

Roberto S.

Mr

> "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

VR

Verified Reviewer

Director of Business Development

> "Difficult to understand which phone line is ringing when you are receiving a call."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765)

AM

Angie M.

Educator

> "This phone system has been a great product for our large school district. While there are numerous features available, I only use a..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

AM

Azzaya M.

HR Officer

> "On a few occasions, we met technical issues like not hearing the voice of another person."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964)

SA

Saqib A.

Senior PHP Developer

> "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs well..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

Melissa A.

BDC Operations Manager

> "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during calls, so..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266)

JM

Juan M.

Infrastructure Specialist

> "Esay of use and great integrations are the things I like the most."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117)

RS

Roberto S.

Mr

> "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user experience."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

JN

Joshua N.

Application Specialist

> "This basically is the foundation that helps our stores operate and our customer service team too."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

MD

Mateusz D.

Team Leader

> "There are some more advanced features that are trickier to configure without additional support"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656)

Gideon A.

Information Security Analyst

> "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that best..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

KL

Kristan L.

Architect

> "I have missed calls before and the answer machine sends to email instead of the app itself."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

JPB

Jean Philippe B.

Phone solutions specialist

> "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced environment..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570)

KL

Kristan L.

Architect

> "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would have..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

JM

Jaqlyn M.

HR and Finance Manager

> "Just the access to call recording alone has made us appreciate the switch to this new phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

Gideon A.

Information Security Analyst

> "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

Josh A.

Tech

> "Extremely easy to setup and deploy with a huge range of handset options."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590)

BM

Bridget M.

AP and AR

> "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change happened,..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758)

KB

Ksenjia B.

Team leader

> "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and managed..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954)

CF

Craig F.

Web developer

> "CX don't offer support themselves, you need to go through a vendor."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

SB

Steve B.

CTO

> "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250)

KL

Kristan L.

Architect

> "However there are still issues with this system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

AA

Ashley A.

Customer Service

> "It has made working from home and away from my desk very easy."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603)

JM

Jaqlyn M.

HR and Finance Manager

> "There are definitely some occasional frustrating issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

DB

Darren B.

survayour

> "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with viop but..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

JG

Joanne G.

ACCOUNTS

> "Issues with re-routing a call if 1st option doesn't answer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725)

NV

Nicholas V.

IT Technician

> "We used the 3CX softphone in our call Centre environments and it was a great solution, we used it to replace all our physical hard..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4810703)

RV

Raoul V.

Owner

> "Some rule builder is missing in the setup of setting up and configure"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020)

CF

Craig F.

Web developer

> "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

NT

Natia T.

FinancialOfficer

> "Sometimes during transferring a call it freezes and i have to reload it."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357)

FF

Fernando F.

CEO and IT Consulting

> "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and capabilities."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577)

JL

Jacqueline L.

Receptionsit

> "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that computer..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961)

FW

Faith W.

Reception and Admin

> "It has many useful functions and it is relatively easy to navigate its user interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

SA

Sara A.

Engineer

> "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737)

Gideon A.

Information Security Analyst

> "Additionally, 3CX can accommodate remote workers and distributed teams, enabling seamless communication regardless of location."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

JF

Jessica F.

Sys Admin

> "Using VoIP is great but quality can be bad if your internet is not stable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430)

LD

Laura D.

Medical Coder

> "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400)

Mario M.

IT Admin

> "Occasional issue after upgrade (missed note under release for some feature change)."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787)

Thilina D.

Insurance Executive

> "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004)

IH

Ian H.

IT Support Specialis

> "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting and in..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760)

AM

Angie M.

Educator

> "There are a lot of things that I love about the 3C phone system we use at work."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

Jessica B.

Account Manager

> "I will say this system was a lot harder for the older generation employees to train on."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724)

DD

David D.

Sys Admin

> "Administrator interface has lots of feature accesible easily."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

MF

Martin F.

Sales Support Engineer

> "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516)

AJ

Abhijeet J.

