# Compare Consensus vs Outreach 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Consensus and Outreach based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141255-159318/Consensus-vs-Outreach --- # Consensus vs Outreach Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConsensusOutreach2/4 selected [Consensus](https://www.capterra.com/p/141255/Consensus/)[4.9 (323)](https://www.capterra.com/p/141255/Consensus/reviews/) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) [## Consensus](https://www.capterra.com/p/141255/Consensus/)[4.9 (323)](https://www.capterra.com/p/141255/Consensus/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [323 reviews](#user-reviews) Positive 323 Neutral 0 Negative 0 [## Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [308 reviews](#user-reviews) Positive 277 Neutral 21 Negative 10 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Mobile Access 4.5 Alerts/Notifications 4.7 Real-Time Data 4.6 Lead Capture 4.8 Content Management 4.7 \--%Fit Missing features Not enough reviews Feature ratings Mobile Access NA Alerts/Notifications \-- Real-Time Data \-- Lead Capture 4.4 Content Management \-- User satisfaction User satisfaction 4.9 User reviews[323](https://www.capterra.com/p/141255/Consensus/reviews/) Ease of use 4.7 Functionality 4.8 Value for money 4.8 Customer support 4.8 User satisfaction 4.4 User reviews[308](https://www.capterra.com/p/159318/Outreach/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.2 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We work with revenue executives at enterprise SaaS companies based in the U.S. and EMEA seeking to scale their teams' ability to engage buyers and accelerate purchasing decisions. Best for Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps. ## User reviews Pros & cons MT Matt T. Sales Executive > "It allows me to provide detailed visuals that prospects may not be getting from other vendors and arming them with what they need to feel..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7046059) AS Arti S. solutions engineer > "Discovery demo feature lacks the ability to link multiple videos to a single question" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7137991) LW Luke W. Solution Consultant > "It provides us with a platform to easily distribute the content our prospects requested more information on and allows us to continuously..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7048494) VR Verified Reviewer Sales Development Representative > "However, i think that there are too much clicking at the start before sending consensus through which can be a bit annoying if you are..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7074438) CD Chris D. Solution Consultant > "This level of personalization lets potential customers focus on features that matter most to their industry and role, resulting in a..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7050028) GS Gonzalo S. BDR > "That many contacts dont have accurate information, some phones are not available even if you can find it easily on google" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7105424) EC Elliot C. Account Executive > "Being able to quickly send demo of my product, align with their use cases, and follow the metrics (watch time and topics)" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7050051) GS Graeme S. Account Executive > "The video recording tool needs to be a bit more user friendly, it does not give you the option to change or blur your background when..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7040412) VR Verified Reviewer Sales Excellence > "This allows our sales reps to customize their follow-up conversation to the specific needs of the buying committee, leading to far more..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7039862) Reid M. Account Executive > "Sometimes it takes too long or requires too many inputs to create a single experience demo board." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7058324) AA Austin A. Sales Development Representative > "It allows me to provide content in a multitude of ways to my clients who have been raving about how easy the information is to view and..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7096652) JY Janvil Y. Sales Engineer > "The user interface and workflow is not as intuitive as I would like it to be to publish ad-hoc videos." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7104400) KA Khyan A. Inside Seller > "It fits neatly into my workflow, takes the heavy lifting out of early-stage demos, and helps me qualify interest quickly." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7046210) James T. Solutions Engineer > "The content management side can get messy quickly unless you build out a well-structured, maintained library." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7118696) Alain B. Enterprise Lead > "Consensus is a killer tool to aid Sales People in their day 2 day, I've add in a Consensus video to convert more deals or help with..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7038983) William B. Account Executive > "it can be buggy sometimes, it sometimes takes more than 1 attempt to record a video and this slows things down" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7035999) Patrick T. Vice President of Sales > "It helps bridge the gap between marketing and sales by delivering personalized, on-demand demos that educate multiple stakeholders..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7041187) VD Vincent D. Business Development Rep > "I am yet to face a problem using the platform that I have not been able to resolve but I guess it can always do with more/new features" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7072072) Hannah T. Senior Solutions Specialist > "One of the most valuable parts of consensus is design mapping the customization that prospects can experience in a demo." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7066431) LB Lily B. Sales Development Representative > "Sometimes my customers do not like resources coming from a different vendor." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7066421) Stephen R. Senior Account Executive > "The screen recording tool works incredibly well, and the ability to have a library of demo videos to fall back on is well worth the..