# Compare MiVoice Business Solution vs VoIP.ms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MiVoice Business Solution and VoIP.ms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140996-203084/MiVoice-Business-Solution-vs-VoIP-ms

---

# MiVoice Business Solution vs VoIP.ms Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MiVoice Business SolutionVoIP.ms2/4 selected

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

[## MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Starting Price

$4.11/month

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

AB

Based on [283 reviews](#user-reviews)

Positive

231

Neutral

38

Negative

14

[## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting Price

$1.10/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [698 reviews](#user-reviews)

Positive

678

Neutral

14

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 3,856 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

59%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.0

VoIP

\--

Call Routing

3.9

Call Center Management

4.3

Call Recording

NA

84%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.8

VoIP

4.0

Call Routing

4.7

Call Center Management

4.6

Call Recording

4.8

User satisfaction

User satisfaction

4.2

User reviews[283](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.8

Customer support

3.9

User satisfaction

4.8

User reviews[698](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$4.11Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1.10Other, Per Month

-   Free version
-   Free trial

Best for

Best for

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

Best for

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## User reviews

Pros & cons

AB

Adam B.

Director

> "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

LS

Laura S.

Sales/Marketing/Admin

> "There were issues all the time - poor audio... dropped calls... cannot make a call... Didn't operate correctly on a new laptop (Windows 11)... ..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

LS

Laura S.

Sales/Marketing/Admin

> "It had a softphone feature via your computer which was a bonus when Covid19 hit - allowed us to work remote using the company telephone system."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

AC

Alex C.

Sales Manager

> "Can be glitchy at times, settings on things like visible voicemails for specific workgroups will un-toggle on their own or some employees select a..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

TG

Timothy G.

Registration and Records Assistant

> "I also uses the application on my iPhone 8 which allows me to step away from my computer and still be able to take calls."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

Pie O.

Premium Support

> "We also encountered some problems when integrating the calendars for MiTeam and MiCollab."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4427928)

MR

Mark R.

Business Development Manager

> "Integrates well with other platforms and apps used by our company."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794)

AB

Adam B.

Director

> "There isn’t any feature that I would say that I like the least."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

PP

Patricia P.

Office Manager

> "Allows us to work remotely without loosing the ability for our clients to contact us via our office phones"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

PA

Paul A.

Manager

> "The initial setup was very difficult and there were some complex connectivity issues that would arise due to the connector being run on a PC."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3334894)

TG

Timothy G.

Registration and Records Assistant

> "I would be very happy if the iPhone application would allow for calls to come in without it being open on my screen. Since I have been using the..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

TL

Thomas L.

Tech Support Specialist

> "Calls drop a lot."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3580580)

AC

Alex C.

Sales Manager

> "There so many features that help get the job done!"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

JF

Jamie F.

Asset Manager

> "Employees hate it."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3533910)

AG

Amber G.

Tier 1 Service Desk

> "We did switch over to a new phone system because it had much more versatilely for our growing company. "

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2481388)

PP

Patricia P.

Office Manager

> "Also their direct company support is sorely lacking."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

[View Reviews](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

RZ

Roberto Z.

SEO

> "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

Caleb B.

Founder

> "Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016)

JS

Jonathan S.

Principal

> "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

RZ

Roberto Z.

SEO

> "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

JS

Jonathan S.

Principal

> "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

JR

Jeff R.

Owner

> "Unresolved issues with SMS capabilities on main DID numbers"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845)

Caleb B.

Founder

> "Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016)

DD

Dennis D.

Owner

> "Their documentation is often a bit lacking or out of date."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

Dave W.

CEO

> "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be ported..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491)

BH

Billy H.

Student

> "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a UK..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563)

MY

Michael Y.

Mechanical Designer

> "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

KG

Karl G.

Director of Information Systems

> "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169)

HF

Hunter F.

Proprietor

> "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to learn the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

MB

Michael B.

Founder

> "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options in less..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158)

Anthony W.

Owner

> "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345)

DZ

David Z.

CEO

> "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they can't..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

Cameron D.

Digital Marketing Manager

> "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my business."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060)

RP

Ryan P.

Owner

> "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279)

RT

Ryan T.

Head Of Integrated Search & Data Performance

> "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to setup - the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517)

EP

Elizabeth P.

VP

> "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958)

MD

Michael D.

President

> "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318)

RE

Ryk E.

CEO

> "We have had some difficulties in matching inbound services on end points with the right servers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971)

DV

Dave V.

IT Manager

> "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do anything with..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652)

MH

Marin H.

Owner

> "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174)

RM

Rob M.

VP, Systems

> "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123)

BF

Brendan F.

Director of Business Development

> "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000)

CR

Corey R.

Energy Manager

> "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar with..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166)

DC

David C.

System Engineer

> "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302)

David P.

Director

> "The advantages are the interconnect information, and loop back IVR test functions, feature codes."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132)

PL

Peter L.

Chief cook & bottle washer

> "The SMS/MMS service can not receive messages from certain providers/numbers. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390)

RZ

Roberto Z.

SEO

> "What I liked most about VoIP.ms is its reliability and flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DC

David C.

President

> "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

MY

Michael Y.

Mechanical Designer

> "The website can be a little tricky to navigate due to the number of options and features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

PM

Paul M.

Senior System Administrator

> "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444)

JL

Jonathan L.

Administrator

> "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776)

HF

Hunter F.

Proprietor

> "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

NR

Nigel R.

CEO

> "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

CL

Constantine L.

President

> "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094)

JD

Jonathan D.

