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Userbrain vs BrowserStack: Which is a better fit?

Updated on December 10th, 2024
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Summary
Features in User Testing
36
Best performer
50
  • Access Controls/Permissions
  • Annotations
  • Audience Targeting
13
50
  • Activity Tracking
  • API
  • Assessment Management
User satisfaction
4.3
User reviews87
Ease of use
4.6
Functionality
4.0
Value for money
4.4
Customer support
4.6
4.6
User reviews416
Ease of use
4.6
Functionality
4.5
Value for money
4.2
Customer support
4.4
Price starts from
/user
One-time payment
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

eCommerce Sites, SAAS Companies, Startups

Developer teams across industries including but not limited to Finance and Insurance, Education, Technology, Media & Publishing, Retail, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-57b97670-e0dd-4184-1a7f-08d8e9a0cd10
Mike D
Web Developer
5.0

Mike: Hi, my name is Mike. I'm a lead handshaker, and I give BrowserStack a five out of five. For more reviews like this, click below. Things that we were using before BrowserStack, was just testing on local devices, installing a bunch of browsers on all the different computers, talking to that one guy at the office that happened to have a Mac and just do the testing locally. The reason we chose BrowserStack is quite simply, it's the only solution that I'm aware of that allows you to test on hundreds of browsers and operating systems on actual hardware without emulation. For just the basic testing and live testing, it's super easy to get started. You can get onboarded within a couple of minutes, and your team can start testing different web interfaces, local environments, and putting in bug reports to get all that stuff fixed. At my last agency, we actually used BrowserStack Automate and actually did some selenium testing to make the process even quicker and that only took our dev team about two weeks to fully integrate into. But if you are 95% of the work that we do with BrowserStack, it's just, you want to test on a bunch of browsers or a customer said they had an issue on Firefox, and you just want to be able to reproduce it, you can get up and running with just a couple of clicks. If you're thinking about using BrowserStack, first of all, do yourself a favor and do testing. Don't think just because it works on Chrome on Windows, it's going to work in Chrome on Mac, and don't forget about the lesser known browsers. Also, if your project is open source, and you can point to a public open source repository like a GitHub or Bitbucket, they have very generous, complimentary open source licenses available for your project, so definitely check that out.

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1 Video
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4 screenshots
162900
4 screenshots

Userbrain

Top Features
36/50
  • Activity Tracking
  • API
  • Assessment Management
  • Categorization/Grouping
  • Customizable Categories
  • Engagement Tracking
  • Heatmaps
  • Moderated Usability Testing
  • Projections
  • Real-Time Analytics
  • Real-Time Data
  • Single Sign On
  • Visual Analytics
  • Workflow Management
  • A/B Testing
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Commenting/Notes
  • Conversion Rate Optimization
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Demographic Data
  • Email Reminders
  • Geotargeting
  • Performance Metrics
  • Performance Testing
  • Project Management
  • Quantitative Metrics
  • Question Library
  • Reporting/Analytics
  • Reporting & Statistics
  • Search/Filter
  • Software Testing Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Usability Testing
  • User Management
  • Video recording/Transcriptions
  • Video Support
See All features
Hide User Testing Software Features -

BrowserStack

13/50
Show User Testing Software Features +
Userbrain
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BrowserStack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Userbrain
  • By Userbrain
  • Located in Austria
  • Founded in 2011
BrowserStack
  • By BrowserStack
  • Located in Ireland
  • Founded in 2011
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