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ClientCircle vs Score My Reviews: Which is a better fit?

Updated on December 29th, 2024
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Summary
Key features rated by users
Features selected based on 3,478 reviews from Review Management users.
% Fit
Not enough reviews
Feature ratings
Review Request
5.0
Negative Feedback Management
5.0
Review Monitoring
5.0
Response Management
5.0
Review Notification
5.0
% Fit
Feature ratings
Review Request
4.7
Negative Feedback Management
4.7
Review Monitoring
4.9
Response Management
3.9
Review Notification
4.7
User satisfaction
4.9
User reviews121
Ease of use
4.8
Functionality
4.8
Value for money
4.7
Customer support
5.0
4.9
User reviews74
Ease of use
4.9
Functionality
4.8
Value for money
4.8
Customer support
4.9
Price starts from
/user
One-time payment
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

We work with insurance agencies of all sizes, carriers, aggregators, management systems, industry groups and associations, and enterprise clients.

Health and medical clinics, general contractors, law firms, financial services, property management, hotels, fitness centers, retail, real estate, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jason K
Founder
5.0

Jason: Hi, I'm Jason, the founder of KilGO Insurance, here in Virginia. ClientCircle's been a great asset to us and I would rate them a 5 out of 5. ClientCircle has a variety of benefits. I think the best benefit we use it for is it helps us know who our raving fans are. It's got a great net promoter feature that we look at every single day and try to make sure we're wowing our clients and then the ones that maybe we just didn't pay enough attention to, gives us the opportunity to reach out to them and show some love and get that turned around and make sure we're giving them the excellent customer service they deserve. So, ClientCircle has a new feature now, Client Journeys, which I absolutely love, and what it does is it sets some automation in place for you to help that client go through, whether it be an onboarding process or a win-back process, a prospect process. It just gives them multiple journeys to help your members, help your clients walk through things that they won't normally get from any other service. I really do love ClientCircle. They have so many benefits to what the company is doing. One of the things I wish they would work on though a little bit is their AI technology and being a little bit more intuitive to customer of what the client needs. So if a member is going through a customer journey and they're not happy with this or they love this, it can take them on different guides, different experiences to make sure that they're getting all the service that they're requesting. And so I just... the intuitive part about it and making sure things flow a little bit more geared, more personal touch to the client. I know that's probably coming down the trail here, so I'm looking forward to seeing what ClientCircle's got in the future.

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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

ClientCircle

Top Features
37/50
  • Activity Tracking
  • Commenting/Notes
  • Monitoring
  • Multi-Channel Campaigns
  • Purchasing & Receiving
  • Real-Time Notifications
  • Reminders
  • Review Badge Management
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Visual Analytics
  • Widgets
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • CRM
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Reporting & Statistics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • SEO Management
  • SMS Messaging
  • Social Sharing
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Website Integration
See All features
Hide Review Management Software Features -

Score My Reviews

23/50
Show Review Management Software Features +

ClientCircle

Score My Reviews

ClientCircle
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Score My Reviews
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClientCircle
  • By Rocket Referrals
  • Located in United States
  • Founded in 2013
Score My Reviews
  • By Score My Reviews
  • Located in United States
  • Founded in 2017
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