MiVoice Business Solution vs Zoho Meeting: Which is a better fit?

Bernard G.: I'm Bernard, Unified Communications Cloud as a service consultant. I rate the Mitel MiCloud Connect a four out of five. For more information about the Mitel suite of solutions, click below. The solution used before the Mitel MiCloud Connect was the ShoreTel On Premises Phone System, which was working fine but did not provide the same level of functionality for operation via the cloud. Switching from the On-Premise Legacy System to the MiCloud Connect Solution was by far the easiest alternative than going to other cloud solutions. By leveraging the on-premise phones, it was very easy to migrate the solution to the cloud, make it easy for the employees, and the end result was a pure cloud solution became available. Getting started with Mitel MiCloud Connect is very easy if you have a existing compatible phone system. If you do, then switching is very easy. You actually migrate the users and the telephone circuits to the cloud and it's made very, very simple for the employees to essentially on a Friday go home, have the switching done on a weekend, and have it up and running on Monday with no disruption to the business. It's very, very easy for employees to now even greater access to cloud services like Mobile Access than ever before. My recommendation for anyone evaluating MiCloud Connect is to assess the importance of keeping the existing Legacy phones in use for the service. If you can use the existing phones and they're compatible with the service that you're evaluating, that's a definite advantage. However, if more employees are using their iPhones and MacBooks and PCs as their preferred device, then you may want to consider another pure cloud solution like Zoom or the Microsoft Team Solutions which also support certain on-prem's devices as needed.

Susan: Hi, my name is Susan. I'm a Tech Ninja. I give Zoho Meeting a five out of five rating. For more reviews like this, click link below. Probably, most everybody else was Zoom. I switched primarily because I was using Zoho One and it was integrated with that. So one of the reasons I chose Zoho meeting is because it's integrated with Zoho CRM, so everything's in one place. But actually, I found a lot of features within Zoho Meeting that I like better than Zoom. One of the features was that when I was using Zoom, if I wanted to share a video with someone, I would have to download it and then email them because my storage on Zoom was getting filled up. With Zoho Meeting, once I record a video, it sends me an email with the link embedded, and all I'll have to do is forward that email link to my customer and they can just click on it. So, it was a lot less steps for me to do a meeting share like that. The other thing I like is there's actually a lot of features within Zoho. They had a chat area where I can take notes, besides the chat, and share that with people on the call. So there were just some features that Zoom may have integrated since I switched about a year ago, but there's some things in Zoom that I had never seen in Zoom... Or Zoho that I had never seen in Zoom before. So, that was really good. As far as integrating Zoho Meeting, it was pretty easy for me because I have been in tech for a while. It was a little disconcerting for my customers, because they were so used to Zoom that there was a little bit of a learning curve, but not much. Once they realized this was very similar to Zoom, it worked really well for them as well. So if you're looking for something else besides Zoom, I recommend Zoho Meeting as an alternative. One of the reasons I really made the switch is because I'm using Zoho One, I'm paying a fee of $37 per month for all the tools within Zoho One. And there are a lot. Zoho Meeting is just one of them. But one of the other things was just by integrating my invoicing and my meetings into Zoho, I was paying initially with Zoom and FreshBooks, $40 a month, and I'm only paying $37 a month with Zoho Meeting. So if you're looking to consolidate not only your tools as well as your cost into something, I recommend Zoho One as an alternative. But test it out.