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7116243) GA Graham A. Account Executive > "The tabs on the website are confusing and some seem redundant." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7050107) Cynthia H. Field Sales Executive > "Sometimes it's all I need to close a sale and not have to schedule a full 90 minute interactive demo, which many clients appreciate." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7060321) RR Ryan R. Director, Sales Excellence > "I don't love that you can't use a virtual background to record a personal intro video." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6815476) GS Gonzalo S. BDR > "How the integraition with other apps can help my workflows, making everthing easier to work between apps, webss...." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7105424) HH Hannah H. Sales Executive > "It can be a little time consuming to put demoboards together and demos are not always easily located" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7036168) Drew A. Product Sales Executive > "It lets prospects get the basics on their own, so my demos start at a higher level and deals move quicker." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7052204) JB Jon B. sales executive > "My only gripe at the moment is the navigation piece when searching for videos." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7036628) VR Verified Reviewer Customer Success Manager > "I’ve seen a noticeable impact on how easily customers connect with our products, and it’s made it easier for me to support a large and..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7061402) VR Verified Reviewer Account Executive > "This could be related to internal org settings however we have been unable to figure out how to remove this step." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7036660) CS Caitlain S. SC > "It’s especially powerful for multi-stakeholder deals since anyone can view the demo without waiting for a live session." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7045326) TR Thomas R. Account Manager > "I sometimes feel like I can lose control of a deal or it is less personal than a real in person demo." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7036502) Rohan N. Solution Consulting Operations Specialist > "The combination of user-friendliness, analytics, and support makes it a must-have tool for any team focused on impactful, data-driven..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7038815) JK Josh K. Sales Executive > "The outlook plug-in is not great." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7048960) JG Jack G. Account Executive > "This feature is crucial in understanding what's important to the folks I'm presenting to, allowing me to tailor my interactions..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7061467) VR Verified Reviewer Solutions Engineer > "The one thing I don't love about Consensus is the demo library." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7063766) VR Verified Reviewer Sales > "My experience with Consensus has been excellent: it enables me to start highly qualified demos with well-prepared clients, making..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7039766) MP Melanie P. Business Development Representative > "I don't like all of the options I have to fill in to send personalized demos, but I understand the necessity." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6393214) TR Thomas R. Account Manager > "It allows me to ensure that customers can share demos of my product internally and thereby help close deals faster." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7036502) Nathan H. Account Executive > "I dislike how tedious it can be if I'm sharing multiple demos." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7036147) AA Austin A. Sales Development Representative > "Consensus helps me deliver loads of information in a very easily digestible medium for my clients." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7096652) Daniel M. Demand Generation Manager > "When we've sent out demo boards via email, sometimes consensus creates a bunch of demo boards with no views, which can clog up our..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4802771) OG Olivia G. Solutions Consultant > "As a Solutions Consultant I often ran demos for simple parts of the product and spent a lot of time just doing the same integration..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6361643) NR Nik R. Enterprise Account Manager > "Unless I am missing a feature, there doesn't seem to be a way to create multiple demo boards without have to start the process over and..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4989957) JE Jenna E. Account Manager > "It allows me to get deals done so much quicker by easily sending out great content and allowing me to create my own videos to run through..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6342853) SB Sydney B. Account Executive > "I do not like how we can not group together videos to make a folder or an easier way to share a group of video assets for a specific..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6249279) VR Verified Reviewer Sales Excellence > "It radically transforms how you qualify prospects and provides the intelligence needed to shorten your sales cycle and close bigger deals." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7039862) OG Olivia G. Solutions Consultant > "Sometimes the email plug in can be buggy" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6361643) Steven B. OBR > "Consensus gives sales teams the ability to provide value on solutions or services through video demo and has customization features that..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6334699) VR Verified Reviewer Account Executive > "Can be a little tedious setting up the email" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6583130) CS Caitlain S. SC > "I like that Consensus scales me by automating repetitive demos, so I can focus on higher-value conversations." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7045326) EL Edwin L. Solution Consultant > "Sometimes it is not too easy to use when it comes to setup the demo before sending" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6599947) Cory K. Account Executive > "It makes it so easy to connect with prospects in a meaningful, on-demand way, without the back-and-forth of scheduling live demos." