# Compare SafetyCulture vs MasterControl Manufacturing Excellence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SafetyCulture and MasterControl Manufacturing Excellence based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141080-148011/iAuditor-vs-MasterControl

---

# SafetyCulture vs MasterControl Manufacturing Excellence Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SafetyCultureMasterControl Manufacturing Excellence2/4 selected

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/)

[MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/)

[## SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting Price

A$29.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [353 reviews](#user-reviews)

Positive

335

Neutral

15

Negative

3

[## MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/)

Starting Price

$1000.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [182 reviews](#user-reviews)

Positive

173

Neutral

8

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 3,385 reviews from compliance software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

Data Security

NA

Compliance Tracking

4.5

Mobile Access

4.6

Document Management

4.3

Policy Management

NA

\--%Fit

Missing features

Feature ratings

Data Security

NA

Compliance Tracking

NA

Mobile Access

NA

Document Management

4.8

Policy Management

NA

User satisfaction

User satisfaction

4.6

User reviews[353](https://www.capterra.com/p/141080/iAuditor/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[182](https://www.capterra.com/p/148011/MasterControl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

A$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1000Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses in manufacturing, retail, QSR, hospitality, transportation and other industries, the software allows frontline teams to capture real-time data and obtain actionable insights.

Best for

MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70%

## User reviews

Pros & cons

RH

Ron H.

Safety Coordinator

> "The system is user-friendly and allows teams to digitize inspections, audits, and checklists, which significantly improves efficiency compared to traditional..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7132970)

AJP

ALEX J P.

Reception Admin

> "One of the main drawbacks with Safety Culture is that it relies heavily on users consistently following the process. If photos, notes, or checklists aren’t..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137260)

CS

Coral S.

OHS Advisor

> "The ability to standardise processes and capture real-time data has really improved visibility and accountability across teams. While there are a few limitations..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131104)

DO

David O.

Civil Engineer

> "This makes it a bit difficult to control the sequence of images during the inspection process, and adjustments often need to be done later."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137413)

MC

Mary C.

QEHS and ESG Compliance Manager

> "It has all the things we need in an app that combines Inspection results documentation and visualisation, Onboarding and Training, Contractor Management and..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136534)

JL

Joseph L.

Safety Risk Manager

> "Customization has limits—advanced workflows or highly specific reporting needs can be difficult to configure without workarounds."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136815)

AW

Adrian W.

Compliance manager

> "The platform is intuitive and well suited to frontline use, enabling teams to record accurate information in real time and providing strong visibility and..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131234)

EL

Eduardo L.

Safety Coordinator

> "With so many options to customize the analytics side it can become a bit confusing as to see what tab can do what."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7134654)

DO

David O.

Civil Engineer

> "The app allows you to tweak and control the photo layout that will ultimately be shown in the Word report, which is very helpful for presenting findings clearly."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137413)

HA

Hubert A.

Quality Management System

> "Manage Access" part behind a paywall is a bad thing for me. Why the leader of the group can't "manage access" for the team behind is a weird thing."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136498)

AW

Adrian W.

Compliance manager

> "The platform is very user‑friendly, works well on mobile devices, and allows flexible templates, so inspections and checks could be completed quickly with..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131234)

AB

Alex B.

Health, Safety and Sustainability Engineer

> "Customer Service - i feel like some of the staff are only after selling more seats and not focused on offering the best service tailored for what I need"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131287)

GB

Graham B.

HSEQ Lead Auditor

> "The many options available to customise and edit audit and inspection templates. When templates need editing, it's also a simple function."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131119)

Ishant S.

Operations Executive.

> "Occasionally it takes longer to sync our inspections when we multiple load up various inspections to sync, particularly when our internet connection is slow."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6882739)

AJP

ALEX J P.

Reception Admin

> "Being able to complete inductions, checklists, and reports directly on-site—while uploading photos and notes in real time—makes the whole process fast and..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137260)

FO

Furkan O.

Marine Survey

> "Sometimes syncing can be slow when the internet connection is weak, especially in port areas."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137593)

JS

Josh S.

safety

> "The SafetyCulture app is an overall strong and effective product because it simplifies how organizations manage safety, audits, and inspections in real-world..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136892)

JL

Joseph L.

Safety Risk Manager

> "The platform can feel overly complex at first, especially for new users trying to build inspections or workflows."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136815)

JA

Joshua A.

