# Compare MiVoice Business Solution vs RingEX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MiVoice Business Solution and RingEX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140996-242188/MiVoice-Business-Solution-vs-RingCentral-MVP

---

# MiVoice Business Solution vs RingEX Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MiVoice Business SolutionRingEX2/4 selected

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[## MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Starting Price

$20.99/month

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

231

Neutral

38

Negative

14

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,201 reviews](#user-reviews)

Positive

976

Neutral

148

Negative

77

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## Summary

* * *

Key features rated by users

Features selected based on 2,897 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

57%Fit

Missing features

Feature ratings

Call Routing

3.9

Mobile Access

3.4

Call Transfer

3.9

Call Logging

NA

Alerts/Notifications

NA

82%Fit

High performer

Feature ratings

Call Routing

4.4

Mobile Access

4.4

Call Transfer

4.4

Call Logging

4.8

Alerts/Notifications

4.3

User satisfaction

User satisfaction

4.2

User reviews[283](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.8

Customer support

3.9

User satisfaction

4.2

User reviews[1,201](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$20.99Other, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## User reviews

Pros & cons

AB

Adam B.

Director

> "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

LS

Laura S.

Sales/Marketing/Admin

> "There were issues all the time - poor audio... dropped calls... cannot make a call... Didn't operate correctly on a new laptop..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

LS

Laura S.

Sales/Marketing/Admin

> "It had a softphone feature via your computer which was a bonus when Covid19 hit - allowed us to work remote using the company..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4196230)

AC

Alex C.

Sales Manager

> "Can be glitchy at times, settings on things like visible voicemails for specific workgroups will un-toggle on their own or some..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

TG

Timothy G.

Registration and Records Assistant

> "I also uses the application on my iPhone 8 which allows me to step away from my computer and still be able to take calls."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

Pie O.

Premium Support

> "We also encountered some problems when integrating the calendars for MiTeam and MiCollab."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___4427928)

TG

Timothy G.

Registration and Records Assistant

> "I would be very happy if the iPhone application would allow for calls to come in without it being open on my screen. Since I have..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2863869)

AB

Adam B.

Director

> "There isn’t any feature that I would say that I like the least."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___6108879)

MR

Mark R.

Business Development Manager

> "Integrates well with other platforms and apps used by our company."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794)

PA

Paul A.

Manager

> "The initial setup was very difficult and there were some complex connectivity issues that would arise due to the connector being run..."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3334894)

PP

Patricia P.

Office Manager

> "Allows us to work remotely without loosing the ability for our clients to contact us via our office phones"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

TL

Thomas L.

Tech Support Specialist

> "Calls drop a lot."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3580580)

AC

Alex C.

Sales Manager

> "There so many features that help get the job done!"

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2957622)

JF

Jamie F.

Asset Manager

> "Employees hate it."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3533910)

WE

Will E.

Financial Counselor

> "Makes making calls a breeze, it's easy to check voicemails, and to see if other representatives are available."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616)

NK

Nick K.

I/T Manager

> "It is incredibly pricey, and unless you are set up with a very expensive yearly support agreement you cannot upgrade."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2152674)

AG

Amber G.

Tier 1 Service Desk

> "We did switch over to a new phone system because it had much more versatilely for our growing company. "

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2481388)

Kristin B.

Instructional Designer

> "We found that the MiTeam Meeting software lacked some functionality we were wanting to use on a regular basis."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2127348)

VR

Verified Reviewer

Senior Data Analyst

> "This is a straightforward softphone solution allowing me to work remotely."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2742331)

WE

Will E.

Financial Counselor

> "If someone is unavailable the calls roll to someone else."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2229616)

MR

Mark R.

Business Development Manager

> "Very reliable for the most part."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___3253794)

PP

Patricia P.

Office Manager

> "Also their direct company support is sorely lacking."

[See full review](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#Capterra___2667877)

[View Reviews](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

BW

Brandon W.

CTO

> "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

BW

Brandon W.

CTO

> "The core phone functionality works, but additional features require more setup and cost."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BW

Brandon W.

CTO

> "This was also not clearly explained during the sales process, despite us outlining our requirements upfront."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

VR

Verified Reviewer

Dispatcher

> "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

TB

Thomas B.

IT/Technical Lead

> "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to contact..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

MF

Meg F.

Owner

> "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

JV

Jon V.

IT Service Delivery Manager

> "There are times where it can be difficult to work with the RingCentral sales team and support teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

RC

Robert C.

Owner / Manager

> "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues,"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

HM

Haley M.

Admin & Data Assistant

> "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

VR

Verified Reviewer

Support Coach

> "Sometimes it has issues like not logging calls, or the calls get "stuck" and I can't close out even once the calls are done."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3503633)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

AA

Adrianna A.

Manager

> "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

Zafar A.

HSE Manager

> "When staying connected is a critical for a business, then this tool is a must have in your office, also it is a very helpful for travelers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4774706)

TB

Thomas B.

IT/Technical Lead

> "The configuration backend is a bit wonky."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

TB

Thomas B.

IT/Technical Lead

> "It's disgusting I now have to write this every time I leave feedback to not get a followup call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

JV

Jon V.

IT Service Delivery Manager

> "It provides us the flexibility to be out in the field and still receive calls from our clients."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

RW

Roody W.

Recruitment Manager

> "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

MF

Matt F.

Owner/Operator

> "I also love the feature that it transcribes all of our voicemails for easy access."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4781622)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "Sometimes messaging just stops without a warning."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

Heather B.

Senior Executive Assistant

> "It worked very well for what we needed: video conferencing, webinars, etc."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

## User interface

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

4.17 (283)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,201)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MiVoice Business Solution

24/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/140996/MiVoice-Business-Solution/#features)

RingEX

Top features

35/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

### Recognition

No recognitions have been awarded to MiVoice Business Solution

No recognitions have been awarded to RingEX

### Deployment & support

MiVoice Business Solution

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MiVoice Business Solution

-   By Mitel Networks
-   Located in Canada
-   Founded in 1988

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$20.99/month

Price

$1.1/month

4.2

Features

4.7

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-203084/MiVoice-Business-Solution-vs-VoIP-ms)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,953)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$30/month

Price

$4/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-242188/Microsoft-Teams-vs-RingCentral-MVP)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,953)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$20.99/month

Price

$4/month

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-168668/MiVoice-Business-Solution-vs-Microsoft-Teams)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,535)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$30/month

Price

$14.99/month

4.3

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-242188/Zoom-Video-Conferencing-vs-RingCentral-MVP)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$20.99/month

Price

$25/month

4.2

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140996-175788/MiVoice-Business-Solution-vs-Nextiva)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,059)](https://www.capterra.com/p/135003/Slack/reviews/)

$30/month

Price

$8.75/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-242188/Slack-vs-RingCentral-MVP)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,535)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$20.99/month

Price

$14.99/month

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140996-144037/MiVoice-Business-Solution-vs-Zoom-Video-Conferencing)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,499)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$30/month

Price

$7/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/242188-247901/RingCentral-MVP-vs-Google-Workspace)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$20.99/month

Price

Contact vendor for pricing

4.2

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140996-218251/MiVoice-Business-Solution-vs-Wildix)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (862)](https://www.capterra.com/p/169627/RingOver/reviews/)

$30/month

Price

$29/month

4.3

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP)

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)[4.17 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$20.99/month

Price

$350/year

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140996-158704/MiVoice-Business-Solution-vs-3CX)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$30/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163604-242188/GoTo-Connect-vs-RingCentral-MVP)