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7120244) Liz W. Senior Enterprise Account Manager > "The only downside to Consensus is that you are not doing a live demo and hearing your prospects' questions in real time." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4989824) Matthieu G. Account Manager > "As described before, this tool has been a real game-changer not to over use Solution Consultant ressources and easily evaluate prospects..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7056997) DC Daryll C. Sales Specialist SME Acquisition Industries (Campaigns) > "the videos could be more better edited" [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4940318) MA Malak A. Account Executive > "Consensus offers a ton of of variety and flexibility in integrating links/demos to emails." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7052545) LD Lisa D. Sr Account Development Rep > "No real cons, although because demos are not live I don't get real time feedback." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6023835) ST Stanley T. Commercial Account Executive > "The platform adds real value by offering a streamlined way to share demos and monitor how prospects interact with them." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7037416) AA Abigail A. Sr. Sales Executive > "My only complain about Consensus is that when I create a mail merge link, it only provides a link." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4679026) VR Verified Reviewer Customer Success Manager > "It gives me an easy way to share interactive demos that highlight the value of our solutions." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7061402) JP Justin P. Account Executive > "The only con that I can think of is that it can sometimes take a minute to locate the correct demo in the demo library." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4132417) ST Stanley T. Commercial Account Executive > "I also appreciate the easy creation and customization of demo links, which enables a highly personalized experience in minutes." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7037416) DM Dionte M. Account Executive > "I can't think of much I dislike about Consensus, but I wish it allowed the customer to send feedback and questions while watching the..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4349021) Yassin S. Business Development Representative > "You're able to manage content better by sharing to multiple people of various roles." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7061451) DT Dominik T. Account Manager > "You cannot collate a few videos together to do a merge." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4136099) SW Sarah W. CSM > "The analytics are incredibly helpful too—we can track engagement and tailor our approach based on what’s resonating." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6814447) CH Christina H. Business Development Rep > "The most tedious thing about the software and having to input all the information about the lead it is being sent to." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4133590) SM Shahayra M. Sales Engineer > "Consensus lets me record my typical talk track and allows customers to view at their convenience and engage with what is most useful to..." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___6393011) DD Drew D. AE > "mins to share one video can be frustrating when you wish to send multiple." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4137464) Reid M. Account Executive > "It seamlessly integrates with Salesforce, enhancing my workflow." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7058324) BP Ben P. Solution Engineer > "Initial training can be confusing - and I don't love how you can't send directly from Consensus - this proves confusing to end users." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4164799) Stephen R. Senior Account Executive > "With Consensus, I'm able to send personalized, actionable content with just a few clicks." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7116243) HS Horacio S. Account Executive > "Sometimes it can be difficult to find the demo you are looking for." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4349030) CS Caitlain S. SC > "Overall, it shortens sales cycles, protects my time, and gives me clear insight into buyer intent." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7045326) AL Austin L. Solution Engineering Manager > "Additionally, I rarely if ever have sales people coming back to me asking for additional training on using it." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4567684) Marius V. Sales Manager Benelux > "This enables me to improves my demo database even more." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7067837) BP Brayden P. Enterprise AE > "Really has impacted my work and ability to sell." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4132358) Drew A. Product Sales Executive > "It has become a reliable part of my sales workflow, especially for educating prospects early in the process." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___7052204) MB Mike B. AE > "The user interface seems to lack." [See full review](https://www.capterra.com/p/141255/Consensus/#Capterra___4348836) [View Reviews](https://www.capterra.com/p/141255/Consensus/reviews/) RP Randy P. Account manager > "It is in my opinion the best tool in the market - it integrates with our CRM and other tools, it has adaptability to set it up for smaller and bigger sales teams..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6850892) BD Barry D. Account Executive > "There were times where I could not find the button to click to remove someone from a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) Ryan E. SDR > "I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to sign in..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) VR Verified Reviewer AE > "Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7070344) VR Verified Reviewer Head Enterprise Sales > "Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7062376) ET Erin T. Sales Enablement > "Also limited reporting in terms of filtering custom dates (currently cannot pull total activity metrics for 3 months - which creates a manual effort when reporting..