Alliance CORE vs Smartcare: Which is a better fit?

I am so happy that I am able to be apart of it. The program itself is rich, full of benefits I know that have yet to tapped into.

Wish it would intergrate with the CIIS also so we could just download the shot records with no mistakes instead of just looking at them in their database.

Our organization loves the paperless, electronic enrollment system and daily check in/out. We're so grateful for this business solution.

We often find that we have to use two septate reports to cover everything that we need access to. I have contacted the company a few times with no response about the verbiage they use for families.

I like the easy onboarding process. I love the fact that I can utilize the system for Child Care Licensing Auditing.

It's hard to find some of the documents without going through the whole file.

I like that it helps with my organization of data. I like that if need be (such as in a pandemic), I can just give licensing access to check out documents virtually.

It's really hard to set up, especially for one person.

I love how easy it is to use, both with the kiosk signing kids in and out and with the enrollment/billing process. The ability to pay online for families has been so helpful and out families love it.

We also had issues with how to bill parents as my policy charges for what they schedule and your program charges for what they attend. We are working on it with our rep though.

I have been using the app since over 6 months and I like it a lot. It's a great app to get real-time updates about your child at day care and allows you to view the bills as well.

I wish there were report that I used to use on Childcare Manager. I miss the emergency report that would print out children in attendance and emergency contacts for fire drills.

The one thing I like the most from Smartcare is the flexibility or ease to send multiple pictures to parents and the communication to all the parents who are active.

I have had more problems with this than I can probably list. I have installed/uninstalled the app on my phone several times due to it not working properly.

Stephanie S

Regional Director

Another amazing feature is the ability to print reports for attendance, billing, and other items.

Customer support is not helpful, they talk to you more like you're an idiot than anything. The reports make no sense, especially the monthly statement (OMG the monthly statement is horrible).