Director of Risk Management

> "It has been a critical tool in creating a central database for compliance tracking, monthly reporting, and multi-property oversight."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131504)

AF

Andy F.

Business Services Manager

> "I have currently having to recreate 450 schedules manually as no migration tool is available."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136830)

DT

Danijel T.

Technical Support Coordinator

> "The system provides clear, structured processes that make tracking, reviewing, and documenting inspections simple and reliable."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136604)

MB

Marcus B.

Quality Engineer

> "Occasional version differences between IOS, Android & PC different browsers has caused minor confusion internally on occasion."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131218)

RJ

Rob J.

Carrier Compliance Safety Manager

> "The applications ease of use across multiple mobile platforms and the web allows for us to increase our inspections in the field where we didnt have that option..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137776)

HK

Haimal K.

Founder and CEO

> "Report generation can be somewhat restrictive, in terms of customization and I often have to do additional work in Excel after exporting the data."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7019731)

AD

Ashley D.

Facility, Maintenance And Compliance

> "The Staff credentials features allow me to get a ton of info about all our staff members all in one place in the same format"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136590)

AD

Ashley D.

Facility, Maintenance And Compliance

> "Also the lag if up to an hour when inputting data for it to show against a person is frustrating"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136590)

AJP

ALEX J P.

Reception Admin

> "Overall, Safety Culture is a reliable and effective tool for managing safety, compliance, and reporting—especially for businesses with field teams or multiple..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137260)

AD

Ashley D.

Facility, Maintenance And Compliance

> "Some times there is some loading and saving lag especially when loading or saving documents."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136590)

CF

Craig F.

Facilities Manager

> "The inspection function is excellent — it’s very easy to build, customise and roll out checklists and internal audits across teams, which helps ensure..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131328)

JH

Joshua H.

Network Engineer

> "The main drawback — a cap of three mobile devices per user — means logging out (again and again) just to switch devices."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7026744)

NC

Nathan C.

HSE Manager

> "The AI function has been a great help with creating forms etc and if you aren't tech savvy it will build courses based on minimal information."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136950)

DY

Dean Y.

MD

> "Challenging learning curve for complex features which can chew up alot of time."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136463)

KB

Kallum B.

Account Manager

> "Ability to report issues from anywhere makes up keep of vehicles and accommodation much easier than before and the paper trail makes audits much easier."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137779)

JW

Jason W.

Training and Quality Specialist

> "The training templates are simple to use, but they lack creative freedom and allowing for a more personable delivery."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137828)

AH

Angela H.

Budget Analyst

> "Especially value the automatic calculations, like scores or pass/fail results, and the practical ability to add Gps locations, photos, and videos that make..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6883329)

TH

Ted H.

Head of Business Compliance

> "This is bulky and limits set up efficiency & restricts practical functionality"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131429)

IS

Isabela S.

Consulting

> "The flexibility to create custom checklists, the ease of doing inspections on mobile devices (even offline), and the automated alerts for follow-ups."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7035566)

SR

Siobhan R.

Service Co Ordinator

> "The only down side would be the number of users, avable per subscription. "

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137546)

CV

Cleophus V.

Safety and Compliance Officer

> "As a security and compliance officer, SafetyCulture has made my work life so much easy by giving me the most productive experience in organizing and managing..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6846432)

VR

Verified Reviewer

Visual Design

> "One thing I did not like much is the permission system it is little confusing and not very flexible."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7133672)

CR

Christine R.

Environmental Consultant

> "The ability for managers and auditors to assign tasks and manage the closing out of action items, makes follow-up much easier. "

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131197)

OV

Othmar V.

owner

> "However, the reporting still needs significant improvement — the structure and presentation of reports are not clear enough yet."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7002059)

RJ

Rob J.

Carrier Compliance Safety Manager

> "The value we get from the application allows for us to increase our inspections and make meaningful changes in the field."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137776)

SY

Shanna Y.

Safety Compliance Manager

> "Customer service is automated and I am old school and would like to simply talk to someone."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7136976)

AK

Anamika K.

Lead Developer

> "templates can be easily customized in the editor using drag and drop and also has an AI feature to create a template based on giving a prompt of the requirement"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7029225)

PA

Pranali A.

IT Applications Analyst

> "The summary view of all open incidents in the dashboard view not very intuitive .Would"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7018542)

RS

Robbie S.

EEHA Project manager

> "I like how inspections, audits, actions, and reporting can all be managed in one place instead of relying on paper forms or scattered documents."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7138750)

TV

Tyler V.

