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We’ve built unique time tracking solutions teams from 20 - 1,000 within agencies, nonprofits, consultants, universities, architects, IT, healthcare and more.
The technical support team is pleasure to speak with and very informative. They are able to help me understand and utilize Core better.
I find the billing process steps a bit awkward but I am used to them now. It is annoying to have to look for the most recent invoice under Invoice Review once the invoice is processed as final.
Fantastic time-billing software. The flexibility it has in generating reports and the technical support from staff was terrific.
No real changes to suggest as of yet. There is already a lot to absorb.
Key project information on reports is helping our project managers make important timely decisions in real time. Absolutely love their excellent customer service.
Our project managers thought it was hard to use, and didn't feel our data was always accurately depicted.
Amazing customer support and a great product. Glad to not be shopping for a new product for sure.
Early on we had a difficult time understanding the vendor bill workflow.
This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done.
The expense report tool is terrible on using dates. Much easier on phone but I often have flights/uber to add and the date feature is awful.
The customer support is great and they were really helpful during our set up, they answered all of our questions and got us set up in a way that worked best for our company.
We have no way to enter in expected future accrual and allow staff to borrow from that. It ends up that most of our staff have negative leave balances.
It's also so easy to use and is flexible. Particularly I have enjoyed its excellent help resources and its perfect responsive customer support services.
The main complaint about this product was the searching function for jobs. You could only search by the first letter.
We really enjoy the ability to have many different funders and projects. We like the ability to customize who can charge to certain projects.
When you have a company that has several projects going on at once, it makes it difficult to locate your project.
Cecilia T.: Hi, I'm Cecilia. I'm a financial administrator, and I give BQE Core Suite a five out of five rating. For more ratings like this, click below. We use it for maintaining costs and in invoicing our clients for the projects as they progress. We do it on a monthly basis, and it's very easy to maintain the accounts for the clients, make sure everything's up to date, and record all the payments. I like BQE because you can really customize pretty much projects, employees, all activities, the way you invoice. You can customize pretty much each process throughout the business cycle to your company's needs. You can filter and create groups and lists to meet the company's needs specifically for you. I work with architectural people who are very visual, and I think they use colors a lot and are very less wordy and more visual, I guess, is the big thing. We find Core sometimes all the screens look exactly the same, so they have to read it. And it's hard for them to say, "Okay, this is a budget screen. This is a fee schedule screen," because they all look the same. They're like blank slates. It would be great if all the budget screens were in one color and all the fee schedule screens were in another color so they know when they're keying something in at what point of the system they're in. Are they in projects? Are they in budgets? Are they in time entries? Green for time entries, yellow for budgets. That would really make, I think, just click in quicker for them. It takes longer for them to read every single screen.
Jen: Hi, my name is Jen and I'm the Director of Operations. I would give ClickTime a five star review. For more videos like this, click below. We have been using ClickTime for as long as I've been with our organization. However, a couple years ago, we were looking at using Paychex to do all of our time tracking, and we ultimately decided to stay with ClickTime. We were trying to come up with a way to better track our grants and contracts and how people bill their time on it. ClickTime was just something that's user friendly, and it's easy for people to access from anywhere. ClickTime is very easy to get set up. It's very intuitive, and whenever I onboard a new employee, it barely takes any time at all to explain it to them. One of the things I like most about ClickTime is that they're also a small company. They're really easy to get in touch with on the few occasions that I've had issues. They're quick to respond via phone or email. Another thing I like is that they're always looking at ways to improve the user experience. In the past few years, they've made a lot of different upgrades that have really helped our workflow and to make things easier on our time management end.
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BQE CORE Suite
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