Lead Consultant

> "Cost is unbeatable and 3CX can be self-hosted"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708)

HM

Hector M.

International Recruitment Officer - The Americas

> "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293)

DD

Dennis D.

Business Owner

> "The soft phone, web interface, and admin software are all well designed and easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125)

Sam B.

Partner

> "You can only transfer the chat to another extension, which makes SMS hard to use as a group."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696)

FA

Fabruzio A.

Technician

> "We choose 3CX for its reliability and its ease of use, anyone will quickly learn to use 3CX."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6302207)

Robert D.

Head of IT

> "There was missing call queue and forwarding functionality that we required."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

MH

Martin H.

Consultant

> "Best feature was the clean interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924)

SR

Sam R.

Network Engineer

> "Some difficulties integrating a new phone and with setting up call routing."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087)

RB

Rene B.

IT Administrator

> "Its a small and fast phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835)

Robert D.

Head of IT

> "Our on premise system had a number of issues. As it was not hosted it would only work in the office."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

AA

Ashley A.

Customer Service

> "CX Makes it easy to work from home."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603)

SL

Simone L.

HR Manager

> "You can log on via your PC, however for us this isn't the best option."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119)

Shadi B.

CTO

> "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602)

Robert D.

Head of IT

> "Sometimes when we had an outage random users would lose their voicemail greetings."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

VS

Vikram S.

Junior Superintendent

> "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making it a..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923)

MM

Mmathabo M.

IT Administrator

> "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is in a..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343)

RC

Richard C.

IT Manager

> "Tech expert assisting with the deployment was very helpful and knowledgable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504)

OR

Orlando R.

IT Technician

> "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX App."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100)

FF

Fernando F.

CEO and IT Consulting

> "After 20+ years of using 3CX I am very familiar with its features, capabilities and use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577)

PP

Pranav P.

Inside sales manager

> "Sometime call will be taking too much time to connect"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331)

[View Reviews](https://www.capterra.com/p/158704/3CX/reviews/)

## User interface

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

4.17 (283)

4.40 (465)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MiVoice Business Solution

19/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#features)

3CX

Top features

34/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/158704/3CX/#features)

### Recognition

No recognitions have been awarded to MiVoice Business Solution

No recognitions have been awarded to 3CX

### Deployment & support

MiVoice Business Solution

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

3CX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MiVoice Business Solution

-   By Mitel Networks
-   Located in Canada
-   Founded in 1988

3CX

-   By 3CX
-   Located in Cyprus
-   Founded in 2008

## Popular Comparisons

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$4.11/month

Price

$1.1/month

4.2

Features

4.7

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-203084/MiVoice-Business-Solution-vs-VoIP-ms)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

$350/year

Price

$29/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158704-169627/3CX-vs-RingOver)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,002)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$4.11/month

Price

$4/month

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-168668/MiVoice-Business-Solution-vs-Microsoft-Teams)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.70 (324)](https://www.capterra.com/p/208208/800-com/reviews/)

$350/year

Price

$149/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158704-208208/3CX-vs-800-com)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$4.11/month

Price

$25/month

4.2

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140996-175788/MiVoice-Business-Solution-vs-Nextiva)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$350/year

Price

$25/month

4.4

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158704-175788/3CX-vs-Nextiva)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,567)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$4.11/month

Price

$14.99/month

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140996-144037/MiVoice-Business-Solution-vs-Zoom-Video-Conferencing)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$350/year

Price

$30/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$4.11/month

Price

Contact vendor for pricing

4.2

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140996-218251/MiVoice-Business-Solution-vs-Wildix)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

$350/year

Price

$24/month

4.4

Features

4.1

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/158704-187525/3CX-vs-Virtual-Office)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

$4.11/month

Price

$29/month

4.2

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140996-169627/MiVoice-Business-Solution-vs-RingOver)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

$350/year

Price

$10/month

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158704-208535/3CX-vs-Zoom-Phone)