# Compare MiVoice Business Solution vs Bandwidth 2026 | Capterra > Unsure of what to choose? Check Capterra to compare MiVoice Business Solution and Bandwidth based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140996-167939/MiVoice-Business-Solution-vs-Bandwidth --- # MiVoice Business Solution vs Bandwidth Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MiVoice Business SolutionBandwidth2/4 selected [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.5 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) [## MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) Starting Price $4.11/month Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [283 reviews](#user-reviews) Positive 231 Neutral 38 Negative 14 [## Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.5 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) Starting Price $0.35one time Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment BH Based on [131 reviews](#user-reviews) Positive 120 Neutral 7 Negative 4 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Ultatel Cloud Business Phone System 4.7 (41) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Wildix 4.7 (209) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (990) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### JustCall 4.1 (224) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 3,832 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 59%Fit Missing features Not enough reviews Feature ratings VoIP Connection 4.0 VoIP \-- Call Routing 3.9 Call Center Management 4.3 Call Recording NA 70%Fit Not enough reviews Feature ratings VoIP Connection 4.3 VoIP \-- Call Routing 4.0 Call Center Management 4.5 Call Recording 4.7 User satisfaction User satisfaction 4.2 User reviews[283](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.8 Customer support 3.9 User satisfaction 4.5 User reviews[131](https://www.capterra.com/p/167939/Bandwidth/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $4.11Per User, Per Month - Free version - Free trial Price starts from $0.35One Time - Free version - Free trial Best for Best for MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth. Best for Bandwidth helps customers of all sizes equip their applications with voice calling, call tracking, text messaging, and 911 connectivity. Our APIs and nationwide IP voice network are built to scale. ## User reviews Pros & cons AB Adam B. Director > "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879) LS Laura S. Sales/Marketing/Admin > "There were issues all the time - poor audio... dropped calls... cannot make a call... Didn't operate correctly on a new laptop (Windows..." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230) LS Laura S. Sales/Marketing/Admin > "It had a softphone feature via your computer which was a bonus when Covid19 hit - allowed us to work remote using the company telephone system." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230) AC Alex C. Sales Manager > "Can be glitchy at times, settings on things like visible voicemails for specific workgroups will un-toggle on their own or some employees..." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622) TG Timothy G. Registration and Records Assistant > "I also uses the application on my iPhone 8 which allows me to step away from my computer and still be able to take calls." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869) Pie O. Premium Support > "We also encountered some problems when integrating the calendars for MiTeam and MiCollab." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4427928) TG Timothy G. Registration and Records Assistant > "I would be very happy if the iPhone application would allow for calls to come in without it being open on my screen. Since I have been using..." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869) AB Adam B. Director > "There isn’t any feature that I would say that I like the least." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879) MR Mark R. Business Development Manager > "Integrates well with other platforms and apps used by our company." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794) PA Paul A. Manager > "The initial setup was very difficult and there were some complex connectivity issues that would arise due to the connector being run on a PC." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3334894) PP Patricia P. Office Manager > "Allows us to work remotely without loosing the ability for our clients to contact us via our office phones" [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877) TL Thomas L. Tech Support Specialist > "Calls drop a lot." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3580580) AC Alex C. Sales Manager > "There so many features that help get the job done!" [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622) JF Jamie F. Asset Manager > "Employees hate it." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3533910) WE Will E. Financial Counselor > "Makes making calls a breeze, it's easy to check voicemails, and to see if other representatives are available." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616) WE Will E. Financial Counselor > "If someone is unavailable the calls roll to someone else." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616) AG Amber G. Tier 1 Service Desk > "We did switch over to a new phone system because it had much more versatilely for our growing company. " [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2481388) PP Patricia P. Office Manager > "Also their direct company support is sorely lacking." [See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877) [View Reviews](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) BH Brian H. Escalation Engineer > "Bandwidth provides us with the ability to provide our clients with a high level of call quality, consistently." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3609408) ZA Zubair A. CEO > "Firstly, the lack of clarity and direction from Bandwidth is appalling. Despite our explicit request for a..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) Ruben W. Head of Artificial Intelligence & Machine Learning > "It helps to maintain stable and prolonged conversations without interference and outages." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3646449) WN Will N. Product Manager > "Their support during the new 10DLC requirements changes has been absolutely abysmal." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6682905) ES Eric S. IT Manager > "The pricing was good for making and receiving calls which was the man reason we took this tool over creating our..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___2909403) ZA Zubair A. CEO > "This lack of transparency and proactiveness in billing practices is unacceptable and reflects poorly on..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) VR Verified Reviewer web developer > "Bandwidth's platform is well-regarded by developers, who appreciate its scalability, reliability, and ease of..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___4582584) ZA Zubair A. CEO > "The cumulative effect of these issues has been a significant loss of trust in Bandwidth and a sense of shared..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) RB Randy B. Client Support Mgr > "BW is very user friendly the Support response time is very efficient the staff are personable and knowledgeable" [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3570419) ZA Zubair A. CEO > "This not only demonstrates a lack of attention to our specific needs but also reflects poor communication and..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) DR Dennis R. Customer Service > "Perfect company, incredible customer service and competitive pricing." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3570983) RM Russell M. President > "It's a shame, they had a good thing going customer service wise." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6580417) BH Brian H. Escalation Engineer > "We have received exceptional service in almost every instance where needed." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3609408) JH Jerry H. Sr Solutions Architect > "Also - for some of our customers, Bandwidth will randomly not deliver messages." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3677216) AD Aaron D. Technology Services > "Super Team, thanks for the consistent top-notch help." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3596030) JH Jerry H. Sr Solutions Architect > "It makes it difficult to keep them when deliverability is an issue." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3677216) AS Amit S. Regional technical Head > "Has great customer services." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3567679) AD Aaron D. Technology Services > "Issues with service caused a number of troubles." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3596030) MM Mary M. Owner > "The recent all inclusive dashboard/portal makes it easy to keep a hands-on approach to all the details on each..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___2452118) JH Jerry H. Sr Solutions Architect > "This is a major pain point with our customers." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3677216) [View Reviews](https://www.capterra.com/p/167939/Bandwidth/reviews/) ## User interface [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) 4.17 (283) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features MiVoice Business Solution Top features 19/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#features) Bandwidth 16/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/167939/Bandwidth/#features) ### Recognition No recognitions have been awarded to MiVoice Business Solution No recognitions have been awarded to Bandwidth ### Deployment & support MiVoice Business Solution Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bandwidth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details MiVoice Business Solution - By Mitel Networks - Located in Canada - Founded in 1988 Bandwidth - By Bandwidth.com - Located in United States - Founded in 2005 ## Popular Comparisons [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $4.11/month Price $1.1/month 4.2 Features 4.7 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140996-203084/MiVoice-Business-Solution-vs-VoIP-ms) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[4.58 (1,955)](https://www.capterra.com/p/16365/Azure/reviews/) $0.35one time Price $31.39/month 4.4 Features 4.6 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/16365-167939/Azure-vs-Bandwidth) [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $4.11/month Price $4/month 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140996-168668/MiVoice-Business-Solution-vs-Microsoft-Teams) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) $0.35one time Price $0.0079 4.4 Features 4.5 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/167939-180158/Bandwidth-vs-Twilio-Communications-Platform) [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $4.11/month Price $25/month 4.2 Features 4.6 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140996-175788/MiVoice-Business-Solution-vs-Nextiva) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $0.35one time Price $29/month 4.4 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-167939/JustCall-vs-Bandwidth) [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $4.11/month Price $14.99/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140996-144037/MiVoice-Business-Solution-vs-Zoom-Video-Conferencing) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $0.35one time Price $29/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/167939-169627/Bandwidth-vs-RingOver) [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $4.11/month Price Contact vendor for pricing 4.2 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140996-218251/MiVoice-Business-Solution-vs-Wildix) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $0.35one time Price $69/month 4.4 Features 4.3 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-167939/Bitrix24-vs-Bandwidth) [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $4.11/month Price $350/year 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140996-158704/MiVoice-Business-Solution-vs-3CX) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $0.35one time Price $350/year 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-167939/3CX-vs-Bandwidth)