REACH Engineer

> "Lastly, the permissions within the software seem a bit odd and complex."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7014163)

AK

Anamika K.

Lead Developer

> "Safety culture helps users in our organization to report incidents faced in our enterprise applications using the standardized templates for incident reporting..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7029225)

LL

Liz L.

Quality Assurance Manager

> "With the open endedness of it, sometimes I am not sure how to translate the idea in my head into the reality of a usable solution in Safety Culture."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6579328)

EL

Erin L.

Laboratory Technical Specialist

> "I have been able to create monthly audit forms increasing my accountability and accuracy with my monthly reviews."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131440)

SS

Sanya S.

Developer

> "There are delays as well in reports."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6865890)

TV

Tyler V.

REACH Engineer

> "Integrating industry-wide certifications and certification courses (Tappisafe, ISO, CPR, Six Sigma, OSHA, etc), broadening the integration software to include..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7014163)

SF

Sebastian F.

Compliance and audit specilaist

> "I am yet to discover something i dislike"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6613149)

FO

Furkan O.

Marine Survey

> "It helps me organise reports efficiently, attach photos, and send updates quickly to clients."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137593)

VR

Verified Reviewer

Owner

> "Back office the software is clunky and not very intuitive. "

[See full review](https://www.capterra.com/p/141080/iAuditor/#GetApp___3597250)

JA

Joshua A.

Director of Risk Management

> "I especially like the one on one customer service with my account rep which is critical for troubleshooting issues and getting assistance with new ideas."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131504)

PW

Paul W.

Technical Manager

> "It lacks good auditable close out features where non users of the system can make comments, or attach photos etch to an action as evidence of the work being..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2703714)

CF

Craig F.

Facilities Manager

> "Being able to complete inspections on mobile devices and attach photos in real time is a big advantage."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131328)

PM

Phillip M.

Senior Project Officer

> "The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before you design..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717945)

GK

Ghassen K.

Generative AI Instructor

> "SafetyCulture has a powerful AI training course builder that help us to create customized courses to help everyone learn the latest work safety skills."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6845562)

JD

John D.

HSE Expert & Coach

> "A portion of their "upgrades" can be seen as a total misuse of advancement time."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___3089886)

AC

Armando C.

Quality-HSE Manager

> "It has improved efficiency, reduced paperwork, and made tracking inspections much more convenient and accessible across the team."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7132722)

JL

JP L.

Owner

> "A supervisor who wants to review the inspectors work prior to sending it to the client can not do it without logging into the inspector's account."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2725624)

AW

Adrian W.

Compliance manager

> "It is an incredible tool that significantly improved the quality, consistency, and speed of data capture on the shop floor."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131234)

AM

Aleš M.

Internal Control Team Leader

> "No possibility to create "action plan form" for addressee based on list of failed points."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2730887)

LG

Lauren G.

Sales manager

> "Keeps us organised at work through management of tasks and tracking their progress, simple data capture and real time collaboration to increase productivity"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7017631)

CM

Charles M.

Fire and life safety manager

> "Sometimes the GPS is not 100% accurate for marking a location or address"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2727196)

DW

Danny W.

Regional Manager And Operations Manager

> "The Format of Editing Templates - It Feels Smooth and Easy to Use, It allows for Quick Changes and Sense Check of the Questions/Code you have added."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131368)

EF

Ernest F.

Safety & Health Manager

> "What needs to be improved is when your looking for the correct area to use if you open one you cannot go back wards."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2704907)

CF

Craig F.

Facilities Manager

> "Assigning actions, tracking progress, and having clear accountability has significantly improved how we close out issues."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131328)

DJ

DAVID J.

Retail Trainer

> "The initial setup of the templates can be a little clunky, not easy to navigate at the build stage"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717605)

KS

Kim S.

Global Director of Risk Management and Compliance

> "The product is user friendly completely diverse in terms of being able to incorporate the needs of individual business models with a proven return on investment."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131747)

DB

Davor B.

Head of Security

> "I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2733560)

YE

Yemalla E.

External Manufacturing Quality Manager

> "It has helped streamline our quality assurance processes, improve compliance, and increase accountability across teams."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7131270)

VR

Verified Reviewer

Technical Sales Representative

> "There are a few little bugs that show negative values on answers and findings"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717541)

AJ

Ansh J.