IT

> "The billing method in USD are difficult to convert in CAD billing Taxes"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115)

AH

Andrew H.

Technology Consultant

> "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability issues were..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083)

DZ

David Z.

CEO

> "The most difficult part of the service is the initial setup - i.e. creating your account."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give advice."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

VR

Verified Reviewer

home user

> "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250)

AH

Alexander H.

General Director

> "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795)

EV

Eric V.

CEO

> "There was a DDOS attack few months ago where we had zero service for 3-4 Days."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719)

ES

Enrique S.

Owner

> "Call routing flexibility, allows me to properly handle incoming calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160)

RB

Richard B.

Owner

> "I needed a phone and didn't want to pay for a hardline just for phone service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454)

JC

Jozo C.

Architect

> "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use additional..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

VR

Verified Reviewer

Founder

> "They have loads of features and functionalities, and also provide an API to interact with their services."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

JD

James D.

Regional Director

> "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114)

ML

Marjorie L.

Coordinator

> "The messaging system could be improved , we don’t use that feature very often"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478)

LW

Lucas W.

Owner

> "I like how flexible I can manage my bills for different numbers and hosting sites."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650)

VC

Vincent C.

Senior Technical Level Designer

> "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639)

CK

Chris K.

Admin

> "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674)

SC

Satish C.

VP

> "The configuration documentation is difficult to follow for non-technical folks."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030)

EC

Emma C.

C-Level

> "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms over the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235)

GB

Guy B.

consultant

> "the service was interrupted for a few days following a denial of Service Attack"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296)

BW

Bruce W.

Top Dog

> "I connect multi-line VoIP phones over WiFi for the ultimate flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989322)

SW

Shawn W.

N/A

> "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263)

DD

Dennis D.

Owner

> "I like how easy it is to procure a new DID / Local Number."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

JL

John L.

Owner

> "I cancelled the account and will stick with my current VOIP provider Ubiquiti"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922)

Randal B.

Principal Consultant

> "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant answering..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

MD

Michel D.

Network specialist

> "Intermittent Call interruptions or calls degraded"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078)

MP

Mathieu P.

N/A

> "Customer service is very responsive, the quality of the call routing, and the reliability of the system has always been great."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989497)

VR

Verified Reviewer

Telephone Administrator

> "It shouldn't have to be so hard to reconfigure your lines."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161)

VR

Verified Reviewer

Owner

> "The company has been just what I need -- a solid performer, very little downtime, quick customer support, and a product line that meets my needs."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989075)

DC

Devin C.

President

> "It is too high for the international rate to China."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352)

JMA

Jean Mathieu A.

Analyst Dev

> "It’s easy to setup and allows me to do complex configurations, we can customize ourself all the different features without having to call the helpdesk."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989808)

TB

Teala B.

Office Manager

> "Using a VoIP app can be confusing for our techs"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354)

AC

Addison C.

Systems Engineer

> "The crystal-clear call quality and seamless connectivity have truly transformed my communication."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989308)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

HH

Heaven H.

Owner

> "Call forwarding, because I have More than one phone and it's easier to have all my calls go to my main phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991629)

SS

Stan S.

Director

> "Monthly cost of having DID is a little too high."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131)

Randal B.

Principal Consultant

> "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional telephone..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

EZ

Eric Z.

Director

> "Recent outages made it slightly unreliable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989140)

GB

George B.

President

> "As a small business owner I work to keep costs down and VOIP.MS provides more features for less money! "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989606)

NR

Nigel R.

CEO

> "Failure to inform us of a forty-fold increase in price."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

[View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

## User interface

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

4.17 (283)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MiVoice Business Solution

19/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#features)

VoIP.ms

Top features

22/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/203084/VoIP-ms/#features)

### Recognition

No recognitions have been awarded to MiVoice Business Solution

VoIP.ms is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value VoIPSoftware (2022) 

### Deployment & support

MiVoice Business Solution

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

VoIP.ms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MiVoice Business Solution

-   By Mitel Networks
-   Located in Canada
-   Founded in 1988

VoIP.ms

-   By VoIP.ms
-   Located in Canada
-   Founded in 2007

## Popular Comparisons

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

$4.11/month

Price

$29/month

4.2

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140996-169627/MiVoice-Business-Solution-vs-RingOver)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$1.1/month

Price

$25/month

4.7

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-203084/Nextiva-vs-VoIP-ms)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$4.11/month

Price

$25/month

4.2

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140996-175788/MiVoice-Business-Solution-vs-Nextiva)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$1.1/month

Price

$4/month

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-203084/Microsoft-Teams-vs-VoIP-ms)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

$4.11/month

Price

$350/year

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-158704/MiVoice-Business-Solution-vs-3CX)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$1.1/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/203084-218251/VoIP-ms-vs-Wildix)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$4.11/month

Price

$30/month

4.2

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/140996-242188/MiVoice-Business-Solution-vs-RingCentral-MVP)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

$1.1/month

Price

$350/year

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-203084/3CX-vs-VoIP-ms)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

$4.11/month

Price

$10/month

4.2

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140996-208535/MiVoice-Business-Solution-vs-Zoom-Phone)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

$1.1/month

Price

$29/month

4.7

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-203084/RingOver-vs-VoIP-ms)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$4.11/month

Price

Contact vendor for pricing

4.2

Features

4.5

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-163604/MiVoice-Business-Solution-vs-GoTo-Connect)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$1.1/month

Price

$14.99/month

4.7

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-203084/Zoom-Video-Conferencing-vs-VoIP-ms)