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ReviewInc's automated software enhances online reputation, builds trust, boosts local SEO, and drives new sales with positive reviews. Gain online visibility and outperform competitors effortlessly.
Yotpo helps more than 30,000 brands like Princess Polly, Rothy’s, Moroccanoil, and Steve Madden build stronger customer relationships that drive long-term retention.
Her friendly and professional demeanor made the entire experience seamless and enjoyable. Thanks to [sensitive content hidden], I now feel well-equipped to navigate the platform.
Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want.
Fast and comprehensive systems, but what I like the most about Review Inc, is that I really had a good experience with their customer service department. I got my questions answered instantly.
There are so many options and reports, it can get a little confusing.
Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in.
I have such a hard time doing the simplest things.
It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.
Some of the areas are hard to find on the menu and sometimes the grader report does not catch all the review sites.
I really liked how easy this was to integrate into our site and it had great functionalities. Plus it looked nice on the product pages.
When this happens, we get a lot of angry e-mails from customers asking what we are doing and telling us how incompetent we are.
I love that it makes it easy to keep good relationships with our customers. Yotpo helps keep us on top of our customer's minds.
When I manually upload, some photos with a portrait ratio end up looking skewed and distorted. There's no software solution for this, so I've had to just resize images on my own to avoid it.
We have been able to really get a good pulse on how our customers feel about our products. It also helps us make sure that our customers are happy with their experience.
There is no way to see what questions your colleagues are working with, and no way to make notes on a question or review.
Great customer service team from the sales call all the way to implementation. Very powerful platform with a lot of great features.
YOTPO can be a little bit intimidating to dive into, but with a bit of effort you will be off and running.
Stephanie S.: Hi, I'm Stephanie. I'm the owner of healed-ish, and I give Yotpo a 4 out of 5. Before I used Yotpo, I tried Judge.me, and the functionality was okay. I kind of took an opportunity to test them both. I think Judge.me had a 30-day free trial or something like that. And so when that was over, I tried Yotpo, and I just liked the integration with Yotpo better. I liked the customization that I was able to use at the time. When I first integrated it, I wanted to get a carousel of reviews on my website and they were able to do that. The customer service actually worked with me a little bit to get it to sit on my website where I wanted it to, so I just really appreciated the extra effort that they put into customer satisfaction. Getting started was really simple. I actually have Yotpo integrated on my Shopify store, so once I downloaded the app into my store, I was able to communicate with Yotpo's customer service team if I had any questions. But, yeah, it was really simple to set up, kind of plug-and-play-type thing to get the things that I knew about that I wanted. And then like I said, there was some additional... I wouldn't call it quite customization, but there was some additional assistance that they gave me so that the reviews sat on my website without dead space at the top and the bottom so that it just looked nicer on the site, and they were able to tweak that for me. That was something they had to do on the back end rather than something I was able to do myself. I'd say with all of the things that you have to manage with a store, having platforms that are easy to work with is really a plus. So that's one of the reasons that I really recommend Yotpo. We have as... I'm a solopreneur, so there are a million things that we have to do at once, and you want the systems that you use to be as simple but functional as possible, and I definitely think that Yotpo is both of those things.
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