Article Assistant

> "It has made inspections and audits much more efficient by replacing manual processes with a digital system."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7134548)

ER

Emma R.

Works Support Officer

> "I feel it cant handle several forms being used daily."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2180904)

FO

Furkan O.

Marine Survey

> "Photo attachments and instant report sharing are very useful, especially when working in ports or warehouses."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7137593)

AF

Aushanta F.

Food safety specialist

> "I do not like when the app glitches and I have to restart the app."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717628)

[View Reviews](https://www.capterra.com/p/141080/iAuditor/reviews/)

SR

Stephanie R.

Sr. QA System Specialist

> "I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control, creating a..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

VR

Verified Reviewer

Document Control Specialist

> "It is nice to not have to worry about handwriting and spilling IPA on the paperwork or having pages of batch records lost. When..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6869574)

SR

Stephanie R.

Sr. QA System Specialist

> "It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

JM

Jesse M.

Formulation Technician II

> "Each item on MasterControl is too close together and is hard to navigate which Form/Document"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7066405)

SR

Stephanie R.

Sr. QA System Specialist

> "Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

AK

Aubrey K.

QC Project Support Specialist

> "Building the batch record templates is a lot of work and there’s no good way to speed up the process."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023144)

TL

Traci L.

Senior MasterControl Specialist

> "Production likes the ease of use, the capture of who did a step and when enhances compliance, good documentation practices..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023080)

VR

Verified Reviewer

Quality specialist

> "It takes a really long time to make electronic batch records because ours are very long and they are detailed"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023691)

EE

Elias E.

Manufacturing Operations Engineer

> "Being able to easily execute, have automated calculations, sign-offs, data projections is fantasitic for our end users."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023115)

NG

Nicholas G.

Document Coordinator

> "It defaults to sections I do not need and has to reset after opening a useful section."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

SR

Stephanie R.

Sr. QA System Specialist

> "It streamlines batch record review, reduces errors, and accelerates product release."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

JL

Jimmy L.

Label Printing Ops

> "Sometimes it moves slowly to a crawl that barely anything can get done."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7058510)

RT

Rose T.

Business Process owner

> "Collaboration in our hypercare period to discuss pain points from implementation has given us a much more seamless approach"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6810460)

MW

Matthew W.

Quality Engineer

> "I don’t like having to delete a packet if the master template is rejected."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

MB

Megan B.

Regulatory Affairs Associate II

> "I like the reduction of paper records and not having to distribute controlled copies to different departments."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023730)

SS

Sunkit S.

Senior Associate Manufacturing Science and Technology

> "Lacking some formula creation functionality that other systems have."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809575)

NG

Nicholas G.

Document Coordinator

> "The visibility into the data and being able to look into what has been done when has been a great help."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

Joshua P.

Quality Process Manager

> "I dislike having to click to drill down to individual steps in a production record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6867348)

WD

William D.

Manufacturing Quality Engineer

> "It is user friendly and allows our company to record the information quickly, accurately and compliantly."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022753)

MW

Matthew W.

Quality Engineer

> "I don’t like how the master template approval process is managed in Qx."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

AP

Ashley P.

Sr. Manager, Quality Systems

> "Love how the module has streamlined our processes and made the training integration seamless."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023677)

BM

Brian M.

Plant Management

> "Text is small and most of the UI cannot be customized for individual needs."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6650629)

WD

William D.

Manufacturing Quality Engineer

> "I like working with the MasterControl team to enhance the product and add improvements on a continuous basis."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022753)

AC

Audeen C.

Sr. Manager, Quality Systems

> "I have used manual batch records in the past and it can be challenging in running a process and ensuring that the document is..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5015172)

MW

Matthew W.

Quality Engineer

> "I also like the visibility of the status of the production record and the significant figures."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

NG

Nicholas G.

Document Coordinator

> "It can be difficult to find the proper view when opening a record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

JA

John A.

Applications Specialist - QMS

> "The different utilities within each different Phase Step Type gives the Template Builder a wide range of formatting options,..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5003772)

ER

Erik R.

Transfer and Product Support - Digitalization

> "New features not always fitting 100% on old features."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809556)

CW

Cory W.

Manufacturing and Training Compliance Supervisor

> "This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and analyze..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5039195)

BM

Brian M.

Plant Management

> "Software is full of bugs that make building and using templates difficult"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6650629)

RA

Rosalia A.

Quality Assurance Manager

> "The implementation process with the tool to build “skeleton BR” is awesome."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023854)

SG

Seamus G.

