# Compare Class for Web vs Cisco Jabber 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Class for Web and Cisco Jabber based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141222-212050/Blackboard-Collaborate-vs-Cisco-Jabber --- # Class for Web vs Cisco Jabber Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Class for WebCisco Jabber2/4 selected [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[4.2 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) [## Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[4.2 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment Based on [442 reviews](#user-reviews) Positive 364 Neutral 67 Negative 11 [## Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [1,333 reviews](#user-reviews) Positive 1,148 Neutral 150 Negative 35 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 7,791 reviews from collaboration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Secure Data Storage NA File Management \-- Chat/Messaging 4.2 Document Storage NA Assignment Management NA \--%Fit Missing features Feature ratings Secure Data Storage NA File Management NA Chat/Messaging 4.3 Document Storage NA Assignment Management NA User satisfaction User satisfaction 4.2 User reviews[442](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.2 Customer support 4.1 User satisfaction 4.3 User reviews[1,333](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Education, healthcare, financial services, manufacturing, government, higher education, and K-12. Best for Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more. ## User reviews Pros & cons WI Wassim I. Associate Professor > "Collaborate has more or less all the features available in dedicated video conferencing tools such as Zoom or MS Teams with the ease and..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4917985) Noxolo R. Tutor and Student > "I don't like that sometimes the number of people who can attend an online session is limited (it was 250 personnel) and that it crashes." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6145048) WI Wassim I. Associate Professor > "The integration of Blackboard Collaborate with the Blackboard LMS makes it very easy to conduct video chat sessions with course participants for..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4917985) MA Mark A. ADjunct Professor > "It can, at times, require more resources than what older systems might be able to handle." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6009287) EF Erica F. Tour Guide > "Going and forth between assignments was seamless, grading was quick and easy, easy to comment on classmates’ blog posts" [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6475478) MM Mahlaga M. Librarian > "This situation wastes time and can be frustrating on a slow internet connection." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6170896) LMH Luis Manuel H. Student > "After more than 2 years of use, the platform seems to me to be the best in the market to guarantee a good online education and teaching, however,..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4802829) VR Verified Reviewer Student > "the overall video and audio quality in my experience was really bad, and there was no app support in the time we used it, there was only a web-app..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3615060) Noxolo R. Tutor and Student > "I love that one can teach, create and manage sessions, get grades and have online training and seminars." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6145048) RD RussAhna D. Student > "Jamboard, Padlet and collaborative whiteboard software just always felt underdeveloped, messy, crowded and too lacking in structure." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4440106) VR Verified Reviewer Student > "it has many features that are tailored specifically for the classroom, such as interactive board, and you could raise your hand to ask a question..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3615060) SM Santino M. Student > "The bandwidth requirement for use of this software is very high and causes students to disconnect frequently." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3527259) VR Verified Reviewer Analyst > "The platform is versatile and offers the integration of many services, such as file upload, grading, assignment submission and interface..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4115502) AR Ajay R. Student > "Students are disadvantaged if their internet connection is not very fast because they will experience heavy glitching." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3572958) TM Tlhalefo M. Student > "One of the best ways to conduct lectures/tutorials, all students were able to easily interact with the facilitator and the learning materials, the..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4468278) DS David S. Professor > "Blackboard also offers some embedded applications like Wikis, and other educational resources from publishers like Pearson, and while most of them..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3019399) DE Destiny E. Student > "Blackboard allowed me to continue my education and still obtain the necessary information to succeed in my academic journey." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6132489) RH Rhiannan H. Lecturer > "It is not as user friendly as it perhaps should be for the sheer volume and type of people using it." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3927284) TD Tenzin D. instructor > "We are a small local language school and we really loved how Blackboard Collaborate brought us together in a virtual classroom." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4866731) MS Mandy S. Owner > "Many students I've interacted with, along with myself, have written a lengthy discussion board reply in Blackboard only to lose internet access or..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3324922) Robert M. Head Of Strategic Marketing > "My general experience is relatively good in the web version, something excellent about it is that the classes are recorded and can be used..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4280604) SM Stephanie M. Student > "What I like the least is the connection issue that causes the meeting to drop or have the powerpoints not display on the screen." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3511582) DE Destiny E. Student > "It is a great resource for online learning as it is easy for professors to post assignments and information." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6132489) TP TeHilla P. Student > "Initial learning curve as the platform is not similar to others that’s i’ve used before." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3604015) VR Verified Reviewer Professor > "Using Collaborate ensures that all course content AND the virtual classroom are all together in the same Learning Management System. " [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4031757) VR Verified Reviewer Professor > "Wouldn't want to teach an online course with any other program." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4031757) Diego Martin R. Marketing Analyst > "Features like creating groups and file sharing allow users to improve their user experience while using the software." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3518718) JO Julie O. Associate Professor > "it is less intuitive and simply takes longer to get things done." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3834950) AR Ajay R. Student > "Having the option to record sessions makes learning and meeting a bit more convenient for those who may be unable to attend in real time." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3572958) AM Ariella M. software Engineer > "Also I tried joining a course room on my phone a few times, but not very successful, audio would be there, but the visual (slides usually) could..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3324801) TM Tasneem M. Associate Professor > "Easy to organize conference and manage participants." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___6024423) CP Carly P. Mathematics Teacher > "The software was very slow at times and there was a due date tab where due dates we never listed." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2976726) NH Naja H. Student > "Overall Blackboard Collaborate is a multifunctional software that allows bigger businesses and corporations, particularly higher education..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3502158) Jeremy B. Writer > "Other than the convoluted way some features are put together, the biggest issue I had was with the occasional connection problem." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3123146) Melissa T. Interventionist > "Features like private chat, breakout rooms, screen sharing, polling, and file transfer are critical to maximizing learning and engagement in a..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2886373) JH Jakob H. Student > "In areas where the internet is rather slow, BB Collaborate sometimes struggles with streaming video." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3305856) KH Kyle H. Student > "It has bridged the gap between the physical and virtual classroom allowing students to learn remotely and be able to review lesson which was not..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3127584) Melissa T. Interventionist > "The inability to see all students at the same time is a distinct disadvantage for teachers and students. " [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2886373) JC James C. Research Associate > "We use it for providing learning materials and tracking assessments, which it does very well and can manage large sets of students/users." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3405547) LM Lesley M. Asst Dean & Registrar > "Web based and app platforms don't seem fully compatible on iPads yet, if you're participating in a lecture and don't touch the screen or interact..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2412236) RW Racquel W. Teacher > "The features allow for engagement and full participation whether individually or in groups." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3551288) Edgar Fabian G. customer service manager > "some features are confuse i dont know were to search something unless i tryed several buttons" [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3331666) AG Andrew G. Software Engineer > "This made class tracking and professor collaboration a breeze all through my undergraduate and beyond." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3860052) NW Natasha W. Consultant > "There is not a whiteboard feature that allows for students and presenters to annotate on a blank screen." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2687549) RD RussAhna D. Student > "Zoom is arguably faster paced, more live, but working with the two together, offered really unique and creative new collaborative experiences." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4440106) Alison J. Academic Counselor > "Sometimes issues with connection happens." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2851049) SM Swapnil M. Technology Lead > "The very best thing I love about it is that I can access it from my computer, iPad or the iPhone." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4488420) VR Verified Reviewer Tech Support > "Sometimes the sound would cut out or the video would be grainy and sometimes attachments and files would not send through on the first go around..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2391284) SM Santino M. Student > "A great software for large class groups with features geared towards teaching and learning." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3527259) Madi M. Program Services Director > "This may be my university's fault, but it can be hard to find links, or I have to click through 4 levels of links to get to my destination." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2651243) JC James C. Research Associate > "This software allows us to share lecture slides and online recordings with large groups of students." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3405547) SR Shava R. Accountant > "The software does not give prior notification when attendees will be exited from break out rooms which sometime happens suddenly." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2798299) VR Verified Reviewer Manager > "Many features to allow seamless learning experience for students." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3560046) SM Stacey M. Teacher > "There are many connectivity issues with Blackboard Collaborate making it challenging to provide quality interaction with users." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2559697) RD RussAhna D. Student > "I say this as someone who has used Canvas, Teams, and interactive text software built for collaboration." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4440106) JH Jakob H. Student > "Sometimes I have had issues with the connectivity." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3305856) SC Sam C. Designer > "I also like the ability to do breakout rooms with Blackboard Collaborate, as it makes brainstorming and reflecting on information even easier." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3196038) AG Akhil G. Supply chain analyst > "A lot of students find it confusing to use the tool." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3289296) MP Magdalena P. Professor > "It's somewhat intuitive, and if you use it with Blackboard it integrates marvelously." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3591138) SM Stacey M. Teacher > "It has a lag in timing between what is shown or said and when the other users see it on their screen." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2559697) SP Sal P. Academic Advisor > "From monitoring the room, to screen-sharing, to voice chat and video, to uploading recordings, Collaborate shines." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2932511) SG Shannon G. teacher > "This software is not very compatible with the Chrome books that my students are using." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2455868) Alejandro Jose O. Engineer > "The creation of work groups is very satisfactory, it allows the creation of blogs and forums that are qualified in a fluid way." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3507932) DP Daniella P. Career education specialist > "Also the collaborate feature has spotty video and sounds quality." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2271121) VR Verified Reviewer Student > "Blackboard collaborate is a straightforward tool that is very effective for educational purposes." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3615439) Juan Carlos G. Lider de area de desarrollo IA > "We had a problem with the LTI the integration started to direct any group to the same room ." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2685756) RB Rita B. Teacher > "It has made it easier to teacher an online course compared to other services" [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4790369) SC Sophia C. Student > "Blackboard Collaborate is a good platform for distance learning, but its downsides are that it seems specific to that purpose." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2503483) VR Verified Reviewer Student > "It is a great app that is geared toward hosting larger groups." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3615439) VR Verified Reviewer Student > "Occasionally, the interface can be confusing, such as a collapsing menu bar." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2435136) MA Mark A. co-op > "Great for taking missed notes for classes" [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___4112479) Diego T. DevOps Engineer > "It's current standard way of showing grades, doesn't works in other places." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2247435) SG Saloni G. Program Manager > "It helped me a lot in my learning, effective collaboration and also in tracking my assignment’s due date." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3019482) DG Diego G. Staff Writer > "The software has crashed on me quite often, even with a robust and very capable laptop." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2441535) MT Mohammad T. intern > "Overall it's a pretty good platform for collaboration. If few things that are mentioned above are taken care of properly it will make it much..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3594440) VR Verified Reviewer Student > "I am just not a fan that you must be connected to wifi or internet to get on, I wish there was someway it could be an offline app." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2187280) VR Verified Reviewer Planner > "With the ongoing pandemic and most of the classrooms switching to virtual classrooms, Blackboard Collaborate has made great strides in changing..." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3010306) VR Verified Reviewer Tech Support > "The biggest and most frequent issue I have run into with the Blackboard program would be the freezing." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2391284) TP TeHilla P. Student > "The most useful feature for me is the ease of access to recordings." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___3604015) Kelly P. Owner > "I teach adults who are able to handle most technical issues, but collaborate has been very frustrating to deal with." [See full review](https://www.capterra.com/p/141222/Blackboard-Collaborate/#Capterra___2800613) [View Reviews](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) NG Nathan G. Member Service Advocate > "The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7102541) LoC Léo C. Trainee > "This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6473461) GH Georgina H. Analyst > "Its amazing all its functionality is amazing being able to track, record and review callers." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6846613) ET Emilee T. Billing Support > "Desk top sharing feature would sometimes be glitchy during meetings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) PT Priya T. Senior Data Analyst > "It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) AK Athina K. Product Development Manager > "Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and file..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152) QB Quishea B. Intake Coordinator > "The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314) UR Umang R. Strategy Program Lead > "It is getting outdated and lags behind other leading products from different companies." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6529361) AB AARON B. IT Admin > "Also the search feature for numbers is very useful" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6644902) Maciej K. Telemechanics specialist > "Sometimes i have got a problem with alerts." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916) ET Emilee T. Billing Support > "I liked the instant messaging feature for quick communication." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) QB Quishea B. Intake Coordinator > "Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314) ET Emilee T. Billing Support > "Positive, it has many features in one program which increases overall efficiency." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) Shiva J. project manager > "Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality,..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) LaB Lyka angelic B. customer service representative > "my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5079262) Ric H. Financial Representative > "Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219663) RI Riana I. Account Manager > "Cisco jabber makes it very easy to use as a phone with clients without using a personal number." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6806645) TM Teresa M. QA Anaylst > "The only thing I found that I didn't like about Jabber is the emojis being cartoonish. " [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6247768) PT Priya T. Senior Data Analyst > "The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) JD Jeroen D. Employee > "one annoying feature is the inability to phone out when you have denied an incoming call for several tens of seconds." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4320099) PT Priya T. Senior Data Analyst > "We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) AMH Anna Maria H. Associate > "desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3834271) JA Jessie A. Junior Designer > "I really enjoy and have taken advantage of the multiple benefits this tool has to establish stable communication with others through audio..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3779197) CS Chrysanthos S. Teacher/IT > "My only criticism is that sometimes, the software forgets my username and password without asking me to input them again, so I am unaware..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3650625) Shiva J. project manager > "Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) AL Ashley L. Product Ownder > "This product is not compatible with MS Teams which we use for internal collaboration, chat and meetings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3923464) MB Maxime B. System Administrator > "It is simple to use and has a lot of configuration settings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6735859) SC Steven C. IT Management > "Full integration was never completed and calls stopped working when we moved from hardware to full software for calling." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) OK Oleksandr K. Software Engineer > "With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) SD Seronda D. Freelancer > "I did not get formal training on it so therefore, I had to navigate through the software to figure out how other things work such as..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3561887) Shiva J. project manager > "Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) VB Virginia B. Security Specialist > "It is very basic, both in layout and in usage." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6278208) Shiva J. project manager > "Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) SC Steven C. IT Management > "Limitations on access when using VDI mean unable to make calls and rely on other calling tools." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) PO Peter O. Infrastructure Engineer > "The deployment bypass the requirement to have the device connected to the corporate network via VPN; we are able to board users faster and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3851224) OK Oleksandr K. Software Engineer > "The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) Shiva J. project manager > "Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) Jamie C. Salesforce Developer + Admin > "It can run a bit sluggish, requiring a connection reset or cache clearing. " [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4220637) NPB Noxolo Peace B. Director > "What I love about Cisco Jabber is its ability to integrate different communication channels, such as voice, video, and messaging, into one..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796) SE Shannon E. consultant support > "Due to system requirements, it can sometimes lag on lower end PC specs." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4771826) AN Amy N. Board Secretary > "It was cool that we could do a share screen on a call to show the participant what we were describing." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957) SC Steven C. IT Management > "Was not able to use this for a long period and we soon changed to use other software products for calls and messaging." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) Said A. branch manager > "It saved us a lot of effort, time and money in communicating between members of the same team and between the teams in general, and we..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4659273) NL N L. Accountant > "Not sure if it was my home wifi, but sometimes the call would drop or the caller couldn't hear me and vice versa." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3539356) AD Amelia D. Division Coordinator > "Cisco jabber allows our healthcare telecom to work seamlessly with the clinics and hospital system, eliminating undue stress on patients." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3533797) AH Amanda H. owner > "I found it a little difficult to set up." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868) AN Amy N. Board Secretary > "I also like how my organization integrated email voicemail with the system." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957) VR Verified Reviewer Payroll specialist > "Audio problems, low sound quality, sometimes it crashed and locked." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4511248) Elyes C. Application Security engineer > "Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4774864) SW Samantha W. Recruitment Resource Partner > "No complaints - at times the product would freeze and I would have to reboot, but I think that is common with any virtual product." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3847621) LK Liz K. Senior Paralegal > "I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4592897) NPB Noxolo Peace B. Director > "Cisco Jabber can be a bit complex to set up and configure, especially for non-technical users." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796) AA Ashwin A. Data Protection Engineer > "very much handy in connecting with people.-very clear audio and video quality." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4927689) Andrea L. Officer > "It is very slow, blocks frequently, video quality is low, not friendly user AT ALL." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3999431) CH Carly H. Practice Assistant > "Used it daily for work chat until we changes systems, but really enjoyed it!" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4811520) BT Bree T. Social Engagement Coordinator > "Its integration with calendar systems is unreliable. And worst of all as an internet-based phone system, there is often a lag and/or audio..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3445509) Shiva J. project manager > "Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) OK Oleksandr K. Software Engineer > "Therefore, the video call quality is often relatively low due to the location." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) VR Verified Reviewer Computer Service Technician > "Easy to use, high quality communication." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6705502) UU Umesh U. Sales Consultant > "Message sometimes disappear so you find empty conversations with certain colleagues." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088) Alesia L. Motion Graphic Designer > "Cisco Jabber allows me to create, schedule and join webinars through my iOS app." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4073613) VR Verified Reviewer Consultant > "Sometimes it gets hang while being on call and then you need to restart the application.." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3699209) RX Rodger X. Senior manager > "Simple to use, light weighted, providing basic collaboration functions, integration with Microsoft" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4980717) RO Ryan O. GAM > "I wish that there would be more bug fixes when they update it still crashes/hangs at times!" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3783480) Maciej K. Telemechanics specialist > "Easy to use." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916) YB Yolanda B. Consultant > "Not being able to have mobile access to Cisco Jabber." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3578881) MA Mohammad A. Director > "Ot is good for organisations with high level of information security." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4887589) Christian K. Programmer Analyst > "It’s clunky feeling and does not have all the features most modern collaboration apps have." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3599753) SM Sahil M. Data Scientist > "The file-sharing option is best because I get to share files with colleagues instantly without needing to send an email or putting on the..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4604262) LA Lagin A. Senior Account Executive > "Sometimes it doesnt connect properly and takes a while to load up." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4297045) Alexander Jose D. Music Teacher > "I find it quite simple, and I love that it unifies communication in one place." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4984364) KM Kuldip M. IT manager > "Some time its bit clunky with login and experience with feature" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219651) AH Amanda H. owner > "I love the sound quality and array of features available." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868) AK Athina K. Product Development Manager > "My overall experience with Cisco Jabber can be described as frustrating." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152) PA Pasquale A. Customer success manager > "Collaboration helps enterprise to became powerful." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4969021) VR Verified Reviewer VP, Technical Support > "The call quality is poor and unreliable at times." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3664201) SS Sudhir S. CASS Lead > "Cisco Jabber is one of the best communication tool for managing the end to end communication requirements of your organisation." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4587908) JA Jennifer A. PhD Student > "As with many programmes, Jabber suffers from not having the best user interface." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3799787) AS Ashley S. Social Worker > "It's great for making calls to patients when you work remote and don't want them to have your personal cell phone numbers." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4124921) SW Shane W. Draftsperson > "Unable to easily communicate with people outside the platform." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3591170) [View Reviews](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) ## User interface [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/) 4.21 (442) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) 4.30 (1,333) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Class for Web Top features 15/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/141222/Blackboard-Collaborate/#features) Cisco Jabber 10/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/212050/Cisco-Jabber/#features) ### Recognition Class for Web is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Higher EducationSoftware (2023)  Cisco Jabber is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Class for Web Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cisco Jabber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Class for Web - By Class Technologies - Located in United States - Founded in Cisco Jabber - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[4.21 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) vs [Canvas](https://www.capterra.com/p/127214/CANVAS/)[4.56 (4,320)](https://www.capterra.com/p/127214/CANVAS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/127214-141222/CANVAS-vs-Blackboard-Collaborate) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Contact vendor for pricing Price $4/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-212050/Microsoft-Teams-vs-Cisco-Jabber) [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[4.21 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) vs [Moodle](https://www.capterra.com/p/80691/Moodle/)[4.32 (3,379)](https://www.capterra.com/p/80691/Moodle/reviews/) Contact vendor for pricing Price $130/year 4.2 Features 4.3 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/80691-141222/Moodle-vs-Blackboard-Collaborate) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-212050/Slack-vs-Cisco-Jabber) [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[4.21 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) vs [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)[4.14 (536)](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews/) Contact vendor for pricing Price $9500/year 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/14500-141222/Blackboard-LMS-for-Business-vs-Blackboard-Collaborate) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/212050-247901/Cisco-Jabber-vs-Google-Workspace) [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[4.21 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) vs [Brightspace](https://www.capterra.com/p/122854/Brightspace/)[4.26 (235)](https://www.capterra.com/p/122854/Brightspace/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122854-141222/Brightspace-vs-Blackboard-Collaborate) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-212050/Zoom-Video-Conferencing-vs-Cisco-Jabber) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.1 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/212050-227157/Cisco-Jabber-vs-Microsoft-365) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-212050/TeamViewer-vs-Cisco-Jabber) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) Contact vendor for pricing Price $14/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-212050/GoToMeeting-vs-Cisco-Jabber) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) Contact vendor for pricing Price $1.99/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-212050/OneDrive-vs-Cisco-Jabber)