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855) Ryan E. SDR > "There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what is..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) YD Yanne D. Business Development Representative > "Sometimes there was less flexibility with logging off-platform outreach efforts, which is something that happens often with sales staff." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) VR Verified Reviewer Account Executive > "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6603406) KW Kyle W. Director, Revenue Operations > "we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601) Ryan E. SDR > "Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn messages,..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) KW Kyle W. Director, Revenue Operations > "Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost non-existent." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601) Kevin H. Senior SDR > "It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007) SK Saige K. Sales > "I don’t think outreach is a great job at pipeline management." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6759001) RH Ryan H. Social Media Manager > "In addition to storing and creating information, we can also communicate effectively with the market and stay in touch with our current clientele." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) CB Christian B. Manager, Strategic Alliances and Partnerships > "Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3686326) VR Verified Reviewer COO > "A phone and email solution that also allows you to run social (LinkedIn) steps as part of a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261) Matt P. CEO > "They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so bad I..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3771434) YD Yanne D. Business Development Representative > "Helps sales staff organize daily tasks by importance as well as by outreach channel making it easy to differentiate outreach efforts." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) Jamie G. Business Development Manager > "The integration with Salesforce isn’t as effective as it should be. But the main problem is that in a crowded market, Outreach is evolving to become a CRM, which..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3498249) RH Ryan H. Social Media Manager > "It makes it easier for us to communicate quickly with customers by allowing us to provide relevant and correct information." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) VR Verified Reviewer Rev Ops Manager > "I've been told there's no date when this will be fixed, so we have an unusable CRM." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3645085) BD Barry D. Account Executive > "The automation saves so much time in my day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) KK Kevin K. Account Representative > "My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3288008) BD Barry D. Account Executive > "It keeps me organized and accountable for my day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) VR Verified Reviewer Account Executive > "I spent 12 months trying to troubleshoot issues I was having with my signature pictures not sending through, I went back and forth with their support being asked..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3265739) Scott B. Head of Sales > "Outreach is the category leader for sales enablement tools." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7095033) LG Lois G. Sales Manager > "call numbers arent always accurate, shows all calls, even ones that havent been connected which can skew metrics" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3196167) Ryan E. SDR > "I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) VR Verified Reviewer Customer Success Manager/Solutions Consultant > "When copying and pasting it will allow you to decide whether to "keep formatting" or not to keep formatting and I learned the hard way to NEVER keep formatting as..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2190267) RH Ryan H. Social Media Manager > "The strengths and opportunities for improvement of our company can be assessed using the tools available to us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) VR Verified Reviewer Digital marketer > "It’s analytics dashboard is very hard to understand." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3746577) RN Ryan N. Sales Executive > "It makes prospecting by account so much easier, especially if you have multiple prospects in each account." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6392839) KP Karan P. Associate > "VOIP functionality is a little buggy, several recordings were affected from our first day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2957008) YD Yanne D. Business Development Representative > "It was especially helpful due to our call quota being 490 dials per week." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) LL Liam L. SDR > "The send later feature on email frequently does not work." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3188614) Kevin H. Senior SDR > "The platform is very intuitive, and setting up sequences is quick and straightforward." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007) VR Verified Reviewer UPE > "One of the cons is that you are unable to make dials from your laptop via Outreach, it must come through your cell and I much prefer to make calls via my laptop." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2575818) ET Erin T. Sales Enablement > "Outreach.io is an easy-to-use tool and incredibly helpful for our Sales Department. Whether you are a Sales Representative, Enablement/Operations, or a Sales..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855) BN Branden N. President > "We needed to cancel after migrating to a better product, and it was a nightmare." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3471438) VR Verified Reviewer Sr SDR > "Outreach is amazing for doing all sorts of outbounding and inbounding" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6677651) VR Verified Reviewer Business Development Rep > "The schedule feature in gmail did not work for weeks, and apparently customer support is slow according to our admin." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2186105) VR Verified Reviewer COO > "The product has everything an SDR would need to run their day, and nothing they don't." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261) VR Verified Reviewer Product Marketing Manager > "Sometimes, it was slow to load." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3215308) YD Yasmin D. Ceo > "I like that outreach offers email automation and it’s really easy to do" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6781897) VR Verified Reviewer Business Development > "Support takes forever to get back to you" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808) Christopher R. Head of Global Revenue Development > "Optimizing my sales processes as a manager was incredibly easy to set up and roll out and guided me toward the most effective outreach strategies." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___4885110) BC Bryan C. CEO > "Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2421545) EJ Elli J. Customer Marketing Manager > "Makes ABM so much easier for us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6319982) VR Verified Reviewer SDR > "At first it was not very intuitive but such powerful software can never be super easy to use because it has a lot of various functions and customizations." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2503504) Tanice D. Internal Audit assistant > "This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward with..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3207061) VR Verified Reviewer BDR > "Bugs (SO MANY) and the location is no longer available" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2433909) Susang R. Product Marketer > "Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3634685) AS Alaia S. Sales Operations > "I wish the reporting was better here." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2668910) [View Reviews](https://www.capterra.com/p/159318/Outreach/reviews/) ## User interface [Consensus](https://www.capterra.com/p/141255/Consensus/) 4.89 (323) [Outreach](https://www.capterra.com/p/159318/Outreach/) 4.43 (308) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Consensus 20/33 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Calendar Management - Collaboration Tools - Content Library - Content Management - Content Sharing - Conversation Intelligence - CRM Integration - Customizable Templates - Email Management - Engagement Tracking - Gamification - Generative AI - Goal Management - Lead Capture - Lead Scoring - Meeting Management - Microlearning - Mobile Access - Opportunity Management - Performance Management - Personalization - Pipeline Management - Prioritization - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Sales Onboarding & Training - Sales Planning - Task Management [See all features](https://www.capterra.com/p/141255/Consensus/#features) Outreach Top features 26/33 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Calendar Management - Collaboration Tools - Content Library - Content Management - Content Sharing - Conversation Intelligence - CRM Integration - Customizable Templates - Email Management - Engagement Tracking - Gamification - Generative AI - Goal Management - Lead Capture - Lead Scoring - Meeting Management - Microlearning - Mobile Access - Opportunity Management - Performance Management - Personalization - Pipeline Management - Prioritization - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Sales Onboarding & Training - Sales Planning - Task Management [See all features](https://www.capterra.com/p/159318/Outreach/#features) ### Recognition Consensus is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Sales EnablementSoftware (2026)  Best Value Sales EnablementSoftware (2025)  Best Value Sales EnablementSoftware (2024)  Best Value Sales EnablementSoftware (2022)  No recognitions have been awarded to Outreach ### Deployment & support Consensus Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Outreach Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Consensus - By Consensus Sales - Located in United States - Founded in Outreach - By Outreach - Located in United States - Founded in 2014 ## Popular Comparisons [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.9 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/159318-201748/Outreach-vs-SUBSTRATA-SCIP) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.30 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/) Contact vendor for pricing Price $0.01 4.4 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157977-159318/SalesLoft-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-159318/Slack-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Contact vendor for pricing Price $19/month 4.4 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-159318/Pipedrive-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-159318/Gong-io-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.52 (391)](https://www.capterra.com/p/158696/Apollo/reviews/) Contact vendor for pricing Price $0/month 4.4 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158696-159318/Apollo-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.4 Features 4.9 4.2 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/159318-276054/Outreach-vs-Fathom) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) Contact vendor for pricing Price $35/month 4.4 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132667-159318/Close-io-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Lusha](https://www.capterra.com/p/198383/Lusha/)[4.04 (398)](https://www.capterra.com/p/198383/Lusha/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.1 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/159318-198383/Outreach-vs-Lusha) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Contact vendor for pricing Price $69/month 4.4 Features 4.3 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-159318/Bitrix24-vs-Outreach) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.4 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-159318/Salesforce-vs-Outreach)