Automation Engineering

> "It's impossible to consider going back to paper batch records."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024238)

KB

Kalina B.

Quality Engineer II

> "Overall, it is rather positive and would like to see more improvements to Master Control capabilities with integrations."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024084)

LM

Luis M.

QUALITY ASSURANCE AQL LEAD

> "I don't like to take test for every read SOP."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7013881)

MW

Matthew W.

Quality Engineer

> "I like how easy it is to create production records and notify managers of oos events."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

JH

Justin H.

Senior Manufacturing Engineer

> "Integrating with regulatory, validation of templates, and some small lags are the main issues or services that we have not taken..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080532)

WS

Wendy S.

Business Applications Manager

> "Learning how to build our records within MX took a small learning curve, but once you build one, you are on your way!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6644015)

MR

Madison R.

Quality Assurance Lead

> "Master control is more costly than other eQMS systems and it is a bit difficult to obtain 1:1 technical help when issues require..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5039168)

VR

Verified Reviewer

North America Quality Specialist

> "In addition, the product is integrated with the quality solutions of MasterControl, including documents, training, and quality..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6179792)

JA

John A.

Applications Specialist - QMS

> "Being in the Pharmaceutical environment, we have come across a few instances where we have identified defects in the system that..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5003772)

WW

Wendy W.

QMS Administrator and Document Control

> "We like the tracability."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7097226)

GH

Greg H.

Supervisor, QMS Systems

> "The cost is extremely high per license."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023051)

FL

Fabio L.

Quality Analyst

> "Having both QMS and MX makes for a great combo"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6830432)

JA

Joyce A.

Quality Assurance Specialist, System Administrator

> "We cannot have the system auto generate lot numbers for us because of the uniqueness and once a lot number has been created it..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4236241)

ER

Erik R.

Transfer and Product Support - Digitalization

> "Mx is a great state of the art tool with an tight update schedule."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809556)

AC

Audeen C.

Sr. Manager, Quality Systems

> "It can be challenging to search for a completed production record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5015172)

WY

Wanda Y.

QS Specialist

> "The Mx configuration is very flexible and can be easily adapt to our company processes."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6743703)

LX

Linda X.

Lead Technologist

> "The most difficult feature to use in Manufacturing Excellence is currently product families."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080016)

MM

Mike M.

Business System Owner

> "The Mx platform is easy to use efficient in really has a lot of features that other products don’t have."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023134)

TM

Tim M.

Director of Operations

> "Integration with our ERP has been more difficult. "

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5016542)

JH

Justin H.

Senior Manufacturing Engineer

> "The savings we have had as a company just from moving away from paper records is worthwhile enough, but the modular nature and..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080532)

MM

Matthew M.

Senior eQMS administrator

> "Working with departments that do not want to progress."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080109)

AEC

Anthony E. C.

Quality Compliance

> "Rather thank reviewing for quality in your manufacturing process. "

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022912)

RZ

Robert Z.

Quality Engineer

> "Most of the difficulty has been on our side, but the time difference with being in Germany and only having integration support..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4791334)

DP

Donald P.

IT System Analyst

> "From sales, leadership, implementation and support, the entire MasterControl team has been a great partner."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024226)

KG

Kimberly G.

Quality Assurance Program Manager

> "Time to set up properly not fast enough for staff!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080409)

Joshua B.

Production Technician

> "It's easy to use, it also makes it simple to create and store documents."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6877170)

AO

Abbie O.

Doc Control/MasterControl

> "The inability to run reports with the information needed."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4083549)

SG

Seamus G.

Automation Engineering

> "I find that this software provides a lot of consistent value to the company."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024238)

SL

Selena L.

Sterility Assurance Associate II

> "The cost of the product is quite high and it is difficult to get buy in from upper management"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4083342)

[View Reviews](https://www.capterra.com/p/148011/MasterControl/reviews/)

## User interface

4.61 (353)

4.56 (182)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SafetyCulture

Top features

33/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/141080/iAuditor/#features)

MasterControl Manufacturing Excellence

9/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/148011/MasterControl/#features)

### Recognition

SafetyCulture is recognized as a top-rated tool in 1 Capterra Shortlist reports

MasterControl Manufacturing Excellence is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

SafetyCulture

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MasterControl Manufacturing Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SafetyCulture

-   By SafetyCulture
-   Located in Australia
-   Founded in 2004

MasterControl Manufacturing Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

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